Act! Reviews

by Swiftpage

3.5 / 5 0 reviews
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Act!

Great tool for a small business to have a CRM

Reviewed on 10/04/2018
Jason Z.
Applications Admin
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to custom make fields and columns made this very customizable for all the users we had and what we needed to track our customers

Cons: I did notice a huge performance drop when we added more than 8 users but that could have been the machine running it

You get what you pay for.

Reviewed on 17/07/2018
Jason B.
General Manager
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Act! is less expensive then other similar products like salesforce. It provides some level of CRM software that may work for certain companies

Cons: The software is out dated and needs a significant refresh. Competitors cost more because they are worth more in this case.