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About Greenhouse

Greenhouse is the all-together hiring platform, helping companies hire fairly and strategically, from sourcing to onboarding.

Learn more about Greenhouse

Pros:

It has good customer service and it is quick and easy.

Cons:

The inability to search for similar candidates through resume match.

Greenhouse ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.5/ 10

Greenhouse has an overall rating of 4.5 out of 5 stars based on 726 user reviews on Capterra.

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Filter reviews (726)

Lizander
Lizander
Global Talent Acquisition Specialist in US
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great ATS for scaling and large companies.

4.0 3 months ago

Comments: Overall it's been great. One of the better ATS's out there and definitely worth the investment. Great integrations and generally really easy to use. There are some opportunities, but I see them working on these constantly.

Pros:

The ease of access, continuous improvements, and integrations are all great

Cons:

The reporting functions can definitely be improved upon, but I am seeing some improvements thus far.

Dario
data engineer in Argentina
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

thanks for help

5.0 2 months ago

Comments: I'm data engineer assigned to GH

Pros:

flexibility, how it adapt to our process

Cons:

more access to data. sometimes I need access to some data that is not on BI connector

Ali
Technical lead in UK
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

All in one recruitment software requires patience

3.0 2 months ago

Comments: Does the job once you get the hang of it, a bit of a learning curve and set up.

Pros:

The calendar and google meets integration.

Cons:

A bit overwhelming with the amount of features maybe less would be easier to use and understand

Dawnielle
Senior Recruiter in US
Design, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great hiring team experience - recruiter friendly as well.

5.0 2 months ago

Comments: Very positive. We enjoy the product and the candidate experience seems to be un-notable, which is WAY better than hearing about it being a pain.

Pros:

Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to.

Cons:

Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user.

Steve
Director of Operations in US
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product, But Don't Skimp on Implementation

5.0 last month New

Comments: Everyone I've worked with in Talent Acquisition across three different companies loves Greenhouse, but a product this powerful and complex requires a reasonable investment in proper implementation.

Pros:

As far as I can tell, it's the top recruitment software platform in the Talent Acquisition market.

Cons:

The self-implementation which the sales staff provided us as a default was inadequate.

Morgan
Recruiter in US
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Solid ATS

4.0 2 months ago New

Comments: Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past.

Pros:

Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth.

Cons:

It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile.

Lyric
Site Manager in US
Consumer Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse will stand the test of time!

5.0 3 weeks ago New

Comments: My experience with Greenhouse has been consistent to say the least. Even though they evolve to keep up with the current trends, they stay true to their original commitment.

Pros:

The ease of use and lack of bugs. They stay on top of any glitches.

Cons:

Doesn’t update very often and not mobile optimized, unless you have the app.

Rebecca
Customer Strategy Coordinator in UK
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good recruiting tool

4.0 3 weeks ago New

Comments: Overall happy with Greenhouse - it is easy to use and does the job.

Pros:

Greenhouse makes collaboration around hiring really simple. The fully customisable scorecards and ability to receive reminders if you haven't filled yours out is useful.

Cons:

Some of the screens in Greenhouse can look a little cluttered - it can feel a little outdated in the design aspects.

Elizabeth
Director in Iceland
Defense & Space, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Greenhouse is Gold

5.0 2 weeks ago New

Comments: Great- time saving way to quickly view, sort, interview and hire applicants.

Pros:

Has really streamlined our hiring process- allowing many people to engage in an organized way.

Cons:

There are no real flaws with Greenhouse- its highly intuitive and easy to customize to your recruiting needs.

WIlliam
Account Executive in US
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Greenhouse makes other tools green with envy

4.0 2 months ago New

Comments: Greenhouse is solid- you can see why it's an industry leader

Pros:

It makes it really easy to see where things stand when you are referring folks for jobs

Cons:

Sometimes things are kinds of difficult to find, you need to click around

Aisha
Talent Operations Specialist in South Africa
Human Resources, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great ATS to meet your hiring demands

5.0 3 months ago

Comments: Overall great ATS, amazing customer support - always goes the extra mile to resolve the query. Multiple features

Pros:

Greenhouse stage automations Auto-reject questions Bulk actions Multiple reports

Cons:

Greenhouse can/should do work on simplifying reporting, not everyone can easily become an expert in reporting, requires training and time, which should not be the case. Greenhouse reporting also needs to be exported to excel or Google sheets to get a better visual. The new candidate profile design, the old one is more "simple" and user friendly

Camila
Talent Attraction Associate in Colombia
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse makes recruitment easier

5.0 2 months ago

Comments: Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees.
Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention.

Pros:

It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open.

Cons:

I would like to have the option of customize statistics to the reports, not only create charts and generic statistics.

Gary
CFO COO in UK
Renewables & Environment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse has helped us hyperscale

5.0 9 months ago

Comments: 9/10. I took off 1 point due to the navigation sometimes is not clear. Also sometimes the interview requests go awry

Pros:

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Cons:

Navigation can sometimes be an issue as it is not always clear

Alina
Recruiting Supervisor in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive ATS

4.0 5 months ago

Pros:

Greenhouse was a comprehensive ATS that had everything we needed from job postings and job boards, tracking applicants through the hiring process, scheduling interviews, gathering feedback and sending offers. Greenhouse also had a lot of integrations with other tools (like BambooHR).

Cons:

Greenhouse is on the pricier side compared to other ATS's. Would only consider if there was high recruiting volume. At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually. Not sure if this has changed by now.

Bharath
Cloud Ops engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Onboarding Platform

4.0 3 months ago

Comments: Pleasant experience with Greenhouse. We used this as an onboarding platform to track new and ongoing open job opportunities and manage our referees and interview steps. We use this as well to manage onboarding documents.

Pros:

1. Helps to easily track and manage referrals. The interview process becomes transparent to track the flow. 2. Very attractive UI and user-friendly working dashboard. 3. Chat feature is one of the best things for immediate support and access.

Cons:

1. The major missing is AI functionalities now. 2. Very limited customization is available on the platform either in reporting or dashboard. 3. We faced multiple issues with the integration of greenhouse and outlook

Angie
Recruiter in US
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Efficient ATS!

5.0 last year

Comments: Overall experience is great!! I was able to use after 3 days of training. After that I managed it very well and I trained my team on it.

Pros:

I liked it from the beginning! Training was great! Easy to learn and understand the process! I really liked using ir everyday!

Cons:

I wish the system was with a modern style!

Maud
Recruiter in France
Biotechnology, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good ATS but lack of flexibility and automated features

3.0 3 months ago

Pros:

share availability to candidates customer service is good

Cons:

lack of automated processes not so easy to use

Hannah
Launch Manager in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use applicant tracker

5.0 3 months ago

Comments: Quite simple! You can give different employees different permissions so they can access their roles and their tasks in the application/interview process.

Pros:

Easy to navigate, simple to track pipeline, able to add comments and tag coworkers in review. You can easily see all the interview notes from previous interviews and what steps are coming up. Scheduling seems pretty straightforward, although I haven't used that feature.

Cons:

Sometimes accessing interview notes isn't super intuitive, but I'm not in the app every day so I'm sure I would get used to it. No substantial feedback!

Tilly
Talent Partner in UK
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Does what it says on the tin

5.0 11 months ago

Pros:

Easy to use and clear for hiring managers to use.

Cons:

The reporting side could be better - can find it quite bulky but i suppose the more data you add the more you get out of it.

Charlie
Chief of Staff in UK
Market Research, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Good tool, nothing special

4.0 3 months ago

Comments: Good, but nothing exceptional or game changing. Meets expectations.

Pros:

Mostly intuitive to use and doesn't require training to be able to use

Cons:

When searching for a role or candidate, sometimes it took a few different angles and routes before I found the information I wanted

Akshay
Akshay
Digital Analyst in Canada
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

An effective tool for applicant tracking

4.0 2 years ago

Comments: Greenhouse is a popular, feature-rich recruitment software which offers a range of tools to streamline the hiring process. It has a steep learning curve but is one of the better tools on the market. The pricing and limited reporting capabilities may dissuade some early stage companies, but it is definitely a great solution for established companies with structured HR teams and ops.

Pros:

Greenhouse has a user friendly interface which is intuitive and easier to use than other competitors at the same price range. There are also ways to customize recruiting workflows, which enables a streamlined process which evaluates candidates consistently and fairly. There are extensive integrations with other HR tools and systems such as background check providers and payroll systems like ADP. It also has reporting and analytics features.

Cons:

Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies. There is also a steep learning curve for the user as their training resources aren't the best. The ability to customize is limited in terms of reporting features and the customer support can be slow and unhelpful at times.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A good ATS but could use some additional features to uplevel to the current AI market

4.0 2 years ago

Comments: Overall greenhouse is a GOOD system, but not GREAT. I've worked with them in the past, as well as other systems such as lever, and feel they could do a fair bit to be the best in class ATS (which they were on track to be several years ago). I'm still using them, and am hopeful that their product roadmap will get them there!

Pros:

I really love the search tool, you're able to search key words in resumes to narrow down on ideal candidates. I do wish there was a slightly better function for this (maybe in the future you could type in key words during applicant review and have those applications pop up?).It's also great that you can put notes tagging other folks so they're able to see key bits of information or profiles of interest.

Cons:

One feature that I've found both extremely valuable AND lacking is the self scheduling tool. If you would like to set up ONE interview - the tool works fantastic. But if you would like to - for example - set up a panel of 2 interviews, or an interview that has two interviewers, the tool does not function. It also can't reschedule if someone would like to choose a different time slot. Though the tool is good in theory, it certainly does not meet expectations. Additionally, we've struggled with the user functionality for our manager. It takes a lot of training to get them in the system, and don't even get me started on trying to get their google calendar synced with the system...

Lisa
Senior People Operations Manager in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse is an intuitive and easy to use ATS!

5.0 last year

Pros:

Greenhouse is easy to use for both administrators and employees involved in the interview process. The automation helps us manage a great candidate experience with less effort.

Cons:

Some job setup features, such as the interview plan, could be easier to change from other areas of the tool.

Justin
Sales in US
Human Resources, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

It was great!

5.0 last year

Pros:

Extremely happy with the ease of use with Greenhouse! Could keep everything organized

Cons:

For the task management tool I use it for, it's was fantastic. I'd recommend

Amanda
Principal Recruiter in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse is the best ATS

4.0 2 years ago

Pros:

I like Greenhouse because it makes my life easier to track interviews, candidates and data around jobs.

Cons:

The reporting could be improved a bit or at least more user friendly/design friendly.