Pipedrive Reviews

Great Starter CRM for New Users

Pros:

Very easy to enter new contacts into the system, or to do a bulk import. Very Easy to search for contacts via the search query, including custom fields. You can select multiple contacts at the same time and edit their information in a multiselect format. Very easy to create custom columns that will enable you to organise the information that you need.

Cons:

Not the best with organising tasks automatically or checking for overlapping tasks.They do not have a lead generation tool in the form of a lead capture technology or widget.Does not have an email marketing integration like more modern Real Estate CRM's

Solid CRM tool well-integrated with the apps ecosystem

Comments: First time using Pipedrive, after years of experience using Salesforce and Hubspot, and I really enjoy the user-centered experience. The tool has allowed us to build powerful sales automation (Activecampaign, Zapier, Calendly, Clickfunnels, etc) to empower our team to focus on closing more deals.

Pros:

Very intuitive CRM, with solid integrations with other apps through Zapier.

Cons:

The licence is not cheap and it was difficult to migrate data seamlessly from one pipedrive account to another.

Pipedrive review

Comments: Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy. The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly. With insightful reports and a functional mobile app, Pipedrive is a user-friendly CRM that significantly boosts our productivity.

Pros:

Pipedrive is user-friendly and keeps your sales process organized. Its interface is clean, straightforward, and easy to navigate. The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting.

Cons:

The complex sequence, advanced automation workflows, and detailed customer segmentation features are missing.

Look elsewhere

Comments: Overall the system is great, however the support is not.

Pros:

The user interface is simple and easy to understand. Mobile app is also handy.

Cons:

Their customer support is garbage. You need to pay for higher levels to even access it and when you do it's still terrible.

The Worst CRM You'll EVER Use - Avoid Pipedrive At All Costs

Comments: Don't be a sucker and use it... I emailed the [sensitive content hidden] and you should as well. [sensitive content hidden]

Pros:

If you're looking for a CRM that requires you to REFRESH the page after VIRTUALLY EVERY ACTION, you've found the right CRM! TRY reaching them on live chat... yeah, you'll wait at least 90 mins. AVOID these people at all costs - a complete rip off.

Cons:

Nothing. Poorly designed without the ability to customize default fields.

Fitness and pipedrive

Comments: Pipedrive creates a efficient, intuitive, and smart hub to manage clients

Pros:

Quick and efficient sorting for current and prospect clients

Cons:

Duplication clients are not automatically marked, which in the fitness industry would save loads of time

Alternatives Considered: HubSpot CRM

Reasons for Switching to Pipedrive: Product reviews, fit for the company demographic, integrations, and ease of use

Pipedrive Review

Pros:

Pipedrive is ace for managing our sales pipeline. It's really intuitive, which is great for onboarding new sales reps. I haven't had any dramas with tracking deals and keeping everything organized. The reporting features are pretty good too.

Cons:

To be honest, it's not as feature-rich as some other CRM systems I've used. It could do with some extra marketing automation tools. Also, the mobile app could be a bit better. But that's about it.

Great software with questionable pricing schemes

Comments: Did not use it due to the pricing scheme that they have in use. Did opt for a cheaper option.

Pros:

Easy to use and many possibilities, similarly the UX is good and many additions.

Cons:

I think their pricing packages are quite plain stupid. I used Pipedrive before in a large organization and now we have a small start-up with what I wanted to get Pipedrive going. For me it was OK to start with the basic 14 EUR package. However, then I realised that it does not have basic outlook integration and only the next package has it that is 34 EUR per month. That is too much when I am a basic user and just need a basic integration function and lead table.

Pipedrive, your go to…

Comments: As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. Keen to see how this tool evolves as AI takes over the workspace, ay.

Pros:

This is my go-to lead management tool, mate! Love the visual pipeline design of the program, it's a beaut.

Cons:

Well, except maybe it could have a few more customization options.

Pipedrive Review

Comments: Overall, having readily available information, for the sales team allows quick access to deals in seconds, making the process more efficient and effective.

Pros:

Easy accessibility to information, seamless integrations, and helpful reminders.

Cons:

one major drawback for me is the limited customization

Pipedrive's the foundation of our customer relations efforts

Comments: Pipedrive has been a great addition to our sales & CRM efforts. With it, we have a system where we can easily follow everything with each prospect and customer, we can create good looking reports from our CRM data, and we've saved a ton of working hours thanks to the automated workflows. All in all, I think it's a must for any growing sales operation.

Pros:

The best thing by far is the automated emails. We have workflows that trigger an email within 10 minutes of an action taking place. Without it, I'd have to constantly check my inbox. It's saves us a lot of time for more outreach and prospecting.

Cons:

The setup was pretty gruelling for us. The property and workflow setups in particular took longer than we'd anticipated.

Alternatives Considered: Zoho CRM, Salesforce Sales Cloud and HubSpot Sales Hub

Reasons for Switching to Pipedrive: Pricing was an important factor for us and Pipedrive looked more than capable enough at half the price of some of the others.

The Best CRM for Newcomers is Pipedrive

Comments: Pipedrive is a solid foundational platform, and if you need more advanced features, a more expensive plan or the marketplace should have what you're looking for. Nonetheless, the user experience (UX) might use some work. As your business grows, you may want to look into different options that give a more seamless user experience and additional integration features.

Pros:

Pipedrive is an easy-to-use platform that can help a small business kick off its sales and support operations. Many useful apps can be added to its functionality through its app store.

Cons:

There are a few compatibility issues that make using the system less than ideal. In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome. There is a lack of comprehensive support documentation.

Solid Entry for CRM Market

Comments: Pipedrive has been a staple for our Business Development Team as we've expanded rapidly over the last few years. As we've built it out for our team's workflows, we've created a solid systems for maintaining prospect records and increasing efficiency of our team.

Pros:

The ease of use for a user new to a CRM has been great for our growing team. The ability to have people share prospects and notes with each other has helped our team learn from one another as well.

Cons:

Some of the integrations with external software can be a bit clunky. We've run a few zapier integrations and direct api integrations with other tools in our tech stack to build up our experience on the platform.

PipeDrive makes tracking sales easy

Pros:

Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy. In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and follow ups even better.

Cons:

At first its quite difficult to set everything up, but once everything is already up and running then you are in clear waters and can enjoy smooth sailing.

Best CRM to optimize Sales processes

Comments: My experience with Pipedrive has been good overall. Our company decided to implement this platform to manage all the information related to clients and business and it has successfully met all our needs.

Pros:

I really love the Pipedrive's UX. It's extremely intuitive and easy to use.

Cons:

The main one in my opinion is that I can't have as much freedom to manipulate data in the dashboard section.

My experience with Pipedrive

Pros:

It has helped us solve the problem of disorganized sales processes by providing clear and structured way to manage our deals and leads. Also it has improved customer relationship management.

Cons:

It is easy to navigate and user friendly nothing that i dislike towards it.

It's good, but it needs work

Comments: Neutral, there's some really good functionality and additional extensions you can bolt on. They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad.

Pros:

Reporting functionality seems better than HubSpot.

Cons:

Support when they're having server issues, which is all too often.

Improve your sales with Pipedrive

Comments: It enables transparent sales pipeline view board.It also have appealing user interface.

Pros:

I love how Pipedrive helps to create sales funnel from scratch.

Cons:

I don’t have anything that i don’t like about this product.

Great for Lead Management

Comments: Although it's a new player in the area, it delivers good results.

Pros:

The quality of the leads we are getting from this tool is second to none.

Cons:

I do preferred the old version of the app because it was considerably cheaper.

Great and versatile

Comments: Decent tool and easy to use. Works for various sizes of business I would say.

Pros:

Easy to use. Also simple to merge and remove duplicates.

Cons:

You have to upgrade for some features, not always clear.

Waste of time on a trial

Comments: Very negative. Was misled by their support claims and was never able to actually talk to a person after repeated attempts. Will be looking for another software.

Pros:

Couldn't find a single pro to this software after using it for a couple hours.

Cons:

Signed up for a trial as I was interested in switching away from Hubspot. However when I signed up for a trial I was hoping to speak with someone over live chat to answer a few questions. They promote the live chat throughout their site, however their live chat is completely fake. It's just a looping answer tree with an AI bot that does not allow you to speak to a real person. Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck. Through this annoying AI bot I also tried to schedule a demo and was told I did not qualify for a demo. Lol, someone on a free trial who is interested in switching from a competitor doesn't qualify for a demo call? What a joke. I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that can't answer a question.

Alternatives Considered: HubSpot CRM

Pipedrive - A Valuable Sales Tool with Room for Technical Improvement

Comments: Pipedrive has been a significant asset for our sales team, providing us with essential tools for managing our sales processes. However, there are areas where this platform could use some technical improvements. Pipedrive is a valuable sales management tool with a user-friendly interface and useful features. However, the platform's technical stability and performance could use some attention, especially when it comes to minimizing downtime.

Pros:

Pipedrive's interface is user-friendly and easy to navigate. The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members. The email integration is incredibly useful, enabling us to track and sync our communications with specific deals, ensuring nothing gets overlooked.

Cons:

Pipedrive falls short in terms of technical stability. We've encountered occasional hiccups and downtime, which can be frustrating when working on critical tasks. These technical issues have led to interruptions in our workflow, and while they are not frequent, they do have an impact when they occur.

At a Glance

Pros:

I like that everything I need to know is right there on one screen.

Cons:

What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault).

The best CRM software

Comments: I like the automation in lead generation thus translating to increased sales.

Pros:

It simplifies complex sales tasks thus saving us a lot. It also helps us massively on lead generation and follow up.

Cons:

I like everything about the software. I have not yet experienced any shortcomings with the software.

Keeps me on track

Comments: Overall good, easy to use and keeps me on track with a lot of clients.

Pros:

Daily tracking and reminders keep me up to speed

Cons:

Reports and set up can be confusing and difficult.