--- description: Discover the benefits and disadvantages of Salesforce Starter. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Starter Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/salesforce-essentials) # Salesforce Starter Canonical: https://www.capterra.co.uk/software/132665/salesforce-essentials Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/132665/salesforce-essentials?page=2) > Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. > > Verdict: Rated **4.4/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Starter? Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 223 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - Activity Tracking - CAN-SPAM Compliance - Calendar Management - Call Centre Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Catalog Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer Segmentation - Customizable Fields - Data Import/Export - Email Marketing - Email Tracking - Event Triggered Actions - For Insurance Industry - For Small Businesses - Health Score - Interaction Tracking - Knowledge Base Management - Knowledge Management - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Marketing Automation - Mobile Access - Mobile Optimization - Multi-Channel Communication - Onboarding - Order Management - Pipeline Management - Predictive Analytics - Sales Activity Management - Sales Pipeline Management - Search/Filter - Self Service Portal - Shared Contacts - Shopping Cart - Support Ticket Management - Task Management - Template Management - Usage Tracking/Analytics - Website Management ... and 38 more features ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox Business - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM Software for Mac](https://www.capterra.co.uk/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18771 reviews) 4. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Reviews ### "Positive experience" — 4.0/5 > **Rico** | *22 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Good features to be able to report and track data. Also, for reminders or tasks for deal activity and follow ups. > > **Cons**: Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue. Also, crossover or duplicates on accounts with other colleagues that don’t map to a family tree ----- ### "Would recommend to experts" — 5.0/5 > **Khilah** | *10 January 2026* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to use, and really enjoy that Salesforce offers mobile and desktop dashboards for users. > > **Cons**: I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a starter format. > > I’ve been having a great time with salesforce, luckily I do not have to use many features for it to be successful but I have no qualms for what I am using ----- ### "A near perfect product for what it is." — 5.0/5 > **Verified Reviewer** | *1 April 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Starter is named perfectly. It gives good value for money, is easy to use, and manages a small company well. > > **Cons**: It has limited features but that is to be expected. If you though you could do everything of an enterprise suite, you're mistaken. Starter is perfect for getting started\! Find out what you need and then upgrade accordingly. > > Overall starter is great. It gives you the exposure to find out what you need as you continue to grow. ----- ### "Simple, Effective CRM for Growing Teams" — 3.0/5 > **Verified Reviewer** | *19 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and essential sales tools in one place. > > **Cons**: What I liked least about Salesforce Starter was the limited customization and automation compared to higher-tier Salesforce plans. > > My overall experience with Salesforce Starter was positive—easy to use, quick to set up, and great for small teams, though somewhat limited as needs grow. ----- ### "Salesforce Starter is a HUGE asset if properly understood\!" — 4.0/5 > **Joshua** | *13 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product. > > **Cons**: There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing. > > My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/132665/salesforce-essentials?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132665/salesforce-essentials) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data