---
description: Discover the benefits and disadvantages of BigCommerce.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BigCommerce Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [BigCommerce](/software/131883/bigcommerce)

# BigCommerce

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> A leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow.
> 
> Verdict: Rated **4.4/5** by 337 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BigCommerce?

Designed for retail businesses of all sizes, it is a cloud-based tool that lets businesses create eCommerce websites using customizable theme/templates \&amp; manage sales through centralized dashboards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 337 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BigCommerce
- **Location**: austin, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. &#10;&#10;Plus: $79.95/month&#10;Pro: $299.95/month&#10;Enterprise: Contact BigCommerce for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Abandoned Cart Saver
- CRM
- Catalog Management
- Channel Management
- Content Management
- Customer Touchpoints
- Data Import/Export
- Data Security
- Discount Management
- Electronic Payments
- Email Marketing
- For Small Businesses
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Marketplace Integration
- Mobile Access
- Multi-Channel Marketing
- Online Store Builder
- Order Management
- Payment Options
- Pre-built Templates
- Promotions Management
- Real Time Editing
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Reviews Management
- SEO Management
- Shipping Management
- Shopping Cart
- Tax Management
- Template Management
- Third-Party Integrations
- Website Management
- eCommerce Management

## Integrations (22 total)

- Birdeye
- Brightpearl
- Extensiv Order Management
- Google Ads
- HubSpot Marketing Hub
- Instagram
- Keap
- Mailchimp
- Meta for Business
- NetSuite
- PayPal
- PayPal Commerce Platform
- QuickBooks Online Advanced
- ShippingEasy
- Square Point of Sale

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)

## Related Categories

- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)
- [Shopping Cart Software](https://www.capterra.co.uk/directory/30848/shopping-cart/software)
- [Ecommerce Tools for Small Businesses](https://www.capterra.co.uk/directory/31259/small-business-ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.capterra.co.uk/directory/31281/multi-channel-ecommerce/software)
- [B2B eCommerce Platform Software](https://www.capterra.co.uk/directory/31821/b2b-ecommerce-platform/software)

## Alternatives

1. [Shopify](https://www.capterra.co.uk/software/83891/shopify) — 4.5/5 (6668 reviews)
2. [Wix](https://www.capterra.co.uk/software/169007/wix) — 4.4/5 (10606 reviews)
3. [WooCommerce](https://www.capterra.co.uk/software/187800/woocommerce) — 4.5/5 (1040 reviews)
4. [Squarespace](https://www.capterra.co.uk/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [PrestaShop](https://www.capterra.co.uk/software/134005/prestashop) — 4.3/5 (331 reviews)

## Reviews

### "Reliable platform that offers a good way to get your online store built." — 4.0/5

> **Tom** | *10 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to get started with - it straightforward to set up the eCommerce platform, and it integrates well with Sage Pay and Google merchant centre.
> 
> **Cons**: Pricing - when your sales pass a certain amount, it can become quite expensive. Also, customising themes can be difficult if you don’t have web design knowledge.
> 
> Very reliable, and offers a simple interface. I like how you can easily track orders and customers, and coupons are easy to set up. Links nicely with third parties (such as delivery partners, payment providers etc).

-----

### "Solid e-commerce platform" — 5.0/5

> **Andrew** | *12 May 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use across channels. The challenge of creating a universal platform for an array of applications has been met for most users.
> 
> **Cons**: Limited native resources, however many options for additional features to be added.
> 
> A big improvement from previous platform. Very happy with Big Commerce.

-----

### "Great CMS Platform" — 4.0/5

> **Phil** | *23 October 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use with a clean UI. &#10;Lots of data points in the backend&#10;Drag and drop builder means that you can build a frontend without much technical knowlege
> 
> **Cons**: Some more advanced functionality isn't possible due to a plugin not being availble or code not being able to be injected
> 
> Happy, think it is a top 3 ecommerce CMS and an alternative to the likes of Shopify

-----

### "Great for scalibility" — 5.0/5

> **Ade** | *25 November 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Scalability, ease of use and easy import and export of large number of products.
> 
> **Cons**: Pricing, its pricing is rapidly increasing.
> 
> Wouldn't use another platform to be fair

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### "BigCommerce Review" — 4.0/5

> **Anwar** | *25 November 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Its easy to navigate around the platform and its got some great features built in. there is a lot of customised options available and the customer support are also very helpful
> 
> **Cons**: some of the integrations have limitations which can effect the data sharing
> 
> Great overall experience, multi-channel selling. can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/131883/bigcommerce)

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| de-CH | <https://www.capterra.ch/software/131883/bigcommerce> |
| en | <https://www.capterra.com/p/131883/Bigcommerce/> |
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