---
description: Discover the benefits and disadvantages of SailPoint.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SailPoint Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [SailPoint](/software/130835/identityiq)

# SailPoint

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> Cloud-based identity security platform managing access for human, non-human, and AI identities via governance and risk controls.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SailPoint?

Large and mid-sized enterprises in financial services, healthcare, life sciences, energy and utilities, media, and technology industries across more than 60 countries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SailPoint
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$75,000.00
- **Pricing model**: Per User
- **Pricing Details**: Please contact SailPoint directly for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Australia, Brazil, Canada, Germany, India, Ireland, Japan, Singapore, United Arab Emirates, United Kingdom, United States

## Features

- Access Certification
- Access Control
- Access Controls/Permissions
- Access Management
- Alerts/Notifications
- Compliance Management
- Credential Management
- Data Discovery
- Password Database
- Password Management
- Policy Management
- Privileged Account Management
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Risk Management
- Self-Service Access Request
- Single Sign On
- Two-Factor Authentication

## Integrations (33 total)

- 6sense Sales Intelligence
- AWS Identity and Access Management (IAM)
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Marketo Engage
- Azure Active Directory Domain Services
- Azure Portal
- Bright Data
- D\&B Connect
- D\&B Finance Analytics
- Databricks
- Dynatrace
- Financials
- HALO
- IFS assyst
- Impartner PRM

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Identity Management Software](https://www.capterra.co.uk/directory/30777/identity-management/software)

## Related Categories

- [Identity Management Software](https://www.capterra.co.uk/directory/30777/identity-management/software)
- [Access Governance Software](https://www.capterra.co.uk/directory/32418/access-governance/software)
- [SaaS Management Software](https://www.capterra.co.uk/directory/31639/saas-management/software)
- [Data Discovery Software](https://www.capterra.co.uk/directory/31129/data-discovery/software)
- [Identity Threat Detection and Response (ITDR) Software](https://www.capterra.co.uk/directory/33835/identity-threat-detection-and-response-%28itdr%29/software)

## Alternatives

1. [Okta](https://www.capterra.co.uk/software/119653/okta) — 4.7/5 (945 reviews)
2. [JumpCloud](https://www.capterra.co.uk/software/175092/jumpcloud-daas) — 4.6/5 (294 reviews)
3. [tenfold](https://www.capterra.co.uk/software/1020579/tenfold) — 4.5/5 (66 reviews)
4. [Auth0](https://www.capterra.co.uk/software/154900/auth0) — 4.7/5 (147 reviews)
5. [Microsoft Entra ID](https://www.capterra.co.uk/software/219692/azure-active-directory) — 4.7/5 (61 reviews)

## Reviews

### "SailPoint: The best IAM tool." — 4.0/5

> **Abhishek** | *20 July 2023* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: There are a lot of things I liked about this product among all the best is the customization that the product allows me in my organization we have customized the Joiner, Mover and Leaver.
> 
> **Cons**: Sometimes the product behaves very abnormal because of the cache issues which the team is working on it.
> 
> So my conclusion is one should definitely go for SailPoint without any second thought as its helping organization in managing there identities securely.

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### "A secure identity management software" — 4.0/5

> **Nana Kwame** | *18 March 2023* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: We discover and reduce security risks and compliance breaches with the help of SailPoint's identity analytics and reporting capabilities. This advanced security features are important for us.
> 
> **Cons**: SailPoint is expensive and it has a steep learning curve. The administrators have to train for a couple of weeks before they are allowed access to the system.
> 
> Though expensive, our IT systems are simplified with the use of SailPoint

-----

### "Good for very specific use cases" — 3.0/5

> **Scott** | *13 March 2019* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Provides a good identity governance view into your organization
> 
> **Cons**: It requires a considerable amount of customization to get it to work.
> 
> I've used SailPoint both as a pure IG solution and as an overall IDM solution.  For an IG solution it works well even though the customization is still more than I prefer.  As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.

-----

### "SailPoint IdentityIQ" — 4.0/5

> **Betsy** | *10 May 2022* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: I like the proactive features like policy violations and multiple layers of approvals at request time.  Reactive controls like certifications are helpful to the extent that users engage.
> 
> **Cons**: Does not scale well for large environments or when data is not 100% clean.  For example we have many uncorrelated accounts and this is not handled well for certifications.

-----

### "IdentityNow" — 4.0/5

> **Verified Reviewer** | *23 March 2021* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning.
> 
> **Cons**: UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal.
> 
> The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/130835/identityiq)

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