--- description: Discover the benefits and disadvantages of TheraNest. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TheraNest Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [TheraNest](/software/130400/theranest-mental-health) # TheraNest Canonical: https://www.capterra.co.uk/software/130400/theranest-mental-health Page: 1 / 43\ Next: [Next page](https://www.capterra.co.uk/software/130400/theranest-mental-health?page=2) > Cloud-based solution that helps mental health professionals with telehealth, billing \& client management tools in a unified interface. > > Verdict: Rated **4.4/5** by 1051 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TheraNest? Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1051 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting a $29 per month. Simple transparent pricing for therapy practices of every shape and size. No hidden fees, no complications, unlimited clients. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Claims Management - Claims Scrubbing - Client Portal - Clinic Interoperability - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customisable Templates - Decision Support Systems - Document Management - EMR/EHR - Faculty/Staff Management - For Medical Purposes - Goal Setting/Tracking - HIPAA Compliant - Health Record Access - Initial Assessments - Invoice History - Invoice Management - Medical Billing - Medical History Records - Multi-Location - Multi-Provider Practice - Online Forms - Patient Communications - Patient Management - Patient Monitoring - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Progress Notes - Recurring Appointments - Remittance Advice - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Time Tracking - Treatment Planning - Video Conferencing ... and 7 more features ## Integrations (3 total) - Google Calendar - Microsoft Outlook - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Medical Billing Software](https://www.capterra.co.uk/directory/30026/medical-billing/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) - [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software) ## Alternatives 1. 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[Jane](https://www.capterra.co.uk/software/178984/jane-app) — 4.8/5 (532 reviews) ## Reviews ### "Okay but can do better" — 3.0/5 > **Odukunle** | *25 October 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: It’s easy to quickly log into the app. The calendar comes in really handy, I can easily look back at previous or future activities and that helps me make quick plans or even change decisions fast, plus I can make notes which can also be edited. > > **Cons**: The frequent updates is terrible, at first we taught it was because they just changed name but it’s too frequent and when this update is done, it seems something has changed, we have lost some documents or can’t seem to find it because of these updates. ----- ### "Good value, easy for work flows, some less than ideal formats" — 4.0/5 > **Lavinia** | *23 June 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I started out with Theranest so I'm used to it. I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a session. My biller does the billing so I can't speak about that. > > **Cons**: What I really DON'T like is the daily schedule page because I have to scroll down to see all my appointments, and if my browser window is not fully expanded, I can't access the "copy note from last session" function on my very last client of the day. It's annoying. Dynamic forms: I would like to be able to load a pdf into a form template more easily. There are measures I'd like to add that, to do so mnaually, is too time consuming. > > Adequate. As I mentioned above, there are formatting issues that would add value to the product. But for ease of workflow, I'm happy enough with Theranest. I don't use the built in AI nor Theranest's Telehealth as I have my own system and preferences for writing notes and see most clients in person. ----- ### "Medication Management" — 3.0/5 > **Leslie** | *24 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: AI notes are very helpful with daily charting. I do wish I could customize the notes a bit more as I am a medication provider and would rather not use the term "therapist" in my notes. > > **Cons**: I have had many technical issues including difficulty setting default microphone and camera. This has still not been resolved. > > The features for medication management are not great - it is a nuisance to have to "que" the medications before changing them. I would like to just click "edit" and then be able to edit them. I would also like to be able to order and monitor labs using the platform. ----- ### "TheraNest is the Best" — 5.0/5 > **Kamal** | *13 May 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. The overall ease of use What stood out to me most was how easy TheraNest was to navigate once I got familiar with it. The layout was straightforward, and I didn’t feel overwhelmed trying to find basic features. It made day‑to‑day tasks feel manageable rather than chaotic. 2. Having everything in one place I really appreciated that TheraNest brought scheduling, notes, client information, and billing together in a single system. Not having to jump between multiple platforms saved time and kept things more organized. It felt like a true all‑in‑one practice management tool. 3. Simple, reliable scheduling The scheduling features were one of my favorite parts. Booking appointments, viewing my calendar, and sending reminders were all pretty seamless. It reduced the mental load of keeping track of everything. 4. Easy client documentation I liked how straightforward it was to keep client charts, notes, and treatment plans organized. Even though some templates were limited, the overall documentation flow was clean and easy to manage. 5. Support when I needed it While support wasn’t perfect, I did appreciate that when I connected with the right person, they were genuinely helpful. The onboarding resources were especially useful when I was getting started. In short What I liked most about TheraNest was how simple and centralized it made my workflow. It wasn’t flashy, but it was practical — and that practicality made a real difference in staying organized. > > **Cons**: 1. The technical glitches The biggest frustration for me was the number of small but disruptive technical issues. Things like reminders not sending consistently, fields not saving unless I manually clicked in a certain order, or parts of the system freezing at inconvenient times. None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like. 2. The navigation and overall flow I often felt like I had to click through too many screens to get to basic tasks. Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned the layout it was manageable, but it never felt truly smooth. 3. Limitations in certain features There were areas where I wished the platform had more depth or flexibility — especially around documentation templates and assessments. It worked, but it didn’t always adapt to the way I prefer to structure my notes or treatment plans. 4. Customer support responsiveness Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time sometimes felt slow, and the answers weren’t always as thorough as I hoped. 5. Billing quirks Billing worked, but it wasn’t as seamless as I wanted. There were moments where claims didn’t go through the way the system indicated they had, or where I had to double‑check things manually. It added an extra layer of oversight I wish I didn’t have to do. In short From my perspective, TheraNest worked, but the combination of glitches, navigation friction, and feature limitations made it feel less efficient than I needed day‑to‑day. > > Overall, my experience with TheraNest was mixed — there were parts of the system I genuinely appreciated, and other areas that made my workflow harder than it needed to be. On the positive side, I liked that TheraNest brought a lot of essential tools into one place. Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could move through the basics fairly efficiently. The interface wasn’t flashy, but it was functional, and the core features generally did what they were supposed to do. Where I struggled was with consistency. The system had moments where it felt glitchy or required extra steps to make sure things saved correctly. Navigation sometimes felt clunky, and I often found myself clicking through more screens than seemed necessary for simple tasks. There were also areas — especially documentation and billing — where I wished the features were more ----- ### "Long time user" — 4.0/5 > **Shauna** | *23 June 2026* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: Sometimes customer service is good but sometimes I can’t understand the people who take the call and I have been given bad advice in the past. But one lady, Tonya has been absolutely amazing\!\!\! > > **Cons**: How small it is when I make an appointment. I like the new format much better bc I don’t have to scroll for a date but it so small and if I increase the size then I can’t see everything on the screen. I also got bad advice when I moved from using just my NPI 1 to my NPI2 from someone at Theranest. It set me back months with receiving remittances. > > Been using it as a therapist for years and when I started my own business I went with Theranest bc I was familiar with it. The experience knowledge when I don’t know something is unhelpful and difficult to follow. I always have to call for help. There are too many platforms to sort through when I look at the online support. The AI chat has also been unhelpful. Looking back, I would have paid for a service with you guys to help start up my business (entering service types, adding clients, etc) but I don’t think it was offered. I get way too many emails about signing up for managed billing. ----- Page: 1 / 43\ Next: [Next page](https://www.capterra.co.uk/software/130400/theranest-mental-health?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/130400/theranest-mental-health) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data