--- description: Discover the benefits and disadvantages of OpenCRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenCRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [OpenCRM](/software/129881/opencrm) # OpenCRM Canonical: https://www.capterra.co.uk/software/129881/opencrm Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/129881/opencrm?page=2) > Full-featured hosted software with event management, sales orders, web portal tools, campaign tracking, quotation management, etc. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OpenCRM? Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenCRM - **Location**: North Yorkshire,, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: £39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The price is £39 per month (per user) No hidden features or modules\! No paywalls\! £39.00 per month gets you access to everything OpenCRM has to offer - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Activity Dashboard - Calendar Management - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customizable Fields - Data Import/Export - Document Storage - Email Management - Email Marketing - Forecasting - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Opportunity Management - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Third-Party Integrations - Workflow Management ## Integrations (12 total) - ClicData - Dashly - Google Calendar - Jotform - Mailchimp - Microsoft 365 - Microsoft Outlook - Sage 50 Accounting - Stripo.email - Textlocal - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6965 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "OpenCRM Review - TGE Solutions" — 5.0/5 > **Phillip** | *5 June 2024* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The team made the transition from Salesforce to OpenCRM painless, dealing with everything and ensuring that all our data was transferred into the correct fields. The team at OpenCRM have continued to offer first class support whenever we need it. > > **Cons**: Learning new administration and programming software > > The software is really easy and intuitive to use and can easily be adapted to the way that we want to work and view data. The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it. ----- ### "Open CRM GPM Review" — 5.0/5 > **Samantha** | *7 August 2025* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: Easy and straight forward to use\! The customer support is really quick and helpful. They system itself is adaptable and you can make it work how you need to. > > **Cons**: Can be a bit glitchy and clunky. Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing. > > Everyone is always really helpful and quick to reply. \[sensitive content hidden\] is the most helpful person ever\! We started with a company of about 6 people using the system, we now have over 23 and a second company who have just signed up\! ----- ### "The most flexible end to end CRM software" — 5.0/5 > **Brigitte** | *7 January 2026* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: The flexibility to be able to tailor the software to your own working practices. The ability to have a software that can be easily and cost effectively tailored to existing business processes. > > **Cons**: The inability to pull certain fields across all modules. The reporting module is less flexible and the email design aspect of the software is not very user friendly compared to competitors. > > The support is fantastic. They are always supportive to find a solution that fits your business processes. It is NOT a humanless software company and they will always go the extra mile to help you sort problems and find solutions. ----- ### "OpenCRM offers a highly agile and effective CRM with excellent support" — 5.0/5 > **Alan** | *6 March 2025* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Flexibility through customisation and adjoining tools for inter-system connectivity as well as powerful features within. > > **Cons**: Difficult to layout pdf print outs but we could implement desired features. > > Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and customer engagement through clever campaigning features. ----- ### "OpenCRM review" — 5.0/5 > **Connor** | *30 June 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface. It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free. > > **Cons**: At times, the load times can feel a bit slow, especially when switching between modules or accessing reports, but it’s nothing that severely disrupts workflow. > > My overall experience with OpenCRM has been very positive. It’s a well-designed, user-friendly CRM system that has made managing contacts, tasks, and projects much easier and more efficient day to day. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/129881/opencrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/129881/opencrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data