Reviewed on 08/04/2019
JobDiva: Master in ATS with few areas of improvement
Comments: I have been working on this system for almost 3 years and I must admit that I am still learning new things now and then but as compared to other systems in the market, I would still go for JobDiva as it is a wholesome product for all my work needs.
JobDiva is a cloud-based Human Resource software solution, which is designed for mid to large sized organizations. This software provides features like applicant tracking, maintaining applicant pipeline and managing talent seamlessly. It also offers VMS/MSP solutions.
JobDiva is the complete package for a staffing and recruitment companies, which serve the requirement at each level including-Recruitment, on boarding, HR Documentation and Payroll. They have an online training available which we use for all new users.
It helps in keeping a trach on the company’s performances by generating reports categorically Active, Rehired, Terminated, On-Bench etc. They also provide the reminder if someone’s assignment is approaching an end or you can get the alerts about birthdays and anniversaries. They also keep an inventory of the data wherein you can update the expiration of various important documents and set an alarm about the same.
It assists in maintaining the date of our Client, Vendors, and Suppliers, Contractors as well as the internal employees. There is so much to offer for all departments. The payroll team can collect timesheets and generate financial reports using the ‘Back Office’ tools.
There are few cons that I have encountered using JobDiva:
1. JobDiva does not provide a prior notice before their system undergoes maintenance
2. The speed at which the pages buffer could be better. Sometimes it taken longer than usual when transition from one to second happens
3. Some of the features are not completely compatible when it comes to working with our payroll system. I cannot comment on it otherwise but there is not perfect compatibility with our system
4. It is a complex system and takes time and training to operate it better
Reviewed on 03/07/2019
Jobdiva- an objective opinion
We started using Jobdiva more than 6-7 years ago. At that time it had lot of features that competition was lacking.
Now there are many other ATS that have almost the same features at a fraction of a cost.
Pros: It is one of the pioneer in the ATS field. Liked their harvesting technology, and management reporting.
Overpriced for the features it offers.
Harvesting although sounds good in theory, our recruiters were always complaining that it does not work the way it is supposed. It does not harvest the resumes from jobboards properly even after putting in all the right criteria. May be their search is klumsy. We put our recruiters though multiple advanced training to rectify this. Did not help a bit. So, we have to let our recruiters go to the jobboards to search for resumes. We ended up using Jobdiva more as a resume database. Security is little or none. Can not control the visibility of contacts by company or contacts. it is just all or none in many cases. Can not use it as an effective CRM although they claim that you can use it as a CRM. Reporting feature also lacks any kind of user level security. it is all or nothing for all users! Lacks some of the basic features like clock can only be in military format (i.e. 14:00 for 2:00 PM). Not too intuitive. Suggested this improvement many years ago. Still not fixed. Enhancements take long time to come about. Not keeping with the technological improvements.
Reviewed on 11/04/2019
JobDiva-Excellent AT; Easy and Efficient
Comments: JobDiva is an essential and efficient applicant-tracking tool when it comes to searching candidates. It could get better in terms of speed; the UI can be improved for more interactive experience.
As a recruiter, I have been using this software for almost 5 years now and I must say that this is the best ATS so far which is designed especially for recruiters. As soon as I have new requirement from the Client, I can set up the agent search, which saves a lot of time by sourcing the resume through job portals with the matching skills.
The system also facilitates sharing of information between different departments including the recruitment, Sales and HR. The email merge option works well only when you are aware of the technical requirements of the position and you know how to use it.
It records the email logs exchanged using the email ID of the candidate. In addition, reaching the candidate through texts is extremely simple. The report generation process also works well with this tool. It records and maintain the activity related to a candidate in a timely fashion, which makes it easier to track all the information as to when he/she was contacted last, availability etc.
Cons: As per Cons, I can only suggest that the reports generated by JobDiva needs improvement. They are a bit clumsy and hard to interpret. The transition from one page to another takes about five-ten seconds sometimes which can be little annoying.
Reviewed on 21/08/2019
An awesome resource for staffing and recruiting!
Comments: It is a very user friendly applicant tracking system. For the most part it's easy to train new employees on using the system, which is great for our industry. When looking at a contact or candidate page, I feel there could be less amount of tiny clickable icons, the fact that there are so many and are just images and not descriptions makes it hard for new folks to remember right away, but overall its the second best ATS I've worked with in my 10 years in this industry.
User Friendly interface
History - easy access
Cons: I feel like there could be easier ways to look up a candidate other than name or phone number, the ability to look someone up by entering their social would help also once we place someone it would be nice if they automatically fell off any hotlist you had them on so you knew they were no longer available. The ability to save templates and send out bulk emails would be nice. Like for my current clients, if I could have them all on a hot list and be able to select from different templates I've created like (how are things going, or don't forget about open enrollment, ect ) would be extremely time saving and convenient!
Reviewed on 12/10/2017
funny name... better than adequate combo ATS/CRM
"Diva" as we refer to it is a good solution, but there is room for improvement. Reporting is clunky and probably has too many options, both in terms of available Reports and redundant filters/options within each Report. Integration is excellent in some ways (see aforementioned Pros), though lacking in terms of more seamless major tool integration a la Outlook as well as lacking in the ability to access very basic data fields using other valuable Third Party tools.
When I think of a best in class solution, I think Sendouts. Now I realize it's been sunset (and perhaps like Tupac & Biggie the legend of those passed can grow greater than their actual performance ); however, in its heyday Sendouts was a function-over-form tool with keep-it-simple-stupid usability and phenomenal customization abilities. JobDiva, IMHO certainly stands above solutions like Bullhorn and Oracle:Taleo who are focused more on earnings than Client Satisfaction, but there are other tools like iCIMS who seem to understand their most valuable asset is a happy customer.
In Summary, "Diva": good tool, funny name, room to improve.
Great Job Board Integration.
Very good Vendor Management System Integration, though the coddler object could use some tweaking because each time one is created it needs to be reset far too often.
While we've found some APIs, those are minimal... there would be little harm in opening up many more data-fields by extending more APIs.
Very minimal UI customization available.
"Search almost anything" field is awful - not an intuitive search field.
The Home page reminds me WAY too much of Windows 3.1
Reviewed on 21/08/2019
Always a Coding issue
Overall, this system is easy to use and it gets the job done. I just do not like that it is outdated.
Systems like BERNIE, KRONOS and even some Medical systems like CREDIBLE which is a bit outdated as well are still systems that I have used in the past and if had the choice, I would prefer.
Pros: JobDiva has multiple facets that can be used in various departments of administration, staffing and Human Resource. I like that each week I can receive different tutorials or training for updates on existing features or any changes.
Although the system has a great line of communication between the user and the processes themselvs. The coding is so faulty. I always feel like I am jumping back in tune and I am working through an HTML coding. It never seem to be fully compatible to the basic function that all computers have. For example, "tab" can be hit to move over to the next bow or line that is to be filled in. I "so love" that Job Diva never seems to go in a basic order.
The system lags. It seems that whatever "if then" coding they are using is never applied to areas where it would be logical to have them in.
No one in HR wants to enter the same information 10 times when Job Diva Does save said information but does not transfer to all the other areas where the information could be passed over .
Reviewed on 19/11/2018
A product of a recruiting love story
Comments: To know JobDiva is to know their roots. Built by a man with a passion to create a software to help his staffing company, JobDiva continues to provide its customers with the ammunition we need to compete in a highly competitive market. Their support Team is top notch and they are sincerely interested in feedback and are absolutely dedicated to the product. Their leader is a visionary that should be in the Staffing Hall of Fame. I have known this company since its early years. We considered two software companies JobDiva and another. We chose the other and were satisfied with the initial results but never believed this software would carry is to the next level. Somewhere around 2006 we switched to Diva and have never looked back.
Pros: Huge supporter of the product and functionality. System allows me to create customized functionality and reporting unique to my business needs. JobDiva provides you a platform that creates a competitive advantage if you use as is or even better the possibility of a platform to differentiate yourself with a product offering designated to meet specific customer needs.
Cons: This is complex. You need to understand that what you are considering is a shift in traditional recruiting ats models. You need to consider your team's adaptability prior to implementation.
Reviewed on 01/08/2019
What I think could help
Comments: Overall it's been great and easy to learn. If I don't know the answer its easy to ask for help!
Pros: It's very user friendly and easy to learn being someone who hasn't ever used this crm or software. I like that you have hyperlinks throughout the system to direct you to another page instead of having to use only the search bar.
Cons: I wish that when searching for a company it would generate all possibilities because it is difficult to know how team members at work put in a new company. For example I have a company Xvoyant I wish that when I searched XV it would generate possibilities and pull up Xvoyant. Also when we are in a company profile I wish that it would generate under company analytics all people and clients instead of us having to click show all clients and I wish recent communication would just be at the top instead of having to click that as well a couple times to show most current conversations. Thank you!
Reviewed on 18/07/2017
Best all in one ATS with best features
Comments: Recruitment speed gets faster once you know the Job Diva, it has multiple options for a single feature that makes the work easier on a daily basis.
Pros: Starting from tracking the calendar to fetching the reports, Job Diva has all the features in it. Candidate hot list is one of my favorite feature as we can make our own database in it, so no need of making folders in outlook or preparing the excel sheets with the details of candidates. Email merging is good but only till the time we use it very professionaly and very very technically. Features like harvesting the profile as per the strings saved and getting the matched candidates directly on the mail box is a great feature, I have used this feature on different ATS but Job Diva has the best in it.
Cons: One of the biggest cons of it that we feel is the filter options, qualifications are updated manually by opening single profile and updating in it, if possible at the time of harvesting along with Resume if Qualification Status can be updated automatically at the time of Harvesting/ Fetching from the Portals itself.
Reviewed on 21/08/2019
Comments: Initially, it was daunting switching over to a new software, however I was pleasantly surprised by how easy it is to use for maintaining candidate/employee/client records.
Pros: This software is very easy to learn and use.
Cons: One thing that could be improved with this software is the reporting section; it's hard to navigate and get specific information. Also, it would be great if it had the capability to have more than the main tab and candidate tab open at the same time. Sometimes I'm trying to put in a job order, but halfway through, a candidate calls and I have to look them up; so then I lose all the progress I made because I am unable to save partial information. So being able to open multiple tabs would be wonderful.
Reviewed on 30/07/2019
Hooray for Job Diva
Dee lane J.
Comments: Have a database that is easy for all users makes my job easier. We use the on-boarding documents and portal for our consultants and that has made a world of difference in the time it takes to get contract documents back. Our consultants and admins from other 3rd party staffing agencies also find it easy to login and complete the contract documents.
Pros: I like the ease of using this software. I appreciate your team for listening and making changes that enhance the data entry.
Cons: I know I don't have a lot of experience, but what little I have is with the BI reports. I click around, but it doesn't seem that clear on how to create a report.
Reviewed on 12/09/2018
JOB DIVA HAS BEEN A CONSISTENTLY SOLID RECRUITMENT AND SALES TOOL
Comments: Very happy.
Pros: JobDiva is always improving its systems. In general, it's a very user friendly dashboard. Company provides excellent user support. Any issue I've had over four years has been resolved quickly and efficiently. While it does occasionally go down, Diva typically comes back quickly, and in the past two years this has more and more infrequently. What I like most about Diva is that you can get fairly specific with the search functions, but like any software, you need to explore the options that might not be readily exposed. I am constantly finding new features I didn't know I could take advantage of, such as the way it integrates with email. Maybe I should participate more in the many trainings they offer about new and standard features.
Cons: Not the cheapest out there but not the most expensive either. At one point they changed the landing page once you open, which took a while to readjust to, but they've mostly kept everything that worked well and only got rid of what didn't.
Reviewed on 31/07/2019
A great product
Comments: JobDiva streamlines the recruiting process. The onboarding process has never been easier, with a click of a button the customizable paperwork is uploaded and sent to the candidate. Their processes help eliminate human error.
Pros: The product is very user friendly and the JobDiva team is always enhancing the functionality and adding new features
Cons: I can't think of any at this time, JobDiva is far superior to other ATS products out on the market.
Reviewed on 26/07/2019
Comments: When the program works, it works very well. We’ve used it to hire quite a few employees, and the onboarding process went seamlessly. However, when they’re doing maintenance, the program is unusable. We’ve had times where we’ve sat waiting for it to be done so that we could get back to work. Still, the program is great besides this fact.
Pros: JobDiva is a phenomenal HR tool. You can easily review job applications and resumes submitted to your company. It even will make suggestions as to which job an applicant would be best suited. It also handles payroll for existing employees where each employee is able to submit their timecard. Very awesome tool and has saved us a lot of time and money.
Cons: Informing customers of maintenance would be very handy. There’s been more than once where we couldn’t use the program because it was undergoing maintenance and we had to wait, which wastes time. Having a pop-up notifying customers of impending work on the system would allow our team to schedule around that maintenance.
Reviewed on 23/07/2018
JobDiva Administrator for a small - mid-size product engineering / recruiting company
Comments: Constantly adding new functionality to the system.
Pros: Full range of features (CRM, e-interviews, financials, on-boarding, etc.) that can be added and used as needed. Easy import of contacts from excel into the database. Ability to create custom user defined fields. Great dashboards with flexibility to add/remove as needed per user requirements. Easy to use BI and numerous out-of-the-box reports available. Rapid email response for easy inquires.
Cons: Not all tables/fields are available for BI. Customized work is difficult to get prioritized - done. Written documentation is poor as each piece seems to have been written in a vacuum and does not relate or tie to other documents. You have to understand how something works before you know it exists or how the functionality works with other parts of the system. No Big Picture document. User defined fields cannot be integrated with existing screens.
Reviewed on 20/06/2017
Amazing Recruiting Software
Comments: Addition of a section where "offers" can be shown would really make the 4-star feedback a 5-star one! "Offers" and "Starts" are inter-related but the only fine line of difference between the two can be seen if the candidate declines the offer being rolled out, thus, the start cannot be marked. This option would really help in estimating the efforts of every single employee and the reports being pulled would be even more detailed.
Pros: JobDiva is pretty much a one stop solution if you are looking for a well equipped feature-packed ATS. It has all the functions right from job creation, coddling new jobs from the VMSs, marking interviews, on-boarding the candidates and marking starts AND pulling out reports as per requirements, with ease.
Cons: The ATS does perform well and has all the necessary functions, however, a section to show the offers of a specific recruiter should also be included. There is a section where the start of a placed candidate can be marked but when JD is being used for pulling reports, it misses out on the number of actual offers a recruiter might have, considering the events of candidates backing out from the offer.
Reviewed on 02/10/2017
Excellent Recruit to Fill tool.
Comments: A "Market to Place" candidate "CRM" function is the missing piece for me. I'd love a (MTP CRM) that's all on one page, in one location and helps me to take the candidate through the entire life-cycle. This would make my job significantly easier. I would also like the ability to manage and edit the contents on this page. This type of Candidate tracking tool would allow me to eliminate the need for Excel and help me take our company, my position & my career to that next level.
Pros: I applaud JobDiva for their want and willingness to adapt and their openness to new ideas and customer feedback. They are quick to make changes to their product and their customer service dept. is easy to interact with. They are VERY prompt as well.
Cons: As a "Market to Place" recruiter, I have come to conclude that JobDiva lacks the functionality I desperately need. The hot-lists are helpful, however I would like and need to much more than the simple functionality this offers.
Reviewed on 21/08/2019
Comments: I sell staffing solutions and recruit so I utilize both the CRM and ATS side. I utilize all the features daily,
Pros: JobDiva allows you to comment easily and see what other sales people and recruiters have done with both clients and candidates. This software actually works equally well on both the CRM and ATS side.
Cons: I dont like if you enter an event with a client it doesnt show in the notes and you have to enter a note as well. Also it would be helpful if you could run a report to see which clients and candidates had been contacted in the last 30 days and which hadnt.
Reviewed on 21/06/2017
This is the Best Job Portal
Comments: Will definitely recommend, I have used JobDiva in my previous company also and I like it very much and I wish to continue using JobDiva for many more years.
Pros: Email Merge is the main pros along with multiple resumes of the same candidate can be compared, can quickly search through candidate pool. Identifying current and past employees, creating and maintaining database is very easy and effective. Easy to input search string and automatic filling of search, can search candidate with title and selecting recent check box for any skill, its a great recruiting software to work with.
Cons: Not many cons, if any can easily contact the customer care and enter the tickets. The support team is also prompt. It should include a feature called relocate. Suppose if a person is in NYC and if he wants to relocate to Raleigh, NC then there should be a feature where we can mention that candidates who are willing to relocate to Raleigh , NC and should pull resumes all over USA who are willing to relocate to Raleigh.
Reviewed on 06/08/2018
Very pleased with features and support
Comments: As an IT manager, it has been very easy for me to take advantage of many of their features resulting in efficiencies and cost savings.
Pros: The product is constantly being updated and recent new features eliminate the need to spend on third party products. For example, a new electronic document process which eliminates the need for docusign. This works great in JobDiva and at no cost. Their texting product is offered at a fraction of the cost of third party products. The savings and ease of use add up if you can utilize their financials, CRM, and BI tools. Their support team is fantastic.
Cons: There are occasional brief episodes of slowness. The timesheet and financials aspects are very limited and probably would be a better selling point if they were more robust. The BI tool is good but very slow.
Reviewed on 12/09/2018
User friendly ATS!
Pros: JobDiva is one of the best applicant tracking system that I have used so far. It is user friendly. It has a build in database of resume inside the system. You can do sourcing inside the ATS, and you can save boolean search for each job order. They have a very unique seach filters. You can be too specific with the number of years of experience. The best part is that you can do an email blast upto 250 emails to the candidates within data base. It makes my job easy. I'll simply send email blast before I get off to work, then check my email the next day. Then booom! You will see replies from those candidates showing interest on your email blast. Jobdiva is the only ats that I know that has this feature.
Cons: Over all jobdiva is really a great applicant tracking system. It's hard to think of anything that needs improvement. Probably just the user interface - the font and the color.
Reviewed on 31/08/2015
JobDiva is a very good end-to-end Talent Acquisition Solution
Pros: JobDiva provides all aspects for a recruiting company with an easy to use interface. JobDiva makes it easy for the sales team to track all of their clients and contacts, as well as a simple interface to enter a job that will notify recruiters about the status in real time. Recruiters are able to communicate with each other through notes on the candidate's page, along with status of interview and hire status. It also has a candidate qualification option to enter things like work status, open to relocation, comm skills, etc... Provides options to bring in resumes from external job boards into one easy to navigate resume database. It also has everything our admin team needs for onboarding, tracking hours for consultants, and billing. There are so many reports that cover everything from recruiter and sales progress, to resume harvesting, and submittal, interview, and hire information for all of the jobs you enter.
Cons: Some of the scrolling options have more steps than necessary, but it't not a major issue for me.
Reviewed on 21/08/2019
JOB DIVA IS AMAZING!!!
Comments: It has made my life easier to find the right candidates to place for the right jobs.
Pros: This is by far the best job seeker/search engine software that I have ever used. Filled with an amazing amount of features that help navigate thru the system and overall help you find the best candidates. The candidate database system is easy to use, has all the bells and whistles, and there is NOTHING that you cant do with special features included.
Cons: I dont have a lot of bad things to say about this product. There can be a small amount of glitches that occur every once in a while. Technically, the help and support when an issue arises could be slightly better, however each problem has always BEEN SOLVED OR UPDATED properly in good time.
Reviewed on 11/07/2018
Excellent ATS(Application Tracking System) and VMS for Recruitment
Comments: Overall Job Diva is an excellent tool to implement in a recruiting company. but you cannot fully depends on Job diva for you recruitment needs
Pros: Job diva is an excellent tool for recruiters and as well managers to track the performance of recruiters. In job diva we can embedded search portals like Dice, Monster , Carrier Builder . Hence we can see resume of every portal at one place. When it come to reports , Job Diva is just excellent . We can track various details of recruiter activity in Job Diva , such as submissions, interview, starts, notes etc. Hence every easy to track performance of recruiter.
Cons: Filtering of US status is difficult. Also the fetching of new resumes directly for portals may take time , its not instantaneous .
Reviewed on 07/04/2017
Comments: Jobdiva has been a great tool to help find qualified candidate nationwide for our positions. Although some locations may be less populated with resumes than other it can easily pull resumes into their system. Adding a new candidate that did not have a profile is a breeze. Although the system does get bogged down when there are a lot of people using it it has been a great tool for me to be successful in my daily agenda.
Pros: Easy to add new candidates, pulls accurately based on mileage and zip code (it is a little far sometimes but its great for the most part), not having to search on career builder or dice or indeed is a huge bonus for me. Lastly I like the feature that allows you to leave notes on the candidates profile.
- The feature that is supposed to display potential job matches for the candidate is not accurate. It appears to only pull jobs based off of location and not experience.
- The texting feature never works for me