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About Miro

The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

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Pros:

In addition, I like the integration with Microsoft Teams as an additional way to collaborate.

Cons:

Sometimes I get lost with the layers or locking content. I feel that this feature could be set differently.

Miro ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.6
Value for Money
4.4

Likelihood to recommend

8.8/10

Miro has an overall rating of 4.7 out of 5 stars based on 1,594 user reviews on Capterra.

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Filter reviews (1,594)

Barbara
Barbara
Marketing Specialist in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Miro helps collaborative thinking and visualization

4.0 last year

Comments: Miro has greatly simplified our ability to efficiently prepare for and address issues with current initiatives. It has reduced the need for back-and-forth emails by providing a more engaging medium for sharing information.

Pros:

One of the best things about using miro is that it's just like having a virtual whiteboard to write down and draw out your thoughts. We can collaborate, plan, etc. virtually as my team is all overseas.

Cons:

However, Miro could improve this service by adding smart groups and data grouping and upgrading live conversation video.

Jon
Manager in US
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Miro is a hero!

5.0 4 weeks ago New

Comments: Miro is my favorite tool that I have used when collaborating with my team. I use this tool primarily for flow chart creation to demonstrate user flow and technical architecture diagrams to my clients. My clients are always impressed when I bring out the miro documentation!

Pros:

Easy to use, great collaboration tool, and awesome pre-made templates

Cons:

Miro doesn't have many flaws that I can think of to be honest. It's my favorite, most used tool.

Ben
Ben
Owner in UK
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 1+ year
Reviewer Source

I regret our decision to buy Miro

3.0 2 years ago

Comments: I was part of the team which selected Miro for one client, and I regret not fighting harder against the decision to buy it.

Pros:

Miro is a nice tool for collaborative whiteboarding and its main advantage is that it's becoming somewhat ubiquitous, which is helpful when working across multiple teams and companies, as I do.

Cons:

I consider Miro to be more of a hindrance than a help to my work, mostly because of the obstructive, slow, and "clicky" user interface.

Verified Reviewer
Verified LinkedIn User
Commercial Real Estate, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool for collaboration - could use minor ease-of-use adjustments

4.0 2 months ago

Comments: This is a great planning and drafting tool for a team that desires flexibility and a less restrictive collaboration experience. The visuals are fun and engaging in a way that adds to the client experience when conducting exercises with external parties, as well. Some additional duplication and connection features would speed up the mapping process, however with time users become accustomed to the functionality and, overall, the tools are quite workable.

Pros:

The navigation between screens and shared viewing/user tracking are extremely intuitive and allow for co-working without requiring a restrictive experience via single-user screenshare.

Cons:

The text organization and merging of mapping items could be more intuitive. For users that are particular about the cleanliness of their visuals, expect to take some time to revisit your work to create a uniform experience.

Sascha
Managing Director in Germany
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Miro - the swiss army knife for all my collaborative product work

5.0 3 weeks ago New

Comments: integral part of my daily work as a product and team leader.

Pros:

first choice for collaborative brainstorming, designing, creation and discussion of concepts. Love the flexibility, and the continuous innovation of the platform.

Cons:

it is tough to stay up to date with all the recent feature additions and capabilities.

Ben
Pre-Fabrication Technician in US
Consumer Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Miro Review

5.0 2 months ago New

Comments: Miro is so much fun, very productive, and overall just an amazing experience. Being able to collaborate with others fluidly in real time is easily done in Miro, and that strength makes this software captivating.

Pros:

The creative boundaries that Miro pushes are sky high, allowing the user to make the most of their desired experience.

Cons:

The eraser tool is what I liked least about Miro. It erases entire strokes of lines instead of just the portions you want to erase.

Alexandra
Screenwriter in Canada
Writing & Editing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Does the job for story boarding

4.0 last month New

Pros:

My favourite thing about Miro is the ability to select and arrange an array of sticky notes for storyboarding.

Cons:

Navigating around the application isn’t fully seamless. Sometimes you lose track of where your work is in the endless white page void.

Leonie
CEO in Australia
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful tool for collaboration

4.0 2 weeks ago New

Comments: I like Miro and feel as if I haven't quite unlocked its potential..more to learn but the learning curve is high

Pros:

I like the sharing aspect and the whiteboard

Cons:

It can be hard to workout where you are on the board, following along can be tricky if there's a lot of content

Riya
Brand Designer in Germany
Restaurants, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

My opinion on Miro

5.0 2 weeks ago New

Pros:

Miro is fond to provide a collaborative platform where teams can brainstorm and develop ideas visually. It harmonizes well with different workflows, facilitating communication and project development.

Cons:

For individual use, some of the features might not be fully utilized. It performs best when used to its full potential by teams.

Levi
Assistant Manager in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Miro Review

5.0 2 months ago New

Comments: Miro? Wow, it's amazing! We use it for all our brainstorming sessions now, and it's so much better than anything we've tried before

Pros:

It's super easy to use and it works on everyone's computers. Sharing ideas and creating diagrams is so simple, and I love that it has built-in templates. Plus, we can use it with our other work tools, which is really convenient

Cons:

Honestly, I can't think of anything bad to say about it. It's exactly what we needed!

Lucien
VP of GTM in Italy
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Miro is the operating system for a creative distributed team

5.0 7 months ago

Comments: Miro fast become our essential collaboration tool to maintain creativity and innovation as we scaled across the world with people in over 20 countries.

Pros:

Miro is a fantastic tool with numerous use cases for a global distributed team who is focused on staying connected. Without Miro, we do our entire OKR planning cycle which is complex processed orientated. After using many tools, Miro was the tool that our team used and validated. We use Miro for BPM across the business and we also use the collaborative power of Miro for creative brainstorming, giving our team a voice and satisfying that creative need across the business. The Miro community templates are also a massive value add giving inspiration and ideas on how to tackle a process design.

Cons:

The only con for Miro is sometimes the time it takes to build maps if you are building yourself. With mind meister, you could use shift and it would automatically create more spaces in the mind map which really helps when you are brainstorming with ideas coming freely. With Miro, sometimes it takes time to build the actual map and this can prohibit the quality of brainstorming.

Graeme
Head of operations in UK
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Use Miro for agile working and idea generation

5.0 5 months ago

Comments: Overall experience is extremely positive. It is very user friendly and the collaboration tools are the best in the business.

Pros:

Really helps agile working in the business and has a clear way to support idea generation

Cons:

It has slightly less functionality for offline tools.

Brian
Owner, Designer in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Collaboration is important? In-house or remote, this is your tool!

5.0 12 months ago

Pros:

The ease of use and the ability for any and all to participate in discussions and ideations.

Cons:

It is large and moves slowly as the boards get bigger.

Carl
CPO in Sweden
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

This tool has so many good uses

5.0 11 months ago

Comments: We started playing with it for wireframes with free licenses. Then had a workshop with a customer and needed to by a couple of users and since then we haven't looked back. We use it a lot.

Pros:

Easy to invite free users to a workshop/session and it is so easy for them to participate and contribute. Totally hassle free to start working with. And the use cases are so many. We do a lot of SCRUM meetings. We do wireframes, brainstorming, workshops, idea management and more.

Cons:

Tried doing a Product Roadmap and it is very visible but a hassle to do and update so I don't use it for that anymore.

Sabrina
Art Director and Illustrator in Germany
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Use Miro if you work on teams and save a lot of update calls!

5.0 last year

Comments: I love this tool to go through a design thinking process with my clients and we can work on the project at the same time and irritate it even if we are not in the same room.

Pros:

I really love the fact that you can save your board with a password so not everybody is able to access the board if they are not supposed to. I also love that is really easy to handle and intuitiv. It helps all the team members to work on one project and it doesnt matter where you are.

Cons:

I actually dont like the zoom in miro. This is actually better in figma or similar tools. I sometime get to close or I select everything by accident. I hope miro can fix that in the future.

Verified Reviewer
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best way to collaborate online

5.0 last year

Comments: I like the way it's easy to use. Also my clients use it easily even if they don't use it everyday.

Pros:

I get used to work almost everyday on Miro. I work a lot with people and projecting creative features to make their experience better.

Cons:

Sometimes it stops and doesn't let me work frictionlessly.

Mariam
Entrepreneur in US
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Performance With Miro

5.0 7 months ago

Comments: Miro is a wonderful platform that gives meaningful outcomes.

Pros:

Miro is a wonderful workplace that has a great impact to me and it is easy to use. It helps bring ideas together inorder to solve problems.

Cons:

Nothing at all l, Miro works wonderfully.

Tamara
Account Manager in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The tool that helps us simplify and efficiently understand our workflow

5.0 3 months ago

Comments: Miro has been a great support for our meetings and brainstorming sessions, and I appreciate its support for remote work as it has helped us accomplish many tasks.

Pros:

I like everything about Miro. I love its organized whiteboard that has all the ready-made elements that help us complete the boards as we need them. I love the ease of gathering approvals from team members before approving the final plan. It is great that Miro allows us to participate in real-time remotely efficiently, and this helps us keep the flow of updates going.

Cons:

I have absolutely no hate for Miro with all its content. It makes the whiteboard a hub for planning and management, and has given our workflows the clarity and transparency we need.

Viktor
HR project specialist in Czechia
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The omni visual app

5.0 11 months ago

Comments: Overall I love this product. Moving forward quickly and having great user experience. It is accompanied by Miroverse academy and vast library of ready to use templates.

Pros:

I use it daily for for personal ideation, running team refinements, task tracking, having fun in teambuildings, brainstorming together...there are so many use cases for this vusial multi-purposu tool.

Cons:

Sometimes navigation in boards with many elemenst is messy. Would be great if there was some "back" and "formward" button or a history of visited elements so you can go here and there quickly. Also picking up a group of elements in crowded board can be a challenge.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User-Friendly Collaboration across Teams

4.0 11 months ago

Comments: Felt really wow with it on the first glance.

Pros:

The UI is perfect, clean, visually appealing and lag free. All in one tool which can be used for brainstorming, planning and communication. Drag and Drop functionality makes it very easy to create complex boards with ease, even if you use it for first time. There are multiple templates available as well as user created samples which help you plan ahead and get started quickly without any worry. Auto save and being able to see team members in action while working keeps everyone clear of any confusion which collaborating together.

Cons:

Can be a little pricey for smaller teams, but free version is equally powerful. Offline availability and ability to export my board can be improved.

Kreasan
Jnr HR Business Partner in South Africa
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Unshakable bond. Miro is practically genuine and relatable.

5.0 last year

Comments: Thumbs up for Miro. Easy and cost effective way to capture creativity and innovation while maintaining a clean record. Ideas are turned into beneficial projects.

Pros:

Bringing teams together has been my greatest achievement using Miro. Creativity emanates from togetherness. Eventually, goals are set and achieved without struggles. Miro is a blessing to me.

Cons:

Miro has not shown any signs of disappointments. It works just fine and accurately. Good work.

Steve
Steve
VP of Product and Cust. Satis. in US
Verified LinkedIn User
Consumer Electronics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The original and still the best

5.0 12 months ago

Pros:

I don't know if Miro is truly the first collaborative web whiteboard or not, but it certainly feels like the best and most complete one that got sufficient traction to be widely used. It's super easy to use and that's critical because the whole point is to get your entire team engaged on the common boards, so it has to be easy enough that all your team members can participate.

Cons:

The pricing is really the only thing I can complain about. The free tier is pretty limiting, which I understand, but now that so many other office suites come with a version of whiteboarding/mind-mapping/brain storming software (even Figma now has it), it's really tough to spend this much money on Miro unless you use it as a project management or full-blown UX tool as well. It's much easier to use FigJam, for example, as your brainstorming tool, than it would be to use Miro in place of a full Figma.

Shannel
Shannel
Climate Change Analyst in Kenya
Verified LinkedIn User
Think Tanks, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A perfect digital workspace for managing work and collaboration.

5.0 last year

Comments: With an organization like ours where most of our projects are based on climate evaluation and analysis, we tend to have teams working both remotely and on site. We use Miro as a link between these teams where we get a shared workspace for us to meet digitally and collaborate on the projects. Moreso, Miro helps us to plan our project works which includes creating diagrammatic representations of the projects for easier visualization and monitoring.

Pros:

It was easy for us to implement Miro in our organization. When getting started with Miro, there were alot of simply designed in-built templates which helped us to learn quickly how to maximize the abilities of Miro features. I also like how Miro flexibility allowed us to integrate it with multiple other products that were already existing in our organization. Miro offers us with the best visualization tools which makes it easy to us to visualize our projects in order to have clear understanding on how the projects are progressing. With Miro, were able to collaborate with the other teams who are working remotely without any interferences.

Cons:

The intuitive user interface of Miro makes it so easy to learn the product architecture and this makes it easy to navigate through it. All the times i have used Miro, i always get a flawless experience so no complaints.

Saka
Senior researcher in US
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Effective task management and collaboration solution

5.0 9 months ago

Comments: Miro has been an effective tool in project management and planning enabling our teams to work together

Pros:

I like that the tool allows management and working together among different projects enhancing collaboration.

Cons:

The only drawback i have realized is at times the customer support is unresponsive

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

I'm glad I found Miro!

5.0 6 months ago

Comments: I will choose Miro among the other tools.

Pros:

This is so helpful for someone like me who makes mind mapping and flowcharts on a monthly basis. I love the whiteboard feature the most because it doesn't limit my ideas.

Cons:

There are still many features I haven't discovered, so I still need time to explore!