TidyHQ Reviews

Absolutely fantastic platform for any club or association

Pros:

Ability to easily keep track of payments and invoices. Ease of payment for members using stripe. Easy to set up mailing lists. The front facing website page looks great. It's a really excellent product.

Cons:

We set our fees per season, and there are two distinct seasons each year - so we can't really set a rolling membership. It would be great if we could set up installments for each membership type with invoices sent automatically at given dates.

Terrific. Comprehensive software with a fast & friendly support team.

Comments: It streamlined everything administrative for us as an organization so that we can focus on more on our mandate and improving the organization. Our memberships have also increased exponentially since implementing the system.

Pros:

Intuitive/Easy to Use Very robust, especially when it comes to memberships. All-in-one solution for an organization. Handles memberships, communication, and seamlessly integrates with MailChimp using a third-party plugin. No excel spreadsheets needed!

Cons:

The finance area is fairly limited and the front-end web pages are very basic. Finances allow you to handle the basics, but it would be nice if you could assign 'tags' for certain things so that transactions can apply to multiple categories.

Free tool for clubs and organizations to mange memberships

Pros:

Pretty easy to get up and running with this website. We don't use the membership features for collecting dues, etc., but that is a great feature if you need it. Love that we can send out group emails easily and update members about events.

Cons:

It's not intuitive on how to get people access to membership or become members. Also, it was confusing to figure out the difference between what you see as an admin and what members see. I'd like it to be a little more like a website and have options to put items on a landing page.

A very simple and easy to use system for managing our organisation's membership and communications

Comments: For us, it replaced a membership management and communications system running through an antiquated and quite frankly dying "mailman" installation. Being able to move from that unreliable and difficult-to-maintain system, to this far easier to use online system, has been a godsend.

Pros:

The simplicity and ease of use of the software is definitely its best feature. Importing our membership list was very straightforward, and sending communications and event or meeting invitations to our membership is easily done through the online interface. It can easily be used by people with minimal training.

Cons:

My main "dislikes" for the software are more in the nature of missing features than issues with how it actually works. For example ,there is no (that I can identify) functionality allowing people to RSVP to meeting invitations without having their names then published to any further users who are sent the invitation after that RSVP (which is an issue for a large organisation, since the invitations are sent out over a period of time). Also, the "mailing list" functionality is largely unusable (it "resends" all emails from the mailing list address, which not only doesn't really appear right to recipients, but also had a side effect in our experience of creating an email storm from autoresponders). Neither of these issues are dealbreakers, but they did cause annoyance when first discovered.

Powerful, yet simple to use

Pros:

This is very easy to use software that can get your club memberships started in minutes.

Cons:

The cost of using the platform is based on subscribers and not members, so be careful if you are offering a Free membership.

TidyHQ is incredibly easy to use and offers everything we need in one affordable package

Comments: TidyHQ reduced the burden of administration for a committee run by volunteers and significantly contributed in avoiding the shut down of the organisation.

Pros:

* Affordable for non-profit associations * Best of class all-in-one software for clubs and associations * Very easy to use

Cons:

There are a few limitations with the shop that required us to use the API and also with the communications feature that required us to use Google groups.

Great program for my small non-profit organization

Pros:

I like the ability to assign task and role responsibilities to members of my organization. The templates that are provided are an excellent fit.

Cons:

I just recently experienced at flaw with the task feature. All of my completed task somehow where moved back into the assigned task que, which set us back in terms of production.

Easy to setup, manage and maintain!

Comments: It has allowed the Sandringham Football Club to modernise its membership and date management and create efficiencies throughout the organisation. It has been an exceptionally well supported program that will ensure we continue to use it.

Pros:

The intuitive nature of the the product making it simple to setup and administer.

Cons:

The same as any new software being the setup phase but this is made easy through data import and cloning.

TidyHQ runs our coworking system, and has a nice API that allows us to easily connect to.

Pros:

Well managed software, nice feature set and good options all around. We use it for a club as well, which is a better fit than our usage (coworking). That said, the software does well in both scenarios.

Cons:

Some features missing that would be nice-to-have (but not required). Some of the interface is a bit odd, with some option in the "wrong" spot.

Easy to use

Comments: saves time and helps us track our finances

Pros:

Helps keep track of our clubs finances, easy to set up meetings and record minutes for future reference

Cons:

We also use an app to communicate with our sponsors and supporters, so we are using to platforms that have similar requirements with members and sponsors information etc, would be nice if tidy club had an app facility and more of a website interface .

Review of product as membership database

Comments: Implementation of the TidyHQ system has allowed us to catch up to the 21st Century and we are grateful for that. We would like to resolve the problem issues we have experienced so we can continue to use this system.

Pros:

It is reasonably priced and has a lot of useful features.

Cons:

We are a neighborhood membership organization in which memberships are kept by household. But we also need to track and communicate with both of the adult members of the household, when there are more than one. We need to link the individuals' membership records, which we can do manually. However, when one member of a household makes a payment, that payment is not reflected on the other household member's record. This can cause us to send payment reminders to persons whose household payments have already been made by the other member of the household. We also have a problem with payment levels. Our basic annual dues amount is $20 per year. However, we also encourage our members to make an additional voluntary contribution. The problem here is that the TidyHQ form does not allow the member to enter the amount of their voluntary contribution. Instead, they need to choose from a long list of contribution amounts. This is unwieldy and frankly looks unprofessional. We would like to provide a short list of suggested additional contribution amounts ($10, $25, $50, $100) and also have a field for "Other" in which the member can enter whatever amount they wish. This would be a big improvement.

TidyHQ review

Comments: Amazing, has made my life as secretary so much easier. We have transferred over from our old website to the TidyHQ website and its so much easier to update whilst also looking far more modern an appealing.

Pros:

We are entering into their second season using TidyHQ and we are confident to say it is the smarter way to run our meetings and the smarter way to run our administration. TidyHQ has allowed us to keep up to date with the current technology that is available, It has streamlined all of our administration and become a ‘one-stop shop’. This has allowed for a smooth and simple transition of incoming committee members by providing a platform that makes succession planning and handovers so much simple. We highly recommend this product and your club will immediately see the benefits of it.

Cons:

Would like to be able to do an annual budget for items as opposed to a monthly budget. Hopefully this is possible. Is there a way around it? Eg just inputting the total budget into the last month?

Good but some areas could do with updating and improving

Pros:

The software presentation is good, with a modern style. The recently overhauled areas are very good now in terms of functionality - for us the mains ones we use are meetings and events

Cons:

There are a few things which I don't like about the software. Firstly the price. Our society has between 100 and 200 members, but the cost of TidyHQ has become prohibitive for us, so we can't use it in the way that we would like. Secondly there are some areas which have not been overhauled where the functionality is poor, and sometimes doesn't include good features which are available in other areas. For example groups, where there is no functionality to control who can email a group or where replies go to; session functionality is something I was waiting for but is unusable for me and should be rewritten to be more like events/meetings. Even the overhauled event functionality could be improved by allowing you to specify the time an invite is sent, which is something implemented in sessions but not events. For our accounts we have a couple of ring-fenced funds which we would want to keep separate in terms of transations etc, but TidyHQ won't let us do that so we can't use the accounting functionality.

TidyHQ for a Not for profit

Comments: Becoming a secretary of CYS and finding no structured approach to record keeping , resources and information is many different locations this program has been a god send in getting our organisation in a more efficient and productive organisation.

Pros:

It provides a small not for profit organisation run by volunteers with all the tools to run it in one product. It is user friendly and extensive training is not required

Cons:

The help and FAQs are great but maybe consider an introductory video for less computer literate users through the how to's would be useful. We have some in our group who are a bit techno phobic and it would help the tech literate ones get them using the program

Easy to use. Great customer service. Puts all the Club stuff in one website which is fantastic.

Comments: Ease of financing

Pros:

Everything in one place and reports are easy to print up. Questions are answered promptly and they always are after feedback on how to improve

Cons:

Have taken away finance report printout on last update. Cannot do report on one or two categories only. No annual finance report feature

TidyHQ is awesome!

Comments: Overall we've been extremely happy with TidyHQ and it has been a huge productivity boost for managing the memberships in our mountain biking association.

Pros:

- price point - much better than other options we looked at with similar functionality - membership model - flexible and fits our membership model very nicely - meetings feature is pretty nice

Cons:

- Lack of batch operations. This is crucial when importing contacts from another system or a spreadsheet. This was a very manual and painful process with TidyHQ. This was one thing I really liked about WildApricot. - Lack of a discount code! Found that other alternatives have this feature and it's a very nice feature. - Meetings feature doesn't seem to do well with large agendas.

Easy to use, very up to date.

Pros:

The use of the shop and events pages. This make it so much easier for all my contacts to have easy access to what is available within the groups/associations. The Stripe accounts is very simple and makes a transaction a breeze.. highly recommended. The ticketing system is also very straight forward and again makes life easy for our users.

Cons:

No great access to financial reports and bank feeds. (Xero)I believe there was going to be a system link with Xero finance software which would have made my life a lot easier as all my groups use Xero for their finances, if I could have used Xero and TidyHQ in conjunction with each other I would have had a one stop shop for administration.

Great programme for clubs

Comments: Help readily available, easy to use

Pros:

Covers all aspects of record keeping, easy to manage memberships

Cons:

No Online Manual, limited financial reports

The majority of the TidyClub system is easy to use, and is easy to follow in the layout.

Comments: The ability to contact the entire club member base a the hit of a button!

Pros:

How quick and easy you can find contacts and sending emails, particularly when needing to contact a group. As the Club Registrar I quite often have to contact one team and one team alone. It's great that I can add names to a group, label it, and email them all in one hit! Customer service has always been quick to reply whenever I need help or have a question that requires answering.

Cons:

That there is no way to integrate the shop on the the membership sign up page. It's a shame that people have to add something to their cart, ie, a levy, and then go through the membership processes. If there was the ability to add the levy in on the membership sign up page, it would be far easier for members.

A very useful set of feature, some not working well

Comments: Hleps to create an organisation from a group of individuals working remotely, where none existed before.

Pros:

Everything in one place for a small organisation. It enables us to communicate as an organisation and prepare for succession. The home page is a great asset but difficult to edit compared with other page editors.

Cons:

The new pricing structure means we will stop using it. The jump from free to the first chargeable account is too big for us. We have more than 100 contacts but many don't pay a subscription. Some very clunky modules, still not improved - e.g. sessions, group messages, editing of home page

It has been huge support to plan and execute events via this platform

Comments: Early preparation for event management, access to members conveniently.

Pros:

Ability to control financial and event delivery to our users efficiently. The ease of planning and timing the future events well before they are released.

Cons:

having too many tabs make it little confusing at times but not a huge problem. Ocassionally similar looking tabs do possess a tired mind which leads to some confusions occassionally.

What we got

Comments: We use it for all our club accounting and member tracking
It’s a bit clunky Not sure what else is out there We use stripe for payments.
It’s quite expensive over all We are a non profit club. Just feel we should be able to find a system that’s cheaper to run

Pros:

The phone version is pretty good

Cons:

It’s easy to get lost We probably don’t get the best out of it. But know one knows what we are missing

MPMS

Comments: satisfactory

Pros:

simplicity of operation, broad range of features

Cons:

lack of customisations, need to alter package to suit local & specific use

I manage two Tidy accounts. The suite is easy to use and very functional for Clubs and NFP groups.

Comments: Easy access to membership management, contacts data, web pages, meeting and event publicising and more with the variety of apps available.
Finance data can be seen easily and is easy to control .

Pros:

TidyHQ offers a suite of functional apps for any Club. The ease of setting up Pages, Events and Meetings linked to a contacts database is great. Managing memberships is simple and easy to set up.

Cons:

Difficult question. I think the lack of detailed instruction for setting up the account options and apps in the beginning. The help files are useful but seemed to lack detail. I will add that these are improving as the developers refine the help files and begin their webinars for these setups.

Generally meet our requirements , but we are not using many of its capability /functions

Pros:

Email system is good as is the ability to form groups Dash board is useful as is the ability to create events and meetings

Cons:

No search function , or ability to save emails There appears to be no formal training offered in the many functions that we do not use