Docebo Reviews

Finally, a fully customizable and easy-to-use LMS

Comments: Docebo is a great platform for learning and has amazing employees making sure you are fully utilizing the product, reaching out if you need help, and always ensuring the highest level of satisfaction.

Pros:

It's a very user-friendly LMS that focuses on customizability and design. Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.

Cons:

The notification system, while very flexible and customizable, is a little hard to use when you get more than a few notifications. Keeping track of each one becomes a little difficult.

Docebo Learn - Perfect for our customer learning experience use case

Pros:

With Docebo, our Education Services team can easily create and maintain a personalized learning experience for our customers. The user-friendly admin functions make it effortless to build our pages and update our courses. Additionally, onboarding new admins is a breeze, especially with excellent support resources like the Docebo Community, Knowledgebase, and University.

Cons:

We have encountered difficulties in meeting our organization's requirements for managing certifications with Docebo. Specifically, we have needed support from our customer success manager regarding managing deadlines, renewing certifications, and archiving enrollments.

Docebo

Pros:

I love the Community, Docebo University and our CSM.

Cons:

They are still growing and development is slow

5 star LMS

Comments: overall i enjoy docebo lms and find the platform pretty easy to use and has alot of great features.

Pros:

I really like Docebo's interface and ease of use. Both admins and learners can navigate the platform with ease. Docebo's community offers great ideas that Docebo implements and that gives users even better functionalities.

Cons:

the pages and menus areas could be easier to use. more gamification features.

Global Learning Management Strategy: Scalable and Customizable through Docebo

Comments: Overall, from customer support to providing comprehensive customer education, Docebo has surpassed my expecation. In addition, their pipeline of new features and such is quite good. They keep a close ear to what the market needs.

Pros:

The system itself matches almost all of my company's various L&D requirements. Both internally and externally. To top things off, the support from the account manager and their customer education team is superb.

Cons:

Overall, the system is able to meet our requirements. That said, it would be nice if I can setup admin accounts that come with hands on support coming from the system. A full tutorial experience for other admins so that will handhold them while they're still new. This would lock or consistently/persistently produce pop ups while a main admin feels that the sub admin is still inexperienced. Docebo was comprehensive in training me, but it seems that too many people do not know how to search for documentation on their own. Forcing such individuals to experience a super spoon-fed experience may be what's needed for some individuals.

How Docebo Unified Our LMS Content

Comments: The establishment and migration process was a breeze compared to other migrations. Customer service and technical support is fantastic.

Pros:

Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage.

Cons:

Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need.

Excellent scalable and customizable learning management system

Comments: I have the best sales and knowledge reps ever. They are always ready to answer my craziest questions and weirdest ideas that I have to use on the platform. The help desk is super quick and helpful assisting in issues that arise. The overall experience has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content.

Pros:

Docebo has been very helpful in standardizing our training for both our employees and customers, and making it possible to conduct a lot of training asynchronously, drastically increasing our reach and reducing the amount of time and travel spent by instructors.

Cons:

Reporting, My Team features, gamification & eCommerce integrations

Single Systems for Customer, Partner and Internal

Comments: Excellent implementation experience and easy to use platform, both as a learner and as an administrator

Pros:

Outstanding support by implementation team, able to manage three distinct and separate training programs on one platform (Customer, Partner, Internal), Intuitive interface for Admins

Cons:

Versioning of training material from Central Repository, Exam score history, learning plan functionality

Docebo's Impact: Transformative Learning

Comments: Working with Docebo has been incredibly rewarding. My favorite part has been witnessing the success it brings to our learning initiatives. The platform's robust features have enabled us to achieve remarkable milestones in employee training and development. One memorable experience was collaborating with [sensitive content hidden], a key member of the Docebo team, whose expertise and guidance were instrumental in optimizing our learning strategies. Together, we implemented innovative solutions that significantly enhanced learner engagement and performance. With Docebo's support, we continue to achieve new levels of success in our training programs, driving positive outcomes for our organization..

Pros:

he overall experience with the Docebo Learning Management System (LMS) has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content. One of the key strengths of Docebo is its intuitive interface, which makes it easy for administrators to upload course materials, track learner progress, and generate reports. The platform's customizable features allow for the creation of tailored learning paths and the incorporation of multimedia content, enhancing the overall learning experience. Docebo provides a seamless and engaging learning environment from a learner's perspective. The platform is accessible across various devices, ensuring flexibility and convenience for users. Its interactive features, such as quizzes, surveys, and discussion forums, foster collaboration and knowledge sharing among learners. Overall, Docebo stands out for its user-friendly interface, customization options, and interactive features, making it a valuable tool for organizations seeking to enhance their learning and development initiatives.

Cons:

1. pricing, 2.customization limitations and 3. complexity

Great platform with many features

Comments: Easy to work with, quick to learn. Thanks to Docebo's Community and Knowledge Base, I think anybody can make it work.

Pros:

There are many different features and even if something is not built-in, you can usually find a good workaround for it. In the last couple of years, Docebo is more focused on improving existing functionalities which is a fantastic step into the right direction.

Cons:

I do believe their customer support, although fast, is not of the best quality. I often found them not knowing enough about the platform.

Docebo is the way to go!

Comments: My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.

Pros:

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Cons:

Reporting can be too simple. I would like to run more in-depth reports.

My favorite LMS!

Comments: I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use.

Pros:

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

Cons:

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.

Growing and willing to engage with the customers

Comments: As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

Pros:

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Cons:

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Docebo is the way to go!

Pros:

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Cons:

Checklist feature needs to do much better with reporting and scheduling features.

Docebo is a robust, yet manageable LMS

Comments: I am a huge Docebo fan. I have yet to have an idea to implement in my Docebo LMS that I have not been able to execute. The sky is the limit with Docebo!

Pros:

Docebo is a user-friendly platform that allows you to build customized and intentional learner experiences.

Cons:

While the out of the box reports can get you most of the metrics you need, the labeling of reports and they way they organize the data isn't always the most intuitive. The custom report builder can do most things, but getting to your final result isn't always an intuitive experience.

Sleek but still needs time to grow

Pros:

Docebo has a very clean and usable interface for both users and administrators, but lacks in some areas which appear to be easily achievable wins. There are great ways to categorize data, and the reporting functionality is very robust.

Cons:

There are many constraints in Docebo that do not appear to have any purpose other than to degrade the experience and make it harder to use. It is a shame that these issues exist as they prevent Docebo from really reaching its full potential.

Solid and can be even better

Comments: It makes things easier for our team. The automation features save us so much time, and I love that everything is in one place. It’s also been great to see how the platform adapts to different learning needs, making it super flexible for different teams and roles.

Pros:

The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization.

Cons:

The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS)

Modern learning platform

Comments: Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions.

Pros:

The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized.

Cons:

There are extensive customization options, but not all individual use cases can be implemented.

Great platform and service

Comments: In terms of the platform's core functionality and user experience, everything meets our expectations quite well. However, we've identified activation and marketing automation as the most significant challenges. Streamlining these aspects would greatly enhance the overall efficiency and effectiveness of our engagement with the platform.

Pros:

We experienced a seamless integration process with our existing systems, including Single Sign-On (SSO), which was a major advantage. The platform's user experience (UX) and user interface (UI) are exceptional, offering intuitive navigation and a user-friendly design. The support from the Docebo team during the kick-off phase was commendable; their technological expertise is clearly mirrored in their customer service and technical support. This combination of advanced technology and skilled personnel greatly enhanced our overall experience with the Docebo platform.

Cons:

One area for improvement in the Docebo platform is the webinar registration process. It's not as straightforward as simply clicking a link, as you might with Teams or Zoom, which can be a bit cumbersome. Additionally, the platform could enhance its capabilities in tracking offline training and capturing offline data.

Effective Platform for LMS!

Pros:

Overall love using Docebo! It is easily branded to your organization, has lots of availability with reporting, Docebo team members are extremely pleasant to work with, and the platform is generally pretty intuitive. We get lots of compliments on the look of the LMS. We appreciate the release item changes and the desire to remain competitive in the market with the features available.

Cons:

The capabilities within content creation in courses and notifications. The basic HTML page is very challenging to work with and you don't receive the same modern/ aesthetically pleasing viewing experience that you do when using other 3rd party tools. The notification experience is very basic and doesn't allow for much customization or the ability to preview and play around with the notifications.

Great product

Pros:

Intuitive, customizable, great customer support. Offers many useful functionalities

Cons:

lacks some functionalities regarding doing things in batches

Revolutionizing Learning with AI and Innovation

Comments: It is like having a super-smart learning buddy. It’s great for anyone who wants to learn stuff without the headache. Just tap in, learn, and shine!

Pros:

Whether you have a small team or a global workforce, Docebo scales effortlessly. Its cloud-based infrastructure ensures seamless access, even for remote learners.

Cons:

Docebo’s pricing can be like solving a tricky puzzle. You gotta know what you want to pick the right plan.

Docebo for Credible Document Asistance

Pros:

Docebo creates a friendly notion in matters information and data compliance.

Cons:

Docebo is objective and timely in creating a robust data solution.

The most accessible LMS solution

Comments: Overall, very good. Their support team have enabled us to work through some challenging integrations and add features to customise our users' learning experience, and are just very supportive when there is a problem.

Pros:

I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too.

Cons:

I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised.

Happy Docebo User

Comments: We love it so far, and we are excited to continue moving forward

Pros:

Ease of setting up and building the content in a customizable fashion.

Cons:

I would like to see more examples for best use cases with the many features available.