---
description: Discover the benefits and disadvantages of Docebo.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Docebo Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Hospitality LMS Software](/directory/32444/hospitality-lms/software) > [Docebo](/software/127213/docebo)

# Docebo

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> Docebo is an AI-powered learning platform that helps 3,900+ organizations support continuous learning for employees, partners and custo
> 
> Verdict: Rated **4.4/5** by 242 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Docebo?

Docebo serves organizations across every industry and use case and is an especially good fit for medium-to-large organizations looking to train multiple learning audiences from a single platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 242 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docebo
- **Location**: Toronto, Canada
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Docebo offers two pricing tiers, Elevate and Enterprise, with custom pricing based on active user models (MAU, YAU, RAU). Numeric pricing values are not disclosed, and customers must contact Docebo for quotes. There is no free version or free trial mentioned, and payment frequency is not explicitly stated. License types are tied to active user models, and features vary between tiers. Pricing information is available but requires direct contact with Docebo for details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom and 1 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Blended Learning
- Certification & Licensing
- Collaboration Tools
- Compliance Tracking
- Content Library
- Content Management
- Content Publishing Options
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Deep Learning
- Document Management
- Employee Portal
- Employee Training
- Engagement Tracking
- Full Text Search
- Gamification
- Interactive Learning
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Mobile Access
- Mobile Learning
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Progress Tracking
- Reporting & Statistics
- SCORM Compliance
- Self-paced Learning
- Social Learning
- Storyboarding
- Synchronous Learning
- Tests/Assessments
- Third-Party Integrations
- Training Administration
- Training Management
- User Management
- Virtual Classroom

... and 2 more features

## Integrations (73 total)

- ADP Comprehensive Services
- ADP Workforce Now
- Accredible
- Adobe Connect
- Adobe Connect Learning
- Adyen
- Amazon S3
- Auth0
- BambooHR
- Box
- Confluence
- Create
- Credly
- Digital Samba
- Dropbox

... and 58 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality LMS Software](https://www.capterra.co.uk/directory/32444/hospitality-lms/software)

## Related Categories

- [Hospitality LMS Software](https://www.capterra.co.uk/directory/32444/hospitality-lms/software)
- [Learning Management Systems (LMS)](https://www.capterra.co.uk/directory/30020/learning-management-system/software)
- [Mobile Learning Tools](https://www.capterra.co.uk/directory/30954/mobile-learning/software)
- [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software)
- [eLearning Authoring Tools](https://www.capterra.co.uk/directory/31278/elearning-authoring-tools/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5319 reviews)
2. [Canvas](https://www.capterra.co.uk/software/127214/canvas) — 4.6/5 (4347 reviews)
3. [Moodle](https://www.capterra.co.uk/software/80691/moodle) — 4.3/5 (3389 reviews)
4. [Absorb](https://www.capterra.co.uk/software/61763/absorb-lms) — 4.6/5 (362 reviews)
5. [360Learning](https://www.capterra.co.uk/software/211429/360learning) — 4.7/5 (517 reviews)

## Reviews

### "Well Organized and Customizable LMS Platform" — 5.0/5

> **Pallavi** | *26 December 2025* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: A comprehensive course management tool support different content types, including multi - media, video, graphics and presentations. It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners.
> 
> **Cons**: One cannot make easy graphic level modifications, without basic knowledge of HTML and CSS. The user experience is not that great as compared to other Learning Management systems.
> 
> Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives

-----

### "Customizable, scalable LMS with excellent support" — 5.0/5

> **Avery** | *23 May 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Docebo is highly customizable—both in how it looks and how it functions. We were able to tailor the learner experience to reflect our brand and workflows. The automation and API options save a lot of admin time, and ILT sessions are easy for learners to access, even on mobile. The support team is also exceptional: responsive, friendly, and very helpful when solving complex needs.
> 
> **Cons**: Instructor-Led Training (ILT) management still has some limitations on the admin side. For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed. We’ve worked around these issues with custom solutions, but native improvements would reduce admin overhead.
> 
> Docebo has been a reliable, scalable platform for delivering training across our organization. We've used it for onboarding, internal upskilling, and instructor-led programs. The flexibility of the platform allows us to design a branded and engaging experience, while the API and automation capabilities help us operate efficiently at scale. There’s some room for improvement in ILT admin workflows, but overall the platform performs well and continues to improve.

-----

### "Docebo is a great LMS option for the modern learner" — 4.0/5

> **Craig** | *12 August 2026* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked best about Docebo is how it’s tailored for the modern learner. It’s very mobile friendly and I especially appreciated offline mode and the simple but effective layout (it looked almost like a streaming app). Archiving/managing the courses was also really easy. And last, being able to integrate with Salesforce is always a plus.
> 
> **Cons**: As a frequent collaborator with the L\&amp;D team, I have limited administrative powers and found configuration to be quite complex. I also thought some of the extras we paid for should have been free (for example, more advanced analytics).
> 
> I’ve enjoyed my time with Docebo so far. As a user, it’s fantastic on mobile: Intuitive, secure, snappy, aesthetically pleasing, and offline mode is awesome. As someone on-the-go, these features are incredibly useful. &#10;&#10;As an administrator, I’m still learning how to use it. With time and practice, that’ll be resolved. It’s also a bit pricey, but the quality of the product is high. &#10;&#10;In all, my experience has been very positive and I’d definitely recommend Docebo to others.

-----

### "Docebo makes our customers feel special" — 4.0/5

> **Cindy** | *20 January 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I like that it does the job of 3 different programs where I work. Now I can do all my work for my customers in the one platform. I can even send emails and notifications straight from Docebo. I also really like to Docebo Community. If I have a question or am just looking for some tips, I just search the community or post a question in the community and I will get a few replies. But if I don't want to ask the community, there is always someone willing to help from Docebo.
> 
> **Cons**: As a super admin, I am still not able to look to see what notifications or emails were sent to someone or if they opened the email or not. I would like to have access to notification/email logs.
> 
> Yes, the beginning training was a bit overwhelming, once you get a grasp of the ins and outs, it is a very dynamic program. I love that we can brand the homepage ourselves.  We have 3 different homepages set up for different companies we work with, which makes them feel like the platform was created just for them; making them feel special. The gamification part of Docebo, makes learning fun and was easy to transition our customer's from the other platform we were using and keep their accumulated game points.

-----

### "My Docebo Rock\!" — 5.0/5

> **Ashley** | *15 August 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Docebo is how intuitive and flexible it is. The platform makes it easy to create engaging training, track learner progress, and customize the experience to fit our needs—all while being reliable and user-friendly
> 
> **Cons**: Honestly, I haven't encountered major issues with Docebo, but if I had to point out something, it might be that some of the more advanced customization options take some time to learn. That said, the support and resources available make it easy to navigate.
> 
> My overall experience with Docebo has been excellent. The platform is intuitive, reliable, and highly adaptable, making it easy to deliver engaging training and track learner progress. Its automation, reporting tools, and AI-driven features save time and enhance learning effectiveness, while the support team is responsive and helpful. Overall, Docebo has significantly improved how we manage and scale our training programs.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/127213/docebo)

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