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About Bright

Bright provides a suite of industry-leading software solutions for accountants, bookkeepers and SMEs across the UK and Ireland.

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Pros:

Another benefit is that it emails PDF payslips all at once. Integrates with HMRC for RTI, and also for coding notices which is great.

Cons:

I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month.

Bright ratings

Average score

Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.8

Likelihood to recommend

9.6/10

Bright has an overall rating of 4.9 out of 5 stars based on 344 user reviews on Capterra.

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Filter reviews (344)

Tom
Tom
Accountant in UK
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Best way to do your pay!

5.0 6 years ago

Pros:

BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.

Cons:

The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!

Adil
Senior Accountant in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Practice Management Software

5.0 5 years ago

Comments: Whenever we needed help from the team, they were utmost courteous. If issue was not resolved at the point of first contact, they ensured that call back was made as soon as possible.

Pros:

Ease of use and ease of implementation. Great customer services especially from Customer Support Team. Our clients found it easier to use as well in terms of uploading/downloading documents and e-signing paperwork

Cons:

I would love to see in future time management chart implemented whereby staff diary can be created and seen by the senior team

Ian
Accountant in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Practice Managment Review

3.0 5 years ago

Pros:

The cost is reasonable Ease of on-boarding new clients AML check link to Veriphy

Cons:

No link to submit Confirmation Statements to Co Hse Lack of workflow Lack of link to other software

Lauren
Business Support in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great software!

5.0 5 years ago

Comments: Excellent. Brilliant service and it has made processes simpler and easier to use.

Pros:

Software is very useful for our company.

Cons:

There is nothing negative to report on Accountancy Manager, it is a great system to use. Every time there has been issues they have been resolved in an instant.

Alana
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best in market!

5.0 5 years ago

Comments: This software saves us the cost of an extra employee a month - you really can't argue that this!

Pros:

Too many amazing functions to mention but the integration with companies house is a godsend for us. The customer service team are exceptional and come back on all queries quickly.

Cons:

The only area I would improve is the job flow could be more detailed.

Paul
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant CRM

5.0 5 years ago

Comments: It has completely transformed my practice I have already and will continue to recommend this software to my fellow business associates

Pros:

I love it all but the automated emails etc ensure I never for when returns are due.

Cons:

I really like everything about the software

Michael
Director in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BrightPay brightens up the payroll process!

5.0 4 years ago

Comments: Overall I'm really pleased with the software and they are always brining out new functionality.

Pros:

The user interface is great and very intuitive, the help/support section is very good in helping you get up to speed with the software.

Cons:

The way you have to download and install a new version each year - other providers keep all of your data in one place.

Rob
Director in UK
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Practice management made simple

5.0 5 years ago

Pros:

The ease of using the product, especially the reporting functionality and how easy it it is to get meaningful reports off the system. The ability to have all relevant client information in one place for all of my team to see, access and use.

Cons:

I am yet to find something I don't like about this product but we are still finding our feet with it.

Ram
Accountant in UK
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very good software

5.0 5 years ago

Comments: Very impressive software and best customer service

Pros:

Reminders automated and emails are automated

Cons:

Tasks lists take time to update but has to be done so no cons actually

Andrew
Andrew
Inspection & Training Manager in UK
Verified LinkedIn User
Warehousing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Very nice app for an employee

4.0 2 years ago

Comments: Overall I'm very pleased with the app - it is a good solution to the browser portal.

Pros:

Brings all the functionality of the browser portal into a mobile app. It's much easier to use the app for quick access than to get on a computer to see and use the portal.

Cons:

I have very few issues as an end-user employee. I do have some frustrations over how easily I can change my details, but I understand the importance of have this administrated by senior leadership.

Bright Response

2 years ago

Thank you for your feedback and star rating Andrew. It's great to hear that you are enjoying using our BrightPay Connect app on your mobile/tablet device.

Mark
Director in UK
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Cheap and easy to use. Could do with more customisation options

4.0 2 years ago

Comments: It does the job and is straightforward to use.

Pros:

Inexpensive and talks directly to payroll software.

Cons:

Lacking on customisation and some of the more advanced features available in other software

Bright Response

2 years ago

Hi Mark, thank you for your review and recommendation. It would be great to hear your customisation suggestions if you could email us at [email protected] and we can add them to the development list.

Malek
Semi-Senior Accountant in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Accountants review

5.0 5 years ago

Pros:

The ease if use. Automations invoicing section is great Very professional

Cons:

emails, when you copy and paste to the email box in AM, it does not do a great job at it. Creating tables is not as easy and clean as others.

Sharon
Practice Manager in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best thing we ever did

5.0 5 years ago

Comments: The time saved with automatic chasing means that we have more time available for our clients.

Pros:

Easy to use, excellent fro chasing for information automatically which saves us so much time.

Cons:

The implementation process, the import from digita database was not straightforward.

Wendy
Director/Accountant in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Must have for busy accountancy practice

5.0 5 years ago

Comments: Brilliant software for a buy accountant practice - keeps all tasks in order and makes managing deadlines easy. Getting proposals to potential clients is a dream once you have everything configured/customised to your ways or working - 5 minutes after talking to a prospect you can have a full proposal with T&C's in their inbox.

Pros:

Ease of use, support, regular software upgrades, never miss a deadline, client on-boarding, proposal management, customisation

Cons:

Nothing major - perhaps the only minor item is cut and paste functionality can be a bit erratic when using templates. But this is minor....

Kristian
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent product for modern accounting

5.0 5 years ago

Comments: Amazing product and excited to see it develop even further.

Pros:

Cloud based, auto tasks. AML. Missing info checks. Client portal.

Cons:

Timsheets are not up to scratch. Too slow.

Sarah
Accountant in Jersey
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Core software for efficient, effective client service

5.0 2 years ago

Comments: AM is essential to the day to day management of my business

Pros:

The timeline allows easy management and monitoring of deadlines and progress

Cons:

I use taxfiler - it would be great if tax due/payments on account could integrate with the client record in AM

Louis
Lead Purchase / Sales in US
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

BrightPay provides a streamlined elegant support for payroll system for our affiliate offices

4.0 6 years ago

Comments: We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed.
We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option.

Pros:

Easy to use and to understand interface provides feature rich control for our worker payroll accounts. Additions and deductions for multiple departments are an extremely useful feature as well. Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier.

Cons:

The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language that customer service interactions can be a bit difficult but not unbearable. Also, a new software download is required each new tax season.

Paulino
General manager in Mexico
Luxury Goods & Jewelry, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

In my point of view this is the best software when talking about payment methods

5.0 7 years ago

Pros:

It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales

Cons:

Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most

Simona
Bookkeeper in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best helper!

5.0 5 years ago

Comments: Using this software is helping me save time, it brings to my attention tasks that need sorting out daily, monthly and overall I do not see myself working without AM in the future.

Pros:

The fact that I have everything in one place and helps me organize my workload.

Cons:

Can not think of anything, or at least I have not encountered so far any fault.

Sarah
Manager in UK
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Excellent piece of software!

5.0 2 years ago

Comments: Excellent software, saves me so much time with onboarding new clients and chasing paperwork, documents etc. I couldn’t be without it now

Pros:

The task list is my first “Go to” every single day! It’s great as a diary for knowing what needs to be done by specific dates and keeps my workflow running smoothly

Cons:

The extra charge for other members of staff. I think upto 3 staff users should be included in the one monthly fee originally quoted

Martin
Director in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Game Changer

5.0 5 years ago

Comments: Solved admin and time constraints of chasing clients. Allowing me to keep on top of deadlines and onboard so effortlessly has been amazing.

Pros:

The fact it makes my life so much easier and gives a really good impression to clients.

Cons:

I cannot find a con about using this software.

Omarie
Marketing Specialist in US
Medical Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Super User friendly!

5.0 6 years ago

Pros:

This payroll software has made it so easy for myself and co-workers to report our time clocks. If someone forgets to clock in it is easy to fix on either end and we’ve never had a bad experience with their customer support.

Cons:

I have no cons at all! If we have ever had a problem, which is rare, their customer support team answers and helps us work through it.

Denis
Owner in UK
Management Consulting
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Brilliant Brightpay

5.0 8 years ago

Pros:

We used Iris before they charged the earth for nothing. Brightpay does everything for a reasonable fee & the customer service people are so knowledgeable about there products brightpay must the easiest to use accountancy product on the market 10 out of ten for Brightpay

Cons:

We have found no problems with Brightpay the software is easy to install the customer service people are fantastic. Sorry I cannot state anything bad about Brightpay

Caroline
Payroll Manager in UK
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Intuitive to use, great value, everything you need to run payroll

5.0 8 years ago

Pros:

This software covers all aspects of payroll including the new pension auto enrolment, expenses and benefits, sickness, maternity all subjects in one easy to use product. I am not a computer buff but this works for me and I can understand it very easily. The price is amazing we have several companies under one umbrella and usually this would cost a great deal more. I like the help from BrightPay which can be found on their website and I have emailed for assistance and this has been a clear quick response both times.

Cons:

I haven't found anything that I am not happy about as yet - I did call once over an Irish bank holiday and spoke to a chap I found difficult to understand because of his beautiful soft Irish accent ...

Jaime
Proprietor in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Am review

5.0 5 years ago

Comments: Reminders sent automatically

Pros:

The automation for reminders sent to clients

Cons:

Needs to link to software e.g. xero For invoices