17 years helping British businesses
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About Bright
Bright provides a suite of industry-leading software solutions for accountants, bookkeepers and SMEs across the UK and Ireland.
Another benefit is that it emails PDF payslips all at once. Integrates with HMRC for RTI, and also for coding notices which is great.
I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month.
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Filter reviews (344)
Best way to do your pay!
Pros:
BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.
Cons:
The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!
Best Practice Management Software
Comments: Whenever we needed help from the team, they were utmost courteous. If issue was not resolved at the point of first contact, they ensured that call back was made as soon as possible.
Pros:
Ease of use and ease of implementation. Great customer services especially from Customer Support Team. Our clients found it easier to use as well in terms of uploading/downloading documents and e-signing paperwork
Cons:
I would love to see in future time management chart implemented whereby staff diary can be created and seen by the senior team
Practice Managment Review
Pros:
The cost is reasonable Ease of on-boarding new clients AML check link to Veriphy
Cons:
No link to submit Confirmation Statements to Co Hse Lack of workflow Lack of link to other software
Alternatives Considered:
Great software!
Comments: Excellent. Brilliant service and it has made processes simpler and easier to use.
Pros:
Software is very useful for our company.
Cons:
There is nothing negative to report on Accountancy Manager, it is a great system to use. Every time there has been issues they have been resolved in an instant.
Alternatives Considered:
Best in market!
Comments: This software saves us the cost of an extra employee a month - you really can't argue that this!
Pros:
Too many amazing functions to mention but the integration with companies house is a godsend for us. The customer service team are exceptional and come back on all queries quickly.
Cons:
The only area I would improve is the job flow could be more detailed.
Brilliant CRM
Comments: It has completely transformed my practice I have already and will continue to recommend this software to my fellow business associates
Pros:
I love it all but the automated emails etc ensure I never for when returns are due.
Cons:
I really like everything about the software
BrightPay brightens up the payroll process!
Comments: Overall I'm really pleased with the software and they are always brining out new functionality.
Pros:
The user interface is great and very intuitive, the help/support section is very good in helping you get up to speed with the software.
Cons:
The way you have to download and install a new version each year - other providers keep all of your data in one place.
Alternatives Considered:
Practice management made simple
Pros:
The ease of using the product, especially the reporting functionality and how easy it it is to get meaningful reports off the system. The ability to have all relevant client information in one place for all of my team to see, access and use.
Cons:
I am yet to find something I don't like about this product but we are still finding our feet with it.
Alternatives Considered:
Very good software
Comments: Very impressive software and best customer service
Pros:
Reminders automated and emails are automated
Cons:
Tasks lists take time to update but has to be done so no cons actually
Very nice app for an employee
Comments: Overall I'm very pleased with the app - it is a good solution to the browser portal.
Pros:
Brings all the functionality of the browser portal into a mobile app. It's much easier to use the app for quick access than to get on a computer to see and use the portal.
Cons:
I have very few issues as an end-user employee. I do have some frustrations over how easily I can change my details, but I understand the importance of have this administrated by senior leadership.
Bright Response
2 years ago
Thank you for your feedback and star rating Andrew. It's great to hear that you are enjoying using our BrightPay Connect app on your mobile/tablet device.
Cheap and easy to use. Could do with more customisation options
Comments: It does the job and is straightforward to use.
Pros:
Inexpensive and talks directly to payroll software.
Cons:
Lacking on customisation and some of the more advanced features available in other software
Bright Response
2 years ago
Hi Mark, thank you for your review and recommendation. It would be great to hear your customisation suggestions if you could email us at [email protected] and we can add them to the development list.
Accountants review
Pros:
The ease if use. Automations invoicing section is great Very professional
Cons:
emails, when you copy and paste to the email box in AM, it does not do a great job at it. Creating tables is not as easy and clean as others.
Alternatives Considered:
Best thing we ever did
Comments: The time saved with automatic chasing means that we have more time available for our clients.
Pros:
Easy to use, excellent fro chasing for information automatically which saves us so much time.
Cons:
The implementation process, the import from digita database was not straightforward.
Must have for busy accountancy practice
Comments: Brilliant software for a buy accountant practice - keeps all tasks in order and makes managing deadlines easy. Getting proposals to potential clients is a dream once you have everything configured/customised to your ways or working - 5 minutes after talking to a prospect you can have a full proposal with T&C's in their inbox.
Pros:
Ease of use, support, regular software upgrades, never miss a deadline, client on-boarding, proposal management, customisation
Cons:
Nothing major - perhaps the only minor item is cut and paste functionality can be a bit erratic when using templates. But this is minor....
Excellent product for modern accounting
Comments: Amazing product and excited to see it develop even further.
Pros:
Cloud based, auto tasks. AML. Missing info checks. Client portal.
Cons:
Timsheets are not up to scratch. Too slow.
Core software for efficient, effective client service
Comments: AM is essential to the day to day management of my business
Pros:
The timeline allows easy management and monitoring of deadlines and progress
Cons:
I use taxfiler - it would be great if tax due/payments on account could integrate with the client record in AM
BrightPay provides a streamlined elegant support for payroll system for our affiliate offices
Comments:
We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed.
We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option.
Pros:
Easy to use and to understand interface provides feature rich control for our worker payroll accounts. Additions and deductions for multiple departments are an extremely useful feature as well. Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier.
Cons:
The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language that customer service interactions can be a bit difficult but not unbearable. Also, a new software download is required each new tax season.
In my point of view this is the best software when talking about payment methods
Pros:
It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales
Cons:
Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most
The best helper!
Comments: Using this software is helping me save time, it brings to my attention tasks that need sorting out daily, monthly and overall I do not see myself working without AM in the future.
Pros:
The fact that I have everything in one place and helps me organize my workload.
Cons:
Can not think of anything, or at least I have not encountered so far any fault.
Excellent piece of software!
Comments: Excellent software, saves me so much time with onboarding new clients and chasing paperwork, documents etc. I couldn’t be without it now
Pros:
The task list is my first “Go to” every single day! It’s great as a diary for knowing what needs to be done by specific dates and keeps my workflow running smoothly
Cons:
The extra charge for other members of staff. I think upto 3 staff users should be included in the one monthly fee originally quoted
Game Changer
Comments: Solved admin and time constraints of chasing clients. Allowing me to keep on top of deadlines and onboard so effortlessly has been amazing.
Pros:
The fact it makes my life so much easier and gives a really good impression to clients.
Cons:
I cannot find a con about using this software.
Super User friendly!
Pros:
This payroll software has made it so easy for myself and co-workers to report our time clocks. If someone forgets to clock in it is easy to fix on either end and we’ve never had a bad experience with their customer support.
Cons:
I have no cons at all! If we have ever had a problem, which is rare, their customer support team answers and helps us work through it.
Brilliant Brightpay
Pros:
We used Iris before they charged the earth for nothing. Brightpay does everything for a reasonable fee & the customer service people are so knowledgeable about there products brightpay must the easiest to use accountancy product on the market 10 out of ten for Brightpay
Cons:
We have found no problems with Brightpay the software is easy to install the customer service people are fantastic. Sorry I cannot state anything bad about Brightpay
Intuitive to use, great value, everything you need to run payroll
Pros:
This software covers all aspects of payroll including the new pension auto enrolment, expenses and benefits, sickness, maternity all subjects in one easy to use product. I am not a computer buff but this works for me and I can understand it very easily. The price is amazing we have several companies under one umbrella and usually this would cost a great deal more. I like the help from BrightPay which can be found on their website and I have emailed for assistance and this has been a clear quick response both times.
Cons:
I haven't found anything that I am not happy about as yet - I did call once over an Irish bank holiday and spoke to a chap I found difficult to understand because of his beautiful soft Irish accent ...
Am review
Comments: Reminders sent automatically
Pros:
The automation for reminders sent to clients
Cons:
Needs to link to software e.g. xero For invoices