Zoho Recruit Reviews
by Zoho4.4 / 5 696 reviews
Reviewed on 24/10/2019
Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process
Comments: Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.
Pros: Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.
Cons: Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
Reviewed on 07/03/2017
Good Option, but limited.
Comments: I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them. It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently. The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat. We needed to collect and manage resumes, automate, question and test the vetting quickly and integrate the postings into our career page. The biggest benefit is it is a good option for a company that does not have to vet resumes against a posting in a short time frame. If you just need a low cost solution, and you can compare the resumes to the posting manually, then this is a great option.
Pros: It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.
Cons: The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.
Reviewed on 25/10/2016
State of the App
Comments: I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software. One of the solutions I chose to review was Zoho and I recommended my firm use it. Unfortunately for them, they stuck with their less expensive ATS. (they were paying $10 / user - you get what you pay for has never been truer). Despite that firm not using Zoho, I did and I've been a big fan of zoho ever since. At the time, I was telling my colleagues they were the SAP for the SME's and became more or less a power user. Mostly I use their ATS, CRM and Project, but I've used almost every product they provide. I really like their products - they can all be customized to a high degree and the organization really backs up their products. I would recommend you give them a try if you are looking for value for money.
Pros: From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user. Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.
Cons: Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.
Reviewed on 14/11/2017
Start up business with no previous experience purchasing recruiting software/platform - Very happy!
Comments: Please read my review. It's faster ;)
Pros: With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget. Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.
Cons: I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!
Reviewed on 02/11/2016
Quality System That Does The Job
Comments: We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system to your recruitment needs. Of course there are some functionality limitations which could be made better however the customisation is much more extensive then other demos we have gone through. From a CRM perspective for our needs, it ticks all the boxes and from a Recruitment Agency perspective it does a good job of Parsing multiple CV's and has allowed us to setup numerous reports and forecast stages. Overall it does the trick for a startup and growing company who are ultimately looking at their cashflow within the first few years however there are areas we have been informed are on the roadmap which they need to make happen. Customer Support has been extremely good.
- Customisation Options in terms of Field/Layout Management
- CV Parsing
- App - Smart Device App is really nice
- Searching / Reporting Capabilities
- Standard functionality is better than others in the market
- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location
- Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal)
- Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective
- Some rigid functionality where you can't remove and edit certain fields.
- No Linkedin stripping functionality
Reviewed on 20/03/2019
“Helps us to free ourselves for better utility”
Comments: ZOHO ATS would become an ideal solution for small to medium scale HR projects considering many innovative features offered at a competitive price and the free trial period is an ideal opportunity for the prospective purchaser to make an informed decision.
Pros: The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.
Cons: We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.
Reviewed on 09/02/2017
Works great for our small business
Comments: We've used Zoho applications for over five years, so I have a lot of experience with them. Everything works very well for people with very little computer knowledge, and yet you can customize things quite a bit if you know what you are doing. As far as Recruit goes... I have used Recruit before and like it, but they didn't integrate with other services as the time. I had to use Indeed's services and we had quite a bit of issues (with 3 of our companies) with candidates receiving emails from us to schedule interviews. Now that Recruit is integrated with so many job boards, it is an awesome deal for the money, helps to weed through all the resumes, make notes, schedule things and keep a busy office organized. I WILL NEVER TAKE PAPER APPLICATIONS AGAIN. As far as support, I never call in, I just use email, so usually by the time emails are returned (a few hours) I have already figured out what I was contacting them about (they have forums, community help, plenty of places to find what you need). That said, they are always responsive and polite.
Easy to use but not so user friendly that you can't use it if you are advanced
good customer support
a lot of documentation
integrates with many other services
Cons: Sometimes down, but usually fixed quickly
Reviewed on 11/10/2018
Looking for applicants has never been easier!
Comments: 9.5/10 over all and definitely a go!
Pros: A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.
Cons: The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.
Reviewed on 15/09/2016
Excellent Recruitment Software
Comments: Ability to link candidates with clients for the entire recruitment life cycle. As a company we can effectively manage the candidate experience and respond faster. We have linked Zoho Recruit to our career page hence we do not have to receive resumes by email which makes us work smarter and reduces time.
Pros: The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.
Cons: I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.
Reviewed on 08/06/2017
Easy to use and integrate recruitment software
Comments: Increased visability across all avenues of candidate sourcing, ability to automate a large portion of the recruitment process... this increases daily with smart additons Zoho makes every day (almost). Additionally the main aspect that is great is the ability to run geographically distributed teams.
Pros: Cost of using the software is minimal, however still offers everything you would expect from a much more expensive program. Overall the system manages everything from adverts through to candidates and is continually evolving to become one of the easiest to use softwares I have used to date.
Cons: Can be cumbersome in some areas initially, like reporting, dashboards etc. however it is fully customizable so once you have that in hand it pretty much covers everything. It would be great to have a more direct integration into Linkedin, with Linkedin actually operating through Zoho, however believe this is something that they are working on at the moment.
Reviewed on 15/08/2019
Trial ZOHO Recruit
At the moment we are using the trial version ZOHO Recruit, but we will soon move from our old system to Zoho.
Here are our first experiences:
Very good support in Germany as well as international support outside of local office hours.
Zoho also organizes events in Germany where you can exchange professional experiences or you can ask questions directly to Zoho sales people. Since the data is stored online, the user can flexibly access and edit his data from any PC. This allows you to work out flexibly from the home office. You can upgrade ZOHO, which means you can add building blocks CRM etc.
Many functions in ZOHO recruit are very helpful for us or shorten our processing time. Time is Money! ZOHO als plays with open cards and has a clear open price structure. Monthly or annual payments are possible. When it comes to competition, it is often not clear what the products/service cost. So far we are very satisfied! SZ
What I dislike, ZOHO recruit could be more colored so that it looks more user friendly and modern.
on the contrary, we cannot say negative things so far, because we have not yet worked with all the functions. We will keep you informed!
Reviewed on 03/08/2018
"applying to hired" a well cloud based recruitment application
Comments: Overall the experience using Zoho recruit is awesome, I have managed all the admin operations in my organization. Also handled most of the query raised by the end user in my organization. i will strogly recoomnd you to try atleast its free version and they you are able to explorer more!
I like most of the things in the whole application platform, like:
1. Creating and customizing Dashboard feature which makes us concentrate for any job opening.
2. Managing job opening and publishing in the different platform like Naukri.com, monster jobs etc.
3. Managing candidates fields as we need.
4. Setting and creating rules for the specific status.
5. It makes Screening of resume easy.
6. Candidates can signup in the platform for applying for the job.
7. Integration within different external apps like office outlook and some of the google apps.
8. Zoho mail features. and many more to explorer.
Cons: One thing disappoints me in the platform an interviewer can not fill feedback in any form . there are only adding note facilities are availbale .
Reviewed on 08/12/2016
Shhh, can we keep it secret?
Comments: With many years experience on bespoke and proprietary recruitment software (ATS, VMS, media ad publishing etc), when I founded BluZinc, on a bootstrap, we did a supplier evaluation and shortlisted 3 well know excellent systems, and Zoho Recruit. We have the ability to so some of our own configuration, and although it takes a little time this is also good learning time while actually going through the recruitment process. We hoped the our ideas for innovation would be taken in to development by Zoho and were were right. The services is friendly and you feel like the support team are keen to help. There are a few things missing however the way we are running our executive search and interim placement business, it's meeting our needs. We have no plans to change in the near future.
Pros: Intuitive, configurable, sales funnel forecasts, emailing templates, extensive reporting, does what we need, extensive search criteria
Cons: CV radius location search, doens't save information except when connected online.
Reviewed on 20/09/2016
Excellent cost effective ATS product
Comments: I was looking for a ATS that I could customise without having to know too much code and follow specific workflows and automation patterns. Having found Zoho Recruit it met all my needs perfectly and within my limited budget as a small business.
Pros: Ease of use. Once you know your recruitment process you can quickly and easily set up the complete workflow and automation to hit every requirement you have. There is also good support features that will walk you through and solve your problems quickly and easily.
Cons: The Zoho Recruit App is functional but could still use a little work in terms of editing information but meets needs in most cases.
Reviewed on 22/07/2018
For the right needs, an incredible value
Comments: If you need a UI-centric place to store data, and you are on a budget, I can't imagine you'd find a better place. For us, this was the necessary stepping stone for between Excel and when we had enough revenue to license a proper CRM/ATS. Basically: I was very happy we did this for 18 months, but when it was time to leave it was a relief.
Pros: Zoho is very user friendly, very customizable, and extremely affordable. We were able to add and delete fields almost everywhere we wanted to, and I felt that the navigation and search functionality were very user friendly - required not much training.
Cons: The monthly (which I couldn't find anywhere else for a comparable product) price is allowed - near as I could tell - by the lack of support. It didn't make me too angry because you can't have a CRM at this price without sacrificing something, but you should know up front support basically doesn't exist. Also, there isn't much functionality around tracking activity - so be aware of that before you buy.
Reviewed on 21/02/2019
Awesome Recruiting ATS for small companies
Comments: Super affordable for small companies -- that was where I had to start my search-finding something that didn't cost thousands.
Pros: As a company with less than 50 employees we needed an applicant tracking system, but aren't able to purchase the big giant systems. Zoho Recruit has a ton of customizable features and does everything we need - stores resumes, resume search capabilities, stores candidate conversations, can link candidates to jobs we input, and has a lot of custom reporting
Cons: There are a lot of places where you have to "save" in order to keep your work. It doesn't just hold it automatically. I often lose what I entered if I forget to save. I don't forget when I'm just sitting in there working. It's when I get pulled away when I typically forget to save.
Reviewed on 02/08/2018
Great value for money. Highly Customizable. A+ for Ease of Use.
The design user interface is very minimalist and easy to use.
It allows us a high degree of customization and tracking for resumes, job postings, reports, candidate status and contacts.
I love that their tech support is actually very knowledgeable about their product and can walk you through any process. When they promise to get back to you about an unresolved issue at a certain time, they keep their word and I appreciate that
The cloud-based app is great because any member of our team can get on there at any time from any location.
Cons: Our work requires us to vet the candidates against the job posting. Currently, it doesn’t offer that option, so we have to do that manually on our end. The app is continuing to evolve though, so I hope we can see that added at some point in the future. All else considered, it’s still one of the best Applicant Tracking System out there.
Reviewed on 04/04/2017
Best Mobile App in Recruiting
Comments: I have worked for several large corporate companies and recruiting firms who use a variety of CRM tools. Zoho provides the best tool on the market for a recruiting firm who is looking for ease of use and extreme mobility. In this modern era a CRM tool needs to be mobile optimized, Zoho has an app that allows you to track your candidates' progress in the interviewing process and makes sure that you can adjust essential data on the go. I highly recommend this tool for anyone looking to increase their efficiency through the use of a mobile tool.
Pros: My business is extremely mobile and I need the ability to work whenever and wherever, Zoho allow this through both the main site and the app. The use of this tool has allowed me to track my candidates more efficiently and schedule interviews while I am away from the office.
Cons: Creating new clients should be more automated and allow for parsing like we have on the candidate side. Increased functionality within the mobile app would also be helpful, although the current level of simplicity is refreshing.
Reviewed on 27/10/2019
Comments: I have used other ATS's but was never the ADMIN. That in itself can be intimidating, but not with ZOHO . Under SETUP it is very easy to configure to your own liking.
Pros: For the independent recruiter there is really nothing out there that comes close . ZOHO Recruit is a full suite ATS that can stand on on its own against the big boys. It comes with radius search, scores the candidate against the job order. You can edit the job pipeline and so much more.
Cons: The career site is not very robust and should show both city & state for the listings.
Reviewed on 20/09/2018
INTEGRATES WELL; RECOMMENDED FOR HUMAN RESOURCES
Pros: It is amazing how a single software can lessen my tasks. ZOHO Recruit is amazing. Its layout is beautiful and simple, easy to maneuver around with. Learning its features and how to use it is pretty simple. Capable of spreading job posts in social media, job boards and other websites. Tracks and manages applications with ease and in an organized manner. Integrations with the G Suite is the biggest edge that hooked our team in. The integration made using ZOHO Recruit easier.
Cons: With its many possible integrations, it cannot integrate with Office365 Outlook which we use very often. Our team is looking forward to an update which supports the integration with Outlook.
Reviewed on 18/04/2017
awesome applicant recruitment and tracking software
Comments: Zoho Recruit is great value for money. I have enjoyed its ease of use and add on features for collaboration, and integration with websites and job boards. I own a recruitment company and Zoho Recruit has been great in how we manage and track our sales and close on our projects just for a good enough price compared to other software in the market.
Pros: Zoho chats, Zoho calling and video calling, Zoho share screen, job social, auto email responders, career website design, good customer support - always prompt.
Cons: web app takes forever to load when the internet is not very strong, perhaps the developers can work on ways to improve how this app works even when the internet is not so great.
Reviewed on 28/06/2017
My experience with post 30 days
Pros: I must say that during the short time use of this tool, the way this lets you organize recruitment process for a company is cool. No matter if have this for your own company or recruitment agency it is sure to create a clutter free and organized structure to your recruitment process flows.
I am a huge user of the Indeed job portal, love the way indeed lets you get what you want simply. the main reason I choose Zoho recruit was due to its Indeed integration. Although I quickly learned that the integration has a few limitations.
If you are looking to contact Candidates in Indeed via Zoho by sending a blast email or something similar well then you will realize it is not as simple as that. indeed.com does not provide candidates direct contact information(email or Phone) you will need to pay money for each contact which is okay they got to make money rite, but you can send up to 50 contacts in one go via the indeed.com website huge plus if you are recruitment agency filter the people you want to contact and send. Here is my hiccup with the ZOHO integration of indeed you can send a blast similar to the one I mentioned above instead you will have to open each indeed resumes that is visible in Zoho and send a contact huge productive drop for me. I hope ZOHO and Indeed create a smoother way to do this. I would love if Zoho could allow us to send a blast too similar to how it can be done on indeed.com this way I can load up my credit in Indeed and manage that via ZOHO.
Reviewed on 12/07/2018
Affordable ATS option with nice features
Daniel alejandro M.
Pros: I've been using Zoho softwares for a while now and they keep doing the job in a nice way. The Zoho recruit app is not the exception as it does a great work as also presents a nice user interface. It comes with a free option to try it out so it makes easier to make a choice when trying to find the right applicant tracking system. Easy to use, to understand and to work your way around it. Great features with a really nice integration with my website and if you have any questions, their customer service department does a great job. Works nice on my Android phone. Perfect searching capabilities (this one is nice) with standard functionality.
Cons: The fact that I cannot integrate this with my Office365 Outlook is something to work on. Probably a nice guide to get started from the beginning would be such a plus. Other than that, this app does the right job all the time.
Reviewed on 14/10/2016
Very customizable but unreliable.
Comments: In one phrase: "Fits perfectly the needs of a small or middle size recruitment company/departament, and with a good cost, but if you need a "foolprof"/"inerrable" software, this is not the right one for your company. Going deeper in details: "The recruitment firm I work for is client of Zoho for about 3 years, and I'am the manager of this project for this long. Zoho is a very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on. Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...
Pros: Very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on
Cons: Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...
Reviewed on 20/10/2016
Comments: Great product overall. Easy to use. Great features consistent with most brand name apps... for about half the price. I use Recruit as a sole practitioner. The startup time from from signup to data entry was about 10 minutes. Very simple and easy to configure, yet highly customizable. No long term commitment.
Pros: Easy to configure and access via cloud services. Very happy with the monthly investment although a close contender is bullhorn. However, there is more third party app integration with Zoho under the standard plan whereas Bullhorn requires a premium package.
Cons: If you are a larger agency requiring serious customization or integration, you may need to consider a more robust, stand alone application. Moreover, you will inevitably require some degree of support and therefore a larger, more singular application might be your best bet.