--- description: Discover the benefits and disadvantages of Tall Emu CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tall Emu CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Tall Emu CRM](/software/125630/tall-emu-crm) # Tall Emu CRM Canonical: https://www.capterra.co.uk/software/125630/tall-emu-crm Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/125630/tall-emu-crm?page=2) > All-in-one CRM, inventory, manufacturing and operations software for growing businesses. > > Verdict: Rated **4.2/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Tall Emu CRM? Tall Emu is ideal for manufacturers, wholesalers, distributors and product-based businesses that need CRM, inventory, purchasing, order management and operational visibility. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 41 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tall Emu - **Founded**: 2003 ## Commercial Context - **Starting Price**: A$95.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Tall Emu offers simple, transparent pricing designed for growing businesses that need more than a basic CRM, but without the cost and complexity of traditional ERP software. \#\#\# Flexible User Pricing Tall Emu is priced per user, making it easy to scale as your business grows. Businesses can start with the users they need today and add more as their team expands. Unlike many ERP systems that require significant upfront investment, long implementation projects or expensive modules, Tall Emu provides access to CRM, inventory management, purchasing, order management, manufacturing, customer service and automation capabilities within a single platform. \#\#\# 14-Day Free Trial Businesses can explore Tall Emu with a free 14-day trial and no credit card required. The trial provides access to the platform so prospective customers can evaluate how Tall Emu fits their business processes before making a commitment. A personalised demonstration is also available to help businesses understand how Tall Emu can address their specific requirements. \#\#\# Onboarding and Implementation To help customers get the most value from the platform, Tall Emu includes a structured onboarding process. Onboarding is tailored to each business and typically includes system configuration, training, workflow guidance, assistance with templates and best-practice recommendations. The standard onboarding package includes up to 10 hours of onboarding assistance delivered during the first 60 days. This helps businesses accelerate implementation, reduce disruption and ensure their team is set up for success from day one. \#\#\# Managed Support Plans Tall Emu offers optional Managed Support plans for businesses that want ongoing access to expert assistance and priority support. Managed Support includes: \* Priority support from the Tall Emu team \* Access to phone support \* Up to 4 hours of support and consulting assistance per month \* Help with questions, configuration guidance and workflow optimisation \* Ongoing access to local product experts Managed Support is ideal for businesses that want a predictable support budget and ongoing assistance as their business evolves. \#\#\# Pay-As-You-Go Support For customers who do not require a Managed Support plan, support can also be accessed on a pay-as-you-go basis. This allows businesses to request assistance only when required, making it a flexible option for experienced users or businesses with minimal support requirements. \#\#\# Exceptional Value Compared to ERP Systems Many businesses choose Tall Emu because it delivers a broad range of business management functionality at a fraction of the cost of traditional ERP solutions. Rather than purchasing separate systems for CRM, inventory management, quoting, customer service, manufacturing, workflow automation and order management, businesses can manage these functions within a single platform. This reduces software costs, minimises integration challenges and helps eliminate the inefficiencies that occur when information is spread across multiple disconnected systems. \#\#\# No Hidden Modules or Complex Licensing Tall Emu is designed to provide a comprehensive feature set without forcing businesses to purchase numerous add-ons or separate modules. Customers gain access to powerful functionality including: \* CRM and sales pipeline management \* Contact and customer management \* Inventory management \* Purchasing and supplier management \* Order management \* Manufacturing and work orders \* Workflow automation \* Customer portals \* Freight management \* Ecommerce integrations \* Reporting and dashboards \#\#\# Built for Growing Businesses Tall Emu is particularly popular with manufacturers, wholesalers, distributors and product-based businesses that have outgrown spreadsheets or are finding that accounting software alone no longer provides enough visibility into their operations. By combining multiple business functions into a single system and offering flexible pricing, onboarding and support options, Tall Emu provides an affordable path to improving efficiency, reducing manual work and supporting long-term business growth. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Malaysia, New Zealand, Thailand, United States ## Features - Activity Dashboard - Billing & Invoicing - Bills of Material - Campaign Analytics - Campaign Management - Catalog Management - Communication Management - Contact Database - Contact Management - Customer Database - Customer Management - Customer Portal - Customisable Invoices - Data Import/Export - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Estimating - Financial Management - Integrated Business Operations - Interaction Tracking - Inventory Control - Inventory Tracking - Invoice Processing - Landing Pages/Web Forms - Lead Generation - Maintenance Scheduling - Marketing Automation - Mobile Access - Mobile Payments - Order Management - Order Tracking - Payment Options - Payment Processing - Pipeline Management - Preventive Maintenance - Production Scheduling - Production Tracking - Project Management - Proposal Generation - Quotes/Estimates - Real-Time Data - Sales Activity Management - Search/Filter - Shared Contacts - Shipping Management - Tax Calculation - Work Order Management - Workflow Management ... and 60 more features ## Integrations (16 total) - Campaign Monitor by Marigold - Customer Portal - Ezidebit Direct Debit - Google Maps - Kudosity - MYOB Business - MachShip - Mailchimp - Meta for Business - Microsoft Outlook - Shopify - Stripe - Telephone Management Software - WooCommerce - Xero ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Manufacturing Software](https://www.capterra.co.uk/directory/30918/manufacturing/software) - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) - [Freight Software](https://www.capterra.co.uk/directory/30670/freight/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4464 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 3. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1310 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (732 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18785 reviews) ## Reviews ### "A big box ERP CRM functionality but for small to medium business" — 5.0/5 > **Andrew** | *18 September 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: It has a solid integration with MYOB to keep the accountant and tax man happy. Once they are out of the way you have a functionality suite that emulates big players like SAP. My manufacturing operation runs very nicely thanks. > > **Cons**: It was good out of the box but took a fair bit of my knowledge to get it running. I would highly recommend the onboarding offer. Support in the MYOB era was pretty poor but now on point since the ownership change. > > I’m impressed with Tall Emu. Coming from a SAP environment, I can accomplish nearly everything I did before—and in many cases it’s far simpler. Onboarding took a bit of know-how, but once set up it’s been solid. Bringing the company back was the right call: support used to mirror the poor MYOB experience, but now it’s fast, helpful, and on point when unusual issues arise ----- ### "Tall Emu: Not so good" — 3.0/5 > **William** | *12 August 2024* | Telecommunications | Recommendation rating: 2.0/10 > > **Pros**: Initially the reporting and proactive assistance we received was fantastic. The product is great value for money and has a wide range of tools. > > **Cons**: Since being taken over by MYOB, getting changes made is very difficult and time consuming. Instead of assisting us, the changes that are being forced on us make operating our business more difficult. It has taken us over 6 months to get a change made that is an error they created in their system, that we identified, and we are still waiting for a solution\! > > Prior to MYOB purchase, excellent. Since MYOB purchase very poor. ----- ### "a CRM solution that was ultimately a good fit for our business (Dental Practice)" — 5.0/5 > **Suong** | *20 June 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: As a system, Tall Emu CRM was very easy to set up and the integration with MYOB was quick and minimal effort. We've had issues with other software before where the integration with MYOB was a nightmare and caused a mess with our data. For Tall Emu we only had to log in and confirm the connection. Previously I would say that the quality of their support times was one of their weakest points but this has since changed since \[sensitive content hidden\] acquiring the business back. Having a local support we can ring up and pop into a meeting with is now a heavy advantage of CRM and we benefit from it greatly on the manage support package. Recently, we paid for some development work to build features on the system for my business. The goal was to automate processes and help my staff do less on excel. I am looking forward to the feature and am excited for further custom work depending on the outcome. > > **Cons**: There were a number of pain points with Tall Emu. Our first impression was the system was great. The Sales people sold us on a solution for our business and we were excited to get started. When he had purchased the software, there was no onboarding package and so we had to self onboard. This lead to a lot of mistakes on our end which caused for a number of discrepancies between our accounting and CRM. We had asked for some form of onboarding back then but were denied of further support there and went on with months not using the system. The support team did make an effort and after a good amount of back and forth, we had our issues resolved and our accounts were fixed. Regardless, the reaching out for help and not receiving any at the beginning was very frustrating. Overall set up of the system took us quite some time as we figured it out ourselves. We did eventually get some help once \[sensitive content hidden\] had reacquired the business and were able to exponentially utilise the system more from there. To my knowledge, they do offer an onboarding package now which sounds to be exactly what we wanted at time of purchase. This is unfortunately much too late for us but we would recommend anyone getting Tall Emu to get the proper help lest you end up like us with a few wasted months and money down the drain. > > Overall, our first experience with CRM was not very good to say the least. There were many complaints from myself and my staff. Nowadays everyone is using the CRM and we rarely encounter any issues. Should we have issues, I appreciate being able to ring up and speak to a member of the team. The team has been friendly and always willing to listen and understand our problems. I appreciate that they try to provide me with a solution rather than sell me a product. I have always advocated for supporting local australian businesses and was initially questioning my choice. Now as a business owner, I am very glad we chose to be with CRM and stayed. ----- ### "Tall Emu CRM Review" — 5.0/5 > **Grant** | *2 December 2024* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: If you are in the market for a CRM platform that is reliable and well priced then talk the the crew at Tall Emu CRM. > > **Cons**: Take the training if offered\! Not really a con though..... > > We happened to be in Sydney recently and had a chance to meet the team face to face. It was great to be able to meet these guys and have a brainstorming session and take some extra training. ----- ### "Tall CRM is Amazing" — 5.0/5 > **Marcus** | *8 November 2024* | Railroad Manufacture | Recommendation rating: 9.0/10 > > **Pros**: how easy it is to set up and use, it has wide range of options and suits my need perfectly > > **Cons**: there isn't much I don't like about tall emu CRM, but the things I don't like are more luxury things to make doing my job easier, but staff are wonderful and looking at fixing it. > > Tall Emu CRM is an amazing system with amazing staff who have helped us every step of the way and have done so much to make this transition a really smooth process. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/125630/tall-emu-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/125630/tall-emu-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data