Solid product, slow for patches and updates

Reviewed on 18/07/2018
Verified Reviewer
Unified Collaboration Engineer
Retail
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Dependable product that was easy to customize and fit within the budget required.

Pros: Counterpoint is a solid reliable product, easy to use for the end users. Dependable where it counted.

Cons: Getting patches to fix issues, or compliance patches often took many more months than perdicted. This resulted in missed deadlines and a decreased experience for customers.