--- description: Discover the benefits and disadvantages of Web Shop Manager. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Web Shop Manager Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [Web Shop Manager](/software/123775/web-shop-manager) # Web Shop Manager Canonical: https://www.capterra.co.uk/software/123775/web-shop-manager Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/123775/web-shop-manager?page=2) > Award Winning e-Commerce Platform: Website Design \& Product Data Development > > Verdict: Rated **4.7/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Web Shop Manager? eCommerce sites with large or complex product catalogs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 12 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Web Design Solutions - **Location**: San Diego, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Start: Starting at $299 PER MONTH Grow: Starting at $599 PER MONTH Scale: Please contact Web Design Solutions for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - CRM - Catalog Management - Data Security - Inventory Management - Mobile Access - Order Management - Promotions Management - Returns Management - Reviews Management - SEO Management - Search/Filter - Shopping Cart - Third-Party Integrations - Website Management ## Integrations (4 total) - ShipStation - ShipWorks - SkuVault Core - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) - [Enterprise Search Software](https://www.capterra.co.uk/directory/31096/enterprise-search/software) ## Alternatives 1. [AddSearch](https://www.capterra.co.uk/software/172500/addsearch) — 4.7/5 (25 reviews) 2. [Luigi's Box](https://www.capterra.co.uk/software/186030/luigi-s-box) — 4.9/5 (110 reviews) 3. [Guru](https://www.capterra.co.uk/software/145390/guru) — 4.8/5 (639 reviews) 4. [M-Files](https://www.capterra.co.uk/software/122215/m-files) — 4.4/5 (274 reviews) 5. [Algolia](https://www.capterra.co.uk/software/148915/algolia-search) — 4.7/5 (74 reviews) ## Reviews ### "Web Shop Manager is A+" — 5.0/5 > **Nicky** | *6 November 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Front end speed is excellent. WSM provides all the tools that are necessary to configure the right store front with enough options to make your product presentation and your store front unique. Easy to use back-end for configuring inventory and working with customer sales orders. > > **Cons**: Sales reporting relative to inventory and brands is a challenge, but the WSM Team is working on this to make it a standard report for quick viewing. Our facility could use a little more options for Freight Pricing. > > Web Shop Manager has been a team player with our company from Day 1, from the smallest details to the 30,000-foot view their input and expertise has been without measure. Our online sales have grown significantly, not only with the WSM Platform but also with their professional suggestions and advice. ----- ### "Great to deal with start to finish\!\!" — 5.0/5 > **Michael** | *2 August 2019* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: The back end of the site is easy to use and user friendly. The staff was very detailed \& organized along the whole process from start to finish. The staff was very knowledgeable and helped us learn the product along the build out. > > **Cons**: Quite the learning curve to understand the CSV file loading. > > Overall I am thankful I went with Webshop Manager I just wish I would have made the switch years ago as it would have saved me money and frustration. ----- ### ""Watch out" - This Platform could put you out of business\!" — 3.0/5 > **Phil** | *12 August 2020* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: It was easy to use and our site was up and running in about 6 weeks. > > **Cons**: Support Issues some took months to get resolved and some never resolved. > > To get our company launched and live in a short period of time it was great. For the first year things were great but after your there for one year here comes the pain. They tripled our monthly fee and the service went down the toilet. For a new business that is not even profitable for the first 4 to 5 years this is devastating. They literally almost put us out of business and when their in charge of your server and site they have your hands tied. Pay or they will shut you down. Thank god we saw this coming so hired several developers and built a Magento 2 site on the side. We are now far away from WSM and own our own server. No one can ever threaten to shut our website down and put us out of business. My advise is if you can afford to pay triple the price you are quoted after one year and don't need tech support then this company is for you. If your a new E-commerce business "Stay far away from WSM unless you have very very deep pockets and don't need good support" ----- ### "Great customer service and system\!" — 5.0/5 > **ESTER** | *8 October 2018* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: We are working with WSM for 3+ years and they built multiple websites together for the different brands we have. WSM's customer service is exceptional, all operators are always friendly and helpful. It is easy to reach everybody or if they are unavailable, they always give us a callback right away. The ticket system is easy to use and makes follow up and communication very quick and efficient. Majority of the time the tickets are solved quickly or at least we always receive an update on the project. Their developers' knowledge and willingness to go above and beyond to help us with solutions is exceptional. They were willing to put the extra time and effort to make all our request happen. The recently redesigned back-end is user-friendly and very easy to use. > > **Cons**: The only area for improvement that I could point out is the lack of focus on Facebook and Google Analytics integration, which they have improved in the past few months. > > We are very satisfied with the WSM team and the service they are providing for us for years. We see how they are continuously improving their team and customer service, as well as their system to keep up with the new technical challenges in e-commerce. ----- ### "My review Web Shop Manager" — 4.0/5 > **Amadou** | *1 June 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I had a little trouble understanding E-commerce but thanks to this nice software I understood everything in just a few days and I started to exploit it, I thank the developers > > **Cons**: If I had ever discovered a few that I don't like I would say it > > I highly recommend this e-commerce tool ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/123775/web-shop-manager?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/123775/web-shop-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data