--- description: Discover the benefits and disadvantages of SiteMinder. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SiteMinder Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [SiteMinder](/software/123133/siteminder) # SiteMinder Canonical: https://www.capterra.co.uk/software/123133/siteminder Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/123133/siteminder?page=2) > World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential. > > Verdict: Rated **4.2/5** by 257 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SiteMinder? Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 257 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$85.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Australia, Canada, Colombia, Costa Rica, Estonia, Fiji, Finland, France, Germany, Ghana, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines and 11 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - CRM - Channel Management - Communications Management - Customer Support - Dynamic Pricing - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Online Booking - Payment Processing - Promotions Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Third-Party Integrations ## Integrations (13 total) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Hotel Channel Management Software](https://www.capterra.co.uk/directory/31615/hotel-channel-management/software) - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) - [Motel Software](https://www.capterra.co.uk/directory/32584/motel/software) ## Alternatives 1. [Cloudbeds](https://www.capterra.co.uk/software/158839/cloudbeds) — 4.3/5 (341 reviews) 2. [Stayflexi](https://www.capterra.co.uk/software/193259/flex-pms) — 4.7/5 (155 reviews) 3. [eZee Absolute](https://www.capterra.co.uk/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Sirvoy](https://www.capterra.co.uk/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 5. [easybooking](https://www.capterra.co.uk/software/177658/julia) — 4.2/5 (38 reviews) ## Reviews ### "Reliable and Efficient Channel Manager with Great Support" — 5.0/5 > **Heshem** | *21 May 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: SiteMinder has consistently provided a reliable and user-friendly interface that simplifies channel management across multiple OTAs. What I appreciate most is the seamless integration process, real-time rate and availability updates, and the strong customer support. It significantly reduces manual work and ensures consistency across platforms, which is crucial for maintaining high occupancy and rate integrity. > > **Cons**: I haven't experienced any issues with the support — it has been responsive and helpful whenever needed. > > My overall experience with SiteMinder has been very positive. The platform is reliable, easy to use, and has streamlined our channel management. It saves time, reduces manual errors, and the support team has been consistently helpful. ----- ### "excellent service." — 5.0/5 > **Paresha** | *23 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Quick reply with my queries. very knowledgeable customer service. very easy to use. user friendly. And support ant time. > > **Cons**: Mapping issue and rate code difficult to understand some time. also you can not discount entry level room if you need to discount. > > my experience was relay good. \[sensitive content hidden\] was amazing with knowledge and with my queries she did short out one by one. \[sensitive content hidden\] very calm and softly spoken and also make you understand how SiteMinder works. ----- ### "Prompt action by Ravi" — 5.0/5 > **Pinar** | *16 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources. > > **Cons**: Currently, we haven't encountered any significant issues with SiteMinder. The platform has been functioning well for our needs. > > Our experience with SiteMinder has been very positive. The team acted swiftly to address our concerns, ensuring a smooth and efficient process. We appreciate their prompt action and support. ----- ### "Through the Eyes of an African Hospitality Leader: My SiteMinder Experience (900+ Rooms)" — 5.0/5 > **Tawanda** | *17 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: SiteMinder provides a remarkably user-friendly and straightforward solution for comprehensive channel management. From initial setup and rate synchronization to inventory control, the platform simplifies every step. Furthermore, its integrated analytics offer valuable guidance for performance optimization. My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by SiteMinder's capabilities. > > **Cons**: The subscription costs can be quite substantial, potentially posing a financial hurdle for smaller independent properties or guesthouses operating on tighter margins. Exploring a usage-based pricing model, similar to how Demandplus calculates commissions, could make the platform more accessible and cost-effective for businesses with lower booking volumes. Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an overview of all properties managed under a single account. For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making. Implementing a comprehensive, consolidated revenue report would be a valuable enhancement for multi-property users. > > Overall, I've found SiteMinder to be a real game-changer in managing Rainbow Tourism Group hotels' online distribution. It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance. The fact that I can efficiently manage over 900 rooms across my 7 hotels through one platform is a testament to its power. However, I do have a couple of key points to consider. The subscription costs can be quite hefty, and I can see how this could be a significant hurdle for smaller properties. Also, a bit of a frustration with the new upgrade is the lack of a consolidated revenue report. Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance. A unified report would be a huge improvement. On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always helpful. And their accounts department has been understanding and flexible when we've had occasional payment delays, which is really appreciated. So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our channel management and offers great support. However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback. Get those two things sorted, and it would be pretty much perfect\! ----- ### "Powerful Channel Manager That Streamlines Daily Operations" — 5.0/5 > **Panadda** | *11 June 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I especially appreciate the seamless integration with our PMS and OTA partners. The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily. > > **Cons**: the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations. Additionally, the onboarding process was a bit overwhelming at first for junior staff. > > SiteMinder has significantly improved our e-commerce workflow and reduced the risk of overbookings or pricing errors. The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s room for improvement in reporting and training support, SiteMinder remains one of the most reliable tools we use. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/123133/siteminder?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/123133/siteminder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data