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About SAP Ariba

A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.

Learn more about SAP Ariba

Pros:

Still, it integrates nicely with the ERP and keeps all the transactions in sync.

Cons:

At first it can be hard to navigate the system and get everything set up.

SAP Ariba ratings

Average score

Ease of Use
3.5
Customer Service
3.8
Features
3.7
Value for Money
3.5

Likelihood to recommend

6.2/ 10

SAP Ariba has an overall rating of 3.7 out of 5 stars based on 78 user reviews on Capterra.

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Filter reviews (78)

Mohamed
Mohamed
Accounting in Morocco
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User Review - SAP Ariba

4.0 3 years ago

Comments: - My impression is that SAP Ariba Represent the best solution of Suppliers Management, The software cover all the Suppliers needed Data ( Registration, Qualification, Performance, Pre-Risk Assessment).

Pros:

- Evaluate risks in the Supplier´s value chain in the following areas: a. Quality Management, b. Sustainability and integrity, c. Health / Safety / Environmental, d. Quality and Continuous Improvement, e. Operation Excellence and Supply Chain, f. Data Security - Supports the process for conducting a financial health review of the supplier. - Be efficient through the sharing of supplier qualification status and risk mitigation actions across the company

Cons:

- Prompt Assistance is needed form the support Team is needed especially on assisting the supplier who has troubles with registration in SAP Ariba.

Verified Reviewer
Verified LinkedIn User
Online Media, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

SAP Ariba- the best Procurement automation tool you can have

5.0 7 months ago

Comments: Overall, its a great tool to solve all our 3rd party vendor communications. Though it may have a few downsides but still better in the industry.

Pros:

a. Effective lifecycle design for all procurements needs b. The comprehensive capability of encompassing every activity involved in procurement from pre-PO to vendor selection c. Excellent integration with inhouse tools for quick payment processing d. Safe and secure authorization/single sign-in methodology

Cons:

Very slow operations and the UI/UX is difficult to understand, need to put a lot of time to learn, feels outdated. There a bit issues in adding many 3rd party contractors. The capacity needs to be increased.

DONNA
account administration lead in US
Construction, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sap Ariba review

5.0 2 months ago

Comments: very happy with invoice and payment tracking

Pros:

easy to track invoices and get paid quickly

Cons:

a little difficult to update company information when needed

Elizabeth
Elizabeth
Lead dispatcher-administrative in US
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Do not recommend

2.0 2 months ago

Comments: Honestly i would give it like a 2 on a 1 to 10 scale... i really do not recommend

Pros:

There wasnt really a whole lot of good things to say about sap, but it did have one function that was nice it gave you the option to edit your timesheets

Cons:

It was crashing all the time, kicking us out an not letting us back in. Always said our login creds were wrong etc.

Rahul
Assistant manager in India
Mining & Metals, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

best finance e-invoicing tool for fast process

5.0 3 months ago

Comments: SAP Ariba is one of the best tools in the SAP ecosystem. We can raise invoices in just a few minutes; we dont have to make long manual calculations, collect the physical invoices, or have to go to different departments for signings, approvals and stamps; we just have to raise invoice, it will be directly transfered ot to the concerned person, the person will approve the invoice, then will go to the next department as per the company defined flow and at last to the finance team which will approve and relase the payment, it reduced aoverall manual efforts of invoicg, you don't have to create physical files for keeping invoices, maintaining big records, all done easily in one go

Pros:

one of the best tools of already using any tool from SAP in your organization; it's mainly used for e-invoicing, payment approval, and processing. You dont have to raise physical invoices; just raise the invoice in ariba, it will go to the assigned person. After approval, go to the finance team, and then the payments will be released.

Cons:

Nothing to dislike; the finest tool for e-invoicing

Blake
Trade Specialist in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Ariba works

4.0 2 months ago

Comments: Access to clients in SAP Ariba is great, having everything in one platform is a huge win as well.

Pros:

Everything is in one place and not spread across multiple platforms.

Cons:

The functionality is not where it should be. As a new user it is hard to navigate and understand what to do.

Ardila
Accountant in US
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Ideal Business Expenses Management Software

4.0 7 months ago

Pros:

With SAP Ariba, handling and managing business experiences is easy What makes it even better is the ease of integration with other SAP products.

Cons:

Well, SAP Ariba has been working well. No complaints.

Carmen
Biorepository Manager in US
Research, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

SAP Ariba Review

3.0 3 months ago

Comments: It was okay. I think there is need for more clearer platform

Pros:

I like that you can see who needs to approve/check or modify an order before finalizing the Purchase Order.

Cons:

I didn't like that some functions or buttons are hard to find

Verified Reviewer
Verified LinkedIn User
Furniture, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A Practical Tool for RFPs, Though Not the Most Modern Option

4.0 2 months ago

Comments: My experience with SAP Ariba was positive. While it’s not the most modern or versatile tool, it gets the job done effectively for procurement and RFP management. It's user-friendly enough for most professionals to navigate without major issues.

Pros:

SAP Ariba helped me participate effectively in RFP processes. Its functionalities are practical and straightforward, making it accessible with some common sense.

Cons:

The interface feels a bit outdated compared to more modern platforms. Additionally, there are more versatile alternatives available in the market.

Linda
Bookkeeper in Canada
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pretty good software

4.0 2 months ago New

Pros:

Requests for help were quick to respond to

Cons:

Steps on entering invoices and attachments were a bit confusing

Marcuta
Master data in Romania
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Ariba

5.0 last year

Comments: Excellent

Pros:

Provides cloud-based procurement and learners would need a basic understanding of procurement processes and supply chain management

Cons:

nothing, overall i like everything about SAP ARIBA

Lucy
Art conservator in Mauritius
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Ariba is a nightmare for small business suppliers

3.0 2 years ago

Comments: Terrible! I’ve spent many hours on tutorials and setting up my profile for one customer. I would have rather done work for another customer and spent my time more wisely.

Pros:

There is no pro for a small business supplier. It is just a time waster.

Cons:

For a small business owner, run a mile from a customer that requests you to use Ariba. You will spend many, many hours of your time trying to figure this system out, only to land up not being paid with the excise that the PO numbers are somewhere in the system!

Ashokkumar
Assistant purchase manager in India
Consumer Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

a rewarding ariba

5.0 3 years ago

Pros:

The quality and ease of user interface. best customer service and standard in the market

Cons:

basically its costly and a not suitable for small companies

Shivam
Engineer II in US
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Ariba - A good solution for POs & Invoicing Needs

5.0 3 years ago

Comments: Overall experience has been good with Ariba. Its a good tool to manage procurement and purchasing/invoicing needs from suppliers and vendors.

Pros:

The best about this software is that it is very easy to create requisitions with this and once it goes through the approval process get converted to Purchase Order to be sent to the supplier/vendor. It also has many features where if you are out of office you can delegate your approval to someone at the same level as you or your senior. This adds a layer to security. You can initiate POs on behalf of someone and it sends an emails about the approval flow to them for visibility purposes. You can also add an extra approver as needed. It also has a procurement app which makes approving POs so easy.

Cons:

Ariba requires detailed training before use. Initial setup and training is extremely important to launch this software for everyone to use. Searching through old POs is not easy but once you learn this art it can be extremely beneficial for reports and calculations for management.

Balamurugan
Process Lead in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Supplier Lifecycle Performance

5.0 2 years ago

Pros:

Supplier can able to upload their documents for vendor registration in Ariba SLP portal

Cons:

Catalogue purchase.CIG Cloud Integration Gateway.

Christine
Director in Singapore
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Ariba is a poor system

1.0 2 years ago

Comments: One of the most terrible, frustrating experiences and I normally give up any day I have to use it after about an hour on trying to refresh one page.

Pros:

Nothing. Its slow, pages don't refresh properly. Can't upload invoices or see a clients Goods received notification.

Cons:

Nothing its too slow and pages don't refresh

Verified Reviewer
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

We use this as a supplier. And it's not very friendly

3.0 7 years ago

Comments: Little benefits. We use it since our customers use it and we're forced to.

Pros:

You can monitor and capture some request from the customers, receive notifications, process everything online.

Cons:

Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Ariba

5.0 4 years ago

Pros:

Ariba is a necessary tool in my job. It was really easy to learn and has a lot of features.

Cons:

Not many issues with Ariba. Sometimes their are glitches but that could be on my company's end and not a true Ariba issue.

Kortne
Sr. AP in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

KS Review

5.0 3 years ago

Pros:

The software was visually appealing and easy to use

Cons:

I have absolutely zero complaints about this software.

Callon
Accounts Payable Resolution in US
Accounting, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

SAP Ariba Review

5.0 4 years ago

Comments: Overall, this software is great for an accounting software for both vendor and customer.

Pros:

This software is user-friendly for not just payables representatives, but also customers. The customers can use it to send their invoices.

Cons:

Sometimes there are issues with the invoices when they get submitted by the customers, which cause delay in getting them paid.

Jonathan
Jonathan
Manager in Canada
Verified LinkedIn User
Architecture & Planning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

We are unable to do anything.

1.0 2 years ago

Comments: So it was required by the federal government. We tried it, and we did not apply to any contract. It wasnt possible, nothing, but absolutelyn nothing woks. All we can get is a screnn saying our account fills the criteria.

Pros:

Absolutely nothing. It did not work, not one bit.

Cons:

That it was impossible to do anything. We regularly apply on government contracts. For some, the informations are accessible only through Ariba. We cannot apply on those contracts Ariba is stopping us.

Hannah
Administrative Assisstant in US
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Expensive Crap

1.0 3 years ago

Comments: Really hate this service, especially since it was pushed on to us, and now we are forced to pay money in order to get our money.

Pros:

It is nicely set up, easy to use and understand, but the cons greatly outweigh the pros.

Cons:

Very expensive, and there's no way around payments. The price is not specified until you purchase, major red flag there. The price is based on how much you use Ariba, which means they will take a lot of your money if you use it a lot. We have a big customer who conveniently switched to Ariba and will not take any invoices from us without going through Ariba. So now WE HAVE to pay for this service and it's absolutely annoying.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Very easy to understand for a newbie

5.0 7 years ago

Pros:

I recently started learning how to use this product for work. It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

Y
US
Used the Software for: Not provided
Reviewer Source

The software is ok, however the process to bid on contracts, at times, comes with a fee.

2.0 10 years ago

Comments: Why should a supplier pay to respond to a buyer's solicitation? Makes no sense.

Tammy
IT Analyst in US
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

SAP Ariba very user friendly

5.0 2 months ago

Comments: Overall, it has been great to streamline procurement processes and improve supplier management, making it a valuable tool for our enterprise.

Pros:

The user face is more intuitive and easier to navigate than the predecessor R/3. This made for a quick adoption and seamless transition for employees.

Cons:

For a company our size, integrating SAP Ariba with our existing ERP systems required significant IT resources.