--- description: Discover the benefits and disadvantages of TeamDynamix. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamDynamix Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [TeamDynamix](/software/121317/teamdynamix) # TeamDynamix Canonical: https://www.capterra.co.uk/software/121317/teamdynamix Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/121317/teamdynamix?page=2) > TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation. > > Verdict: Rated **4.4/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamDynamix? Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 150 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamDynamix - **Location**: Columbus, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing Details**: Contact TeamDynamix for pricing details - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Automated Routing - Budget Management - Business Process Automation - Change Management - Collaboration Tools - Configuration Management - Contract/License Management - Cost-to-Completion Tracking - Customer Support - Data Management - Drag & Drop - File Sharing - Gantt/Timeline View - IT Asset Management - Incident Management - Inventory Management - Issue Management - Kanban Board - Knowledge Base Management - Knowledge Management - Macros/Templated Responses - Multi-Channel Communication - No-Code - Portfolio Management - Problem Management - Process Modeling & Designing - Project Planning/Scheduling - Project Tracking - Release Management - Reporting/Analytics - Reporting/Project Tracking - Resource Management - Role-Based Permissions - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Task Management - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Workflow Configuration - Workflow Management ... and 7 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software) - [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software) - [Project Tracking Software](https://www.capterra.co.uk/directory/31375/project-tracking/software) - [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software) ## Alternatives 1. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15335 reviews) 2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13555 reviews) 3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5738 reviews) 4. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9239 reviews) 5. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23506 reviews) ## Reviews ### "PMIS that PMI would value" — 4.0/5 > **Verified Reviewer** | *8 May 2024* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: Overall, I believe PMI would approve of this PMIS and think for the cost, it is a great platform that does a lot of things we needed that our last product did not. Resource Management, ticketing, etc. > > **Cons**: It's a bit cumbersome at first. The constant popup windows make screensharing a nightmare and the dropdowns don't show on the screenshare. This makes collaboration a bit difficult. > > The implementation has been a bit difficult as I believe TDX did not have enough employees trained in the areas we were hoping for. We got through it, and they have proven their willingness to help and answer questions in a timely manner. ----- ### "TDX Thoughts from a New TDX Admin" — 3.0/5 > **Paula** | *9 May 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Honestly, not a whole lot but this was the system in place when I started in my role so I don't really have a choice but to use it. > > **Cons**: There are a lot of things I don't like. It seems like it does not have key functionality that technicians need to manage their tickets and workloads, like calendaring (ability to schedule a meeting or time on a ticket) and it shows on your TDX Calendar, nor does it sync with your Outlook calendar. All tickets come into the "Service Desk" and you need to use an automation rule to get it to the right IT team, instead of having something like a "service board" to automatically direct tickets submitted with that request form to. The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't make sense. For example, I can see "locations" in the admin tool, but can't edit them there; I actually have to go to the Asset Management (or CI/Asset) module and go to locations in TDNext in order to edit "locations". ----- ### "TeamDynamix For The Win" — 5.0/5 > **Jeremy** | *8 May 2024* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The ease of setup and end user interface. The training and support are excellent. > > **Cons**: The inability to assign tickets directly to individual positions out of the box. ----- ### "TeamDynamix helps with all aspects of IT work" — 5.0/5 > **Stephanie** | *9 May 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, scope of tools, range of options, ease of customization. > > **Cons**: Can be complicated to start. Need to have a good base for your processes before you start implementing. ----- ### "TD - Easy and Simple to Use" — 4.0/5 > **Maverick** | *9 May 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's simple and easy to use, and I was able to get good at using it and become efficient in my operations mostly just by experimenting with it > > **Cons**: I wish a few features were more fleshed out. It seems you can search for assets by past owner or status, but not past name. You also cannot enter inactive users to search by past owner. Being able to do both of these things would greatly help in managing out assets on TD. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/121317/teamdynamix?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/121317/teamdynamix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data