Teamwork.com Reviews

Avis teamwork

Comments: It's software that I highly recommend to all business leaders for project management and team collaboration. Only that there are sometimes some technical problems but that doesn't bother me at all.

Pros:

It's a good software that I highly recommend to all professionals and business leaders for project management. It's just the calendar which is a little small on a mobile phone but on a computer it's perfect.

Cons:

I sometimes notice some technical difficulties but it doesn't bother me too much.

Teamwork review by Jen

Comments: Teamwork is an "in" if you don't have a lot of training or experience with project management. It's so easy to use that you won't be held back.

Pros:

The product is very easy to customize during set up and very easy to use. Everything I needed was visible and well placed. Billing and invoicing are included which makes it a lot simpler to budget and track expenses, but it can be turned off if you don't need it. I like the project milestones too. They're helpful and keep us motivated. There is a free tier, called the "free forever" account. With it I can have two projects at once and four people collaborating with me.

Cons:

As for the product as a whole, a built in PDF editor would make it better. The prices for each tier have continued to increase. They're still reasonable but that's important to know. The first paid tier is $12.50 per person per month but it requires a minimum of five team members. If your team is three or four people you'll have to pay for a ghost member. With the free forever account, I don't like the complete denial to project templates. I think it would be reasonable to grant access to a few basic templates. The file storage limit of 100 MB is very hard to work with. To access the free forever account I had to start a free trial and then cancel to downgrade.

Alternatives Considered: Microsoft Project and GanttProject

Switched From: Zoho Projects

Reasons for Switching to Teamwork.com: Considering the overall price and features, I chose Teamwork as the option that would work best for us.

Great people & lots of useful features but clunky to navigate and missing some critical pieces

Comments: Good people and great support. Good value for the $ -- that's why we're using it. Lot's of useful features but hard to find them. UI is very clunky/difficult to navigate, especially when you have a large number of projects. Need to slim down, improve the UI. That's our biggest gripe. Need more development on the "meta" side -- across all projects/teams. That's what makes it so hard for us to navigate. It's really more geared to the project rather than the "enterprise" level, but how many groups that need software like this have fewer than 10 projects? Probably not many. So, further development of the site with the "meta" perspective in mind should be a priority. Also would be good to be able to generate timesheets that integrate salary/pay rate by person/project (you already have that info, it just doesn't do the math, creating the need for work arounds). Comments are troublesome -- it's convenient to use the comment function because often communications are driven by the needs of a given task. But then, when you mark the task as completed, the comments (and associated attachments) disappear too. I know there are other ways to get to them, but it's clunky. Messages don't feel like the answer, because then you lose the task context. I think you could do a comment board per project, separated/demarcated by task list or task, and get rid of messages (or, make messages enterprise wide) Finally, I'm not finding the "integrations" all that...well...integrative! I'm not really getting the advantage of the Dropbox integration and the Freshbooks integration is so limited as to not be very valuable. Lest I come across as disgruntled, let me emphasize that we like the product and the people running it. We want to stay and grow with you. We switched to you from Asana and there's no comparison in terms of features and ability to manage a large number of people and projects. Thanks

Pros:

see review

Cons:

see review

Teamwork allows us to manage all your projects without problems

Comments: Collaboration between clients and service providers located in different parts of the world. The features of the collaborative software are ideal for kickstarting our projects. It's simple to assign responsibilities and monitor development.

Pros:

Extremely nice interface and straightforward structure. Extremely open to suggestions and alterations. Manage the flow of work on projects and programs. The video production process at our company is intricate, including many different people and jobs, all of which are dependent on one another.

Cons:

The only things that matter are tasks and projects. However, reorienting the platform to serve as a workspace app may prove fruitful. Even while feature-rich customer relationship management (CRM) systems are available, they cannot function without additional software.

Teamwork for Project management

Comments: It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

Pros:

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

Cons:

Difficult to manage multiple projects due to lack of advanced features.

Alternatives Considered: Trello, monday.com, Wrike, Asana and Smartsheet

Reasons for Switching to Teamwork.com: Teamwork is very easy to use and requires very little training to use. Customers support is also very good and cost is also low.Teamwork also provides a more storage space to operate the software.

Teamwork is a vital platform for our Digital

Comments: Teamwork just works for us. It's easy and seamless project management.

Pros:

Teamwork is easy to use, great for large scale projects with the ability to be able to break the project down into subcategories and assign out accordingly. Lots of different views for the project also help, like list, board, calendar etc.

Cons:

Teamwork's user interface is getting much better, but there are other platforms that do this better like Asana / Monday. We chose function over design in this instance because it works best for what we need it, but I would love to see some more investment in UI/UX design from Teamwork,

All in one Project Management Tool

Pros:

Time tracking system, Chat system, Task management all of that is what I liked about teamwork.

Cons:

I used teamwork for at least 2 years and couldn't find anything that I didn't like in teamwork!

Easy to use team project management

Pros:

Easy to setup and use, allowed us to get off the ground quickly.

Cons:

The ui can take some time to get your head around coming from another tool

TeamWork makes the Team work

Pros:

I liked how everything was in one place for all parties that needed to use the same information to complete monthly tasks

Cons:

That there were too many different ways to do the same thing so it was confusing sometimes

Teamwork review

Pros:

Task management and time management are essential to us.

Cons:

The tracking of time functionality could be better - it used to be better until recently updated

More than Project Management

Comments: I've loved communicating with customer service at Teamwork from day 1. They're super-response—like, they're so quick to answer questions and offer help. We often use Teamwork Project in ways that aren't traditionally "project management projects," and so I've had to ask the support team at Teamwork how I might utilize the functionality to get the desired end results. And you know what? They've come back with solutions more often than not, even taking the time to prepare a demo that we'd web conference through.

Pros:

• Teamwork is always innovating and releasing new features/functionality. And they are great at publicizing the new features/functionality, allowing you to beta test, and all the while it doesn't screw up the work you've been doing. • It's cloud-based. • It's packed full of things you'll likely never use, but because there's so much stuff, the core of what you use it for is that much better. • The design is elegant.

Cons:

• The exported reporting functionality isn't always as attractive as I'd like, but that may have changed since I last used it. Our team does use import/export for the management of tasks, and that's been a godsend for many of our projects. So, really, not too much to dislike.

Alternatives Considered: Jira, Box and Basecamp

Reasons for Choosing Teamwork.com: It's been almost five years since switching. Basecamp was a legacy PM tool that we were using thanks to our partnering with another institution. Nothing really to complain about. If I recall, it was the additional functionality around what information could be included in tasks and the use of task lists that swayed me. At any given time our production team has 15–25 individual projects happening, all very similar in construction but each with its distinct timeline and with so many intersecting pieces (even across projects) that trying to do this with anything else would require some serious rethinking.

Switched From: Basecamp

Reasons for Switching to Teamwork.com: See the "Why did you make the switch" comment above.

Review of teamwork

Comments: Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.

Pros:

There are a couple of great things about this software. The first are the free collaborator & client accounts. Having these allows us to work with companies with many employees, without having to change them more for more users. This feature allows us to collaborate a lot quicker than on email with our clients and achieve greater results. The other is the time tracking. With the ability to estimate and track time, we can easily plan our weeks ahead & see what projects we can fit in and when.

Cons:

There are still a few features that aren't working as well as they should do. The workload piece is quite buggy, and has caused us several issues overloading work in a particular week when there isn't enough time. Having mentioned this, we were told not enough people have brought this to their attention so they won't be fixing this...it also takes a long time sometimes to hear back.

Alternatives Considered: monday.com and Asana

Reasons for Choosing Teamwork.com: Teamwork offered a lot more features that were better for us to work more efficiently.

Switched From: Hive

Reasons for Switching to Teamwork.com: It was more cost effective and seems more fit for a marketing agency's needs.

Great Project Management Software

Comments: Great software, really user-friendly, able to make custom to our needs

Pros:

It is very flexible to use, we were able to add an OKR system so that it would work for our company.

Cons:

Too many places for comments. We tend to lose comments, not a huge thing because of the emails, but we do lose them in the system, usually these are new employees that haven't or forgot their training

Alternatives Considered: Slack, Wrike and Asana

Reasons for Choosing Teamwork.com: Excel wasn't powerful enough for us as we added more projects

Switched From: Microsoft Excel

Reasons for Switching to Teamwork.com: Cost, flexibility at the time, support

Simply the best

Comments: Overall, Teamwork has completely changed the way our agency does project management. Collaboration, transparency and efficiency are all up and it's all thanks to Teamwork. Their Support staff is excellent and the software is wonderful.

Pros:

Easy to use interface Many integrations available Reliable

Cons:

File storage runs out quickly Many features we simply do not use

Alternatives Considered: Redbooth and Asana

Reasons for Choosing Teamwork.com: Antiquated and outdated. Needed something more modern and robust

Switched From: TaskRay

Reasons for Switching to Teamwork.com: Better price, more features.

Enough structure to encourage good project management practices

Comments: Our overall experience is very positive. We have used it on website design and development and web application projects. In both cases team members are documenting and managing their work more effectively. There are still features we haven't got around to using, but that is always a challenge when you are adopting a new product. You need to balance the need to document and track with operational demands.

Pros:

On that spectrum of project management products with collaboration tools at one end and products for managing large enterprise projects at the other, this product fits somewhere in the middle. It has more structure than products like Asana or Trello (we have used both of these), but is still very flexible, allowing you to organize your projects and tasks using categories, portfolios and tags. Powerful filtering extracts the specific tasks you need for reporting purposes. Milestones, estimates, risks, comments and other features allow you to keep everything in one place, if you wish to. The API allows us to submit tagged client requests directly into the product, which is very useful.

Cons:

Occasional feature updates can modify the user experience, but that is true of all cloud-based SaaS products. There is really nothing negative I can think of.

Alternatives Considered: Trello, Wrike and Asana

Reasons for Switching to Teamwork.com: The degree of structure combined with the features we needed being included in the base product rather than the "3rd party integrations" purchase model that some of these other products use.

Powerful for Larger Teams

Comments: Overall, Teamwork is a feature-rich project management tool with great integrations. It has all of the tools that teams of 5 or more need to successfully collaborate and communicate effectively on projects. Some cool features - such as the Notebook - I've not seen implemented in other project management software. In the past two years, more features have been implemented in Teamwork which keeps it near the top of my favorite project management software.

Pros:

Great for task-driven multiple projects. Task management works great with collapsible lists and details, and unlimited subtasks; these are all great tools for detailing every step of a project that I look for in project management. This software also has the different "views" most project managers (and those they're reporting to) are looking for: Gantt, Kanban, tables and more. Chats, file attachments, task progress and more can be tracked by task, or subtask which can prevent or reduce clutter and confusion as long as the project manager clearly communicates how the software will be used.The Notebook feature is also standout. I've often used it to house detailed research or reference material, that is easily accessible and viewable within a specific project. I've used the Notebook feature for how-to video libraries, product comparisons, and for real time collaboration.The time/ expense tracking and exporting to other formats (spreadsheets, PDFs) as well as billing software is flexible and easy. The time trackers are intelligently placed on each task or subtasks and can be used to pull detail into reports and invoices.

Cons:

Implementing a Kanban board from an existing project task list can be confusing and some tasks can be missed in the process.At one time, Teamwork was near the top of my project management software list. However, substantial changes to pricing plans clearly indicate the company is focused on enterprise level deployment, rather than on smaller teams. The free level provides decent features limited to 1-2 projects, but excludes integrations, such as third party cloud storage. The next level plan has a three seat minimum and is absent some core features and integrations. It's at the "Grow" level that all of the core features and integrations kick-in, along with a 5 seat minimum. We're a team of 3 that grows depending upon the project, but we couldn't rationalize paying the higher prices for 2 extra seats that were only used periodically AND the difference between the monthly and annual charges for these extra seats.One person on our team was decidedly more "visual" than I am and really had a hard time navigating Teamwork, as did a couple of our clients (with client access to view preliminary invoices and sign-off on work). I agree the fonts chosen to indicated headers and subheaders could have stood out more, but I personally didn't see that as an impediment.

Alternatives Considered: Trello, Basecamp and Smartsheet

Reasons for Choosing Teamwork.com: I needed more features at a reduce cost.

Reasons for Switching to Teamwork.com: Teamwork has flexible time and expense trackers. It also has unlimited collapsible subtasks with the ability chat/message, track progress, attach files to each individual subtask. I also preferred how Teamwork managed various file types; e.g., videos play within the app.

Teamwork Support

Comments: We've been able to make far better business decisions now that we have Teamwork. We can see how long it takes to deliver work, identify bottlenecks and inefficiencies, whether our clients are profitable, our staff are working within a reasonable level of capacity. The amount of visibility we have over project health now is greater than ever before.

Pros:

What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly. The tasks are easy to find, easy to interact with, deadlines and priorities really clear, which makes it so much easier to manage from a project management perspective.

Cons:

We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system. We're working on a way to integrate Teamwork with Data Studio so that live information is available quickly and simply for us, but it is taking us a lot of time.

Alternatives Considered: Kantata and ProWorkflow

Reasons for Choosing Teamwork.com: We struggled to have visibility of deadlines and task requirements, and had almost no visibility of capacity in order to resource accurately.

Switched From: WorkflowMax

Reasons for Switching to Teamwork.com: We had a long list of requirements that we needed from a PM system, and ultimately Teamwork out performed the other systems and was priced far more reasonably.

Belize Signs Ltd Teamwork review

Comments: We try several project management systems and we ended using Teamwork.
We had been using Teamwork for more than 4 years and definitely it has been an extraordinary tool to improve our business, I don't think we would be able to do it without the Teamwork

Pros:

I like the way you can customize your projects, it can be done very clearly and fast, also the ability to set your privacy and the way you can organize the communication between the people involved in the project, this software is really amazing once you have set your system, another good feature is that you can start with a very simple project and use it as a template optimizing it adding more to it during the process of the same project

Cons:

only a few details when posting from mobiles, sometimes little details doesn't work when posting some kind of files from mobiles

Alternatives Considered: Basecamp

Reasons for Switching to Teamwork.com: Huge difference between the 2 companies, I found good support from Teamwork vs none from Basecamp, also the tools I use from Teamwork are better than the ones I tried from Basecamp

Very Robust Project Management Platform

Pros:

We've used TeamWork for years and it's great in many ways. First, it's our living To-Do list where all tasks can be organized by project, goal, team, etc across the company. Everyone can comment and communicate through the task threads (which sync to email). The ability to chain tasks together is one of the best features (and at times has been the main reason we didn't switch to other platforms). When Task A is checked off, it notifies via email the person in charge of the next task in the chain. This keeps work moving, and that's the biggest help. It also connects to Drive to store relevant files alongside tasks and logs team time for billing. You can give limited view access to clients if you need to.

Cons:

I would say that the main downfall is that I can't accurately predict my team's workload week to week. The tasks can be chained together and given start/end dates, etc but when it comes to how all those assignments and their estimated times apply to my employees' work week, there's very little functionality to forecast this. I would love to be able to drag a task that is estimated for 2 hours to an employee's calendar and stack these up to see how their week fills up. Can't do anything like that. Best they have is a blanket 'workload' view that shows how many estimated hours are calculated for tasks that start or end in a given week. But when you have 30 projects and 100s of tasks floating around, it gets cumbersome to organize everyone's efforts. TL;DR : Great for planning project tasks/deliverables, but not so much for managing staff schedules/workload. There aren't many options for learning how best to use the program, actually, which is frustrating for a small startup just figuring things out. Their training videos are basic and support pros don't really help you customize the tool to fit your unique business organization needs. They refer you to third party professionals for consulting on that front. I've had to hunt down how-to's and advice elsewhere. That said, their tech support tickets are usually addressed fairly quickly, but I've gotten the same message reply many times "Yes that's a great feature, but we don't offer it yet." Also, my personal pet peeve about TeamWork PM, is the mobile app sucks. The desktop interface is great (plenty of drag and drop ease of use) but the mobile version is clunky and much less organized or helpful in terms of viewing my team's workload and task sorting.

Productivity in full effect

Pros:

Teamwork is great for not only a team of people, but for the individual user as well. I run a small accounting business and I'm my only employee. Teamwork allows me to set up tasks and projects that are both one-off tasks and regularly reoccurring tasks. As I check off the tasks that need to be done today, I can look forward to the rest of the week and get a good reminder of what is coming up. It also allows me to invite clients into the tasks so they can see the status of where I am at in a project we have agreed upon. They can upload documents, make comments. I can use a basic time-tracking tool to make sure I'm not estimating my time spent incorrectly. The extra time I have to spend upfront to get the tasks and templates created is well worth the time when a new client comes along. I don't have to recreate the wheel, or think extra hard at remember what I did last time. I can simply apply a template of tasks for any given project that is needed and we are set and rolling! This is one of the best tools I've discovered for running my practice.

Cons:

For tasks that are set as reoccurring, their display of the tasks isn't the best. I click the task as complete and it immediately populates the next instance of that task right below the one I completed. I have to pay special attention to the tasks for this reason when checking stuff off. I have often checked the next month's task off after clearing the current one. When I uncheck the following month's task as actually not completed, it does not remember the future events that were created, thus making my task list look much larger than it actually is.

Predatory Billing Practices - Avoid like the plague

Comments: They do their predatory billing near Christmas hoping you won't notice the massive charge or your team will be on vacation. Everything about what they do is deceptive and dishonest. I spent $700 with them and I would have been happy to keep paying them some small amount according to how much I use the service, but after downgrading and then suddenly being billed $1200 I am appalled. Then they have no customer support ability to refund. No other service I use operates this poorly. Even my cable internet provider can refund a mistaken charge. No notification, no approval, just $1200 out of nowhere.

Pros:

It was fine to use for a year. It can be a bit slow and clunky. It can be hard to find thing and there are more ways to use it than necessary. It probably has too many features, but it gets the job done once you figure it out. I would say it's adequate.

Cons:

The billing is way off in nightmare land. It's just fraud how they bill. They say it's pro-rated but they actually charge you ahead of time for use you haven't used yet. This is not how pro-rated works. Pro-rated means you pay for what you use. What they do is the opposite. Then they will count the highest number of users you had during the year concurrently or not and create a charge for you for a year in advance without notifying you first. Then their policy is no refunds. So what happens is you suddenly get a bill for $1200 when you only have 2 users, which you expect to be like $20 / month at most. Their customer support is useless. So you are paying in advance for something you didn't ask for and won't use and they won't just refund it. This should be an automatic easy refund for them. They lose nothing by refunding you for a service they have not provided yet, so it seems their policy is just to trap people and drop massive bills on them and hope they pay them.

Alternatives Considered: Trello, monday.com and Asana

Reasons for Switching to Teamwork.com: Recommended by a friend.

Great software use it all the time

Comments: Hi Teamwork Team, We have been using Teamwork PM for a while now and found in general it works fairly well for what we do. We are a consulting engineering company doing projects that range from a few thousand to a few million dollars. Right now we have eight employees but have had as high as 11. We often have lots of projects in various stages and we have clients for which we operate on an "on-call" basis. For example, right now we have 48 open projects. Obviously, with eight employees we can't be working on all of them at the same time and several are clients for which we have an "on-call" contract with so we keep at task list called "on-call" open with those clients. It helps to keep some visibility for all the clients we have active. One of our biggest frustrations with clients is and TeamworkPM is we can't suspend a group of tasks or a task list and then have it not show up as a late set of tasks, etc. We often have a client suspend tasks we are working on because they do not have permits ready, are still working on funding, or have to wait for something else they are working on to be completed. We can take the end date out of tasks but then we lose the history of when the task was originally supposed to be completed. The same happens if we simply extend the end date. We have tried putting a label on the tasks that say "suspend" but they still show up as late tasks. It would be really great to be able to suspend a task/task list and then it is essentially frozen and is not reported in late tasks until we unsuspend it. Also, it would be great if we could make the standard notebook default to be "This is just a little change" because we often use the notebooks to record conference call notes during the call. If someone forgets to click, "This is just a little change" then we end up with multiple versions of the notes. It would be great if there were better integration between the GNATT chart in TPM and Microsoft Project. While we are not fans of MS Project, we have clients that want their reports in MSProject. The conversion from TPM to MS Project can take some effort since MS Project is more detailed when dealing with critical path and dependencies. The last issue is how to get employees to really use it and keep it up to date! :-) Maybe an electric shock in their chair! :-) As with any tool, one has to use it for it to be successful. Overall, we like the tool. I will also say the Customer service has been awesome.

Pros:

It is: Relatively easy to use Flexible Makes it easier to manage projects Great value Great customer service

Cons:

No off-line version for when working in an airplane No way to suspend a task or task list

Teamwork is a great alternative to project management

Comments: .We employ Teamwork in the organization since they let us divide all the jobs among the team members. It is in charge of allocating the proper duties to every team member so that they know what they are working on, who they are working with, and what will happen next. We launch projects and their execution through it. We feel particularly at ease using the tool because of its adaptable architecture, which enables users to work however they like. This tool is essential since it expedites project execution and guards against our forgetting to do particular tasks.

Pros:

Adding tasks, assigning them to team members, and categorizing them makes it easier for project managers to keep track of the status of active projects. One of the company's favored benefits is the capacity to alert managers of upcoming duties automatically so they don't neglect them. It is the most delicate technique to manage every part of the projects you want to implement in the firm. It is the perfect instrument for allocating the tasks and resources needed to fulfill the set objectives.

Cons:

It is not a very simple tool for new users, so I think it should have a more straightforward and less sophisticated interface so that it is not just utilized by technical employees or technology professionals.

Teamwork Projects - Solid collaborative tool

Comments: Time to launch for our marketing efforts on new service offerings was the biggest benefit we saw due to the milestones that we were able to track visually.

Pros:

The biggest pro is that it allows us to work in transparency amongst the team members while accountability of who owns what in the project. Adding files and snippets of what we are working on added further value than old email chains especially when we are trying to search for them on our HDD! Teamwork also has a milestone feature allowing you to see the bigger picture and then drilling down to take the necessary next steps to complete the project. Reporting is clean - especially on Gantt charts and Kaban boards including Time Tracking built in.

Cons:

I still believe the user interface is not as straightforward as some other collaborative tools that I use and only because there are so many features that it will still take some time for buy-in for new users.

Teamwork Projects - Keep up with projects

Comments: It keeps us on the same page and is a central place to gather copy for projects. It is the only system that has worked for us so far.

Pros:

I am a technical writer working with a web development company. Before we started using Teamwork Projects (Projects) we were struggling to keep up and keep everyone on the same page. Projects has become a central place we can all use to keep things going. One feature I use are the Notebooks. You can create them, assign different users, privacy levels, and categories. I actually write the copy for our projects directly into the Notebooks. If your internet connection is cutting out, it warns you to stop before continuing to work. When you save a Notebook, you can choose to send various people email messages, mark it as a new version, etc. There are lots of features, and that is just for the Notebooks! You can also create task lists, estimate the amount of time members of your team will spend on things, track time on projects, and send email messages through Outlook. We have even gotten clients to use the system by sending them invitations so they can send and receive messages as projects progress. When clients can use it and participate, it says a lot. No more having to search our inboxes for email messages and cutting and pasting information. Before this, version control on copy was a nightmare.

Cons:

The interface cannot be customized in such a way that it looks neat. There are filters that can be applied so that things will be listed in a certain way, but I haven't figured out how to have all my current projects listed right up front when I log in.