TrackSmart Attendance Reviews

"Easiest Attendance Program Ever"

Comments: This is by far the easiest program for attendance tracking on the market. Employees have their own login info to request time off. I get instant notification of pending requests and can approve or deny immediately. The calendar view gives full view of all absences.

"Present"

Pros: I like the fact that if you have a large office staff it helps you organize their info and important dates to remember.

Cons: Its can be overwhelming for a first time user of this product.

"Sound Vacation Tracking System"

Comments: The only negative is most of my employees and myself have iMacs or iPads and it doesn't currently work with Safari.
I hope it is fixed soon.
Real hassle, my employees can't put in requests from home. Customer Support said to download Chrome, but most of my employees and myself do not want two browsers on our devices.

Pros: Cost

Cons: Slow and does not work with Safari currently.

"HR App"

Comments: This systems needs vast improvement for people who must leave town immediately and do not have time to update the system until their return to the office.

Cons: You cannot retroactively enter bereavement leave. You cannot cancel PTO requests after they have been approved and the start date has passed. Also, do not indicate company holidays to prevent using PTO when day is already given off.

"Process could be simplified but overall it is a decent program"

Comments: The system notifies you when time sheets having been submitted to be approved. Since we are mostly salaried employees, I have people in the office who will wait awhile and submit several at one time. One-time-consuming function, TrackSmart is very easy for both the Administrator and Users to log in and use.

Cons: Unfortunately, when I click on the time sheet icon, it just brings you to a breakdown of weeks by date. I can sort to simplify but it would be a lot nicer if I could click on the time sheet icon and get just the time sheets waiting for approval.

"Still adjusting"

Comments: Thus far track smart has been helpful still adjusting up the system, but I think it's great my favorite feature is being able to keep track of employee time off.

Pros: What I like most is being able to keep track of time off. Reports are easy to pull.

Cons: I wish it was in weekly increments instead of two.

"Very user friendly!"

Comments: As the office administrator, I have been using TrackSmart for close to a year. It is very easy to set up and it has significantly reduced the time spent tracking our staff's absences allowing me to focus my time elsewhere. It gives our staff an appreciation for being responsible for monitoring their leave time. It is very easy to use, and I would highly recommend it for any small business.

Pros: Easy to use.

Cons: The only problem I have encountered is issues with a password. Customer support sorts it out quickly each time.

"Easy to use."

Comments: TrackSmart is easy to use for keeping track of time off for our organization. Employees can request time off and the manager gets an email. Nice reporting features.

Pros: Easy to make changes.

Cons: Does not have monthly accrual.

"Tracksmart is great!"

Pros: Tracksmart is great for small business! We have a staff of under 20 and use the Attendance to track time in and out for each employee.

Cons: Tracksmart is great the only thing I would change is the the way the 40hr week is split up. Once it's submitted you can't go back.

"Good tracker"

Comments: Needed an inexpensive website mainly for tracking salaried employee vacation and sick days. This website is easy to use and accomplishes what the company required.

"Works well"

Comments: I only use tracksmart for keeping track of employee time off. Its very easy to use and operate and configure to your own personal preferences.

Pros: I can easily see how much time a person has ;eft

Cons: I wish the employee could see how much time they had left and who was out on the same day.

"VP Human Resources"

Comments: This has been a great tool for our Company, easy to use and very cost effective. Our employees find this a very useful tool for requesting time off.

"Attendance Software Review"

Comments: It has being good. Overall it is a great online software that permits you to control your firm employees absences.

Pros: Online, easy to use.

Cons: Expensive.

"Excellent Program"

Comments: SmartTrack is a very user-friendly program. I have been using it for several years now. I have never had any issues with the program or with customer service.

Pros: User-friendly

"Great system!"

Comments: Easy to set up, use and generate reports for associate time off. A user-friendly tool that streamlined one former tracking issue of annual time off data.

Pros: Great product and customer service

"TrackSmart Rocks!"

Comments: We have been using TrackSmart for several years and overall we have had a very good experience with the product and the support.

Pros: Ease of use

Cons: Can be a little tricky when adjusting "time banks"

"Tracksmart Attendance - needs some feature updates"

Comments: We have not noticed any updates to Tracksmart since we began using it 3 years ago. I am considering looking for something else.

Pros: We have been using Track Smart for 3 years. Generally it is easy for employees to enter time and PTOs. The reports are ok.

Cons: If there is a change to be made, all employees have to come to the administrator to make the change.
I wish we could eliminate all the extra banks of time... we only use PTO so I have to go in a manage it every month if the supervisors don't select the correct bank.
PTOs for time off are counted on the first day of the time off. We pay bi-monthly so this has messed up some hourly workers - for example if an employee takes 5 days off and it starts on the 14th and ends on the 19th - all of the time off will go onto the 14th.
The Supervisors do not receive notification when a time sheet is submitted.

"Tracksmart Review"

Comments: We love it, with one exception. It would be beneficial if the calendar showed the total hour's someone was absent. When just looking at the calendar, you can not tell if someone is out for 1 hour or 8 hours.

Pros: Ease of use, web based, app

Cons: calendar view lacking # of hours absent for that day.

"Attendance Record"

Comments: It has been a system that works well for our company purposes. We have had a little hiccup with its ability to work with Safari but I understand you are working on the compatibility. Hopefully, that will be fairly soon.

Pros: Ease of use.

Cons: Not being able to see the hours available for an employee by the list of the names.

"Tracksmart Program"

Comments: Very good program for tracking paid time off and timesheet info. Eliminates all the paper we used to shuffle back in forth when we tracked things manually. Worth every penny.

Pros: Ease of use, cloud-based, cell phone Apps

Cons: Sometimes the program would not run. You would have to log on later. There was not really a phone number to call for help and if you put the complaint in the forum, the response or resolution would be weeks later if at all.

"Love the way it keeps my office organized!"

Comments: Time off requests have never so easy! Daily reminders of birthdays, employee anniversaries, and conflicting appointments make it easy to never forget something important again! I would highly recommend this program to anyone!

Pros: Reminders!!

Cons: I wish time off requests or any important dates were emailed as a reminder 24 hours prior to the event.

"Good, can be better"

Comments: It has made our processes for attendance tracking a lot easier. I wish it actually notifies HR Admin when the time-off request is actually approved not when it is submitted, though. Other than that, I've been really enjoying using your service.

Pros: Ease of use, fairly good price for what it does

Cons: I mentioned briefly before, but I'd love it if it notifies HR Admin when the time-off request is approved by supervisor instead of when it is submitted by employee

"Tracking Attendance, Days off & such has NEVER been easier!"

Comments: If you're looking for an efficient and simple way to track attendance, know which employees are on the clock in real time, know exactly how many hours someone has worked all with a couple of clicks (and SO much more info right at your fingertips), then you've got to check out TrackSmart. You honestly won't believe how simple your life will be and how much time you'll save!

Pros: The ability to track schedules, easily swap employee shifts and even create recurring schedules are the three things I value most about TrackSmart. Of the software I've used, TrackSmart absolutely makes things easiest and is by far the fastest to learn.

Cons: I can't even think of a single thing that I dislike about TrackSmart. The one time I couldn't figure something out, Customer Support was so quick to respond and knew exactly how to help me within less than a minute.

"A great upgrade for our company. Saves us money on what we were paying and has more functionality."

Comments: Affordable time tracking and compliance software

Pros: The included options are great as far as being able to assign supervisors/teams/locations. The summary screen is helpful when running payroll. Adding new employees or editing them is simple and quick.

Cons: The notifications could be better when someone has submitted their time. Have to go to different screens to see completed shifts versus an in progress one. Not handy for an employee to submit a punch correction, to a supervisor to approve

"Keeping tack of employees not that easy"

Pros: Now when i got responsibility as a shift in-charge, it was very difficult to keep track of every employee as this is not a school. This software has reduced my headache a lot.
Employee can download the app in their phones and complete attendance anywhere and request offs as well.
It can send alerts in email form. You can see the over time shift availability and swap with other employees also.
It has a demo mode so that new person can learn the functions.

Cons: We cannot see that how many leaves are left in you account.
You can get email alerts but not in text message form. It is easier for employees but its administrator part is little complicated.