--- description: Discover the benefits and disadvantages of Dr. First. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dr. First Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Pharmacy Software](/directory/30593/pharmacy/software) > [Dr. First](/software/119759/rcopia) # Dr. First Canonical: https://www.capterra.co.uk/software/119759/rcopia Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/119759/rcopia?page=2) > E-prescribing software which helps physicians generate diagnose-specific prescriptions, manage patients \& perform drug benefit check. > > Verdict: Rated **2.4/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dr. First? Cloud-based e-prescribing software which assists hospitals and clinics with prescription creation \& renewals, electronic prior authorization, predictive analytics and alerts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.4/5** | 26 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support | 2.2/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.6/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Dr. First ## Commercial Context - **Starting Price**: US$799.00 - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Drug Reference Database - E-Prescribing - EPCS Compliant - Electronic Prior Authorisation - Formulary Management - Medication Alerts/Warnings - Medication History - Medication Management - Online Refills - Patient Records Management - Prescription Processing - Prescription Renewal ## Support Options - 24/7 (Live rep) ## Category - [Pharmacy Software](https://www.capterra.co.uk/directory/30593/pharmacy/software) ## Related Categories - [Pharmacy Software](https://www.capterra.co.uk/directory/30593/pharmacy/software) - [e-Prescribing Software](https://www.capterra.co.uk/directory/30975/eprescribing/software) - [Podiatry EMR Software](https://www.capterra.co.uk/directory/32617/podiatry-emr/software) - [Primary Care EHR Software](https://www.capterra.co.uk/directory/32665/primary-care-ehr/software) - [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software) ## Alternatives 1. [RXNT](https://www.capterra.co.uk/software/110018/rxnt) — 4.3/5 (495 reviews) 2. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews) 3. [Treat](https://www.capterra.co.uk/software/1048995/treatrx) — 4.4/5 (73 reviews) 4. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1360 reviews) 5. [athenaOne](https://www.capterra.co.uk/software/98735/athenaone) — 3.8/5 (907 reviews) ## Reviews ### "Horrible-run away and don't use\!" — 1.0/5 > **Melanie** | *18 November 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all. They failed to deliver what we needed and fail to reimburse us for the cost of something that doesn't work > > **Cons**: Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support. ----- ### "EPCS Gold, the gift that keeps on taking." — 1.0/5 > **Scott** | *13 July 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: In the end, the scheduled medications are sent. > > **Cons**: The process is repetitive and inefficient. You have to select the medications to be sent by EPSC Gold/Dr. First, and then once in EPSC Gold, you have to select them again, one at a time. Then you have to enter a unique password, and then you have to enter a 6-digit passcode from Symantic VIP that changes every 30 seconds. My previous EHR used ID.me to verify identity to send scheduled meds. You selected the meds, once, clicked once to enter the password (which was held by the EHR for rapid access) and then a bar popped up on my phone, tapped it, and done/Rx's gone. Dr. First's EPCS Gold is much more tap and click intensive. It may have impressed providers coming to electronic to paper, in 2013, when is was released. But compared to the competitors now, it's antiquated. > > Compared to other products in this space, it is the least efficient and most frustrating. If you are assessing and EMR/EHR that uses Dr. First, be sure to dig deep into the process as part of your product investigation to see the full process and know what you are getting into. The product better be excellent otherwise to justify the inefficiency of Dr. First EPSC Gold. ----- ### "Dr. First is difficult and cumbersome with limited support; find any other system" — 1.0/5 > **Dave** | *2 September 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Electronic prescribing is required in our state and this system works (with difficulty) in getting a rx to the pharmacy. > > **Cons**: The system is cumbersome and redundant. The addition of the one-time verification code is crippling and now requires an emailed verification code with every single log in. Imagine logging in to write 20-30 presriptions per day (we all do) and there is a requirement to check your email. Then once on you have two factor identification, endless boxes to check about warnings and doses and "did you know you prescribed..", etc... These systems are just additional crazy-makers that will push more and more physicians out. And to add insult to injury we are forced to pay for these systems. > > Painful. Almost every day is painful. Almost nothing works efficiently nor benefits our practice. ----- ### "Worthless time consuming program." — 1.0/5 > **Georgia** | *19 September 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: When they were a part of our EHR it was easier but they don't respond to concerns and takes forever to fix things. > > **Cons**: You sign in and have to go to email for verification \# every time. To e-prescribe for the next patient you have to sign out, sign in again and put in another email verification number. So time consuming > > they don't have contact numbers for a real person for a reason. ----- ### "DR FIRST review:" — 1.0/5 > **Vidhi** | *22 October 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Nothing ; used to be great when I joined 3years ago. > > **Cons**: Worst customer service. No phone service: will not speak only chat. I did not know how to do the stuff I needed to fix my problem . Waited more than a week to get help with Iprescribe. Switched to MD TOOLBOX and love it. Never going back. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/119759/rcopia?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/119759/rcopia) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data