--- description: Discover the benefits and disadvantages of Bookeo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bookeo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Bookeo](/software/117299/bookeo) # Bookeo Canonical: https://www.capterra.co.uk/software/117299/bookeo Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/117299/bookeo?page=2) > Bookeo is an appointment scheduling system that helps businesses streamline client scheduling, bookings, payments, and more. > > Verdict: Rated **4.3/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bookeo? Bookeo is an online scheduling and reservation system for service providers, schools and tour companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 103 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Bookeo - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$14.95 - **Pricing model**: Other (Free Trial) - **Pricing Details**: No consumer fees. No commissions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Italy, Japan and 21 more ## Features - Appointment Management - Appointment Scheduling - Attendance Tracking - Attendee Tracking - Automated Scheduling - Availability Management - Booking Notes - Calendar Management - Calendar Sync - Calendar/Reminder System - Class Management - Class Scheduling - Client Database - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer Management - Customer Support - Customisable Forms - Debit/Credit Card Processing - Driver Scheduling - Electronic Payments - Email Reminders - Enrollment Confirmation - Event Management - Event Scheduling - For Medical Spas - For Salons and Spas - For Yoga/Pilates Studios - HIPAA Compliant - Member Management - Membership Management - Mobile Access - Online Booking - Online Forms - Online Payments - Payment Processing - Real-time Scheduling - Recurring Appointments - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Rescheduling - Scheduling - Student Management - Website Integration ... and 27 more features ## Integrations (36 total) - Adobe Commerce - BigCommerce - Eway Online Payments - Facebook Business Suite - Gmail - GoDaddy Website Builder - Google Ads - Google Analytics 360 - Google Calendar - Google Workspace - Hibu - Homestead Websites - Jimdo - Joomla - Klarna ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) - [Fitness Software](https://www.capterra.co.uk/directory/30910/fitness/software) - [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software) ## Alternatives 1. [Calendly](https://www.capterra.co.uk/software/148036/calendly) — 4.7/5 (4107 reviews) 2. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3640 reviews) 3. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5747 reviews) 4. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1162 reviews) 5. [Doctoralia for Specialists](https://www.capterra.co.uk/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews) ## Reviews ### "Bookeo a great booking system" — 5.0/5 > **Jenny** | *23 February 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: I must say that this is no reflection on your service which has been fabulous\! All of the booking system and user interface was easy to use and there was always very prompt help by email It was a very secure system to use and great value for money for the booking management it provided. > > **Cons**: The only reason I am not using it in the future is because my business is expanding and I will have three websites and multiple tours which I wish to have all on the same system. The system I have chosen has given me a free website free hosting and is offering connection to a choice of 2,400 re-sellers which will expand my business hopefully. otherwise I would not have left Bookeo. > > It has been great they have been a great help to my tour business. Efficient, capable and prompt in solving any problem that occured. ----- ### "Not worth the money" — 2.0/5 > **Arial** | *13 January 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: It is easy to sign up but I don't particularly enjoy the app > > **Cons**: There is no free trial. SMS messages cost extra and there is no telephone support. > > It has not been great, will not continue to use this app. ----- ### "So much better than other booking platforms" — 5.0/5 > **Laurens** | *8 August 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Cons**: The UI is a bit outdated. This especially bugs me concerning the client-facing interface. There are some possibilities with editing the CSS, but it requires a CSS expert to deal with it. > > We have been using Bookeo intensively for almost a decade and I must admit I was starting to get a little frustrated with the shortcomings it does have. The outdated UI and the lack of support being my main grieves. Therefore we decided to move to another platform. I am writing this review and have awarded the 5 stars because after experiencing the difference with quite a few other platforms, my appreciation of what Duda does do, has grown immensely. We investigated tens of other possible platforms and have actually tried to startup in Bokun and FareHarbour, having spends weeks on configuring our tours there, and oh boy: is Bookeo heaven compared to them. Yes other platforms have support via live chat or phone, but the quality of it is just painful. You need every once of patience in you to try to explain even the most simple questions to some Google-Translated (from English\!) off-shore support center that can never actually do anything. They're there, but they can't do anything Yes, other platforms have a better UI, but there's a big if: IF your product fits in their system the UI is better. For every 'out of the ordinary' flow it's worse though. Much, much worse. So extreme that after having spend weeks of our time and 100's of $ on subscriptions, we had to move away because the many workarounds were not manageable for our team anymore. And then Bookeo has strengths no one else has. The multi-language system is, although working with an outdated UI in the backend, very powerful. The flexibility on how to configure a tour seems endless. The resource-management, with individual accounts for our guides and the possibility for them to sync to their private calendars, is uncomparable with any other platform. And last, but definitely not least: the price. A flat rate 30$ per month. I mean, that's practically for free, especially in compare to other platforms where they charge 150$ per month PLUS a 3 tot 30 (\!) % commission on all your sold tickets. Insane\! Also a little shoutout to ChatGPT, who thanks to Bookeo's extensive help-fora is very able to play the role of a very knowledgable Duda Support Agent. It's a bit of a nightmare to navigate through the fora myself and translate articles to my situation, but ChatGPT does an excellent job of that. We love you Bookeo, I'm sorry we doubted you. Please don't leave us. ----- ### "Prompt and Detailed Support" — 5.0/5 > **Leanne** | *2 December 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have been using Bookeo for about 3 years now and every time I have a question, I am given support promptly with training links and examples. > > **Cons**: Sometimes I wish they could do it for me, but ultimately, I like to learn the settings and I'm proud when I accomplish my goal. ----- ### "Incompetent AND rude, now ghosting me entirely." — 2.0/5 > **Jacqueline** | *12 April 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing. Nada. Rien. Zip. Zero. Truly abysmal. > > **Cons**: Customer service is only available during Australia business hours. Often hostile and rude "I sent you that answer in a previous email. You can just look it up." Well, I DID search before bothering you and it would've taken less time to resend than to scold...They always choose the latter. Then ghost you. > > The UI needs customer perspective. Key rule in UI dev is to use the customer language not the internal language and to test whether your target audience reads it the way you believe they should. If not, that's on you, not the customer. I wanted to put a cap on the total number of guests who can book for any tour. Their internal use of "bookings" refers to an individual customer not the setup of the ops by the customer. They still have refused to help me adjust and the UI is NOT intuitive. I have begged, pleaded, apologized...no luck. "It's on you to figure it out. As we have mentioned a number of times, we have already told you where it is on the management dashboard." etc etc. Rude, infantilizing and btw NOT intuitive, buried under an incomprehensible tab and setting I finally found it (I'm looking for shoes? Oh they're in the vegetables aisle, but you'll have to look under the fruit." REset the total number of guests allowed and guess what. Still allows over booking. AND no one will return ANY email yet. The worst. Ironic they started out as an escape room booking platform. That's truly all I want is to escape. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/117299/bookeo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/117299/bookeo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data