Patriot Payroll Reviews

Patriot Payroll

Comments: My overall experience with Patriot Payroll has been positive. The software streamlines payroll processing, it simplifies tax compliance, and offers user-friendly features. It customer support is reliable, and it's particularly well-suited for small businesses seeking an efficient and cost-effective solution for managing payroll tasks.

Pros:

what I like about patriot payroll, it is time saving, user-friendly, cost effective and Tax compliance

Cons:

I observed Patriot Payroll lacks advanced HR features like performance management and benefits administration, making it primarily suitable for basic payroll needs.

Peaceful Transition of Payroll

Comments: I am very pleased with the level of customer support Patriot has offered and how easy the transition has been.

Pros:

Patriot took the fear out of transitioning from my previous software. They did the heavy lifting in making the transition seamless.

Cons:

Having my payroll taxes withheld at the time of entering payroll vs when the tax payment is actually due.

Using Patriot Software

Comments: We are just completing our 3rd month, but so far it has been mostly seamless and have only needed a little help from an accountant to set it up correctly. It is getting easier each month.

Pros:

Patriot Software cost less than our previous payroll company and for the most part is much easier to use.

Cons:

At first it was a little hard to get set up, maybe only because I did the onboarding myself instead of utilizing the option for them to do it. Also, it is a little frustrating to have to submit payroll 5 days ahead of time, but this is partially our choice of how we run our payroll cycles.

The BEST payroll software ever!

Comments: Amazing is really the best word. Even when I just have a simple question because I am unsure of something, they are always so kind and helpful, never making me feel less because my question may be "dumb".

Pros:

Patriot's customer service is HANDS DOWN the BEST customer service I have ever experienced in my life. Every single person I have ever talked to has been helpful and kind! Their software is also super user friendly!

Cons:

I can't really say that I have anything that I dislike. I have run into an issue with one of my client's (based on their service industry), but even with the problem at hand, Patriot has been amazing at coming up with interim solutions while they work on a permanent fix. I dislike the issue, but really can't complain since they are rectifying it!

Patriot is Affordable Convenience

Comments: Extremely happy with the service they provide for the monthly fees. Nice to have a service that won't crush you in fees.

Pros:

I like the user-friendliness of this product. You do not have to have much payroll experience to be able to use this product. If there is something you can not figure out, the customer service rep will help quickly and efficiently. It is definitely a good value for the amount they charge. I would recommend to anyone looking for a company that won't break the bank.

Cons:

There are some functions that are not available with this software, which can be done with other companies. Sometimes that is agitating knowing something can be done if we were with another company. But I guess there will be some things missing at such an affordable monthly price point. You have to weigh your options. Also, since they service every state, sometimes I question their advice for my state - specifically. So, a little extra research may need to be done on your part. But like I said, it is still a great value.

Quality Payroll Service Software with Great Customer Support

Comments: The overall experience is very good. The customer service and sales experience is always on point and very helpful. Our small business was with Patriot Software through the venture capital bank collapse, and although Patriot software was involved, their commitment to providing support, transparent communication, and ultimately lessons learned was a huge confidence booster in the quality of the people who make up the company.

Pros:

Patriot Payroll software is a great value for small business owners. It provides great customer service and high quality payroll management software and a very good price for what you are purchasing.

Cons:

The payroll software simplifies the payroll experience as much as possible, but running payroll is a complex task. It is not Patriot's fault as much as the challenge of the web of legal and tax requirements from three levels of government.

Love Patriot!

Comments: It has been a very positive experience and I would not hesitate to recommend Partiot.

Pros:

I find it easy to use and every time I’ve had to contact support they’ve been excellent and easily guided me through any issue.

Cons:

I wish it sent reminders to run Payroll like Gusto does. I also wish 1099s for contractors were an included feature like Gusto.

It's got it all

Pros:

Patriot payroll has been my the best it offers everything needed. To efficiently run payroll on a budget

Cons:

It just doesn't have the integrations like it's competition

Patriot taxes is perfect for small businesses

Comments: I have used it since 2021 for my small business. You can schedule employees, keep track payroll and get ready for tax seasons with no fuss or stress.

Pros:

It is easy to use and it has a clean design.

Cons:

Setting up the direct deposit was difficult as there was a glitch that kept running me in circles, but that was back in 2021when I set it up so it probably has been fixed.

Patriot payroll software is good application for daily use ...

Comments: Overall experience with patriot payroll software good ..

Pros:

I like In the parltiot payroll software account files and records.

Cons:

At least I like the patirot payroll software employee salary record manage..

Payroll Made Easy

Comments: Overall, I am very happy with Patriot Softwsre and the cost is reasonable and fair for the service provided. Further, it can be a significant saving for a small business owner who normally relegates the responsibility to a bookkeeper or CPA.

Pros:

It is generally simple to use once a standard routeen is established. Coming from a system where I calculated it manually and did my own 941, 940, and state reporting, it was a godsend. I also very much appreciate the support when i did have problems in the past. Very responsive and when by phone, not in broken English.

Cons:

Setting up employee advances and repayments is not easy and often is incorrect. It makes helping employees more difficult and has resulted in overdeductions and underdeductions.

Such a relief!

Comments: Overall very good. I went back and added this feature a couple of months after I had started the accounting program, adding it in later was somewhat of a struggle as it caused a few glitches in the system. But with the help of patriots employees, we got it all worked out, and it has been great!

Pros:

I love that they keep me informed, I know just how much is coming out of my account for employee taxes and when. They make the process so easy and it really is such a relief to know that it’s not only done but most importantly that it is done correctly!

Cons:

I wish there was more information about pay periods, such as how to set it up. I have struggled in this area .

Easy Software Program

Comments: Overall, Patriot is a great, easy to use, accurate payroll software system and we have been very pleased.

Pros:

Patriot Payroll is easy to use and I manage only salaried employees without overtime and we pay semi monthly for an employee and monthly for another. I set both employees up once a month and everything else is taken care of.

Cons:

I would like a reminder to set up payroll. I have missed setting up a payroll once by accident. Some type of reminder system would be helpful.

Excellent Payroll Service

Comments: We are pleased with Patriot and have every intention of staying with them for our payroll and HR services. We are considering moving from QBO to Patriot for our accounting as well.

Pros:

We love using Patriot. It is simple enough for anyone to use for processing payroll and customer support has been very good in helping to answer questions at any time.

Cons:

We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is. Although this seems trivial, it does matter for accounting records.

Simple Payroll software

Comments: Love it, Highly recommend to any small business owner who wants to keep track of his or her own payroll, Once setup anyone could run the payroll service if needed

Pros:

Quick and Easy to learn and set up. For someone who does not like to give up control this software lets me keep control of payroll with no worries

Cons:

Setting up Vacation time has been a little tricky Sometimes i vary this policy a bit and hard to keep the service and actual time off correct.

Doing payroll the right way!

Comments: Always an excellent experience. When they do mess up, they take ownership and fix it. So much better than the faceless interface to QuickBooks/Intuit.

Pros:

They handle all submissions at the federal and state levels. No filing of anything from me!

Cons:

Finding the right report to generate, based on their brief two word name, is often challenging. Is it a report? A tax filing? And how to set it up? For example, our yearly workers comp insurance audit requires squaring with quarterly submissions across two years. Generating the right report is tricky!

Patriot Software

Comments: Good. It's easy to get a customer service rep. I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. That was wrong. It has to be in Decimal. Your staff needs to be 100% trained for critical issues like that.

Pros:

It is easy to on-board a new employee, and it's easy to run payroll. Phone support is a huge plus. Chat isn't good for big issues.

Cons:

When I need a report, it's not straightforward. I always have to ask for assistance. The report names are vague, and there's too many drop-downs. It doesn't make sense. Also, I really wish I would get an email notification when it's my employees' birthday or work anniversary.

Best Payroll System out there

Comments: My overall experience since day one with Patriot has been very positive and if i have any problems with any employment agencies, they handle them right away and i have no more worry and fear of forgetting things. I'd recommend Patriot to any small or large business for maintaining their payroll needs.

Pros:

I love Patriot Payroll because it is very easy to use and to understand. I had a hard time keeping up with all the necessary paperwork monthly and quarterly for tax purposes and Patriot took that worry away from me and I'm forever grateful!

Cons:

I can't find anything, yet, that I do not like about Patriot.

Quick, Easy, Reliable

Comments: smooth, quick,

Pros:

ease of use and customer support

Cons:

not much. terminating employee was challenging and took 3 calls to c/s

Customer Service is A++

Comments: Definitely an A overall and have no intentions of switching to another provider. If I leave it would be because I stop offering payroll services OR have an extremely bad experience, which I just don't forsee happening.

Pros:

The customer service is outstanding and one of the main reasons that I would not switch to another software. In a day in age where automated and AI are the new norm, it is refreshing to be able to directly speak with / chat with a real live person.

Cons:

The number of days needed ahead of time to submit direct deposit payroll.

Best Payroll System Available

Comments: Top notch, very reliable payroll system, excellent support team!

Pros:

Patriot Payroll has made it easy to grow the payroll side of my business. Patriot Support has a tremendous team that is very responsive whenever I or one of my clients calls or uses chat. IF I experience any issues, its usually because I or one of my clients have done something incorrect. Patriot Payroll is very, very reliable and a great and cost-effective system for my & my clients.

Cons:

Nothing comes to mind, I love Patriot Payroll!

Great, Affordable, and easy to use online payroll services

Comments: Have just had a great experience overall.

Pros:

I like the ease of completing payroll on a weekly basis. They take care of all the direct deposit funds and tax compliance items that I do not have to worry about. They also have an on-line portal for the employees to view their W-4's and get their W-2's at the end of the year.

Cons:

They have taken care of most of the Cons by continuously updating payroll functionality. For example, if i had to make an hourly rate change (raise), and had started payroll already, I would have to cancel the payroll to make a change and start over. Now, this can be done right from the payroll page by clicking on their name and the adjustment is saved without affecting the payroll I am working on.

Patriot Software payroll processing does everything I need at a reasonable price

Comments: See first answer above: it describes my introduction to Patriot Payroll and my experience using it.

Pros:

I have 1 part-time employee and process 2 payrolls/month. The payroll processing fees charged by my previous company had increased by a factor of 3 after my first year with them, so I began to look for alternatives. Patriot Software has chat support online M-F and I began asking questions about their services. I was immediately impressed with the quality of their support: all questions (and I asked a lot) were answered immediately, courteously, and correctly. So, I decided to start working with Patriot. The cost of payroll processing was about 25% of my previous service and the service itself is excellent. Setup takes some time and effort, but, again, any time I had a question it was immediately answered.

Cons:

I can't think of anything. I have been working with them for 2 months and I seriously have nothing but praise for their whole payroll operation.

Excellent Program

Comments: You deserve a 10. Ease of use and fantastic customer service.

Pros:

This program is very easy to use and the customer service is amazing if you have even the slightest questions. They even allow to add information that was not done through the program in order to allow accurate records for year end. I can't think of anything against this program.

Cons:

Once customer service helped walk me through the program, I found everything satisfactory.

Patriot Payroll is user friendly and cost effective.

Comments: We have been very pleased with the service.

Pros:

Patriot Payroll is easy to use and has good reporting.

Cons:

Very little that we have not liked while using Patriot.