Saba TalentSpace Reviews
by Saba Software4.2/5 218 reviews
Reviewed on 15/08/2018
An organization centric solution for talent management.
Pros: Customer service and support team are very courteous and knowledgeable, they listen to our problems and promptly fix them. Coming to features, Halogen is very functional and highly customizable. Presence of a wide range of modules to achieve performance management. Rather than just concentrating on technical aspects, it also pays equal attention to personalize the features with respect to a firm’s vision and mission. The application tracks, records and engages the employees through chat and voice-enabling them to learn while they work. It has really helped us with our HR activities and boosts efficiency. Being a cloud-based system, it is a bit expensive but worth it. You can check out the evaluations and feedback along with the updates of your whole organization chart.
Cons: As I mentioned earlier, the cost of it is slightly on the heavier side (which is fine, because it is efficient). Also, we feel we should be able to delete certain classes because they may seem to be outdated.
Reviewed on 24/11/2018
Halogen is a little complex, but quite powerful.
Comments: Halogen is great product but also has great customer service. I was never on hold for very long and called them often. They do not have an automated phone service. You just call the support line and you'll be talking to a real person in just a few minutes.
Pros: Halogen's 'comment helper' function is easily the best and most innovative feature. The comment helper makes it really easy for managers to add specific comments to their direct reports without having to come up with comments from scratch. For example, if you have a 5 point scale, manager's simply drag the slider from a level 5 comment (ie. He/she is always courteous and respectful with customers) to a level one comment (ie. He/she is rarely courteous and respectful with customers). It takes a little bit to setup, but you don't have to write them. Admins can just download the comment helpers directly from Halogen and train managers on how to use them. Halogen also has a multi-rater and a third-party rater function. This is quite nice for larger organizations. A multi-rater function gives managers the ability to combine/average out the ratings from multiple managers. The third-parter rater gives the manager the ability to forward the appraisal to another manager entirely.
Cons: Halogen is not intuitive. It's unlike any other software I've come across, so the back end might be confusing if you try and learn it on your own with no training. For example, administrators might be confused by the fact that there are two locations sets of user information; one called the 'user center' and the other set inside each 'appraisal process'. The user center information holds user demographic information while the appraisal process set contains user performance information.
Reviewed on 11/12/2019
The paradise to take trainings
Comments: now all the departments have his training in one place, making easy for everyone
Pros: The trainings are so organized that you only need time to search and select the courses do you want to complete.
Cons: Some training requires Flash, and right now that's an outdated plugin and unsupported for some web browsers
Reviewed on 24/10/2019
Very helpful for learners as well as managers
Comments: The usability of this software is very amazing, be it from the learner's point of view or manager's point of view
- I like the user interface which is so friendly, I can track my mandatory courses and the courses assigned to me in home page
- Also it lets me know the courses whose due dates are nearing and I need to retake the courses
- As a manager I can create a course completion report query for employees and schedule it to be sent as an email
Cons: I cannot think about any drawbacks of this tool. It is an amazing Learning management tool. It would have been great if I was able to connect my excel to Saba database.
Reviewed on 16/10/2018
Like a bad dream
Comments: I am disappointed in SABA. They have added an unneccessary burden to my work life and I resent it.
Pros: Less paper in my office - mobile platform. Some groups like being able to send kudos to each other in a public forum. If it worked, it would be great. Theoretically employees and managers would have access to prior years docs. For a small company of 200 people, with a tiny HR department, the ADMIN burden of this product outweighs any benefit.
Cons: The product is counterintuitive, difficult to maneuver thru, inefficient, and offers no immediate online training/support. If an employee fails to hit complete on their input or hits complete too soon, it affects the Managers ability to see the input. If a Manager fails to log in and hit the complete button after the final review mtg, then the review won't be available for viewing in next year. This is emblematic of multiple faults with the software. At review time, I become a Full Time Software Support rep trying to handling all employee inquiries relating to Saba's many limitations. I do NOT have time for this additional FT job! There is no reason this software should be so difficult to use. The fact that Training is extra adds insult to injury. It should not be an annual add-on. This is expensive software. Saba should offer a FREE generic training and offer a buy-up for customers wanting something Customized. Saba nickel and dimes customers to death. for the ridiculous price we pay, I do not think we get our money's worth.
Reviewed on 15/12/2019
Comments: Made it easy for us to post our eLearning, organize and manage classroom training, and provide reporting.
Pros: I like the configurability and the many different options available, the ability to customize the look of the home page, and the power of the reporting
Cons: Saba can be a little overwhelming until you settle into the functions you actually use, reporting is powerful but can be alot to figure out
Reviewed on 26/11/2019
Saba can be easy to use but not always
Comments: I like the software as it makes it easy to use to track what employees need to have done as well as what I have to do for each employee but it would be nicer if there weren't so many back and forth steps between the employee and manager before something is signed off on.
Pros: The software is pretty easy to use most of the time and I like that because I had never used this software before working at my current job. It would be nicer if you didn't always have to go to the home menu to go somewhere else.
Cons: There are times when you are trying to figure something out, click the wrong button, or an employee is not assigned to you that can make the software difficult to use as you want it to do something that it won't do.
Reviewed on 16/12/2019
Review about Saba Cloud
Vedat hakan D.
Comments: For big companies, it is a good idea to use saba cloud for the personal trainings
Users can access to tool from their computers and mobile phones.
Track your trainings and continue from where you left
To many clicks and it can be annoying.
The interface is not user friendly enough, especially mobile application.
Reviewed on 30/04/2019
SABA Cloud is a necessary Evil
Comments: Earlier we had the internal Learning Management System which had become unmanageable and didn't had superior features; but with Saba Cloud (SaaS) application the enterprise need not worry about maintenance and downtime.
1.)Supports multiple Training Types like Virtual Instructor Led Training (VILT), Instructor Led Training (ILT), Self -Paced Training etc.
2.)Support Multiple Contents like Adobe Content, SCROM, URL, WebEx Recordings, MP4 etc. Though SCROM is best.
3.) Multiple ways to create assessments varying from Paragraph questions to MCQ with single select and multi-correct along with weight-age scoring for each correct option, pre and post class surveys.
4.) Functionality to add keywords & Tags to each course to enhance ease of search for users
5.) RDI (Rapid Data Import) to bulk update or import data like marking user attendance, course creation, user registration etc.
6.)Prescriptive Rules (PR) to auto enroll new employees to Mandatory Compliance and New Joiners Induction Training
1.) Performance of TIM (The Intelligent Mentor), the course recommender system is bad.
2.)Not much APIs are available for integration unlike we have for Salesforce (CRM)
3.)Lacks ability for administrators to Customize some inline CSS and HTML works to customize the Course Header and Description etc.
4.) Lacks Good Dashboards for Management Reporting
5.) Poor Customer Support
Reviewed on 12/04/2019
Pros: I used this product when it was Halogen and still works great for tasks assigned to me and ones assigned to myself, and also for org charts.
Cons: I keep getting reminders every time I have an overdue task. It's very annoying and I wish that featured could be turned off.
Reviewed on 28/11/2016
Our Saba Cloud Experience
Comments: This past June we completed our migration from Saba SEC 5.5 to Saba Cloud. The upgrade process itself was lengthy and at times a bit challenging, but in the end was a success and well worth it. The migration took close to a year (from initial meetings to launch day), and because we were on such an old version of SEC which included customized reports, we found it a challenge to build new processes and functionality to accommodate existing business requirements, given that Saba Cloud doesn't allow for customizations. In the end we chose to export the required data elements using Analytics, and build a separate external system to manage the data. Saba cloud itself was well received by our internal stakeholders and end users. The interface is much more intuitive and we didn't have much resistance or confusion with our staff in using the new system. Also finally being able to properly integrate Single Sign on has been wonderful.
Pros: Analytics tool is fantastic and much improved over our previous SEC 55 reporting system! We heavily depend on it to run daily reporting and to export large chunks of data to an offsite system and it has been running quite smoothly. Single Sign on (finally) Is a big plus. For our people administrators the "Proxy user" from people admin has been invaluable for troubleshooting. The interface as a whole is a big improvement and has been well received by our clients.
Coming from SEC 5.5. some things still appear to be the same, and still seem too confusing or clunky:
- Notification system is incredibly flexible, but very confusing to use and extremely time consuming to make changes to. Especially when trying to manage two different locals (EN UK and French Canadian) - especially when these locals are not EN US.
- Completed Courses page: the "Load More" at the bottom of the page is confusing. Even if "Show all" has been selected, the learner still needs to click "Load More" to view other transcripts. Also sorting this list is very limited. Our users have a large collection of courses and had heavily used the sorting features of this page in SEC 5.5
Reviewed on 28/09/2009
Halogen Software - The Solution for Talent Management
Comments: I guess you can tell that I am a very satisifed customer. It's rare to feel like a vendor relationship really serves as part of your team, but the relationship with Halogen Software strengthens with time. I am confident that their team will remain on the cutting edge of Talent Management, providing us with innovative solutions and exceptional customer service.
Pros: We originally purchased a tool, but Halogen E-Appraisal has become a significant part of our culture. The product is fully customizable to meet the ever changing needs of our firm. It has provided consistency and accountability throughout our organization. Halogen's team listens to their clients, making our success their primary goal. Their customer support is superb and we continue to be amazed with the quality of each enhancement they roll out. Originally viewed as an expense, our first year of implementation resulted in efficiencies of nearly 400 hours when measured against our prior paper process. We now accomplish a higher quality of talent management with less time spent on administering the process. Our employees view the previously dreaded appraisal process as an "investment" in their career and individual personal development plans ensure that each and every member of our team will receive the training and development necessary to accomplish their career goals.
Cons: As a new user in 2004, there were limitations in the product based on the methodology our firm used for performance management. Since that time, the product has met and surpassed my expectations, causing our leadership to stretch ourselves in this area. We have more clear metrics and competencies for each role within the firm and the reporting tools allow us to see progress at all times. We also needed the ability to have multiple roles for each employee and the recent addition of the "coach" will accomplish our objectives in this area. Our firm has historically utilized a full 360 process and originally Halogen did not support the ability to conduct such a process anomymously. We recently completed our annual process, using Halogen's multi-rater tool for the first time and we were extremely pleased with the ease of use and end result of the process. I am sure there will be other issues as we continue to evolve, but we are completely satisfied with Halogen.
Reviewed on 07/08/2017
Technology has helped advance our talent management efforts!
Comments: Halogen's customer support and implementation teams have been simply amazing to work with. Implementation felt daunting (I'm a team of one that was implementing this for our organization), but the implementation team helped me break it into phases and was with me every step of the way, helping me to create processes and fields to fulfill the vision I had for this system to be used within our organization.
The product is intuitive to use and the support staff works hard with you to determine how to make the technology work best for you and what you're trying to accomplish. The modules are spot on and make it easy for managers and employees to hold and capture 1:1 meeting notes, document goals and progress made, and give feedback across the organization. Other features we've found useful include:
* Talent View provides a quick at a glance org chart
* We've uploaded other documents such as past performance reviews, development resources, etc to individual talent profiles
* Talent Profiles provide employees a way to search and connect with one another in a unique way
* Process reporting is quick and simple - I've never had access to reporting like I do with Halent
* Processes can be tricky to build if you aren't familiar with how the product works - definitely use the customer support team. They are amazing and very, very helpful
* Some modules haven't been able to manage processes as we had hoped. Our bonus structure doesn't fit into the Compensation module so we found that we weren't able to leverage that.
Reviewed on 29/09/2009
Ease of use, functions, and support
Comments: I have been used as a referral and have spoken to or emailed comments (answered questions) to 10 or more credit unions both in canada and te USA. I like the product and I am pleased to answer questions based on my good experience with Halogen.
The system is smart and easy to use both for the end user and the administrators
The functions are intiuitive, fast and simple.
The features provide most of what we need from ease of creating groups, to uploading data, to reports.
The service (support desk) is amazing - one of the best vendors I have ever dealt with: knowledgeable, helpful and efficient
- calls are answered quickly and the two times I choose to leave a call back number the call back was within an acceptable period of time.
When we upgraded (we host our site) the Business Systems manager commented on the amazing support he received 'we could only hope that we provide this kind of service to our members'.
The installation consultant was organized, knowledgeable and asked questions to ensure she understood our needs.
The trainer was knowledgeable and very accommodating to our needs.
We are having difficulty with one division's acceptance of the form and system. Prior to this system they used a Word doc and want to keep the look and feel of a word doc. They want to keep the feature of inputting the objectives, then using the same form for the Interim review & comments and then use the same form for the Final review & comments. They see what was input prior, and make any necessary edits/additions to objectives easily.
The one problem we are facing is that we have a process for the beginning of the year - Objective Setting Process. That process has a start and end date of about 3 months. When we hire or someone changes position they need new objectives. We set up a process for those people, however we have learned that when populating data from one process to another (such as from the objective setting process to a review process data can only be pulled from one process, and we have two processes.
And some want more than 3000 characters per text box.
Reviewed on 08/08/2017
SABA LMS and vILT Classroom
Comments: SABA is an outstanding meeting / training tool. We are looking into the SABA Mobile vILT Classroom as it should provide the only part of SABA that we are currently missing!
Pros: SABA LMS is VERY FUNCTIONAL, it tracks, records and really does ALL the bells & whistles! Using the vILT Classroom: Facilitators and Learners can BE ON a Video Feed (this helps a lot with assessing the transference of knowledge - you can see them "get it!"), SABA is Engaging, Easy to facilitate, but it takes at least 2 people (don't think, just use two people, you'll see!!!), SABA allows engagement with audience through; Chat, Voice, Annotation Tools Suite, this suite allows Learner ability to annotate directly on the presentation being shown for all to see and SABA offers separate fully functional "Breakout Rooms" for smaller group collaboration. Also we like the ability to attach documents (PPT, Word, .PDF etc.) to vILT Classroom, so they can open or download the needed document DIRECTLY from the same SABA vILT Classroom!
Cons: We have the LMS and all that goes with it, we are researching SABAs Mobile vILT Classroom because we have an outside sales force who needs to be able to take meetings/learning on-the-go, from anywhere. Our SABA Implementation requires our learners to be ON their Work PC, on strong broadband connect (WiFi) and wearing headphones. WE WANT our Sales force to be able to take a vILT Classroom Meeting or Training on-the-fly from any of their devices (iPhone, IPad, Android Smartphone or PC/Mac), moreover, we want/need the ability to use over WiFi or Wireless LTE Broadband Connection.
Reviewed on 27/12/2018
Saba Talent Space Software offers an exciting team galvanizing solution to tracking performance according to project and specific task.
We began experimenting with Saba Talent Space software as a solution to involve each team member into identifying their progress
and to communicate while pursuing common goals. This result is realized through the use of Saba Talent Space's intuitive user interface
which allows communication and a monitoring dashboard which they can constantly update.
The best features of Saba Talent Space are contained via their proprietary dash board where team leaders can interact individually
or in group context in order to provide support as well as to continue education mid task. This insures progression which influences
our positive productivity. This software provides features which allow the inclusion of third party materials which can then be associated
to employee and task. We love this feature because it allows for continual education at a time where the expertise is most needed.
An invaluable feature as well is "flow reporting" which allows project leads the ability to configure and to customize reporting on project progress.
Our only concern is that the mobile software version of their software might benefit from some design improvements to
make it as interactive and as intuitive as their desktop solution. That observation aside we can say Saba's Talent Space software
has provided much more benefits to our teams ability to cultivate our own talent and to assist in the project completions and success.
Reviewed on 13/06/2018
The best talent management suite available to manage and document performance.
Comments: All around performance managment and the bonus of job descriptions.
Their talent management suite is the best I have seen anywhere. Not only it is comprehensive but it is easy to use and to administrate. Whenever you can't figure something out the support team is out of this world and will do what it takes to assist you in the mean time give you a work around if needed. The system is also easy to customize to design and complete other processes that reduce the use of paper and improve efficiency. I am thinking of things monthly to add to Halogen to streamline our HR processes.
Anything related to performance they have thought of it all. If not, I guarantee you they are working on in to launch in a new version.
The way the licenses are structured it can be expensive if you have a high turnover. Licenses are not replaceable.
The other thing is that you do get a discount to add some other products to your talent management suite, but some of them can be kind of pricey.
Reviewed on 31/01/2017
Changed Performance Management Forever!
Comments: Our company was looking to completely change our date performance management process. No more yearly reviews, but monthly conversations between managers and employees, and quarterly performance appraisals using Cultural, Leadership, and Technical competencies. Saba was the system that we found to help us accomplish our goals. The system has been wonderful since implementation. All of the learning tools that we use are housed in Saba. It also interfaces with our HRIS System, Kronos Workforce Management, to have up-to-date employee information (reporting structure, etc.), as well as photos - which has been really helpful. The Org Charts that Saba has created for us are beautiful, and help managers to easily track employee movement. Working in the financial industry, many of our employees require various certifications, and Saba allows us to track their progress, expiration dates, and recertification credits. The Virtual Classrooms are a fantastic tool that allows us to complete training at our satellite campuses all over the US, and the Social Collaboration aspect helps our company remain inclusive.
- Detailed Analytics reporting
- Ease of use
- Social Collaboration (learners can chat with each other, post discussions, hold virtual meetings)
- Gamification - Custom Badges have been really popular at our company - employees WANT to learn to earn badges
Cons: When implementing Saba, we had been clear about the functionality we needed from the first meeting. Everything that we needed had been discussed and included in pricing quotes. Once we received the final contract, there was a fairly large discrepancy, as a feature we needed had not been included in the price quote. This delayed implementation, but was eventually resolved through our account manager. Overall, we have been extremely pleased with this product.
Reviewed on 24/01/2016
Great Support for New Administrators
Comments: We use the eAppraisal and 360 modules of TalentSpace to execute our annual reviews. We can roll out events in phases with separate due dates, including profile updates, self-appraisals, peer appraisals (called multi-raters), manager reviews, manager-employee meetings, and final reviews of appraisal meeting notes. When tasks are overdue, daily email notifications ' to employees and their managers ' go out to stress the urgency of the process. Any product that offers so much flexibility in the way features are delivered will have a complex back-end for administrators. Before an evaluation process begins, all settings must be just the way you want them ' changes made after the process begins could lead to problems for the rest of the process. After inheriting performance review duties earlier this year, I ran my first process (283 participants) and had to close a process the same day I opened it because of a mistake I made. Oops! This brings me to what I consider to be Halogen's best feature: their support team. Being a new administrator, I had LOTS of questions as we prepared to begin our evaluations, and panicked a bit when I realized I'd opened the process with an error that affected a dozen employees. The support team walked me through the steps to get the mistake fixed so we could get back on track, and they fielded my questions (sometimes multiple times per day!) until our process was complete several months later. Halogen has a robust product with lots of features, especially if you use more of their modules like Succession and Learning in conjunction with the Appraisal products. The only downside of big ships is that they take a little longer to turn than small ones. So you may see product features or UI's in newer-to-the-market companies that aren't available in Halogen yet. If you decide to contact Halogen to learn more, have a list of what you need your solution to be able to do. Halogen works hard to understand the needs of your organization to make sure their product is a good fit. When you speak with Sales and set up a sandbox to play in, Halogen's software wizards will show you exactly how your ideas could look in their platform, or explain what alternatives might be available.
Reviewed on 27/06/2017
Amazing customer service from implementation to successful utilization
Pros: One of the greatest features of Halogen/Saba is their people. The implementation team, the customer representatives, and the technical service support all make sure to answer every question to help in the best way possible in finding a solution to your problem.
Cons: Some of the administrator features are not as user friendly as the end user technology. I do find myself wishing for some additional customization features in how the forms and processes run. However, that being said, Halogen/Saba has always taken their client feedback into consideration and often will try to include the features you request in the last version roll-out. It looks promising that many of the things we would like to see could be part of a future version.
Reviewed on 04/05/2017
An easy new updated software that replaced a very outdated Performance Management program.
Comments: It has encouraged employees to do better do to the fact that others can recognize them for their efforts. I have heard employees comment on how good it felt to receive feedback. You can really see a change in their work habits.
Pros: The ability for anyone to leave feedback for any employee no matter if they are a supervisor or a line employee. Due to the fact that others can recognize you for great service, it gives supervision a better picture of what kind of employee they have. It really does open the door for better communication between supervision and staff.
Cons: Our agency ran into some issues where there are multiple supervisors per team, and all should have the ability to leave supervisor notes, feedback, etc. for each employee and initially were unable to do so. With the addition of secondary supervisors, we were able to solve that problem, but it did take some time and assistance from customer support.
Reviewed on 13/03/2017
Halogen and Law Enforcement
Pros: Halogen has the best customer service I have ever had the pleasure of working with-Hands down. They are knowledgeable, quick and efficient and so pleasant. The site is intuitive and good looking. The employees love that we moved from a computer based program to a web based program as most of our staff work out of the office/in their patrol vehicles. Feedback central is the best thing ever. It has completely shifted our culture from performance evaluation to performance management.
Cons: Halogen is a bit bulky on the back end for law enforcement specific items. We have very specific procedures that required Halogen to develop some work arounds for us. Even still there are some things that we need that Halogen just cannot do yet. However, they are constantly updating so we are hoping they integrate some of our wish list into future updates.
Reviewed on 06/12/2018
Big Improvement over in-house LMS
Comments: I have worked at several companies who have had proprietary LMS's, and Saba helped reduce our workload (of time it took to create content), improved visibility of our content throughout the organization.
Pros: The best feature about Saba is that when we merged over from our in-house LMS, there was little work that was required to make sure the system ran videos which were created in WebEx, Ponopto, and Zoom. The reporting capabilities also allowed me to figure out who in my organization was still delinquent on their training, which is valuable as a manager.
Cons: The organization I worked for did not have a great history of tagging their data, so when we migrated from our in-house solution to our new solution, it was difficult to search for content unless you knew the exact name of the item you were looking for. I was hoping there was be some better filtering capabilities.
Reviewed on 26/04/2017
Cloud-Based LMS That's Worth the $$$
Comments: I've used dozens of learning management systems. Most of them are terrible. Saba Cloud is very robust and can be complex depending on your project, but it's the best LMS I've ever used. Aside from learning, you can use it as a complete talent management suite by incorporating recruiting, performance reviews, and succession planning. I love it!
Pros: ease of use, technical support, community
Cons: The informal bits could use some work (workspaces).
by Saba Software on 26/04/2017
Thank you so much for taking the time to review Saba. We are so glad you are getting the most of your product! We value customer feedback so your time is much appreciated.
Reviewed on 13/04/2018
Simple Tool for Learning & Performance Management
Pros: A nice simple tool for setting up, monitoring, and facilitating performance management processes. It's very simple both from an admin side and the employee side. It has repeatable processes (good!) which allows for run-rate processes to be duplicated year after year and just the new employee base to be imported.
Cons: There are some features that feel intuitive that are surprisingly left out. It's possible to assign HR Reps to each employee, but the purpose of this is limited to just filtering the employee base in reports, it doesn't really allow HR Reps to go in there and help facilitate with their clients. There's also some clickable icons and features that simply don't work. Some browser compatability issues. If an employee starts mid-year, you can't assign them into the 'Goal Setting' period that they missed at the beginning of the year. There are just little issues, but seem like obvious inclusions to a software like this, but they're just not possible.