BambooHR Reviews

Complete HR platform

Comments: Good HR platform to know internal company related activities and issues , leave apply and management tool. Can navigate the hierarchy of colleagues easily for any emergencies.

Pros:

Can put request and keep tracks on all HR related company information easily. Easy tool to use and can login and work from anywhere. UI is attractive to work with and manage. Uploading and keeping track of onboarding documents.

Cons:

Needs to work to bring more features and information clarity like leave managements.

Pretty good HR software for employee data and hiring

Comments: Used as a solution to a non existent HR management. Migrated employee information from paper.

Pros:

Easy and simple to use. Great way of organizing employee data. Great hiring and onboarding features.

Cons:

Not a very flexible software. You have to do things the way it is set up and there can be times where the software makes you do tasks a particular way that isn't the best

Alternatives Considered: Breezy and Rippling

Reasons for Switching to BambooHR: Best value. They had the best pricing and we just needed a simple solution.

Good product

Comments: Like the product for starting companies, but as your processes and strategy become more detailed, I am not sure if Bamboohr can manage properly as a stand-alone platform. Like the HRIS, the rest of the features are not robust

Pros:

Love the simplicity of the HRIS system to allow for tracking personnel

Cons:

The payroll system and time management are not as robust as it needs to be. Unlike optional features such as performance or applicant tracking that are not critical to risk management, the payroll and time management must be up to par to ensure customers are compliant with state regulations, able to identify and correct discrepancies quickly, and able to customize reporting to identify labor cost trends. Unfortunately, the payroll and time tracking doesn't relate.1 Example: We cannot track if meals are being taken or the system does not alert us when someone does not take their required lunch breaks. Depending on state, there are penalties associated with this2 Example: If an employee is scheduled to be terminated on a specific day, they are automatically taken out of the system before ensuring they were paid their last check. States have many different regulations around when a former employee must be paid their final check. We would have to alter the person's last day and final pay date in order to process their last check, which can cause incorrect records if we forget to switch the dates back to correct separation date. If we schedule termination ahead of time, we have no way of tracking who is up for termination soon or no notice that the person was removed from payroll ensuring timely payment. 3 Example: Timetracking is more than just about having the ability to clock in and out with approval. There is very limited reporting that can be pulled to track labor cost

Easy to use, Great Employee Engagement

Pros:

Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.

Cons:

Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.

Best purchase EVER

Comments: Best HR platform I have used so far. The training and resources available are excellent and most anybody can utilize it with little to no training.

Pros:

It is very streamlined, and you can customize it to be very personal based on your needs.

Cons:

Adjusting time sheets can be difficult if they forgot to clock out.

Alternatives Considered: Gusto and Workday Payroll and Workforce Management

Reasons for Switching to BambooHR: Cost and feature and the customer support and the salespeople weren't pushy.

HR Friendly, but has room for improvement

Comments: Depending on what kind of features you need, BambooHR may or may not be the tool for you. While it offers features other softwares don't have, there are also features competing products have that BambooHR does not. To each their own.

Pros:

I love that Bamboo HR has features that other softwares don't like the ability to post and view announcements. It's a been a great way for our HR team to share updates and benefits information in a place that's convenient to view and revisit.

Cons:

The People directory is a little harder to filter and use. While you can search by name or department, the results do not populate by Title. For example, if I search Customer Success Manager, the results come up empty, which doesn't seem helpful or intuitive if you are searching for a specific person in the directory.

Optimising HR Processes - A Tool That Delivers

Comments: My overall experience with BambooHR has been excellent. It's a platform that truly gets what HR professionals need, wrapping up all the essential functions in a clean, easy-to-use package. The combination of a user-friendly interface, robust features, and strong support makes it a game-changer for any company looking to elevate their HR operations. Highly recommend giving it a try if you’re serious about streamlining your HR processes.

Pros:

BambooHR i user-friendly and intuitive for managers and administrators. This platform has nailed the balance between simplicity and functionality, making it a breeze for anyone to navigate—even those who might not be the most tech-savvy. The features are designed with the entire employee lifecycle in mind, covering everything from recruitment to day-to-day management, which is incredibly valuable. The recruitment function and app integration are top-notch, allowing for seamless operation. And let's talk about the support chat—it's fantastic. You get quick, reliable help whenever you need it. The automated reminders are another solid feature, keeping you on track without having to micromanage every detail.

Cons:

If I had to point out one area for improvement, it would be the recruitment function. It could really benefit from CV parsing capabilities, which would make searching for the right candidates a lot more efficient. It’s a small tweak, but one that could add significant value.

Great application for Company Management

Comments: Overall, I really enjoy using it because it really enhances the relationship between HR and employees with any incessant need for direct communication and everything is tracked.

Pros:

I like the ease of the application and how quickly you can request for leaves or look at other people on leave as well. I wish that we could put in our own color profile as a personal setting, rather than stick to the one that the company has chosen. For example, HR has chosen the color orange, and I would like to change the color to Blue as a personal setting.

Cons:

I would like to see different views available for people on leave. For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else. It helps employees under teams recognize that another team member might be out that day and they may not get an approval. I would like to see flexibility on the way hours are plotted for a workday. For example, within our company we have to use percentages like 0.25 to describe a quarter day and because we have an 8-hour workday sometimes we need to take leave for only 1 hour or 1/2 hour and there is a difficulty in plotting that as a leave.

Streamlined HR Management with Room for Advanced Customization

Comments: BambooHR is a popular choice for small to medium-sized businesses looking to optimize their HR processes.

Pros:

BambooHR is famous for its user-friendly interface and intuitive design, which simplifies HR task management. Its standout feature is the centralized employee database that streamlines the tracking of employee information, performance reviews, and time-off requests. In addition, its robust reporting and analytics tools assist HR teams in making data-driven decisions. The emphasis on a positive user experience and comprehensive functionality often makes it a favorite among HR professionals.

Cons:

Integrating BambooHR with other software can be challenging or limited in terms of available options.

Bamboo makes life easier!

Comments: Bamboo is amazing. From the features to the customer service, the experience has been extremely positive for me and my company.

Pros:

Bamboo is constantly growing and making their products/services better! Their ATS, Time tracking, document management, onboarding/offboarding, reporting and so much more makes my job easier and more efficient!

Cons:

I wish Bamboo had a messaging feature built within it so that HR doesn't have to give out a direct phone number to applicants and employees.

Great HR Information System for medium size business

Comments: Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.

Pros:

Modern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.

Cons:

Is based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.

Alternatives Considered: Employment Hero

Reasons for Choosing BambooHR: BambooHR offered us so much more in terms of features and functionality than we would ever invest to build internally. The user experience was modern and easy to use from signing up a new staff member, to onboarding them and maintaining their HR and Leave records. Removed significant risk from process errors, failed notification of employment changes and record keeping for signed contracts. Moved from paper to fully online!

Reasons for Switching to BambooHR: Great user interface, custimisable, simple to use and configure, right featureset and complexity for our size of organisation.

Too simple for it's own good

Comments: We currently use BambooHR as an HRIS, and previously used it as an ATS. The employee database software is user friendly, but offers no customization. We inevitably switched our ATS to a different software because of these same concerns.

Pros:

It's very user friendly. You don't need to be very tech savvy to use the various features available in BambooHR.

Cons:

There is no customization available. If a feature is not available, there is no customization available to help tailor this program to your companies needs.

Alternatives Considered: Bullhorn ATS & CRM and ADP Workforce Now

Reasons for Choosing BambooHR: We were looking for a program that ties all of our systems into one program (HRIS/ATS/Sales Database and compatibility with ADP Payroll).

Switched From: Act! and Oracle Taleo Cloud

Reasons for Switching to BambooHR: It seemed like the most user friendly and offered the best compatibility with our existing programs.

This brought us into the modern world

Comments: This has been a game changing addition to our department and I don't know what I would do without it. The customer service is better than any other vendor I have EVER worked with.

Pros:

We are a small HR team and tracked everything on spreadsheets. This took an exorbitant amount of staff time to keep updated. I love the time tracking, our mother organization deducts leave one month after it is taken and so no one ever really knew how much leave they had. The electronic signature feature has been a game changing time saver. Supervisors being able to view employee documents at any time without having to come to our main location to pull the heavy paper file has been fantastic. And I always have current data at my fingertips including historical items that we used to have to go wade through old memos to reconstruct.

Cons:

There's not much to not love. I wish there were a few more features on the application part. I wish I could have files stored that employees could fill out and forward to us without having to ask us to send them a signature request.

Alternatives Considered: Paycom and Paycor

Reasons for Switching to BambooHR: Customer service, they offered a free trial, user interface, and ease of use

BambooHR is delicious!

Comments: We've been able to create tables to house our faculty credentials for tracking and reporting purposes. The signature documents and workflow has helped us reduce the time to create, email, and record faculty contract from several hours to 15 minutes. The eNPS survey has been a great way to monitor employee engagement every six months. We take the feedback provided in that survey and other communication channels and have made improvements in a number of areas that are important to staff and faculty.

Pros:

If I were a Panda (HR Administrator), I'd eat BambooHR every day. It's delicious compared to other common HR software forage I've tried. The modern look and feel of BambooHR is terrific. Our staff love the look and ease of use. As a one person HR team with 250 employees, BambooHR makes payroll, performance management, time tracking, and attendance a breeze. Take a nibble and taste the difference!

Cons:

The two items as an HR admin. that can be time consuming and a frustration are tracking training and benefit administration. It would be amazing if BambooHR would integrate with training platforms for single sign-on and training status updates on the employee profile. We use a third part benefits administration platform for benefits enrollment. They take care of the file feeds to carriers and billing. Any changes on that platform then must be updated in BambooHR for the deductions to roll over to payroll. The extra steps take time and can lead to error.

Alternatives Considered: Paycom

Reasons for Choosing BambooHR: Easy of use and cost.

Switched From: Workday HCM

Reasons for Switching to BambooHR: Ease of use, ability to customize, and straightforward pricing model.

BambooHR makes our work easier!

Comments: I overall loved the whole experience, from the introduction, sales/acquisition of the software, to the onboarding and data transfer. The Salesperson and Project Manager of our account made us feel decided about Bamboo from the very first approach. We feel candidate onboarding and administration of our personnel in the Company has become much more manageable.

Pros:

What I like the most about Bamboo is that tracking PTO, benefits, and celebrations is much easier compared to other software we've used before. This unique "social network" design has made it user-friendly for our employees regardless of their age.

Cons:

What I didn't love is that we couldn't find integration with LinkedIn for job postings. We had to use LinkedIn externally for recruiting.

Alternatives Considered: Lattice

Reasons for Choosing BambooHR: We needed a more accurate / visible PTO tracking.

Switched From: TriNet Zenefits

Reasons for Switching to BambooHR: Price, features

BambooHr is the most intuitive HR software available

Comments: My company had a lot of manual processes before we started using Bamboo. Bamboo simplified these procedures and freed up time that I could put toward other responsibilities. A certification tracking system was recently implemented. It wasn't as easy to set up as I'd hoped, but with the help of customer service, we're all set up and everyone (including managers) is getting reminders about upcoming courses and certifications.

Pros:

As an HR manager, BambooHR equips me with resources to improve workers' lives on the job. In times of need, I receive prompt assistance from BambooHR. Simply put, Bamboo HR is a joy to work with. It's user-friendly enough for small businesses without a human resources department to implement and utilize with no training.

Cons:

If we had a little more leeway, we could replace the generic performance assessment questions with ones specific to our company.

BambooHR makes my work life so much easier!!

Comments: Overall, very happy with BambooHR’s performance!! I recommend it to anyone who I know could benefit from it. Streamlines so many aspects of my day to day - hiring, onboarding, time clock, employee performance management, payroll, employee pulse surveys, .. the list goes on!

Pros:

Easy time-trackingPhone app makes it easy for coworkers to check time card Company-wide announcements (alert on phone if you have the app) Personnel documents all stored in one placeCan push out new procedures that require a signature after the coworker reviewsStreamlines the onboarding process Hiring platform is convenient and you can build templates for scheduling phone screenings and interviews You can process payroll right in BambooHRAttendance notes – we set it so that coworkers can see them, but you can keep them hiddenNotes – we set it so managers and admin can see those notes, but not the coworker. Good for documenting verbal warnings

Cons:

If you have a custom general ledger or another payroll report, they will build it for you, but it takes awhile to get it all sorted out We don’t pay the extra fee for benefits administration through BambooHR since we already use Employee Navigator through our benefits management group. (I have to manually select the benefits the coworkers choose to update their payroll deductions)

BambooHR perfect for small to medium sized businesses

Comments: Bamboo is constantly listening to what customers want and need and are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Pros:

It is easy to use for the back end and front end users. The Support Heroes are always so friendly and helpful and I have never not been able to get the assistance I need when I need it. They are constantly listening to what customers want and need an are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Cons:

the performance management system could be a bit more customizable and robust. We have had to create a couple extra tools for managers and staff to use outside of this platform. Wish there were a few more features when rating the employees, based on their skills. I do wish that the employee community was something we could purchase additionally and not bundled with other products we do not feel we need right now. Would love if the system integrated with Ceridian Payroll.. would make things easier.

Alternatives Considered: Workday HCM

Reasons for Choosing BambooHR: did not provide all the functions we needed and their service was not great.

Switched From: Collage HR

Reasons for Switching to BambooHR: Heard great reviews, wanted service that I could call and speak to someone during my office hours.

The convenient one-stop-shop for HR needs

Comments: It's easy to hire new workers and let old ones go. It's a great way for our employees to bond and get to know one another better. We don't have a dedicated account manager, but the live chat feature is fast and easy to use if we need help.

Pros:

After using BambooHR for more than five years, I can declare without a doubt that it has contributed significantly to the success of my company. Thanks to the report feature, I now know more about staff turnover and other factors.

Cons:

Reports on items waiting for an electronic signature should be downloadable. A manual updating function for leave types such compensatory time off should be made available to administrators.

Thank you BambooHR!

Comments: The reporting tool is excellent. It has allowed us to analyse sickness and timeoff especially over the last 2 years during the pandemic. We also used API to access everyone's phone number to send a text message update at the start of the pandemic to let everyone know what course we were taking. On a broader note, the Employee Survey has given us areas to address and we are improving our eNPS score every 6 months, which is great for employee engagement. We have recently started using the Hiring function which is proving very popular with the management team, allowing them to record their comments and share with others their thoughts on CVs and candidates, as well as being able to email the candidate through BambooHR, making an offer and onboarding. Great to have this functionality all in one place, it makes for a more efficient process.

Pros:

The software is easy to navigate and employees love using it. We have integrated it with other applications which works well allowing us to keep track of training. Best use has been through Time Off, Perfomance Management, Hiring, Onboarding/Offboarding, eNPS Employee Satisfaction Surveys and the reporting is excellent. Also, very happy with help and support you get from the BambooHR team. I have asked for additinal tabs to track secruity clearances and various other things, nothing is too much trouble.

Cons:

I would like to see the 'signature' aspects improved. I have starting using this a lot, but have issues with not being able to access external emails for contract signing capability. Also, when my forms are being completed, during the process of going from one person to another, the text runs off the form. It corrects itself once the final signature is complete, but this could be vital information which is missed by the final signer.

BambooHR Gets the Job Done for a Small business Organization

Comments: Overall, I am very happy with using BambooHR. The employee self serve system is user-friendly and easy to use. Employees love BambooHR compared to our last system. It is a big improvement. Employees also like the mobile app. It gives employees and managers the ability to keep track of employee information anytime and anywhere.

Pros:

As a one-person HR shop, BambooHR has made my professional life easier. The system is designed for small and medium-sized businesses. It is a web-based workforce solution that offers a variety of tools and features, like HRIS, applicant tracking, benefits management, onboarding, offboarding, leave tracking, customizable fields, reports, access levels, and more. It combines a multitude of HR functions into a single application. It effectively automated basic HR workflow, allowing me to spend more time on other crucial tasks. Forms are online and it has eliminated a lot of paper. The customer support is very good.

Cons:

I am not a fan of the new benefits upgrade. Only time will tell if it has helped me or not. I would like to see a total rewards compensation statement. All the data is in the system. It would be helpful to give employees annual total compensation statements.

Alternatives Considered: Corpay One

Reasons for Choosing BambooHR: BambooHR is user-friendly. Employees can go into the system and find what the need very easily. IRI's president told me he loves BambooHR.

Best HR Product I Have Used

Comments: Setting up and using signed document features - super easy, allows simple tracking of who has signed.

Pros:

We are a small-mid-sized business and this product makes managing people and processes very easy for the administrators and the users. User feedback is that the product is intuitive and easy to navigate.Service has always been stellar!

Cons:

Features continue to be added and I am sure the one I want most will come in due time but I would love to be able to file documents with recruitments that are not connected to an applicant. Things like approval forms and interview question templates.

Alternatives Considered: Dayforce HCM

Reasons for Choosing BambooHR: Ease of use

Switched From: Humi

Reasons for Switching to BambooHR: Cost, interface, service

My BambooHR Honest Reviews

Comments: Overall, BambooHR is a comprehensive and user-friendly HR management software with excellent customer support and reporting capabilities. However, its limited integration options, high pricing, and limited customization options may not be suitable for all organizations.

Pros:

BambooHR is a popular human resources management software that offers a range of features designed to streamline HR processes and improve employee management.Here are some this I mostly like about this software:User-friendly interface: BambooHR has an intuitive interface that is easy to navigate, making it easy to manage employee data, track performance, and run reports.Comprehensive HR features: BambooHR offers a range of HR features, including payroll, time tracking, applicant tracking, onboarding, and performance management, all in one platform.Customizable options: BambooHR can be customized to fit the unique needs of your organization, allowing you to add custom fields, workflows, and reports.Strong reporting capabilities: BambooHR provides extensive reporting options that allow you to generate data-driven insights into HR metrics, such as employee engagement and performance.Good customer support: BambooHR provides excellent customer support, including a knowledge base, training resources, and live chat support.

Cons:

Limited integration options: BambooHR has limited integration options with other software, which can make it difficult to sync data with other business tools.Expensive pricing: BambooHR can be expensive, especially for smaller businesses, as the pricing is based on the number of employees.Limited customization options: While BambooHR can be customized to fit the unique needs of your organization, there are some limitations to the customization options available.Limited mobile app functionality: While BambooHR has a mobile app, it has limited functionality, which can be frustrating for employees who need to access HR information on-the-go.Limited recruiting features: BambooHR's recruiting features are somewhat limited compared to other recruiting-specific software on the market.

BambooHR: Elevating Onboarding Excellence!

Comments: In summary, BambooHR sets the standard for onboarding software. Its user-friendly interface, customizable features, and top-notch support make it an invaluable asset for any organization seeking to elevate their onboarding experience. With BambooHR, the transition from applicant to fully integrated team member becomes a seamless and enjoyable process.

Pros:

BambooHR redefines the onboarding experience, seamlessly blending efficiency with user-friendliness to create a platform that delights both HR professionals and new hires alike. As newcomers to the BambooHR family, we've been thrilled with the platform's capabilities. Its customizable onboarding templates stand out, allowing us to craft tailored experiences that reflect our company culture and meet our specific needs. This adaptability not only saves time but also ensures that new hires feel welcomed and engaged from day one.

Cons:

One minor drawback we've encountered is the inability to reject a document that a user has already signed, necessitating the need to send it back for revision.

Easy to use system that allows central tracking and reporting of most employee information.

Comments: BambooHR has been really helpful in storing and reporting on employee information, giving employees access to view their benefit and personal information, and I can't rave enough about the Applicant Tracking feature. As a one person HR department, BambooHR has allowed me to become a strong, communicative and organized recruiter in the midst of the million other things I do. As I learn more about email alerts and forms, I'm finding more and more ways for BambooHR to support and automate processes that otherwise take up a lot of time and paper. I love that you constantly seek, and act on, customer feedback to make continuous improvements that are relevant to improving our day to day operations. I love that you are responsive to questions and patiently provide guidance and instruction on how to use features. I don't feel like I've purchased this software, and fell into a black hole. The Bamboo team is accessible and supportive, welcoming questions and feedback. I look forward to learning more about how I can use BabmooHR's current features, as well as waiting to see what new features and updates you'll roll out next. Happy Bamboo-ing indeed!

Pros:

BambooHR's customer support is second to none. How they find such cheerful, helpful people, I don't know. They are happy to work with you to help you get the most out of the system. The system is user friendly and can be customized in a lot of ways. You can report on any information in the system, with easy to use standard reports, or you can create your own. They constantly add features and make improvements based on customer feedback. In some cases, they can make requested changes immediately. But they really seem to listen to what you want, and work to get there. Employees can see and request updates to their information, as well as complete & submit forms electronically. I'm able to create approval workflows to support many request processes, allowing us to become more automated and maintain files electronically, which we can then report on. I love the applicant tracking system. I think it's the strongest feature they have, allowing collaboration with hiring managers, as well as communication with candidates. It's helped me manage and improve our recruitment process with the click of a button. All candidate records are maintained in one place, and can be seamlessly on-boarded.

Cons:

It is only as good as the data you enter, and does not currently integrate with the other systems we use. So, it requires constant data maintenance to keep employee information up to date, for effective reporting. There's no seamless automation for benefit enrollment. The time off system is easy to use, but does not currently show enough detail to be useful for our needs. I hope that BambooHR will focus on automating the integration of information from other systems, and provide a simpler update of benefit plan information at year end.