--- description: Discover the benefits and disadvantages of CallFire. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallFire Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [CallFire](/software/106571/callfire-cloud-call-center) # CallFire Canonical: https://www.capterra.co.uk/software/106571/callfire-cloud-call-center Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/106571/callfire-cloud-call-center?page=2) > Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads\! > > Verdict: Rated **4.3/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CallFire? With the CallFire system, any sized customer is ideal. The software is easily scaleable to maximize a lean startup team, or help improve efficiency on the enterprise level. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 26 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CallFire - **Location**: Santa Monica, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$599.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: LITE $99 /month 2500 minutes/texts STARTUP $199 /month 5500 minutes/texts PRO $599 /month 20000 minutes/texts Pay as You Go: 5 cent per minute/ text - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Auto-Dialer - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - Dashboard - IVR - Inbound Call Centre - Keyword Tracking - Multi-Campaign - Multiple Scripts - Outbound Call Centre - Phone Key Input - Power Dialer - Predictive Dialer - Reporting/Analytics - Survey/Poll Management - Text to Speech - VoIP - Voice Customisation - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software) - [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (562 reviews) 3. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (224 reviews) 4. [Five9](https://www.capterra.co.uk/software/132405/five9) — 4.2/5 (481 reviews) 5. [Ricochet360](https://www.capterra.co.uk/software/141932/ricochet) — 4.8/5 (82 reviews) ## Reviews ### "CallFire is an Effective & Affordable Solution" — 5.0/5 > **Amber** | *5 December 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: - The voices for type-to-speech are pleasant, easy to understand - It's really affordable - The interface makes it easy to set up - Live transfer is extremely useful > > **Cons**: - I wish it had the ability to edit the text of a recording, or at least view the words being spoken so they can be copied to another response. It's a bit cumbersone to have to retype for small changes. > > I was in a pinch with my billing admin out of the office for a long time, so I needed a solution to let clients know if their invoice was overdue. I set up CallFire and got fantastic results from the first time I used it. I love the option of transferring to a live person, too. It's been great for recouping late payments in my small business. ----- ### "Callfire Review" — 4.0/5 > **Verified Reviewer** | *9 October 2018* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I was using some other auto dialing products before i got to know about Callfire from one my business mate. When i saw it working i was amazed. The uploading of the data, caller lists is very easy no matter if it is any file extension format it accepts all and shows you the exact call details on the screen as they are uploaded on it. We do not have to mention the unwanted details like address, zip, area code or postal code like rest of the dialer requires necessarily in order to get the calling list uploaded on the software. The call connectivity is excellent and i never have experienced a call drop or breakage call echo while dialing, (Provided sufficient internet bandwidth). They have got exiting upgraded features like messaging from a smart phone app. Call broadcasting and even you can track your call records as well. IVR (interactive voice responses) lets you set us inbound caller messages, product details, help center escalations till the time the caller is being answered by the next available agent. We also can make conference calls as well as call routing from this software. Also we can configure as many agents as we want on this dialer. We also can rely on the superior customer service as they are always available to help us with any technical issues. > > **Cons**: Honestly, no hassle, nothing to say bad or anything which i dont like about this product. It worth's every single penny invested.Value for money and happy customer engagement. > > It has been a great help for my business to generate more revenue with better quality and low maintenance problems. ----- ### "Horrible support, and way too many calls dropped" — 1.0/5 > **David** | *24 March 2022* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Interface is relatively easy to use. That's about it for now. IVR support is non-existent. > > **Cons**: Customer support, which used to be decent, is now a form you fill out. The form you fill out goes into the ether. No response in email that form was received. Price is fairly expensive relative to Twilio. Call are being dropped 30% of the time. Despite our testing proof otherwise, they are blaming our phones for the issues. ----- ### "Use it all the time for my business" — 5.0/5 > **Verified Reviewer** | *22 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: I use this software for all my outgoing calls. It allows me to schedule confirmations to my clients with one click of a button > > **Cons**: I had it set up for me by a subcontracted programmer. I do not have the technical knowledge to manage my set up. Wish the company had people on call to set up things for me and later make changes > > great software\! ----- ### "Easy to use and feature rich, we've grown to absolutely love it." — 5.0/5 > **Verified Reviewer** | *7 May 2018* > > **Pros**: The UI is easy to navigate and all major features are clearly accessible from nearly anywhere. The reports are also powerful so we've been able to track \& update metrics, increasing our overall productivity quite quickly. > > **Cons**: Initially we were concerned the features may not be that beneficial to us but once we began to see an increase in revenue due to sending out discounts \& promotions, along updates and notifications so easily, we were very pleased. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/106571/callfire-cloud-call-center?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/106571/callfire-cloud-call-center) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data