--- description: Discover the benefits and disadvantages of Clio. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clio Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Clio](/software/105428/clio) # Clio Canonical: https://www.capterra.co.uk/software/105428/clio Page: 1 / 69\ Next: [Next page](https://www.capterra.co.uk/software/105428/clio?page=2) > Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI. > > Verdict: Rated **4.7/5** by 1691 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Clio? Ranked \#1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI and trusted legal research. Proudly used by 400,000+ legal professionals ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1691 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: £69.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Clio pricing per user starts from: £49/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Bank Reconciliation - Bankruptcy Case Management - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Collaboration Tools - Compliance Management - Conflict Management - Contact Database - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Customisable Invoices - Deadline Management - Debit/Credit Card Processing - Document Capture - Document Management - Document Storage - Electronic Signature - Expense Tracking - File Sharing - Financial Management - For Legal Professionals - Full Text Search - General Ledger - Income & Balance Sheet - Interaction Tracking - Invoice Management - Invoice Processing - Lead Management - Legal Case Management - Mobile Payments - Multiple Payment Options - Payment Fraud Prevention - Payment Processing - Receipt Management - Reminders - Sales Pipeline Management - Task Management - Tax Calculation - Time & Expense Tracking - Time Tracking - Trust Accounting - Version Control - Workflow Management ... and 31 more features ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox Business - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [Law Practice Management Software](https://www.capterra.co.uk/directory/20038/law-practice-management/software) - [Legal Accounting Software](https://www.capterra.co.uk/directory/32592/legal-accounting/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) ## Alternatives 1. 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Time recording is very straightforward and it makes our billing easy. > > **Cons**: Downsides are: there is no currency conversation; cannot split invoices on one matter (e.g. we have to 2 or more entities responsible for payment say, 50/50, but there is no way of automatically splitting the invoice; no summary front sheet for an invoice. > > The overall experience has been an absolute pleasure. I love it\! It makes time recording, billing and credit control very straightforward. It sets out the matter and client information in a very simple and straightforward manner. Support is great too which makes a big difference. Everyone who has joined our company has got on with it with just half an hour of general training. Nobody complains about it. ----- ### "Fantastic product and exceptional onboarding and support" — 5.0/5 > **James** | *12 April 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use Integration with Outlook Doc sign Matter stages > > **Cons**: Billing cost Not having two way syncing with email > > The onboarding process with \[sensitive content hidden\] was exceptional. She was very thorough and knowledgeable and we were up and running in no time. Clio is saving us a tonne of time and we have much better visibility and reporting. ----- ### "So glad we switched to CLIO" — 5.0/5 > **Kelcey** | *5 August 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to pick up and use, even after switching from a software the the firm used for 15+ years. There are several great features but our favorites are clio payments, efiling, the ease of billing and bill review, reporting and the newly added automations. Our firm also loves the tasking feature and the several ways to capture time. There are several integrations that also make clio a sharp software. > > **Cons**: I do not like that we can not assign one task to multiple people. I also do not like that the trust listing report can not show the responsible attorney. > > The overall experience with clio has been great. It has allowed for partners in our firm have actual data at their fingertips and it has allowed our firm to get bills out quicker and a better handle on our collections with the multiple payment methods available with clio payments. ----- ### "HIGHLY RECOMMEND CLIO - For now and the next 5-10 years." — 5.0/5 > **Christopher** | *30 October 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Clio is constantly evolving, improving and innovating to improve the Customer (law firm) experience, consequently enhancing clients' matter outcomes and the client experience. > > **Cons**: Pricing is seemingly disjointed. Separate tiers for Manage (LPM), Grow (CRM), Accounting, Draft (Docs/Templates/Automations), the CPI (Clio Personal Injury "add-on") and now Clio Work (Ai, Research, etc.) If these programs were integrated, and we could select them a la carte under various plans, versus what appear to be distinct packages (some based on user licenses, some that are mandatory for the firm), it would help. IF the CPI or DRAFT were included, maybe for a slightly higher price, it would seem more integrated. I understand the economics, costs to deliver superb service by Clio and value the various components bring, but it is becoming onerous and unwieldy for a solo/sm. firm. > > Aside from that minor, negative Con above, I Love Clio, as does my staff and colleagues. I've been practicing 34 years, and somewhat of a legal-tech nerd, and hope to remain with Clio for the remainder of my career (5 - 10 years). ----- ### "Clio is just . . . meh\!" — 3.0/5 > **Verified Reviewer** | *13 August 2025* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: Their customer support until 2025 was excellent, which means they know how to provide it. It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor. They were good at helping resolve issues at one time. The program is easy to use and set up however and invoicing is relatively straightforward. > > **Cons**: The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist. We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review. > > This is a good program for a solo or small office but a below average program for a large office. The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility. ----- Page: 1 / 69\ Next: [Next page](https://www.capterra.co.uk/software/105428/clio?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/105428/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data