--- description: Discover the benefits and disadvantages of Simpro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://www.capterra.co.uk/software/10529/simpro-enterprise Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/10529/simpro-enterprise?page=2) > Simpro is the leading AI-first operating platform for the trades, built to eliminate complexity, unlock clarity, and double business pr > > Verdict: Rated **4.0/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simpro? Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 145 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, Australia - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English - **Available Countries**: Australia, Canada, Ireland, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Asset Tracking - Availability Management - Billing & Invoicing - Booking Management - Business Process Automation - Calendar Management - Calendar Sync - Contractor Database - Cost Database - Cost Estimating - Document Management - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Equipment Management - Estimating - Facility Asset Management - Financial Management - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Forms Management - Integrated Business Operations - Inventory Management - Invoice Processing - Job Management - Maintenance Management - Maintenance Scheduling - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Payment Processing - Preventive Maintenance - Process Modeling & Designing - Progress Reports - Project Management - Project Planning/Scheduling - Proposal Generation - Quotes/Estimates - Real-time Scheduling - Reminders - Repair Tracking - Reporting/Project Tracking - Scheduling - Service History - Takeoff - Time Tracking - Work Order Management - Workflow Configuration ... and 82 more features ## Integrations (47 total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.co.uk/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.co.uk/directory/30673/plumbing/software) - [Contractor Software](https://www.capterra.co.uk/directory/30853/contractor-management/software) ## Alternatives 1. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3282 reviews) 2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2007 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1435 reviews) 4. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20621 reviews) 5. [FreshBooks](https://www.capterra.co.uk/software/142390/freshbooks) — 4.5/5 (4511 reviews) ## Reviews ### "Far from great, avoid if possible." — 1.0/5 > **Guy** | *5 August 2025* | Telecommunications | Recommendation rating: 0.0/10 > > **Pros**: I'll come back to this. Struggling to think of anything. I suppose being on hold for 30 minutes at a time, allows for me to reflect my life choices of this software... > > **Cons**: Support is poor. App requires full reinstall after every update. Regularly has bugs and work is lost. Prices have recently gone up again and there are regular outages. If you try ringing, it's usually a long wait. Support tickets are normally days, not hours for responses. > > It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left. Support has been poor, product does get slightly improved every now and then. But generally not great. Its a shame, because it has the potential to be great. Just lacking good software developers. ----- ### "Simpro Update After 1 Year" — 5.0/5 > **Harry** | *19 March 2026* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: Simpro has proven itself to be a reliable CRM system for our business. It is flexible and customisable to suit our ever-changing business workflows and now we've been going for a while we find it very easy to use. > > **Cons**: Support can be lacking especially when it comes to the mobile application. The usual response it just to re-install the app. > > Really impressed - personally I can't see any other way of working for the foreseeable. I would recommend it to any business in a similar trade, as long as they are able to put the work in for implementation \& ongoing dev. ----- ### "simpro honest review" — 1.0/5 > **Carl** | *13 November 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... > > **Cons**: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. > > one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. ----- ### "Simpro- Simply the best tool to have for all the answers" — 4.0/5 > **Verified Reviewer** | *12 September 2024* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and integrate other tools like Tango, Calendar etc. Tutorials are self explanatory and quick set up. Safe longin enabled via Okta. Free trial period is good to evaluate the tool. > > **Cons**: Customization is not very well established. Also it needs some automation. > > Overall a good tool to keep all the information in one place. ----- ### "Constantly improving, but still needs some extra features" — 4.0/5 > **brendan** | *3 June 2024* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: Overall it is easy to use and the customer support is fast and helpful. > > **Cons**: I would like to see more customisation in permissions for viewing and changing data. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/10529/simpro-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/10529/simpro-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data