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Average Ratings

  • Overall
    5 /5
  • Ease of Use
    4.5 /5
  • Customer Service
    5 /5

About IT Asset Management

Centralised full lifecyle IT asset management with SAM, discovery, and integration to all systems including SCCM

Learn more about IT Asset Management

Showing 2 reviews

Naveen K.
Desktop Engineer
Banking, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/01/2020

"xAssets - Asset Management Tool"

Comments: Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.

Pros: We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory.
It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc.
Also we can create and edit custom reports easily.

Cons: We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.

Vendor Response

by xAssets on 07/02/2020

Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges).

  • Reviewer Source 
  • Reviewed on 22/01/2020
Paul D.
Operations Support Analyst
Automotive, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/01/2020

"Awesome Product & Outstanding Support"

Comments: Our overall experice is fantastic. xAssets is a huge upgrade from our old, manual system. We love the automation as a result of synchronizing with other systems. This product allowed us to be more effcient in managing our IT assets. Support is also very important to us and xAssets always resolves any incidents promptly. I hightly recommend xassets for your IT asset managment needs.

Pros: I liked most the automation aspects of the solution and how we were able to customize it to fit our needs.

Cons: No complaints. Intially there were a few kinks with integration, however xAssets worked diligently to resolve those issues quickly.

  • Reviewer Source 
  • Reviewed on 18/01/2020