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About ChatGPT

ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.

Learn more about ChatGPT

Pros:

What I like most about chatgpt is how quickly it understands my commands and generates results.

Cons:

There may be algorithmic bias which should be addressed.

ChatGPT ratings

Average score

Ease of Use
4.7
Customer Service
4.0
Features
4.6
Value for Money
4.3

Likelihood to recommend

8.9/ 10

ChatGPT has an overall rating of 4.5 out of 5 stars based on 91 user reviews on Capterra.

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Filter reviews (91)

Archit
Archit
full stack developer in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My experience with with most advanced AI Model - ChatGPT

5.0 3 months ago

Comments: I have been using ChatGPT for a long time and have enjoyed how it has improved since it started. It is now able to give very long responses and with the o1 it is even able to generate full-length project reports. It's an excellent code reviewer and can provide alternate ways to perform the same tasks. But sometimes it may not be very accurate so I always make it a point to read through to rectify issues if any.

Pros:

Ability to complete the same work in minutes which would take a person days to complete. It can remember chats which makes it an efficient tool when we want the modification to certain information multiple times for eg. you can share your resume with it and then based on the job profile it can make changes for you whenever you apply for a new one. It is a very handy tool for developers as it has in-depth knowledge of libraries and frameworks such as React, Angular,Javascript, and others.

Cons:

Since it is trained on fixed data its ability to think of a solution is limited so it may repeat the solution if it does not have enough information on the innovative solution.Reading text from images is still not clear . Images generated by it are too detailed and one can make out they are generated by AI. Sometimes it may remove some information from the solution if your prompt focuses on a specific part of the solution

Tayeb
Self employed in Canada
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

GPT-4o is so good it seems unreal

5.0 7 months ago

Comments: I have been using ChatGPT the free version and occasionally the paid one, it is lightyears ahead of other AI's I have tried so far. Copilot and Perplexity are good but often find myself using ChatGPT as it just gets whatever you ask it done at the first attempt. With Perplexity for example, it sometimes did not understand the query.

Pros:

It is becoming more and more accurate and now the free version includes images and file lookup. The "Explore GPTs" many people never navigate in the menus but this is a gold mine if you want to get more specific as you have many tools for programming, research analysis or education. GPT-4o is like your omniscient friend, it can help with anything and you can just have a conversation with it about anything and it sounds scary natural.

Cons:

GPT-4o is good but I'm sometimes experiencing latencies or it disconnects even if the internet connection is steady. It's relatively new so I guess it will get better.

Peter
Director in Australia
Banking, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

LOSS OF FUNDS AND NO SERVICE

1.0 3 weeks ago New

Comments: Disappointing. No one to talk to and funds gone! They must know the issue

Pros:

I did like the free version but need more. Stick to the free one.

Cons:

YOU pay for the PRO version and get nothing in return. There is no one to talk to any your oney is gone. A rip off. I am not the only person with the same complaint. In my mind it is robbery.

swati
Sr. Graphics designer in India
Graphic Design, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Chat gpt making work easy

5.0 8 months ago

Comments: Quite amazing experience with chat gpt as its helpful ingenerating captions, taglines, instagram copies, mails even the content for presentation

Pros:

chat gpt generates content which is very genuine and meaningful and eve small prompts work for it, even if you are not elaborative you can generate nice and meaningful content

Cons:

chat gpt works less likely in case of multilingual content generation. Secondly regenerating content gives same meanings and content repeatedly.

Shrushti
Writing in India
Writing & Editing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Use it to ease your work.

4.0 3 months ago

Comments: It is good for use to enhance your workability. Sometimes, it makes it dependent on the application. It gives short information but is not detailed. What I love about this is that it gives basic information to big information.

Pros:

This software is where you can find information in minutes. This has no country boundaries. The most useful part is to remember your previous search and give an answer based on that. It understands what information are you looking for if you are not even clear about it. Also it gives example to understand easy.

Cons:

This app is addictive. It is not so good to use on a regular base. It is not always true if you are looking for very internal information, so you have to double-check sometimes with Google Sites or any other information platform. For getting new information besides old what you have done before this can't give because it stuck on your previous information and data. Use ChatGPT to simplify your work but not to do a fast job.

RITA DE CÁSSIA
autonoma in Brazil
Apparel & Fashion, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Everything you want to know is here

5.0 4 months ago

Comments: Whenever I need some clarification or research a subject that I have no knowledge of or little information about, I do a search. In this application you will find information on all types of subjects.

Pros:

Clarity and quantity of information. Any subject you search for is answered with a large amount of detail and relevant information and you can delve deeper into the subject and the application provides more information, which I consider very relevant.

Cons:

I haven't found any negative points yet, so far I've used it a lot with a very positive level of satisfaction.

Sarah
Business Development Coordinator in US
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great tool!

5.0 last month New

Comments: Amazing! I use ChatGPT almost every day.

Pros:

The ability to quickly prompt ChatGPT with the help I need and within seconds, receive a well-written answer.

Cons:

When you need to post a lot of verbiage at once, the paste appears as an image instead of text. Then you have to use another program to post the text into and then put the text in ChatGPT again.

Adeola
Writing in Nigeria
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Chatgpt : Great For Content Generation

5.0 last month New

Comments: It's very effective and easy to use it has user friendly interface

Pros:

It generates efficient and effective response

Cons:

It can make mistakes because it is an artificial intelligence

Edgar
Software developer in France
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good ai for text, less accurate with code

4.0 4 weeks ago New

Pros:

The fact that you can ask it to rewrite text, refactor code or create code from scratch

Cons:

With code, the results were sometimes disappointing, it gives sometimes code with many issues and sometimes it becomes lazy

Mark
Sales manager in Canada
Computer Hardware, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

ChatGPT Ai at its best!

5.0 2 weeks ago New

Comments: Overall ChatGpt is an amazing tool and helped me save a lot of time to do research on things which would require me to go on the web and do a detailed research.

Pros:

Chat gpt is an awesome Ai tool. I found it to be super useful for daily needs and having information on my finger tips. It is capable of gathering accurate information instantly on demand.

Cons:

Sometimes if you are looking for statistical data, I notice ChatGPT provides u with the external links available of the information you are looking for and does not analyze all data available.

Sadekur
Software Developer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An assistant I got to help me on any situation

5.0 5 months ago

Comments: ChatGPT is really powerful, and the plugins make it even better. I had a billing problem, but their help was super fast and helpful. They kept me updated the whole time.

Pros:

ChatGPT is very nice. It's so user-friendly, and with GPT+ and plugins installed, it really changes the game. I'm able to find information fast and write things fast, too. It's absolutely one of my favorite tools.

Cons:

GPT-4 is quite cool, but at times it gets slow or even stops working, even when my internet is fine. Maybe this happens because it's new, so hopefully, it will improve some time soon.

Jeff
Instructional Tech Coach in US
E-Learning, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT for Education

5.0 10 months ago

Comments: Its been good. For the way I use it, and teach it, its an amazing tool that every teacher should have bookmarked and open daily.

Pros:

This can save teachers hundreds of hours through out the year with doing basic things such as writing questions, helping with rubrics, writing objectives, coming up with ideas, brainstorming...

Cons:

Its hard to fully trust as it is always confident it its answers yet really messes up on some things. None more than math. For some reason it seems that it knows what its doing yet the math answer is often wrong.

Vijayalaxmi
Senior Manager - TA in India
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT - A Quick Fix

5.0 5 months ago

Comments: Ever since i have discovered this app, i have been using it in almost all my work, may it be writing email, letters , research for PPT or ever a content for my presentations. It uses simple readable language which makes it more user friendly.

Pros:

You can use ChatGPT for almost all my communications and Content Gives quick write up and the content is precise. You may change your prompt as many times as you wish. The run time is so fast that your work finishes in no time. User Friendly Interface

Cons:

You must frame the exact prompt to get best content/Results You tend to trust the content without verifying as this acts a quick fix to all the content that you need in seconds

Tiffany
Tiffany
Founder in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My new bestie

3.0 last year

Comments: I love it. It's like having a personal assistant, business coach, content generator, and editor all in your pocket. If you have a new business, this is a goldmine b/c while you may not be able to afford a marketer right off that bat, you can use Chat to make doing it yourself easier!

Pros:

Sorry not sorry, but ChatGPT is awesome. Yes, in the beginning there were some issues, but what software doesn't have that when it first launches?! Now, let's get into what makes this what you need. I've literally replaced google with it for a LOT of things. I've used it to help me come up with icebreakers or group activities for my speaking engagements and 1:1 clients. Getting clear and more focused on your business (or personal) thoughts and plans is soooo much easier with ChatGPT. Some look at it as doing the work for you, but I see it as helping you think deeper or sparking ideas that you may not have thought of.

Cons:

If you do not have the paid version your access to GPT 4 and soon to be 5 will be limited.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Application review for Chat GPT

5.0 last year

Comments: 9/10

Pros:

I like all the features of ChatGPT. If I need something very urgent to write, I Always use the Chat gpt, and this application helps me lot in everyday use.

Cons:

I only say that, if the application can do instant chat with many languages, then it will be easier for us.

Ben
Ben
Owner in UK
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Welcome to the future!

4.0 2 years ago

Comments: Overall, my experience is one of a massive productivity boost and a revelation in how much I can accomplish in a given space of time. This is the future.

Pros:

ChatGPT makes it possible to pretend to have business acumen, knowledge, and opinions that you haven't rightfully earned. In addition it can massively speed up text-based workflows, and removes the need for "grunt work" thinking. Like it or not, this is the future. Better to embrace the inevitable!

Cons:

I don't like that ChatGPT clearly has a left-leaning orthodox bias which makes it very challenging to use when writing about current political issues, or controversial historical matters.

Enrico
Enrico
Language Technologies Expert in Italy
Verified LinkedIn User
Translation & Localization, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Generative AI at your hands

4.0 last year

Comments: The go to place for spending up my Coding workflow.

Pros:

Free to use, good performance, good output in natural Language and code

Cons:

The free Version is still Limited to gpt 3.5 turbo instead of gpt4

Nora
Managing Director in US
Consumer Electronics, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

new to ChatGPT

5.0 12 months ago

Comments: like the products, need to learn more and overall assessment is good and less time having to think about what to say and do lots of research.

Pros:

Pros: speedy writing, rewriting, and good results if you know what you are doing.

Cons:

Need to learn new computer languages to get the best outcome

Lipa
Finance Manager in UK
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

ChatGPT - Review

5.0 6 months ago

Pros:

The on the spot response for questions such as excel formulas to use in describing what kind of reports I would like to see and what cost categories to use in my chart of account

Cons:

Nothing at the moment since it has been very useful in my weekly task

Haydn
Boss in Australia
Computer Games, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Starting to be great

4.0 last year

Comments: I love it, helps me out when I’m stuck, slowly becoming my go to instead of Google

Pros:

There’s so many capabilities to this ChatGPT, it’s insane at how accurate it can be at times and scary in some sense also

Cons:

Subscription fees are a bit high but the free version is just as good as the paid to make it accessible for everyone

Cindy
CEO in US
Computer Networking, Self Employed
Used the Software for: 1-5 months
Reviewer Source

ChatGPT is amazing

5.0 last year

Comments: My overall experience with chatgpt has been very positive. I have used it a number of times to help me with marketing strategies and creating effective content. I highly recommend chatgpt to everyone.

Pros:

What I like most about chatgpt is how quickly it understands my commands and generates results

Cons:

There really isn't anything I don't like about chatgpt

Farhan
student in Australia
Higher Education, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

ChatGpt Review

5.0 2 years ago

Comments: It is very helpful while I am doing my research like solving math problems or generating ideas.

Pros:

the advantages of ChatGpt are able to reply like a human and solve difficult math problems by understanding the text.

Cons:

the disadvantage of ChatGpt, its responses are derived from its knowledge base, which is based on information that is only up-to-date until September 2021.

Raj
Software Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Good for Productivity

4.0 last year

Pros:

Good for Productivity it is very Helpfull

Cons:

Some time lack connectivity and response time

Sayma
Sayma
Writer in UK
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great for brainstorming!

5.0 2 years ago

Comments: Really great, I use it especially for brainstorming ideas when I'm working on a creative writing piece.

Pros:

I really like the fact that you can use the chat bot really conversationally and it still understands what you are trying to say. And even if it doesn't the bot is polite in asking to rephrase or repeat.

Cons:

Sometimes you have to tweak some phrases but it's nothing major.

Jacqueline
Brand Designer in Canada
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A Personal Assistant That Never Takes a Break

5.0 4 days ago New

Comments: I think it's great to give you content ideas but it cannot provide context. Only humans can do this. I can save time when you need to get really clear about a plan, but again, if you're not a concise communicator you will get exactly what you ask for. Educated people in their field of expertise can ask questions with the language needed for said field and then it gives you terrific ideas.

Pros:

I like using this as a personal assistant. Meaning, when I have several tasks on a long punch list. I can get clear about what to prioritize first and also what I might be missing. Using this as a think tank for flushing out ideas has been a gamer changer.

Cons:

You cannot treat this as an expert per say. It will give you surface type answers that are current but it is prudent to dive deeper through further research. I cannot give you context, it can give your mediocrity and sterile answers. But this should be used as a jumping off point.