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My AskAI Reviews

4.6 (81) Write a Review! United Kingdom Local product

About My AskAI

Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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Pros:

Cost effective solution that is easy to use and provides helpful (yet not comprehensive) responses.

Cons:

The ease of access to a vast amount of personal data and content make me feel a bit uneasy on how safe this could be in case something goes wrong.

My AskAI ratings

Average score

Ease of Use
4.7
Customer Service
4.7
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.4/10

My AskAI has an overall rating of 4.6 out of 5 stars based on 81 user reviews on Capterra.

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Filter reviews (81)

Don
Don
Founder in US
Verified LinkedIn User
Insurance, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

MyAskAI will save you time, I promise.

5.0 last year

Comments: I work with a number of small businesses an this is a fast and easy way we can improve the on boarding process. They can quickly connect all of the onboarding documentation allowing new team members to ask questions and find the answers without search through files.

Pros:

The ease of getting started is the best. I've tried numerous AI assistants and solutions to access your personal knowledge base. This one is the easiest to start. I was up in less than 5 minutes asking questions to the files

Cons:

The limited number of integrations is probably the biggest issue.

My AskAI Response

last year

Thanks for this Don! Please do let us know on our feedback.myaskai.com page what integrations you want to see next!

Verified Reviewer
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A decent chatbot for dcouments

4.0 last year

Comments: Overall, this was a good chatbot app as it allweod a lot of documents to be uploaded. However the outputs I am not sure whether they took from 1 document by itself or via many different documents and synthesised/summary together.

Pros:

What is unique regarding this was the fact that you could upload multiple documents (pdfs), webpages etc - in parallel. There was a limit to the number of pdf size but it was easy to manually split the pdfs in size and then upload. Some places place a limit to the number of pdfs that can be uploaded to any chatbot - but the limits here are very much generous. Documetns and webapges can have images within without need to do any formatting which made it easier.

Cons:

The pricing was a bit more expensve than competitors. It would be better if the subscription price can be reduced if you can integrate in your own OpenAI key. The output was decent but was limited in the sense that there was very much limited ability to converse with the chatbot beyond what was output. Very frequently the chats ceased, and limited followup questioning.

My AskAI Response

last year

Thanks for the review, we are looking into ways to increase the chatty-ness of the bot, so keep your eyes peeled!

Hector
President in US
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

CPA website feedback

2.0 last year

Comments: So far, I need this to improve. Customer Service responded quickly initially but then took a few days for the follow up.

Pros:

It fulfills the novelty that I was looking for on my website.

Cons:

It does not function great. It needs to speak the language it is spoken to and provide more answers based on the content. My first AI straight up didn't answer simple questions like, do I get taxed on a home sale when I had added the publication for home sales from the IRS website. Things like that

My AskAI Response

last year

Thanks for the feedback Hector. The vast majority of our users do use as more than a novelty on their site it should be said and we're sorry it didn't work out for your particular use case.

Chris
Program Director in US
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customizable, Easy-to-use Chatbot Platform

5.0 last year

Comments: Fantastic. I’ve experimented with several different tools. The platform offers everything I need to create tailored, engaging chatbots for my website. The chatbots have significantly improved customer interaction and experience, leading to increased sales and customer satisfaction. I've also enjoyed the efficiency and ease of use the platform provides, making it a breeze to manage and optimize chatbots.

Pros:

I like the extreme flexibility and customization it offers. It allows you to build and personalize chatbots that perfectly fit your specific needs. Additionally, the user-friendly interface and the robust features make it an excellent tool for both beginners and experts alike.

Cons:

It may feel a bit overwhelming for complete beginners due to the plethora of customization options. However, the platform does offer excellent customer support and detailed tutorials to help users get the hang of it quickly.

My AskAI Response

last year

Thanks Chris, this is a lovely review to read!

Joseph
Editor in US
Religious Institutions, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Adaptable

5.0 last year

Comments: Still looking for the perfect way to build a knowledgebase

Pros:

One thing that really makes My AskAI stand out is how quickly the model adapts. That's really useful in an increasingly standardized AI world.

Cons:

It worked well and took a licking quite successfully

My AskAI Response

last year

Thanks Joseph! Appreciate the kind words!

Levon
Catering manager in US
Consumer Services, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

It changed my life

5.0 last year

Comments: As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting.

Pros:

Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a

Cons:

Now, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever.

Trevor
CEO in Australia
Media Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Look no further!!

5.0 last year

Comments: Easy to learn and fantastic support - I'm sure they never sleep.

Pros:

If you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI

Cons:

Nothing is missing, I cannot find any fault.

My AskAI Response

last year

Thanks for this glowing review Trevor!

Gabriel
Marketing Coordinator in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers

5.0 last year

Comments: Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level.

Pros:

I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities.

Cons:

Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance.

My AskAI Response

last year

Thanks for this review Gabriel!

Claudia
Head of Forest School in UK
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool

5.0 last year

Pros:

The flexibility and huge scope of knowledge.

Cons:

I always still need to double-check the information given. More often than not I need to edit and cut down sentences/paragraphs. It would be amazing to connect to apps we use at work, to help us write observations, emails and reports easily.

My AskAI Response

last year

Thanks Claudia! You can indeed connect to other apps (including OpenAI) to write emails etc via Zapier, we have some users who do exactly this!

Kamil
Kamil
Front end developer in Slovenia
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

My AskAI is amazing!

5.0 last year

Comments: Large amount of data to be searchable with the help of ChatGPT.

Pros:

Very accurate answers from my personal data.

Cons:

Styling my Ask AI could be better with more customization features.

My AskAI Response

last year

Thanks Kamil! What other styling options would you like to see? Email us at [email protected] with ideas and we can take a look!

Mike
Project Manager in Chile
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Setup a “ChatGPT” with your own data in minutes!

4.0 last year

Comments: Overall my experience with My AsAI has been very good! Its a brilliant solution for certain problems. It does have a few limitations, but it basically does what it says on the tin, very well!

Pros:

I was impressed with how easy it was to set everything up. You can embed the chat easily anywhere on your site. There is some customization and analytics, and I am sure they will improve with time. Customer support is great too, they always reply quickly and helpfully.

Cons:

Currently uses ChatGPT 3.5, would be awesome if they used latest version. More metrics would be useful too.

My AskAI Response

last year

Thanks for the feedback Mike! We now use a combination of GPT-3.5 and GPT-4 to answer questions! Let us know what other metrics you'd like to see by going to [email protected]

Wolfgang
MD in Spain
Human Resources, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing app

4.0 last year

Comments: Exactly what I was looking for - a GPT bot extracting content from my files.

Pros:

Generous upload limits, excellent customer service, great price.

Cons:

Some features feel like beta, but I’m sure they are being solved.

My AskAI Response

last year

Thanks for the feedback Wolfgang! Would love to hear what the features you feel like are beta so we can ensure we are working on them! Email us at [email protected] to let us know.

Chai
Founder and CEO in Australia
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool

5.0 last year

Comments: It was a great tool and we started using it almost everyday within our organisation

Pros:

It's super easy to use and provides great responses for 80% of the questions.

Cons:

Some of the responses are not very accurate. It only happens 20% of the times

My AskAI Response

last year

Thanks for this Chai, glad it's been able to help you out!

Dylan
Game Designer in US
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

My AskAI is the perfect tool to start learning to utilize AI

5.0 last year

Pros:

For me, the most important is how it learns from incremental questions to refine its useful personal tailoring.

Cons:

AI is still tricky to use especially tailoring to something as specific as game design

My AskAI Response

last year

Thanks Dylan!

Kristina
Kristina
Publisher in US
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Incredible.

5.0 9 months ago

Comments: Fabulous - I highly recommend this service and the technology, it's been a game changer for our site!

Pros:

Absolutely simple to set up and apply to our site. Has provided an incredible resource for our readers to help them find what they're looking for quickly. For us, it provides a window into the minds of readers to show us exactly what information they need, as well as, what information we need to cover.

Cons:

We had a few snafus at the beginning with crawling our site - but customer service was phenomenal and really helped us get up and running fast!

My AskAI Response

8 months ago

Thanks Kristina!

Naomi
Owner in US
Hospital & Health Care, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Naomi

5.0 last year

Pros:

The professional content it provides and how each generation allows you to choose the version you like best

Cons:

I do not have any cons as yet I’m still working through AskAI

My AskAI Response

last year

Thanks Naomi, appreciate this!

Sam
Chief of Staff in UK
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Very Impressed

5.0 9 months ago

Pros:

Great platform that is easy to set up and can get to work more or less the same day!

Cons:

Some of the packages are a litte confusing but the team were very happy

My AskAI Response

8 months ago

Thanks Sam! Glad you are enjoying it!

Shiva
Technology Manager in United Arab Emirates
Financial Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

ASKAI review by fxunicorn.com

5.0 last year

Comments: I have a real problem answering email queries from our website and will soon embed ASKAI there.

Pros:

The feature I loved was the ease with which I could train it. Yes, I am a part-time techie, but wasn't expecting the training process to be this smooth and painless.

Cons:

This is not a "missing feature" but a suggestion. The AI could perhaps learn from the training data and scrape the web for similar data and add to its knowledgebase autonomously.

My AskAI Response

last year

Thanks Shiva! Really like the idea of additional web scraping!

Matthew
CEO in Canada
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easiest way to get a chat bot with references

5.0 last year

Comments: Easy to use!

Pros:

They way they handle references is great! Best chatbot function out there for that.

Cons:

If you want something beyond simple Q&A it is somewhat limited. Not easy to customize the system prompt.

My AskAI Response

last year

Thanks Matthew for the glowing review! We have now released a feature to let you customise the system prompt within settings. We are also always looking at ways to improve the question-answering ability to help with tasks and have a few things up our sleeve for this!

Richard
Presentation Strategist in South Africa
Management Consulting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

4.0 last year

Comments: Clean, easy to use interface. Was able to quickly prototype a web application with chatbot functionality.

Pros:

Was easy to use and set up. Bubble plug in functionality was super helpful.

Cons:

On the free version so a bit limited but worked well for a prototype.

My AskAI Response

last year

Thanks for the review Richard! Would love to know what functionality you wanted to play around with?

Adriano
Associate CIO/CTO/CMO in Brazil
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

An excellent tool that presents constant evolutions and many features.

3.0 last year

Comments: The experience was good, I'm still trying to make the tool deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base.

Pros:

the level of customization is absurdly excellent.

Cons:

Not support to scanned PDFs. Also, I'm still trying to make sure the tool can deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. This is getting more difficult.

My AskAI Response

last year

Thanks for sharing Adriano! We hope to add support for scanned PDFs at some point in the future, but there are also so many resources that do OCR for free right now! We are always trying to improve answer quality and depth so if you have some specific examples you could share we'd be happy to investigate.

Francisco
Owner in Spain
Animation, Self Employed
Used the Software for: Free Trial
Reviewer Source

Great

4.0 last year

Comments: Make me relax with some tasks

Pros:

It's really useful for inspiration. Also to data analysis

Cons:

Longer free trial. Maybe could be Cheaper

My AskAI Response

last year

Hey Fracisco, we actually have an infinite free trial! It is usage dependent so you can continue to use forever free if you wanted. We also offer discounts to students, non-profits and $10 off your 1st month if you complete a few tasks within the tool.

Vinicius
SEO Manager in Brazil
Marketing & Advertising, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Using My AskAI in a corporate intranet.

5.0 last year

Pros:

Here we integrate My AskAI with Google Sites platform in a corporate intranet. It is very easy to upload documents and start creating your first AI assistant.

Cons:

It would be great if we could integrate My AskAI with email tools such as Google Chat. It would be much more accessible and also more frequent.

Sum
Business Advisor in Australia
Venture Capital & Private Equity, Self Employed
Used the Software for: 1-5 months
Reviewer Source

SImple to use

5.0 last year

Pros:

Unlike a lot of other software this one is very simple

Cons:

The ability to be able to add youtube channel url and use data from the transcripts is missing but they are working on it

My AskAI Response

last year

Thanks for the review Sum! We have YouTube links on our backlog so hopefully won't be too long!

Randy
Consultant in US
Computer Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Easy to use

4.0 last year

Pros:

Very simple to implement. Compared to other options I find that this platform is easy to implement.

Cons:

Although I'm using the free version, to upgrade I find it to be moderately expensive.

My AskAI Response

last year

Thanks for the feedback Randy!