--- description: Discover the benefits and disadvantages of monday CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.co.uk/software/1024614/monday-crm Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 460 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 460 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting from 22£/month/5 users. 42£/month/10 users. 64£/month/15 users... Simple, fair pricing that scales with your workforce. 14 days free trial, no credit card needed. 30-day money back guarantee. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM - Calendar/Reminder System - Campaign Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customer Database - Customer Engagement - Customer History - Customisable Templates - Data Import/Export - Document Management - Document Storage - Donor Management - Email Management - For Financial Institutions - For Sales Teams/Organizations - Lead Capture - Lead Generation - Lead Management - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Prioritisation - Project Management - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Usage Tracking/Analytics ... and 12 more features ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.capterra.co.uk/directory/30657/construction-crm/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [Sales Content Management Software](https://www.capterra.co.uk/directory/32395/sales-content-management/software) - [Real Estate CRM Software](https://www.capterra.co.uk/directory/30926/real-estate-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4457 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6971 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (729 reviews) 4. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3046 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18773 reviews) ## Reviews ### "Plug & Play for a CRM, and it's the one you never knew you needed." — 5.0/5 > **Simran** | *20 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which doesn't often feel easy to do with CRM systems. Bringing it into play loads in default boards into your workspace so you can hit the ground running - but can also still copy and move existing boards from work management across should you still need them too. The way the preset boards work mean automations and functionality is already set up for you so you don't have to spend any time trying to change the configuration or making the boards 'talk' to one another as connect columns are already added in. Huge added bonus is the monday.com app and the way crm works on there - tap onto contacts phone numbers to call them straight away and then use the app to summarise your calls and notes in one place without it requiring any additional laptops or devices to do the job. The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know. Mass emailing is probably the biggest cherry on top - where you can create templated emails to send out to your leads/contacts at any point just through bulk select, still be able to pull in personalisation columns and make sure that each contact will only see the email was sent to them only. Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails \& activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams. There's plenty to highlight in more detail including the quotes/invoices template too which saves us on a daily basis and is much easier to track than how we used to in work management\! > > **Cons**: The recent change that's been made to reduce how many contacts can be mass emailed since bringing in monday campaigns was a bit of a downside for us, however we still have workarounds with sequences, and if anything - means we streamline our comms to be more effective and targeted rather than blanket emails. > > So easy to use and definitely the system we didn't know we needed but are ever grateful we picked up and implemented\! From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales \& services and now events, it's honestly changed the way we operate our business and given us the chance to create visibility in areas that were siloed previously and allow us to join the dots up together much cleaner. ----- ### "Small company, complex deals, Monday is ticking the boxes" — 4.0/5 > **Verified Reviewer** | *22 August 2025* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: For sure the best part is how quickly we got it up and running, with no consultants or long setup. The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps). Its linking directly with monday work management, which lets us move deals into delivery without switching tools, so sales and ops are a lot more in sync than we used to have. Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot. We're yet to try the email marketing but a quick test showed it looks v simple. > > **Cons**: Reporting is good, especially ease of setting up widgets but not as deep as the big CRMs, and permissions could be more granular on complex boards (plus it's weirdly hard to remove people from certain products I find). We also needed a little trial and error to fine-tune automations. The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars) > > We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing. Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain. For a small company this has been the ticket for us\! ----- ### "Great Project Management Tool" — 4.0/5 > **Leanne** | *21 April 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Monday.com has automations and AI that cut down on the bureaucracy within project management. It save time and cuts out human error or missed steps. > > **Cons**: i would like there to be more templates and Use cases. If you can imagine it, you can do it but sometimes you need some inspiration to start with. > > Time saving, really helpful for process management and adding the special steps and follow ups into a process that make a big difference. ----- ### "It is Great\!\!\!" — 5.0/5 > **oliver** | *15 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Monday CRM is used everyday in my work and is extremely important to my day to day work. It is easy to use and very easy to manage > > **Cons**: Sometimes the automations can be skewed and lead to a lot of lost time trying to fix them, however, each time becomes easier ----- ### "Still loving it" — 5.0/5 > **Hannah** | *23 March 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It has transformed our tracking of bookings and prospects as a small company it isn't too big. Access to data and to change how data is displayed is really helpful. > > **Cons**: Ww would love to upgrade to pro, the cost difference and the need for more seats if we did is prohibitive. > > Easy to use and easy to export from is brilliant. I often use it to export into excel. However, to be able to export in .csv so that we can use it in Google would be good too. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data