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About YouTube

YouTube is a video-sharing software that allows users to upload, view, rate, share, and comment on videos.

Learn more about YouTube

Pros:

It's very user-friendly, and very easy to integrate and get started on the platform. The traffic is extensive and it's easy to grow a channel and get your videos to the right audience.

Cons:

Sometimes the troubleshoot required to buffer a 1080p video is frustrating. Removing dislike button is a huge con.

YouTube ratings

Average score

Ease of Use
4.8
Customer Service
4.2
Features
4.6
Value for Money
4.5

Likelihood to recommend

9.3/10

YouTube has an overall rating of 4.8 out of 5 stars based on 744 user reviews on Capterra.

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Filter reviews (744)

Leah
Leah
Auto Detailer in US
Verified LinkedIn User
Automotive, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love YT!

5.0 last month New

Pros:

I love the ability for anyone to have a voice, possible quit their job and live their dream.

Cons:

The thresholds for monetization are ridiculous. The app is clunky as well. YouTube Studio takes forever to update watch time hours.

Nancy Lee
Founder in US
Civic & Social Organization, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use as a creator or user

4.0 last month New

Comments: I use Youtube as a creator as well as a user and fine it easy to use on both ends.

Pros:

Variety of topics covered and information to learn/watch

Cons:

auto play - I can lose time to non relevant information

ZhiMin
editor in Canada
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good platform but limited function

3.0 6 months ago

Comments: I used Youtube for many years for both hosting videos and watch videos.
It's hard to make a living as content creator, it's more than a full time job and one person team.
I wish YouTube has a function that we can replace the video with new edit without changing the link.
YouTube video quality is poor, even 4K, the compression need to be improved.
For the age restriction, the platform needs to explain a bit better, can't be "Is it the video make for minors." A lot of content is PG, but it doesn't mean that's for minors.
Way too much commercials but not enough sharing fee with artists.

Pros:

1. Youtube has a lot of audience and it's easy to access. 2. It's free to host videos. You can show your video editing via YouTube to director and producer. You can share videos with the community. 3. A lot of content.

Cons:

1. You can not replace the video with the same link when you update the edit, Vimeo has that function. 2. The compression of the video is not good, the quality is poor. 3. Too much commercials, very annoying. 4. It's hard to make a living as content created, it's more than a full time job. 5. A lot of content, but also a lot of garbage, you need to be careful with the content suggestion.

Verified Reviewer
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Youtube is a great platform for us

5.0 3 months ago

Comments: Youtube is great. I have been using it for many years and it is easy to use. One most focus on video quality and editing but once its up its great.

Pros:

I love the ease of use when uploading videos and looking at the analytics.

Cons:

Sometime the places where ads are played is not within ones control. Understanding how to work ads can be a little daunting.

Marco
Trainer in US
Banking, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Training Videos

5.0 last month New

Pros:

Simplicity of uploading videos and receiving feedback

Cons:

Third party integration needs work. Admin platform can be rebuts

Senthamizhkaviya
NA in US
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Youtube is part of my life!

5.0 2 weeks ago New

Comments: Youtube has many many good things to write. I learned a lot from Youtube. And I am glad that I can explore the worldwide YouTube sitting in the comfort of my home.

Pros:

I can't pass a day without getting into YouTube. It's a part of life. I learned a lot through YouTube.

Cons:

YouTube has very few cons like multiple ads on a video, limiting the advertisements that can be done per video, uploading the video, and conversion to HD takes much time and can be focused.

Trevor
Director of Digital Content in US
Online Media, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube Opens You to the World

5.0 last month New

Comments: Overall, YouTube is the winner for new creators. Because of the direct connection to Google search results, the time spent creating for YouTube stands to be the most valuable for all creators.

Pros:

I loved that YouTube content is connected to the Google search functions -- easy to find me!

Cons:

I wish YouTube had more community engagement tools

Mujeeb
Software engineer in UK
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best preacher on YouTube

5.0 last month New

Comments: I use YouTube since 10 years and it's best application for search a problem solutions.

Pros:

I like YouTube because ever time when I search Sam problem is give me the solution in the video.

Cons:

It shows more ads on the watching videos.

Luiza Conceição dos Santos
Assistente de Marketing in Brazil
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Learning and spending time day to day.

5.0 2 months ago New

Comments: My experience is good, I use YouTube in my free time and for studies and work.

Pros:

I like the ease of watching videos and various music.

Cons:

I don't really like the ads and the fact that I can't use another app when listening to music.

Naika
Interpreter in Dominican Republic
Translation & Localization, Self Employed
Used the Software for: 1+ year
Reviewer Source

YouTube is the best

5.0 3 weeks ago New

Comments: Amazing! Quicke and very educational. If you want to learn

Pros:

I call Youtube the global university ! You can get knowledge on anything you want and that s amazing

Cons:

The advertisements well I know it’s because I don’t use premium

Abdul
Abdul
Sr. Officer - QA in Bangladesh
Verified LinkedIn User
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube is the closest thing to Time Machine we can get.

5.0 3 years ago

Comments: YouTube is like a teacher who is always there for you, like a wise knowledge provider who will support you no matter what, like a cool friend who will recommend you music and movies, like a storyteller who has visited the world and telling you the fantastic tales in sequences, like a youthful companion who will accompany you 24/7.
Absolutely love and recommend YouTube and I am sure, all other of us enjoy it too.

Pros:

Today while commuting to work suddenly a specific YouTube recommended song came out of nowhere - a song which I have listened to hundreds of times while I was young and forgot about it. This song hit me emotionally so hard that I had to stop driving to enjoy the profound moment. I cannot but praise the amazing recommendation algorithm this site provides - makes me feel glad to be born in this era to experience such advantages. YouTube always has been my virtual teacher. I remember during my college days I used to go through YouTube tutorials to understand the topics I am going to write about. Frankly, it would have been tremendously difficult to pass for me if I hadn't taken the assistance of this amazing platform. To this day, at work or amongst friends, when I find difficulties I always take support from here, and to be truthful, I never have been disappointed. YouTube has allured me to visit the world, to learn, and to appreciate what nature has offered us. Impressed by YouTube travel content, I took the daunting task of solo travel to Kerala - India, and I never have had to look back. YouTube is like my personal guide where hundreds of amazing people acknowledge me about everything and every aspect. I have never uploaded video's on YouTube, but my closest friend is a professional YouTuber and often mentions the ease of using YouTube and the benefits of making important content. In the future, I also may make some useful videos and supply them to the world via YT.

Cons:

Recently, I feel the excessiveness of unnecessary Ad's on Youtube, really kills off the vibe. Also, just audio features would be nice. Many of us like to listen to music by it using mobile phones but it is hard as we have to keep the command window open and it often interrupts the ongoing media - very irritating.

Yazan
Sales in Jordan
Cosmetics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Youtube ,The Ultimate Software

5.0 2 years ago

Comments: online courses , public information , streaming , uploading videos , tv shows , both serious and fun part , and much more of fields, whatever your point of interest or you hobbies is , you will find your needs in youtube.What I really like about youtube , and didn't find it on the other software , is that Youtube respects the user's mind , respect their privacy , respect their favourites, and doesn't intrude on your choices , as long as you watch a certain type of videos , Youtube won't show a different type of videos , 90% of the videos suggested to the user matches the interest of the user , the other 10% is not really far from the point of interest , its similar but from other channels , I mean you won't watch a video from the north and youtube suggest a video from the west : it won't happen, even if you didn't like a video from the suggested videos , you only need to either to : ask youtube to not reccomend the channel or not intersted and you won't see the video or the channel again.

Pros:

High quality videos , suitable for every internet speeds , uploading videos is easy , captioning is simple , editing the uploaded videos is simple too , streaming smoothness worth to mention. its so easy to use , search system is great too and able to recognise the typos so far and guides to the desired result , autoplay , playlists , downaloaded videos , and the other features are great and can't get any better , youtube can be integrated with any business smoothly and you won't face any issues.

Cons:

I can't remember anything that could be improved in youtube , me as a youtube user for over 10 years I can say that its the best app/software I have used ever , its Irreplaceable.

Ismaël Huberson
Ismaël Huberson
Founder in Côte d’Ivoire
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Youtube

5.0 last year

Pros:

YouTube is an online platform where users can share and watch videos on a wide range of topics, from music and entertainment to educational content and news. YouTube has a vast selection of videos on every topic imaginable, from cooking and fitness to gaming and politics. Whatever your interests, you are likely to find a video on YouTube that caters to them.YouTube is free to use, with no subscription fees or hidden costs. This makes it accessible to anyone with an internet connection

Cons:

While YouTube is free to use, it is also supported by advertisements. These ads can be intrusive and disrupt the viewing experience, and some users may find them annoying.

Webzer
Webzer
Freelancer in Haiti
Verified LinkedIn User
Telecommunications, Self Employed
Used the Software for: 2+ years
Reviewer Source

How to make Youtube the only perfect social media.

5.0 2 years ago

Comments: YouTube is my favorite application because I find everything I need on there whether it is to entertain myself with music videos, to educate myself via shows, audiobooks, and podcasts but also to purify myself with spiritual audio and videos, etc.

Pros:

YouTube is the most advanced digital platform in terms of online viewing, it is the fastest because it allows you to match the internet speed of the device you are using. It is very inclusive because it allows you to share quickly to the majority of other networks and it allows people who do not necessarily use YouTube to stay in touch with what is being done on the platform. YouTube is also very safe because it blocks content that is deemed violent or disturbing for young people, so YouTube allows for a very good filtering which results in it becoming an online school for young students, students, or those curious about knowledge.

Cons:

I like just about every aspect of YouTube two. First, it takes a little too long to respond to user comments and suggestions, which is why I signed up for Capterra so I could get the attention of the social media technicians.Secondly, I like to surf on my smartphone while listening to or watching a song, a video, or an interesting show, so I would like it to be easier for users to stay on the application while opening and using the others.

Marek
CEO in Poland
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube Review

5.0 last year

Comments: My overall experience with YouTube has been positive. I appreciate the wide variety of content that's available on the platform, and I find it easy to navigate and use. While there are some aspects of the platform that I don't particularly enjoy, such as the prevalence of ads, the benefits of the platform far outweigh the drawbacks. Overall, I would recommend YouTube as a great source of entertainment, education, and information.

Pros:

There are many things that I like about YouTube, but the thing I like most is the vast array of content that's available on the platform. From educational videos to entertainment, there's something for everyone on YouTube. I also appreciate the ease of use and accessibility of the platform.

Cons:

One thing that I don't like about YouTube is the prevalence of ads. While I understand that ads are necessary for content creators to monetize their videos, the number and frequency of ads can be quite annoying at times. Additionally, the algorithm that recommends videos can sometimes be hit or miss, and I've encountered some irrelevant or low-quality recommendations.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

My YouTube Experience

5.0 2 years ago

Comments: Overall , Great experience with a very development-fast videos software , just need some policies update with their ads and then you would get that wow experience

Pros:

After years and years of using YouTube , I can honestly say that this is the best video and streaming software ever , Where you could post , share and view videos and shorts .The most thing i liked with my experience was the shorts feature where you could create or even share short videos , this helps the video editors and content creator with their videos.

Cons:

I think that my mail personal concern would be shortly the Ads policy , you have to get a paid YouTube premium YouTube subscription to hide the ads which causes some kind of inconvenience sometimes

Deidre
Sr. Pastor in US
Religious Institutions, Self Employed
Used the Software for: 2+ years
Reviewer Source

Invaluable Tool

5.0 3 months ago

Comments: Overall, we would not have the success or the accessibility/visibility without it.

Pros:

The video uploading, storage, presentation, sharing and embedding are all invaluable features. Being able to build an audience and a following is amazing.

Cons:

The difficulty to understand more advanced capabilities like adding channels, disputing infringements and the feature that shows other peoples videos in the selection window after playing mine.

Moustafa Medhat
Moustafa Medhat
Student in Egypt
Verified LinkedIn User
Medical Devices, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

My Review of YouTube

4.0 2 years ago

Comments: My overall experience with YouTube is very good and I enjoy using it.

Pros:

I love that YouTube allows me to upload 4k videos without reducing the quality of the video or down-size it. YouTube provides very powerful analytics and reports that enable me to understand how my content reaches people and how to enhance it. Also, I like the ability to publish my video as a premiere.

Cons:

When uploading a new video, it takes some time to get processed which wasted my time. The algorithm of YouTube doesn't support me sometimes as it doesn't help me spread my videos. Also, YouTube is not good for educational content as it doesn't provide the environment to create quizzes and exams.

Rebecca
Merchandiser in US
Apparel & Fashion, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Can't live without it!

5.0 2 years ago

Comments: I use this daily for news, weather, education and entertainment. I love it! I consider YouTube my go to source for the real news reported by trustworthy organizations and people. It is so easy to navigate that I can quickly start watching what I want.

Pros:

I like the availability of the real news that I want to see. I also have found educational content that I can't live without. I like that I can follow the creators or reporters of my own choosing. It is easy to navigate and has helpful lists you can create to refer back to things you have seen. I also like YouTube for entertainment - a good movie or a good audio book is offered.

Cons:

I often receive video suggestions in my feed that I have no interest in. There are options to not recommend this channel & I am not interested in the content but even after choosing those options I often receive more videos from the same channels & similar content. I also think the videos start playing too fast when going through my feed. Then that video goes into my watched history and causes more videos from that channel or similar content to show up in my feed.

Zach
None in UK
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

My review on why YouTube is my favourite social media platform.

5.0 last year

Comments: The reason why YouTube is currently my favourite social media platform is because you can make great videos like DVD/Blu-ray openings, lift videos, gaming videos, etc. I don't care what anyone else says, I love the modern YouTube design. It looks like it was refreshed. I have been using the platform since 2015 because this website has always been my dream ever since it was founded in 2005. I would recommend a lot of people use this site to make the best videos. Also you can get lots of views on certain videos sometimes.

Pros:

There's lots of pros, like you can make awesome videos like DVD/Blu-ray openings, lift videos, gaming videos, etc. You can also like, share and comment on people's videos and community posts as well.

Cons:

I don't have that much problems with YouTube, because it's a great site to upload videos on. The only problem is that sometimes when the Wi-Fi is weak, it can take longer for videos to upload or to play.

Verified Reviewer
Verified LinkedIn User
Libraries, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube is where we host our feature showcases, troubleshooting and informational videos

5.0 3 years ago

Comments: My experience with YouTube has been excellent, it is really flawless the way we have been using it.

Pros:

YouTube is great for hosting videos and making those accessible to a wide audience of people. We host our feature showcases, troubleshooting and informational videos for our SaaS product I like how easy it is to upload videos to YouTube and how straight-forward it is to add details to the video. Sharing options are excellent, you can share via social media with a simple link.

Cons:

Really there is nothing to not like about YouTube, though the only thing I would say it that since it is a Google product you can never be 100% sure what its future would be. I don't mean they would dump it and end of life it like other products, but you can't be sure what direction they might take it at any time. That's why I wouldn't want to be too beholden on it as a platform - for example if you were a full time content creator you would want to have a backup option or a number of different platforms to get your work out there.

ramakrishna
research associate in India
Pharmaceuticals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Unlocking the Secrets of the Universe- Get Unlimited Knowledge

5.0 last year

Comments: It is an essential platform worldwide. It has revolutionized the way we consume video content and has become a primary source of entertainment, education, and information.It is easy to use, and its vast collection of content means that there is always something new to watch. We can easily search for and discover new content based on interests, and the platform's recommendation algorithm helps to discover new videos that we may not have found otherwise.

Pros:

It has an enormous variety of content available, ranging from educational videos to music videos, comedy skits, cooking tutorials, and much more. There is something for everyone on YouTube, and it can easily find content that matches our interests.

Cons:

It has been accused of not doing enough to remove content that violates community guidelines, which led to concerns about the impact on content.

Verified Reviewer
Verified LinkedIn User
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

It´s more of a positive experience for me despite the ads!

5.0 last year

Pros:

What I like most about Youtube as a viewer is the variety of content. I can immerse myself in tutorials that would develop my knowledge on certain topics and bring positivity into my life by listening to motivational and entertaining videos. As a creator, I like how easy it is to upload videos and tranform it into an interesting post. I don´t have to ask for help from other people to guide me on the things I have to do with the content since everything is provided for in the Studio.

Cons:

What I don´t like about Youtube are the ads!!! I´m in the middle of an exercise routine and have to wait ´till the ad finishes or get up from the mat and click on skip the ads. It´s very annoying!

Amanda
designer in Brazil
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Youtube is amazing!

5.0 last year

Comments: I like the fact that Youtube gives opportunities for people to grow financially by posting content on the platform, in addition to giving space to learning, by making it easier to access knowledge through video lessons or content related to certain school or academic subjects.

Pros:

YouTube is a very user-friendly application, as well as being very affordable. It is wide, bringing not only entertainment, but also information and interesting content. Its recommendations are very helpful, based on the user's search history.

Cons:

I feel satisfied with the tools made available by youtube, but I believe it would be interesting to add some more beautiful effects to youtube shorts, to encourage users to post more videos on the platform.

Ogungboye
Content creator in Nigeria
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My YouTube review

4.0 2 years ago

Pros:

YouTube is a very good place to watch movies and seriesLikewise it offers video monetization in other for Content creator to earn money from their videosIt also a great place to teach and learn course and lessons for free

Cons:

YouTube should work on the download optionSo that we can be able to download the videos directly to our local storage without the use of third party.