---
description: Discover the benefits and disadvantages of Lightspeed.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lightspeed Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Marine Software](/directory/30580/marine/software) > [Lightspeed](/software/1016033/lightspeed)

# Lightspeed

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> Lightspeed DMS connects your dealership’s departments and processes into one seamless experience so every task is easier.
> 
> Verdict: Rated **3.9/5** by 158 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lightspeed?

Marine/Boat Dealers and Retailers&#10;Powersports Dealers and Retailers&#10;Motorcycle Dealers and  Retailers&#10;Recreational (RV) Dealers and Retailers&#10;Trailer Dealerships&#10;Golf Dealerships

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 158 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lightspeed DMS

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Lightspeed EVO is very customizable and each dealerships needs are different. The price is dependent on the number of licenses, modules, layered apps and training needed.  Lightspeed EVO has packages starting as low as $2,995.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing & Invoicing
- Contract/License Management
- Mobile Access
- Parts Management
- Point of Sale (POS)
- Reporting & Statistics
- Scheduling
- Storage Management
- Third-Party Integrations
- Work Order Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marine Software](https://www.capterra.co.uk/directory/30580/marine/software)

## Alternatives

1. [StarNapp](https://www.capterra.co.uk/software/1031043/starnapp) — 4.9/5 (11 reviews)
2. [Storable Marine](https://www.capterra.co.uk/software/141098/molo) — 4.3/5 (57 reviews)
3. [BiT Dealership Software](https://www.capterra.co.uk/software/92495/bit-dealership-software) — 4.5/5 (44 reviews)
4. [HarbaMaster](https://www.capterra.co.uk/software/167273/harba-master) — 4.6/5 (10 reviews)
5. [DockMaster](https://www.capterra.co.uk/software/92549/dockmaster) — 3.9/5 (18 reviews)

## Reviews

### "Comprehensive DMS that Needs and Overhaul" — 3.0/5

> **Eric** | *16 June 2025* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: Lightspeed is a comprehensive dealer management system, providing management of parts, deals, service, as well as a wide range of accounting functions.  If configured correctly, it can be a one-stop shop for a dealership.
> 
> **Cons**: It's clunky.  It isn't intuitive.  It's built on what feels like an archaic platform.  The team at Lightspeed has taken great strides to improve the functionality, but in some cases, the UX has become even worse as the system becomes bogged down while trying to respond to updated inputs.  &#10;&#10;The mobile apps were full featured and gave access to a large amount of information, but the usability is challenging.
> 
> After several years of working with Lightspeed, I find that the ability for Lightspeed to launch new features and functionality requires a tremendous amount of patience, as the cycles are long.  The teams at Lightspeed are awesome and as helpful as they can be.  &#10;&#10;The primary issue is that there could be a significant amount of automation added to Lightspeed that would improve its relevance and usability.  Bring Lightspeed forward by about 15 years and now it is a stellar tool.

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### "Don't use Lightspeed Payments - They Accept No Accountability" — 1.0/5

> **Chris** | *15 May 2025* | Retail | Recommendation rating: 1.0/10
> 
> **Pros**: It works for the most part. It was picked for us. We did not select it but now we are kind of stuck with it.
> 
> **Cons**: Lightspeed Payments lets the credit card frauders win. When you get chargebacks for orders that Lightspeed said were ok to ship - they will not accept any accountability for it. You will lose money trusting them.
> 
> Lightspeed Payments are the worst. They don't detect credit card fraud very well. I do a better job detecting fraud with a subscription to TruthFinder.com where I can look people up. When you get a chargeback for an order that they gave the greenlight to ship - Lightspeed payments accepts NO responsibility. We are LOSING money with Lightspeed Payments.

-----

### "Lightspeed works for our industry" — 4.0/5

> **Tom** | *18 March 2025* | Maritime | Recommendation rating: 7.0/10
> 
> **Pros**: Tailored for our industry. Easy to use, consistent "up time" as a SAAS tool
> 
> **Cons**: Making adhoc queries is difficult. Also downloading existing reports to excel can be difficult
> 
> I use it on a daily basis. It provide an easy to use list of reports that I can access readily to track daily performance.

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### "Lightspeed, operating at the speed of automotive" — 4.0/5

> **Dori** | *26 October 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I like how everything was in one place. You can check inventory, order parts, set appointments,  assign work, and create work orders, even take payments all in the same program.
> 
> **Cons**: There were more then a couple of times Lightspeed wouldnt connect with the outside vendors like designed. This would cause ordering delays.
> 
> All in all my experience with Lightspeed was a very positive one. The user interface is very simple. The screens are easy to read. The program itself really simplified the job.

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### "Bookkeeper" — 4.0/5

> **Cindy** | *15 October 2024* | Maritime | Recommendation rating: 7.0/10
> 
> **Pros**: Very effective for it's purpose.  At a boat dealership it is very well developed.
> 
> **Cons**: Having 3 different stores you have to shut 1 down and then open the next.
> 
> Use it daily - it has all the features for sales, commissions, parts, inventory, and just the day to day operations costs.  It is designed very well.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1016033/lightspeed)

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| de-AT | <https://www.capterra.at/software/1016033/lightspeed> |
| de-CH | <https://www.capterra.ch/software/1016033/lightspeed> |
| en | <https://www.capterra.com/p/233553/Lightspeed/> |
| en-AE | <https://www.capterra.ae/software/1016033/lightspeed> |
| en-AU | <https://www.capterra.com.au/software/1016033/lightspeed> |
| en-CA | <https://www.capterra.ca/software/1016033/lightspeed> |
| en-GB | <https://www.capterra.co.uk/software/1016033/lightspeed> |
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