17 years helping British businesses
choose better software

About Big Cartel

eCommerce solution that offers custom themes, inventory tracking, bulk editing, shipment tracking, and more.

Learn more about Big Cartel

Pros:

I used Big Cartel for years and found it cheap and easy to use for clients and for management.

Cons:

Limited integration and not easy to link with insta.

Big Cartel ratings

Average score

Ease of Use
4.4
Customer Service
3.6
Features
3.7
Value for Money
4.0

Likelihood to recommend

6.8/10

Big Cartel has an overall rating of 4.2 out of 5 stars based on 15 user reviews on Capterra.

Have you used Big Cartel before?

Share your experiences with other software buyers.

Filter reviews (15)

Verified Reviewer
Verified LinkedIn User
Mechanical or Industrial Engineering, Self Employed
Used the Software for: 1+ year
Reviewer Source

Build Business Shop for Easy and FREE!

5.0 2 years ago

Comments: I have one shop on Big Cartel, I made it super easy and super fast. And all that for FREE!

Pros:

Easy to make, easy to add products, 5 free sites.

Cons:

You are limited only to 5 products on your shop.

Albert
Finance Manager in Malta
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Software for a Start-up Small Business Wishing to Start Online Selling

5.0 2 years ago

Comments: Big Cartel has helped us build our online shop for our business. Starting from just 5 items on the free version to having more than 250 items listed on our website. Customers never had any issues when placing orders and the software is also very well priced. Really recommended!

Pros:

Big Cartel has been the best software that I found in order to start selling products online from our business. The fact that it is free of charge for listing the first 5 products enabled us to assess the quality of the software without having to pay for any subscription. After seeing that it was helping our business to grow, we eventually subscribed and we are very satisfied with the result. Great Value for Money!

Cons:

The only issue that I face sometimes is that when I access Big Cartel on my phone and navigate from the Products Page to the Orders Page or vice versa, the software logs me out and I would need to sign in again. This only happens once in a while but other than that I am really satisfied with such software.

Cassidy
Artist in US
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Big Cartel Review

3.0 2 years ago

Comments: Overal my experience was satisfactory I just needed to move on to a more detailed platform

Pros:

I honestly used big cartel as an introduction to w commerce platforms so i appreciate the learning experience it provided

Cons:

The software is very limited in multiple areas and other softwares that are equivalently priced and provide more features exist readily

Kirstie
Studio owner in UK
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Big Cartel - easy and cheap

5.0 2 years ago

Comments: I never had to use the help desk as it was so easy to work. Really clear and self explanatory.

Pros:

I used Big Cartel for years and found it cheap and easy to use for clients and for management. It integrates seamlessly with PayPal. I use it less now as I have another system in place that suits better as I need a booking system but for selling stuff I think it's a great system. It's also easy to stop /. start / upgrade as and when you need it

Cons:

For what I used it for I didn't have any dislikes, however I don't use it very much any more as it really only worked for selling stuff (events or products) whereas I need a calendar based booking system.

Ray
Owner in UK
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A good option but check out alternatives before setting up

4.0 last year

Comments: I still use Big Cartel now as all our products are on it although we have reverted to the limited product free option

Pros:

Ease of use and simple to manage products

Cons:

Limited integration and not easy to link with insta

Khadijah
Marketing manager in US
Computer Networking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Current Big Cartel user Xhl Botanics on facebook

5.0 2 years ago

Comments: I would use again and I'm still using now. Way better than wix and simpler than sites like Etsy to set up but has the same quality in my opinion

Pros:

This was the best software I ever used. I love it. It's simple. The in person sell is phenomenal

Cons:

I can't find an issue off the top of my head. The good outweighs the bad.

Raven
Raven
CEO in US
Verified LinkedIn User
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

Inexpensive but Needs More features

5.0 3 years ago

Pros:

I liked the price and the fact that I could list my inventory without any issues.

Cons:

They payment processors weren’t enough. You can only use things like credit cards or PayPal but not integrate Afterpay or Sezzle. So it was pretty limited.

Romain
Romain
Consultant in France
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent

4.0 2 years ago

Pros:

Big Cartel is a user-friendly platform for everyone.

Cons:

I find that there are no negative aspects to say about Big Cartel.

Gabriella
Artist in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

So helpful for my small business!!

5.0 2 years ago

Pros:

I am an artist selling artwork and Big cartel has made it so easy to create a nice platform and ship my works easily!

Cons:

Everything is very easy to use however I wish there were more design elements.

Verified Reviewer
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy to use website management system for new shops

3.0 3 years ago

Comments: Overall I was satisfied in beginning but once shop took off I chose to switch due to Big Cartel not having a lot of add on features

Pros:

Very easy to use and inexpensive product.

Cons:

Not fully customizable and not a lot of add on features

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good site to use when you have frequent sales

3.0 last week New

Comments: Big Cartel was used to see how it compared to it's rivalry ecommerce sites, however the free membership is great if you don't really have any products or any variations of the products, then a monthly payment can allow you a slight bit of freedom with more products, and some variation photos but at this point unless you're getting good enough results with marketing to get the sales, the monthly cost can put you into a negative balance until you start selling more (which is the idea). The quality of the products seem good, and customer service is responsive and helpful.

Pros:

Range of products as well as the quality.

Cons:

Not the best site to use for starting out initially unless you have a small amount of funds to initially waste.

Pierrene
Virtual Assistant in Jamaica
Investment Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Big Cartel- The Boss of Ecommerce

5.0 2 years ago

Comments: It has been really great so far. Thanks for your services, Big Cartel.

Pros:

I love the fact that small businesses like my mine are given the opportunity to have an online store free of cost. And if we want, we can upgrade to the $9.99 plan with 50 products -which is super afforable for an ecommerce store. I have always wanted an online store, and Big Cartel made it possible. Thanks a million! Kudos.

Cons:

Well, I have not found anything that I don't like. Not yet. And I hope I don't. Big Cartel has been really simple and easy for me as I am doing this all on my own.

Kerby
Project management in US
Defense & Space, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Okay software for newer small business

3.0 3 years ago

Comments: This is an okay app for new business. However, in order to grow your business and manage high traffic customers and products you will need to switch softwares

Pros:

This software was cost friendly. It was easy to navigate and use

Cons:

It did not provide as many features as other softwares

John
Self Employed in US
Arts & Crafts, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Was Okay

5.0 3 years ago

Comments: Overall experience was pretty good but I'd only recommend it to someone who needed a limited amount of features.

Pros:

When I first started out as an artist Big Cartel was cheaper & more simple that other options. It was great until it became limiting.

Cons:

As I progressed in my art career I needed more functionality than what Big Cartel could offer. Eventually I decided it was worth paying a little more for a more diverse platform.

Tony
President in US
Printing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for beginners.

3.0 3 years ago

Comments: It’s a great tool to utilize when start

Pros:

It allowed us to step our foot into e-commerce without a large investement

Cons:

It’s not as robust as Shopify. We essentially grew out of Big Cartel and needed more options.