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SAP Business One Reviews

About SAP Business One

SAP Business One is an enterprise resource planning (ERP) solution that assists with accounting, sales, CRM, inventory and more.

Learn more about SAP Business One

Pros:

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/ 10

SAP Business One has an overall rating of 4.3 out of 5 stars based on 333 user reviews on Capterra.

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Filter reviews (333)

Audrey
Audrey
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

SAP business one simplifies organization management

4.0 2 years ago

Comments: SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features.

Pros:

The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses.

Cons:

The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties.

Joshua
Senior SAP Business One Consultant in Kenya
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is one of the best if not the best ERP for Small and Medium Sized Entities

5.0 last year

Comments: Overall, most clients who have chosen to upgrade to SAP Business One from smaller legacy app never regret the decision. As long as you work with a good SAP partner company to implement the solution well/properly, you will get full value for your money.

Pros:

- I have taken part in SAP Business One implementation of over 30 companies in various industries in my 8 years experience as a SAP Business One Consultant. I can confidently say that this is a more than sufficient ERP solution for small and medium sized entities. It has all the business areas covered in one system. Some of this business areas/modules include: finance, inventory, supply chain(sales and procurement), producing, CRM, project management etc.- One of the main strengths that SAP Business One is known for is the customization capabilities it comes with. There are numerous customization tools that helps us consultants tailor the product to a specific customer's needs. Consultants can create custom queries, crystal reports, formatted searches(FMS), approval procedures, alerts, user defined fields, user defined tables, user defined objects. controls etc. - You can easily integrate SAP Business One to other external applications to seamlessly send data between eternal applications to SAP Business One. An example of this, you can have an external app used by sales people at the field to book orders. The orders can then be pulled into SAP in the order table. This can be a good way to save money on SAP B1 license costs.

Cons:

- It is not a very affordable ERP option for most small companies. The cost of licenses and the implementation cost can be a heavy investment.

Zyad
Technical IT Support in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

SAP Business One ERP

3.0 last year

Pros:

SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP.

Cons:

Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates.

Anders
Production Supervisor in Denmark
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP system for mid-top tier production companies

4.0 4 months ago

Comments: Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc.

Pros:

It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production

Cons:

It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive.

Hanane
Freelance in Morocco
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Business Administration

5.0 last year

Comments: A very wonderful experience and still like you

Pros:

Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations

Cons:

From a financial point of view .It is expensive for micro companies

Gordon
Senior SAP Consultant in Canada
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best ERPs in the Market for Small and Medium Sized Companies

5.0 2 years ago

Comments: Overall, I love SAP Business One and I am glad I got into this career. It's a fulfilling career to be able to help transform lives using technology.

Pros:

- I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production, Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer develop an addon on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to help configure a company to their own unique specifications.-

Cons:

Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations.

Deserie
Tax Analyst in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for consolidating multiple business areas/ reporting

4.0 2 years ago

Pros:

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Cons:

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Kasun
Civil Engineer in Sri Lanka
Civil Engineering, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Business One for project visualization

5.0 4 months ago

Comments: As the overall picture, this is very useful tool when it comes to construction planning and visualization.

Pros:

Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively.

Cons:

This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this.

Holdrin
Holdrin
Solution Manager in Colombia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best ERP option for small or medium companies

5.0 3 months ago

Comments: SAP B1 can be used as the first ERP for starting companies.

Pros:

This is a wonderful ERP option for small and medium-sized companies.

Cons:

Don't support highly complex business or processes.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Number 1!

5.0 10 months ago

Pros:

One thing I really liked about the SAP Business One is that it is reliable for your business documentation. Another feature that is very helpful is that Microsoft SQL Server is available here.

Cons:

For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own.

Caroline
SAP B1 Freelancer in Canada
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best ERP solution for SMES and also Larger Companies With Branches

5.0 2 years ago

Comments: I love Sap Business One. It's a great product that I will forever vauch for.

Pros:

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Cons:

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Jaquelene
Bookkeeper in South Africa
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage One - The BEST Accounting Software to go with

5.0 4 years ago

Comments: I enjoy working with this software, it is very easy to use, and very easy to learn.

Pros:

The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?!

Cons:

There is absolutely nothing I do not like about this program

KERI
Accountant in US
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

perfect for business

5.0 11 months ago

Comments: My overall experience with SAP Business One has been positive. It greatly improved our business operations from accounting and inventory management to sales and reporting.

Pros:

ts comprehensive suite of integrated business management tools. The system offers a wide range of functionalities..

Cons:

The cost of licensing and ongoing maintenance can be a drawback for some organizations..

Mauricio
Account Executive in Paraguay
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

SAP Business One Review from User, and former SAP sales employee

4.0 last year

Comments: Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money.

Pros:

SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business.

Cons:

The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more.

Deniz Nur
IT Specialist in Türkiye
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great ERP solution, especially for SMBs

4.0 last year

Comments: We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.

Pros:

SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.

Cons:

At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.

Christian
Chemist in US
Food Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A sap for SAP

4.0 last year

Pros:

The inventory management saves us countless hours on tracking and maintaining our shipping and ordering needs

Cons:

Occasional slow response time or crashing slows up work day

Navneet
Navneet
Digital Marketing and Developement in Fiji
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very Structured and Professional ERP

5.0 last year

Comments: It has been a wonderfull 1 year working with SAP

Pros:

Its Very Straight Forward a lot of integration Options available With Eccomerce and Etc

Cons:

Nothing much to Dislike the Software works well and as per requirement

Verified Reviewer
Verified LinkedIn User
Paper & Forest Products, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

You'll love to use

5.0 2 years ago

Comments: I'm very happy with SAP Business One. It's helped me to improve my performance in a number of ways, including improving product quality and hence customer ssatisfaction.

Pros:

The reporting in SAP Business One is amazing. I can get insights into my department's responsibilities that I never thought possible.

Cons:

The price can be a bit steep. It's not the most affordable ERP system on the market.

Janine
Account Manager in South Africa
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP Business One - My go 2

5.0 2 years ago

Pros:

Being a big advocate of Business One, what is not to like about it. It does everything you need.

Cons:

Nothing that comes to mind on Business One.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool for Business Intelligence

4.0 2 years ago

Comments: SAP Business One has transformed the way I manage my tasks.

Pros:

I use SAP Business One for Business Intelligence. I love that I can access my BI data from anywhere, so I can stay on top of my business even when I'm on the go.

Cons:

The price of SAP Business One can be a bit high.

Julianna
Lead Research and Development Chemist in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

SAP Review

4.0 last year

Pros:

I like that you can keep track of inventory and see the locations of materials and the prices and any documents that are associated with that material.

Cons:

I dislike that there are so many clicks to get to a specific window.

Ahmad
Project Manager in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Comprehensive Review of SAP Business One

4.0 2 years ago

Comments: SAP Business One's comprehensive functionalities, scalability, integration capabilities, and vendor support make it a valuable ERP solution for SMBs looking to optimize their business processes, improve efficiency, and drive growth.

Pros:

SAP Business One is a great ERP system that is fully customizable and has many great and helpful features that help any business automate all processes. I like the project management module where you can make project tasks and monitor the percentage of completion of your project. Also, inventory management is great in SAP you can view a full history of your inventories.

Cons:

SAP Business One may be costly and expensive and small-sized companies cannot afford it.

Ofentse
Ofentse
SAP Business One in South Africa
Verified LinkedIn User
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

SAP Business One

4.0 2 years ago

Comments: Technical issues environmentSystem updateProtection actPolicy information security

Pros:

What I like most about it is a logo of it

Cons:

Protected authorized analysis databaseSafety preferences

Idaly
Idaly
Project Manager in US
Verified LinkedIn User
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Powerful functions and good results as it is a complete software.

5.0 2 years ago

Comments: It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments.

Pros:

The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs.

Cons:

We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time.

Siara
Manager in Dominican Republic
Dairy, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Sap Business is an excellent software

5.0 2 years ago

Comments: The problems of inventory and optimal delivery to the customer have ended with Sap business, the creator of this system has given a 360-degree turn to the organization in general sense of companies

Pros:

The most impressive functions are the excellent inventory control, the excellent management of the logistics of delivery of orders, the speed of the same because it is not a software that is fried or paralyzed. Fitting it to our work system was my best investment because since we have Sap Business we have managed to maintain the satisfaction of our customers and our client portfolio has risen significantly.

Cons:

If you had a GPS system added so from the same system you can locate the address of the client would be great