--- description: Discover the benefits and disadvantages of Microsoft Outlook. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.uk/software/1010311/microsoft-outlook Page: 1 / 98\ Next: [Next page](https://www.capterra.co.uk/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2426 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2426 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) ## Alternatives 1. 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The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable. > > **Cons**: The interface can sometimes feel a bit cluttered compared to simpler email platforms, and it can take time to learn all of the features. Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments. > > Overall, my experience with Microsoft Outlook has been very positive. It is a dependable email and calendar solution that works particularly well in professional environments. Once you get used to the layout and features, it becomes a powerful tool for managing emails, meetings, and daily tasks efficiently. ----- ### "Adequate Outlook" — 3.0/5 > **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point > > **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send, > > I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue ----- ### "Our Companies Preferred Work Email" — 5.0/5 > **sam** | *4 March 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: We use this everyday and have personal work emails. The lead team regularly will invite each other to meetings or share what is going on and upcoming events using the calendar. Over time your emails recieve more and more spam but I have found outlook very good at putting this straight into junk before hitting my actual inbox. The desktop version of outlook ios brilliant to both look at and use and there is a large amount of areas that can be customised, so much so that using the default work email is a completely different experience to my own work email. We have never had any issues with bugs and have always been able to access our emails. > > **Cons**: There is a lot of customisation, which is great to some degree, but at the same time I need to use three different email addresses per day. Two of these are shared with other members of staff. When these get customised by the team in a different way from my own I do really struggle to go from one to another. I am aware, however that this is most likely my issue., but it is an issue to me so worth noting. If I'm covering for a week off I ofrten change the settings back to that of my own > > Outlook is our preferred email for the business. Historically we have used others but this has been a staple for at least 5 years. The calendar is essential and setting up signatures for different users and out of office messages save a lot of time. ----- ### "The Best Mailing System\!" — 5.0/5 > **Cameron** | *3 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The thing I like the most about Microsoft Outlook is that it is great value for money and a very secure mailing system that is widely accessible to all people. The system being secure is a great benefit as it identifies spam effectively and potentially malicious emails which is great for keeping you safe. Microsoft Outlook is also a great way to effectively collaborate with a team, whether that's communicating via email, or arranging meetings with each other to discuss things further. > > **Cons**: The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation problems meaning that it may take some time for your emails to fully get up to date. > > Microsoft Outlook has been very important to me, as I have always used Microsoft Outlook as a way of receiving emails both personally and in the workplace. It's user friendly interface and security enforce that this is the primary emailing system I will always use. It is a great system I wholeheartedly recommend\! ----- ### "Reliable Email Hub with Strong Productivity Tools" — 5.0/5 > **Hameeda** | *1 April 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is reliable for managing emails, calendars, and tasks all in one place. The interface is clean, security is strong, and integration with other Microsoft apps makes daily work smoother. Search is fast, and scheduling tools are very efficient for team coordination. > > **Cons**: It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes. Some advanced features are buried in menus, making them harder for new users to find. > > Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace. Its integration with other Microsoft apps streamlines daily communication, scheduling, and team coordination. While it can feel heavy on slower devices and large mailboxes sometimes sync slowly, the overall experience is smooth, secure, and efficient for both personal and business use. ----- Page: 1 / 98\ Next: [Next page](https://www.capterra.co.uk/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data