---
description: Page 2 - Compare the best Conversation Intelligence in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 2 - Conversation Intelligence - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software) > [Page 2](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2)

# Conversation Intelligence

Canonical: https://www.capterra.co.uk/directory/34395/conversation-intelligence/software

Page: 2 / 2\
Prev: [Previous page](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software)

> Conversation Intelligence software helps sales teams and call centers transcribe calls to text, identify key moments, and generate actionable insights for further analysis. This type of software can also be used to coach new hires and determine the team's performance in managing customer queries.

-----

## Products

1. [CallMiner Eureka](https://www.capterra.co.uk/software/130323/eureka) — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.
2. [ViaDialog](https://www.capterra.co.uk/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
3. [Cresta](https://www.capterra.co.uk/software/202635/cresta) — 5.0/5 (2 reviews) — Cresta is the first real-time productivity suite for the contact center.
4. [Echo AI](https://www.capterra.co.uk/software/201784/pathlight) (0 reviews) — Exceed customer expectations and company goals by centralizing performance, quality, and workforce management in a single platform
5. [Laivly](https://www.capterra.co.uk/software/1030049/laivly) (0 reviews) — Laivly’s artificial intelligence platform, Sidd, enables contact center teams to build, deploy, and manage their own AI agents.
6. [RingSense](https://www.capterra.co.uk/software/1064081/ringsense) (0 reviews) — AI-based conversation intelligence platform that helps sales teams create transcripts, automatically generate notes, summaries \& more.
7. [DialLink](https://www.capterra.co.uk/software/1072792/DialLink) (0 reviews) — DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups.
8. [Call Optix](https://www.capterra.co.uk/software/1074537/Call-Optix) (0 reviews) — CallOptix is an AI sales intelligence platform for call analytics, agent coaching, deal \& funnel management, data-driven revenue growth
9. [Audire.ai](https://www.capterra.co.uk/software/1074584/Audire-ai) (0 reviews) — Call analysis solution that helps businesses automate quality assurance \& compliance monitoring for sales, support, HR and other teams.
10. [Fluents](https://www.capterra.co.uk/software/1078316/Fluents) (0 reviews) — Fluents is an AI-powered calling platform that helps automate inbound and outbound communications for sales and support teams.
11. [Teldrip Insights](https://www.capterra.co.uk/software/1079784/Teldrip-Insights) (0 reviews) — Conversation intelligence tool that helps businesses with call transcription, sentiment analysis, call routing \& campaign optimization.
12. [Proponent](https://www.capterra.co.uk/software/1081828/Proponent) (0 reviews) — Proponent converts sales and support calls into insights for better GTM decisions.
13. [LivePrompt](https://www.capterra.co.uk/software/1082138/LivePrompt) (0 reviews) — Cloud-based AI tool that helps sales, recruiting, and consulting professionals turn conversations into actionable insights \& decisions.
14. [Sabato](https://www.capterra.co.uk/software/1082300/Sabato) (0 reviews) — Conversation intelligence solution that helps businesses answer calls, qualify leads, schedule appointments, and analyze sentiments.
15. [SquadStack](https://www.capterra.co.uk/software/1082325/SquadStack-ai) (0 reviews) — Voice AI Agents for India's leading consumer brands. 40L+ daily calls, 8+ languages, 90% connectivity, 3x lower CAC.
16. [Reffem](https://www.capterra.co.uk/software/1082362/Reffem) (0 reviews) — Reffem is an AI platform that automates reference interviews and provides insights to help companies make better hiring decisions.
17. [AgentBro](https://www.capterra.co.uk/software/1082701/AgentBro) (0 reviews) — Agentbro is a receptionist software that answers calls, books appointments, and captures leads automatically using AI technology.
18. [Blip](https://www.capterra.co.uk/software/1075456/Blip) (0 reviews) — Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas.
19. [Agile Intel](https://www.capterra.co.uk/software/1083757/Agile-Intel) (0 reviews) — Agile Intel is an AI meeting platform that streamlines meetings, offers insights, and integrates with JIRA and Teams.
20. [Salesman AI](https://www.capterra.co.uk/software/1087168/Salesman-AI) (0 reviews) — Go beyond AI notetakers. Salesman AI delivers real-time call guidance, detects buying signals, and tells reps exactly what to do next.
21. [Coaching Conversation Elevator](https://www.capterra.co.uk/software/1095430/Coaching-Conversation-Elevator) (0 reviews) — Practice the conversations most managers avoid. AI-powered coaching that scores your real conversations against 5 proven frameworks.
22. [Saleso](https://www.capterra.co.uk/software/1096546/Saleso) (0 reviews) — Saleso is AI-driven sales analytics software that analyzes calls to help teams spot missed opportunities and boost closing rates.
23. [Qualiteam.ai](https://www.capterra.co.uk/software/1097015/Qualiteam-ai) (0 reviews) — Conversation intelligence tool that helps teams analyze customer support conversations to deliver performance analytics \& insights.
24. [Terret Conversation Intelligence](https://www.capterra.co.uk/software/1097439/Terret-Conversation-Intelligence) (0 reviews) — Conversation intelligence tool that turns sales calls into insights, linking interactions to a revenue graph for tracking deals.
25. [Semarize](https://www.capterra.co.uk/software/1097441/Semarize) (0 reviews) — Conversation intelligence tool that helps businesses turn call, email, and chat transcripts into structured data with scores \& flags.

-----

Page: 2 / 2\
Prev: [Previous page](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software)

## Related Categories

- [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software)
- [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software)
- [Sales Forecasting Software](https://www.capterra.co.uk/directory/30930/sales-forecasting/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Sales Coaching Software](https://www.capterra.co.uk/directory/31333/sales-coaching/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software)
- [All Categories](https://www.capterra.co.uk/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Capterra UK","url":"https://www.capterra.co.uk/","@type":"WebSite","@id":"https://www.capterra.co.uk/#website","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Conversation Intelligence","description":"Page 2 - Compare the best Conversation Intelligence in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.","url":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2","about":{"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#webpage","mainEntity":{"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#itemlist"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversation Intelligence","position":2,"item":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 2 - Conversation Intelligence - Price Comparison &amp; Reviews - Capterra UK 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"CallMiner Eureka","position":1,"description":"CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learning. By elevating insights from the contact center to the boardroom, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. These improvements can be centered around everything from operational efficiency and agent performance to marketing effectiveness and customer satisfaction. \n\nCallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.capterra.co.uk/software/130323/eureka","@type":"ListItem"},{"name":"ViaDialog","position":2,"description":"Viadialog is an AI-powered cloud contact center platform that helps businesses manage customer interactions across voice, email, chat, SMS, WhatsApp, and social media — all in one place. Designed for support and sales teams, it combines smart automation, omnichannel routing, and no-code workflows to boost productivity and customer satisfaction. With Viadialog, you can deploy intelligent chatbots, automate repetitive tasks, monitor performance in real time, and integrate seamlessly with your CRM. Scalable, GDPR-compliant, and fully cloud-based, Viadialog is ideal for companies looking to modernize their contact center with AI while keeping a human touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a710392-da47-420c-bcef-991ae9b3c0e1.png","url":"https://www.capterra.co.uk/software/1041646/viaflow","@type":"ListItem"},{"name":"Cresta","position":3,"description":"Cresta helps you deliver radically better customer experience and better business outcomes with our patented real-time intelligence for the contact center. Cresta’s AI-powered platform provides solutions designed to support every level of your customer-facing business: agents, managers, and leaders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ebe1464-69f3-4b5b-83dc-3b0e2405cda2.png","url":"https://www.capterra.co.uk/software/202635/cresta","@type":"ListItem"},{"name":"Echo AI","position":4,"description":"Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. Our platform combines real-time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, QA, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart. \n\nWe are the real-time performance intelligence platform that customer-facing teams LOVE to use!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0fae611c-586f-4b6e-98a6-07a63ef302e0.jpeg","url":"https://www.capterra.co.uk/software/201784/pathlight","@type":"ListItem"},{"name":"Laivly","position":5,"description":"Laivly’s platform combines the best, most effective large AI models and enables you to teach Sidd to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction. And do it all safely, quickly, and with total control.\n\nLaivly solves the challenge of implementing rapidly evolving technology for contact centers and customer care programs with Sidd Studio, an intuitive command center; Sidd Duo, the industry-leading agent assistant; and Sidd Solo, an autonomous AI agent.\n\nLed by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13d7ee1f-6c25-4013-bf7b-3a9079f5f9e8.png","url":"https://www.capterra.co.uk/software/1030049/laivly","@type":"ListItem"},{"name":"RingSense","position":6,"description":"AI-based conversation intelligence platform that helps sales teams create transcripts, automatically generate notes, summaries & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64652cc8-5c26-426a-bceb-669d676ad4a5.jpeg","url":"https://www.capterra.co.uk/software/1064081/ringsense","@type":"ListItem"},{"name":"DialLink","position":7,"description":"DialLink is a business phone system built for SMBs and startups, combining calling, messaging, and AI voice agents in one platform. Make and receive calls, send SMS, and manage WhatsApp for Business from a single workspace. Each contact has a unified thread with their full history including calls, texts, and voicemails, so your team never loses context. \n\nDialLink’s AI answers calls 24/7, takes messages, schedules appointments, and creates transcripts, summaries, action items, and suggested replies to help your team respond faster. \n\nDesigned for remote, hybrid, and in-office teams, DialLink works on smartphones, desktops, and desk phones. It’s easy to set up, simple to use, and scales as you grow without IT help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19631747-cdaa-46e8-8f60-ecc4803ed207.png","url":"https://www.capterra.co.uk/software/1072792/DialLink","@type":"ListItem"},{"name":"Call Optix","position":8,"description":"Call Optix is an AI-powered sales intelligence & voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes & analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities.\nThe AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc.\nAgent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths & development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board & Pipeline Funnel track deals through customizable stages with win/loss rates & conversion data.\nFrom lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eaaea330-42d0-42dd-9f3c-d5a52de70b98.jpeg","url":"https://www.capterra.co.uk/software/1074537/Call-Optix","@type":"ListItem"},{"name":"Audire.ai","position":9,"description":"Audire.ai is AI-based call analysis solution that helps businesses transcribe calls with high accuracy using natural language processing. It enables teams to analyse call content to generate quality assurance reports that identify compliance issues, sales opportunities, customer support needs, and other insights. This improves operations across departments, such as human resources, marketing, and compliance. Audire.ai can be integrated with call recording and CRM systems via API to automate workflows based on call analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0fc01d61-a86b-41ef-86d6-af5cdfa4ecff.jpeg","url":"https://www.capterra.co.uk/software/1074584/Audire-ai","@type":"ListItem"},{"name":"Fluents","position":10,"description":"Fluents is an AI-powered calling platform that automates both inbound and outbound phone communications.\n\nThe software features natural-sounding AI agents that handle call functions including lead qualification, meeting scheduling, call routing, and voicemail detection without complex setup. \n\nFluents includes scriptless operation, custom voice profiles, real-time agent handoff, and AI lead scoring to enhance call management efficiency. The platform accommodates high call volumes with its monthly capacity while maintaining CRM synchronization and calendar integration features.\n\nThe system connects with existing phone numbers and tools like Twilio and Salesforce, enabling businesses to automate phone interactions through dynamic scripts that adapt in real-time, automatic follow-ups, and smart routing capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ade27c1a-8475-45f2-968b-9d3ee95814b4.png","url":"https://www.capterra.co.uk/software/1078316/Fluents","@type":"ListItem"},{"name":"Teldrip Insights","position":11,"description":"Teldrip Insights is a call tracking and conversation intelligence tool that transforms business communications through advanced features. The platform includes real-time sentiment analysis to understand caller emotions, call routing to connect callers with appropriate agents, and automated campaign optimization to enhance performance.\n\nTeldrip Insights offers an interactive voice response system for establishing customer connections, comprehensive analytics for identifying trends, personalized engagement capabilities for improved interactions, partner management tools for streamlined collaboration, and real-time bidding management for optimizing investments.\n\nThe system integrates with numerous business tools while providing detailed call data analysis for informed decision-making and improved customer engagement through its click-to-call technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa489acf-7d9e-4cd6-be1c-c5846ed7fa1e.png","url":"https://www.capterra.co.uk/software/1079784/Teldrip-Insights","@type":"ListItem"},{"name":"Proponent","position":12,"description":"Proponent is a conversational-intelligence platform that transforms sales, support and customer conversations into structured insights for product-marketing and revenue teams. The platform identifies pain points, objections, product references, buying signals and emerging trends without manual tagging.\n\nProponent supports teams through:\n• Messaging development – grounded in real customer language\n• Competitive analysis – based on customer-driven mentions\n• Sales enablement – clearer objection patterns and use-case signals\n• Product research – feature requests and friction points surfaced at scale\n\nOrganizations use Proponent to:\n• Accelerate positioning and narrative work\n• Improve alignment between sales and marketing teams\n• Detect customer needs earlier across the funnel\n\nBy converting unstructured transcript data into actionable intelligence, Proponent helps companies operate with a consistently customer-informed go-to-market strategy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1931402c-adf8-43f3-a34a-c09dcc38355a.png","url":"https://www.capterra.co.uk/software/1081828/Proponent","@type":"ListItem"},{"name":"LivePrompt","position":13,"description":"AI-enabled conversation intelligence platform that turns meetings into actionable insights. It tracks agendas in real-time, ensuring key points are captured accurately. The AI coach offers guidance during calls by suggesting questions, addressing objections, and referencing past meetings. \n\nThe platform synthesizes insights from multiple conversations, enabling analysis of interviews, sales calls, and consultations. Unified reports combine historical and current data for better decision-making, while advanced search simplifies finding specific details. It integrates with Zoom, Google Meet, Microsoft Teams, and CRM tools. \n\nIt offers enterprise-grade security, including consent-first recording and compliance with data protection standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c5f652f-d8ef-4961-bd78-02a97d62fdb7.jpg","url":"https://www.capterra.co.uk/software/1082138/LivePrompt","@type":"ListItem"},{"name":"Sabato","position":14,"description":"Sabato AI is an enterprise managed voice AI platform that handles call answering, qualification, and scheduling tasks. The system can be integrated with existing business workflows and operates continuously through configurable modules rather than requiring custom builds.\n\nThe platform includes real-time caller intent detection, document-based learning capabilities, automated workflow actions, and conversational intelligence with transcripts and summaries. Sabato AI lets stakeholders connect with numerous business systems including Salesforce, HubSpot, Microsoft Dynamics, and many other applications.\n\nThe platform allows teams to extract key details from calls, determines appropriate routing, and can perform actions such as booking calendars, creating tickets, updating CRM records, and sending messages across various channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12ef45ee-9cff-4aea-827e-ff15fd012f76.jpeg","url":"https://www.capterra.co.uk/software/1082300/Sabato","@type":"ListItem"},{"name":"SquadStack","position":15,"description":"SquadStack builds Voice AI Agents that handle real sales and customer conversations for India's largest consumer brands. Trained on 600M+ minutes of real Indian contact center audio, our AI agents speak Hindi, English, Hinglish, Tamil, Telugu, and 8+ languages with sub-800ms latency and human-level voice quality (4.85 MOS). We handle 40 lakh+ calls daily with 90% lead connectivity, 40% more conversions, and 3x lower customer acquisition costs compared to human agents.\n\nThe platform covers the full sales stack: lead intelligence with propensity scoring, humanoid AI agents with interruption handling and language switching, omnichannel engagement across call, WhatsApp, SMS, and in-app, plus quality monitoring, A/B testing, and real-time voice-of-customer insights.\n\nSquadStack is the first Voice AI Agent to pass the Turing Test for contact centers. ISO 27001, ISO 27701, SOC 2 Type II, DPDP, and TRAI compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cad2fd31-fe27-42b8-978f-56847a5804af.jpg","url":"https://www.capterra.co.uk/software/1082325/SquadStack-ai","@type":"ListItem"},{"name":"Reffem","position":16,"description":"Reffem is an AI-powered reference-checking platform that replaces slow, manual phone calls with fast, consistent, on-demand interviews. Instead of chasing down references, scheduling calls, and taking notes, Reffem’s AI interviewer handles the entire process automatically — calling references 24/7, asking structured questions, probing for clarification, and generating a detailed, insight-rich report within minutes of the conversation.\nBy combining natural, human-sounding calls with advanced analysis of tone, sentiment, and content, Reffem gives hiring teams a deeper, more objective understanding of every candidate. You get clear summaries, skill assessments, verbatim quotes, and full transcripts — without spending a single hour on the phone.\nReffem helps companies hire smarter, faster, and more confidently by turning reference checks from a time-consuming chore into a competitive advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51d9306e-9fd0-4009-b512-fb20f77ba46a.jpg","url":"https://www.capterra.co.uk/software/1082362/Reffem","@type":"ListItem"},{"name":"AgentBro","position":17,"description":"AgentBro is an AI-enabled receptionist software that answers business calls instantly. It books appointments, captures leads, handles inquiries, and checks calendars to schedule and confirm appointments. The system collects caller details like name, email, and phone number, turning calls into business opportunities. \n\nAgentBro answers FAQs, shares service information, and transfers urgent calls with context when needed. It integrates with Google Calendar to prevent scheduling conflicts and provides call recordings, transcripts, and analytics for insights. Customizable for various industries, it offers an efficient alternative to traditional receptionists, ensuring consistent customer communication and call management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/221ad8a9-783a-4ae0-ab3f-bb05c6e1838a.png","url":"https://www.capterra.co.uk/software/1082701/AgentBro","@type":"ListItem"},{"name":"Blip","position":18,"description":"Blip es una plataforma de conversaciones inteligentes que automatiza comunicaciones digitales personalizadas en múltiples canales. Con IA, permite que asistentes virtuales atiendan a los clientes durante todo el recorrido: marketing, ventas y servicio. Centraliza la mensajería e integra APIs para optimizar interacciones en WhatsApp, Messenger e Instagram. Sus “conversaciones que resuelven” mejoran la experiencia con seguridad, y sus “conversaciones que convierten” entregan insights en tiempo real para impulsar resultados comerciales. Además, habilita una transición fluida a agentes humanos cuando se requiere, manteniendo contexto y continuidad. Así, Blip transforma la comunicación digital al unificar canales y ofrecer herramientas conversacionales que sostienen la personalización de punta a punta.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/058495ec-36b6-4456-a5b6-41f532c9ba47.jpeg","url":"https://www.capterra.co.uk/software/1075456/Blip","@type":"ListItem"},{"name":"Agile Intel","position":19,"description":"Agile Intel is an AI-powered meeting intelligence software that enhances team collaboration and productivity. It streamlines meetings by optimizing workflows through advanced AI capabilities. The system features smart meeting creation with automatic agenda generation and participant optimization. Integration with tools like JIRA and Microsoft Teams enables users to create tickets and action items directly from meeting insights.\n\nThe software provides real-time transcription and sentiment analysis to detect key points, decisions, and action items while generating comprehensive summaries. Users can search meeting data using natural language queries to locate specific information. The platform offers analytics on productivity, sentiment, and follow-through to enhance workflow efficiency and team collaboration. Agile Intel transforms conversations into actionable intelligence, helping teams conduct more effective meetings and make well-informed decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99b26207-ebb2-40d2-a2a9-027849a31e77.png","url":"https://www.capterra.co.uk/software/1083757/Agile-Intel","@type":"ListItem"},{"name":"Salesman AI","position":20,"description":"Salesman AI is conversation intelligence software that goes beyond transcripts and summaries. \n\nIt prepares reps before calls with deal context and risk signals, guides them in real time with live objection detection and next-best-action prompts, then automates follow-through with AI meeting summaries and CRM updates to Salesforce and HubSpot.\n\nManagers get clear visibility into what's driving wins and losses across every conversation. Revenue leaders can align remote teams, scale winning behaviors, and forecast with confidenc,  without chasing down reps for updates.\n\nKey capabilities include framework-based deal scoring (MEDDIC, BANT), live competitor mention tracking, AI sales coaching with 50+ roleplay scenarios, and automatic CRM sync. Works with Zoom, Teams, and Google Meet. Supports 10+ languages with 95%+ transcription accuracy.\n\nBuilt for growing sales teams of 10–200 closing mid-market deals. Stop reviewing what happened. Start changing what happens next.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81c340ba-8016-4c7d-b6a0-f8eb3973f2f4.jpg","url":"https://www.capterra.co.uk/software/1087168/Salesman-AI","@type":"ListItem"},{"name":"Coaching Conversation Elevator","position":21,"description":"Parlare Coaching Conversation Elevator helps managers and leaders get measurably better at the conversations that actually move the needle — performance feedback, difficult one-on-ones, peer disagreements, and the coaching moments most people duck.\nInstead of another e-learning library no one finishes, \n\nParlare puts you in realistic simulated conversations with an AI counterpart, then scores your performance against five research-backed frameworks.\n\nYou can practice typed or live-voice, upload real transcripts from Teams or Zoom for scoring (names anonymised before processing), follow a structured curriculum, or free-play against your own uploaded scenarios. Every session produces a specific, actionable report — not generic \"communicate better\" advice.\n\nFor teams, leader dashboards show aggregate growth edges across the org so L&D investment goes where the actual gaps are, not where people say the gaps are.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9ffb5865-9506-46b9-9d32-28b9058cfa2a.png","url":"https://www.capterra.co.uk/software/1095430/Coaching-Conversation-Elevator","@type":"ListItem"},{"name":"Saleso","position":22,"description":"Saleso is sales analytics software powered by AI to analyze sales conversations and extract insights. It converts audio files into transcripts, identifies speakers, analyzes sentiment, and detects objections in sales calls. \n\nThe platform automates call analysis and delivers findings via an interactive conversational interface, allowing users to request insights like objection detection, summaries, and improvement tips. With a personalized dashboard tailored to each organization's sales process, Saleso.io helps teams prioritize metrics and generate reports. Supporting MP3 and WAV formats, it processes files in under a minute, providing sentiment analysis and conversation scores. \n\nThe software integrates with CRM tools, enabling dynamic AI-driven discussions on call performance. Data security is ensured through GDPR compliance, encryption, and automatic file deletion post-analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d46fd65-2670-4b75-b284-075e9847b6a4.jpg","url":"https://www.capterra.co.uk/software/1096546/Saleso","@type":"ListItem"},{"name":"Qualiteam.ai","position":23,"description":"Qualiteam.ai is an AI-driven customer support evaluation platform that analyzes agent-client interactions to deliver performance insights. It integrates with communication tools to automatically import conversation data, eliminating manual entry. The AI evaluates interactions based on communication quality, customer satisfaction, and tone, providing detailed scoring and analytics to highlight strengths and improvement areas.\n\nThe platform allows customizable evaluation criteria, enabling organizations to align assessments with specific business needs. It tracks metrics, such as issue categories, sentiment, and satisfaction levels over time, by agent, and across customer segments. Real-time alerts notify teams of critical situations, while agents access evaluations to support skill development. An AI playground lets teams test responses against custom criteria for instant feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6c757eb-ace3-43e5-956d-c4c19e5e4e5f.jpg","url":"https://www.capterra.co.uk/software/1097015/Qualiteam-ai","@type":"ListItem"},{"name":"Terret Conversation Intelligence","position":24,"description":"Terret Conversation Intelligence is a sales analysis platform that turns customer interactions into revenue insights by connecting call data to a Revenue Graph. It integrates conversation data with deal info, account history, and team metrics, analyzing interactions across channels like Zoom and Microsoft Teams. The system extracts deal signals, coaching opportunities, and strategic insights, while AI agents detect patterns, such as champion activation and ROI framing linked to successful outcomes.\n\nIt automates CRM updates, follow-ups, and action items, offering real-time coaching signals during calls. The platform identifies competitive mentions, product gaps, and at-risk deals, alerting teams to critical actions. By linking conversation quality to revenue outcomes, it helps organizations understand behaviors driving results. Integrated with CRMs like Salesforce and HubSpot, it continuously learns from interactions to refine recommendations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897467b-ceae-443c-ac7f-429fe0508447.jpg","url":"https://www.capterra.co.uk/software/1097439/Terret-Conversation-Intelligence","@type":"ListItem"},{"name":"Semarize","position":25,"description":"Semarize is a conversational intelligence API that converts unstructured call, email, and chat transcripts into structured data. It uses customizable bricks, i.e. semantic checks that generate outputs like boolean values, scores, and extracted fields. These bricks can be combined into \"kits\" tailored to workflows or teams, delivering insights via a single API call. The platform produces scores, flags, and metadata for analytics, automation, and business intelligence.\n\nSemarize identifies buying signals, highlights key conversations, and enriches CRM systems with extracted insights. Its knowledge grounding feature aligns AI interpretation with business contexts by enabling organizations to upload documentation and build knowledge bases. Semarize integrates with tools, such as n8n, Zapier, and Make, fitting seamlessly into workflows. It transforms unstructured conversation data into actionable intelligence for reporting, automation, and decision-making systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cae117f3-ec34-4c6f-b9c5-2d19d28737cf.png","url":"https://www.capterra.co.uk/software/1097441/Semarize","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/34395/conversation-intelligence/software?page=2#itemlist","numberOfItems":25}
</script>