---
description: Compare the best Returns Management Software (RMS) in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Returns Management Software (RMS) - Price Comparison & Reviews - Capterra UK 2026
---

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# Returns Management Software (RMS)

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> Returns Management (RMS) software is an application that helps businesses manage the process of returns and exchanges from customers.

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## Products

1. [RenewityRMA](https://www.capterra.co.uk/software/153078/renewityrma) — 4.9/5 (10 reviews) — Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data
2. [ReturnZap](https://www.capterra.co.uk/software/1064184/returnzap) (0 reviews) — ReturnZap is the returns solution for Shopify that makes it easy to manage refunds, exchanges, and store credit with advanced policies
3. [Samsara](https://www.capterra.co.uk/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) — Samsara’s open, secure platform helps physical operations organizations lower costs and improve safety at scale.
4. [AfterShip](https://www.capterra.co.uk/software/178663/aftership) — 4.9/5 (466 reviews) — Web-based solution for eCommerce businesses to track all shipments in one place and notify customers of the latest delivery status.
5. [ShippyPro](https://www.capterra.co.uk/software/164065/shippypro) — 4.7/5 (152 reviews) — ShippyPro automates and monitors global shipping, tracking, returns with 180+ carriers, helping businesses optimize costs \& efficiency.
6. [Ordoro](https://www.capterra.co.uk/software/132074/ordoro) — 4.7/5 (79 reviews) — Conquer Ecommerce Complexity. Powerful software apps that fuel growth for ecommerce merchants processing 10 to 10,000 orders per day.
7. [Narvar](https://www.capterra.co.uk/software/195787/narvar) — 4.7/5 (58 reviews) — Narvar powers post-purchase for top brands through returns \& exchanges, order tracking, post-purchase communication, and more.
8. [ParcelWILL](https://www.capterra.co.uk/software/1050266/parcel-panel) — 5.0/5 (53 reviews) — Improve customer satisfaction \& boost your sales with a branded post-purchase tracking experience.
9. [ReturnGO](https://www.capterra.co.uk/software/1013374/returngo) — 5.0/5 (29 reviews) — ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
10. [Item](https://www.capterra.co.uk/software/1058381/item) — 4.6/5 (16 reviews) — Item: A supply chain, order management, and warehousing solution with seamless integration, efficiency, and visibility for growth.
11. [Redo](https://www.capterra.co.uk/software/1071824/Redo) — 4.9/5 (16 reviews) — Redo is post-purchase management software that enhances customer experience by simplifying returns, order tracking \& customer success.
12. [Retino](https://www.capterra.co.uk/software/1040740/retino) — 5.0/5 (15 reviews) — Retino is a cloud-based return management software that helps online retailers deliver a return experience for customers.
13. [Swap Commerce](https://www.capterra.co.uk/software/1062905/swap-commerce) — 5.0/5 (14 reviews) — Your "everything e-commerce app" for Shopify brands looking to scale across the globe or just your hometown.
14. [WISMOlabs](https://www.capterra.co.uk/software/218259/wismolabs) — 5.0/5 (13 reviews) — WISMOlabs turns shipping notifications into a personalized marketing channel, reducing support tickets and driving repeat sales. 🚀
15. [Troquecommerce](https://www.capterra.co.uk/software/1061295/troquecommerce) — 4.7/5 (11 reviews) — Cloud-based solution that helps eCommerce businesses streamline the exchange and return process on a centralized interface.
16. [SupportSync](https://www.capterra.co.uk/software/149840/supportsync) — 4.7/5 (7 reviews) — SupportSync provides Product Return Management software designed for businesses who provide products that require return services.
17. [Shipup](https://www.capterra.co.uk/software/179869/shipup) — 4.9/5 (7 reviews) — Shipup turns eCommerce delivery notifications/pages into marketing campaigns. Boost your NPS \& CLV, and reduce your delivery tickets.
18. [Circulio](https://www.capterra.co.uk/software/1063128/circulio) — 5.0/5 (4 reviews) — The cloud-based real-time rental and sales platform for the pro-camera, video, pro-audio, lighting and production sectors.
19. [LateShipment.com](https://www.capterra.co.uk/software/173230/lateshipment-com) — 3.5/5 (2 reviews) — LateShipment.com is a Post-purchase success platform built for ecommerce brands to claim refunds, manage delivery experiences \& returns
20. [Loop](https://www.capterra.co.uk/software/1049241/loop) — 5.0/5 (2 reviews) — Return and exchange management software that provides insights into return rates, refund rates, retention rates, and upsell value.
21. [ReturnBear](https://www.capterra.co.uk/software/1067497/ReturnBear) — 5.0/5 (1 reviews) — ReturnBear is a returns management solution that streamlines international eCommerce returns and refunds for brands.
22. [Claimlane](https://www.capterra.co.uk/software/176640/claimlane) (0 reviews) — Claimlane automates returns and claims, replacing emails and spreadsheets to save time and reduce errors.
23. [ReverseLogix](https://www.capterra.co.uk/software/218860/reverselogix) (0 reviews) — ReverseLogix offers a centralized, SaaS platform designed to fit every aspect of your returns and after-sales care management.
24. [ReturnLogic](https://www.capterra.co.uk/software/1011239/returnlogic) (0 reviews) — Don't Let Ecommerce Returns Slow Your Growth
25. [Increff WMS](https://www.capterra.co.uk/software/1002166/increff-assure) (0 reviews) — Simplify returns with automated processing, real-time tracking, and faster restocking for higher recovery.

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## Related Categories

- [Warranty Management Software](https://www.capterra.co.uk/directory/31558/warranty-management/software)
- [Shipping Software](https://www.capterra.co.uk/directory/30104/shipping/software)
- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)
- [Logistics Software](https://www.capterra.co.uk/directory/30081/logistics/software)
- [Inventory Management Software](https://www.capterra.co.uk/directory/30006/inventory-management/software)

## Links

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SupportSync synchronizes your customer service team, return processing centers and your customers from the creation of a case/ticket through resolution of the return (RMA) all in one easy-to-use, affordable cloud-based system in real-time!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f2b3896-161d-40b4-ba38-61b7bea48a4a.png","url":"https://www.capterra.co.uk/software/149840/supportsync","@type":"ListItem"},{"name":"Shipup","position":17,"description":"Top shipment tracking solution driven by customer experience success.\nEcommerce brands take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty & save support cost\n\nDisplay ads, product reco, or even promo codes in this new customer communication channel with a highly qualified audience (emails with a massive 65% open rate). Boost your rate of repetitive purchase (up to +20%) while reducing call center delivery tickets (up to -80%).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64c563ee-7a3c-4774-a126-31abef866d5b.png","url":"https://www.capterra.co.uk/software/179869/shipup","@type":"ListItem"},{"name":"Circulio","position":18,"description":"Circulio is the web based multi-channel platform for  technical equipment hire and sales companies. It is ideal for established businesses with annual revenues exceeding £1 million or those aiming to reach this milestone within 12 months.\n\nCirculio provides an integrated front-end website, whether singular or multiple (branded uniquely or shared across countries or subsidiaries) and back-office platform offering a comprehensive solution for efficient business expansion.\n\nUse Circulio to effortlessly manage your website(s), products, assets (units, kits, cases, accessories, and consumables), pricing, promotions, warehouses, and diverse customer segments (B2B, pro-sumer, and B2C). \n\nControl orders, invoicing, payments, shipping, returns, deposits, refunds, documents, and customer communications seamlessly in one unified system.\n\nReal-time reporting provides owner-drivers with valuable insights to foster business growth, optimize asset utilization, and eliminate inefficiencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56f2dad0-6ca4-454d-a783-351e6fc2933a.png","url":"https://www.capterra.co.uk/software/1063128/circulio","@type":"ListItem"},{"name":"LateShipment.com","position":19,"description":"LateShipment.com is the world’s only cloud-based Post-purchase Success platform built for retail parcel shippers of all sizes to drive memorable delivery experiences,  & reduce shipping costs by up to 20%.\n\n- Delivery Experience Management - Improve shipment visibility, grow revenue, & drive customer delight\n- Returns Experience Management - Optimize returns to retain revenue.\n- Automated Shipping Refunds - Save 20% of shipping costs through refunds for 50+ service failures & billing errors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d776bb56-e1b7-41bc-83f4-d57b521e5654.png","url":"https://www.capterra.co.uk/software/173230/lateshipment-com","@type":"ListItem"},{"name":"Loop","position":20,"description":"Return and exchange management software that provides insights into return rates, refund rates, retention rates, and upsell value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/065403ed-cf08-4dfd-9875-7a5adbdeaae8.png","url":"https://www.capterra.co.uk/software/1049241/loop","@type":"ListItem"},{"name":"ReturnBear","position":21,"description":"ReturnBear is a returns management solution that streamlines international eCommerce returns and refunds for brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e629710c-2399-4cae-9f67-7d20339b883e.jpeg","url":"https://www.capterra.co.uk/software/1067497/ReturnBear","@type":"ListItem"},{"name":"Claimlane","position":22,"description":"Claimlane replaces manual emails and spreadsheets with a simple, automated platform for managing returns and warranty claims. Retailers can easily handle faulty products, warranty requests, and repairs in one place, saving time and reducing errors. Businesses use Claimlane to replace outdated, manual processes with an automated system that simplifies returns and claims management, improving efficiency and customer satisfaction. Our system automates approvals, tracks claims, and provides clear reporting, making the process faster and more efficient. By connecting retailers, suppliers, and logistics partners, Claimlane ensures smooth communication and better customer service. Whether you want to reduce manual work or improve the return experience, Claimlane helps you manage everything with ease, giving your team more time to focus on customers and growing your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b529a3f-9dfb-4162-9362-01de59205b62.jpeg","url":"https://www.capterra.co.uk/software/176640/claimlane","@type":"ListItem"},{"name":"ReverseLogix","position":23,"description":"ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs.\n\nWhether B2B, B2C or hybrid, the ReverseLogix platform facilitates, manages, and reports on the entire returns’ lifecycle. \n\nOrganizations that rely on ReverseLogix deliver a vastly superior customer returns experience, save employee time with faster workflows, and increase profits with 360⁰ insight into returns data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca4d7345-493e-493a-81eb-e2316f969b1f.png","url":"https://www.capterra.co.uk/software/218860/reverselogix","@type":"ListItem"},{"name":"ReturnLogic","position":24,"description":"ReturnLogic's Returns Intelligence platform helps high-growth ecommerce retailers scale their returns policy and improve their return rate. \n\nRetailers can use ReturnLogic to customize their returns portal for customers, free up their customer support team, and automatically process returns for their warehouse team. \n\nReturnLogic also provides a goldmine of returns data for your ops team, customizable returns policies for managers, and slides right into your ecommerce tech stack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5fe61269-103d-4847-bd21-622326c8df4b.png","url":"https://www.capterra.co.uk/software/1011239/returnlogic","@type":"ListItem"},{"name":"Increff WMS","position":25,"description":"Increff Return Management System helps brands manage reverse logistics efficiently by automating return capture, inspection, and reintegration. It provides real-time visibility into return reasons and product conditions, enabling faster restocking and minimizing write-offs. The system streamlines refund and exchange workflows, ensuring quick customer resolution and reduced operational overhead. Intelligent analytics help identify high-return SKUs and recurring issues to improve product quality and customer satisfaction. By linking with OMS and WMS, Increff ensures returned items are validated, graded, and resold quickly to minimize revenue leakage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1345834-4c51-4077-ac25-4a02094e08ae.png","url":"https://www.capterra.co.uk/software/1002166/increff-assure","@type":"ListItem"}],"numberOfItems":25}
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