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IT Documentation Software
IT Documentation software helps IT businesses manage their IT processes, organize their assets, and keep their credentials up to date. Key features include workflow management, documentation management, knowledge base management, and access control management. Read more Read less
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NinjaOne Documentation allows IT teams to easily and securely document important information to ensure knowledge loss is minimized.
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NinjaOne Documentation allows IT teams to easily and securely document credentials, procedures, and environmental details so technicians never have to waste time hunting for information again. With a solution designed to help IT teams stay secure with robust role-based access controls, MFA-protected credential storage and more, NinjaOne makes it easy to turn legacy knowledge into institutional knowledge all within the same single-pane-of-glass as our highly rated endpoint management solution.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Local product
Document360
4.7
(195)
Local product
Local product
AI-Powered Knowledge Base Platform.
Avail up to 50% off with the Black Friday deal - valid till Dec 8th.
Learn more about Document360
Document360 is the top-rated AI-powered Knowledge Base and documentation software. Avail up to 50% off with the Black Friday deal - valid till Dec 8th.
It helps you to create a knowledge base, wikis, manuals, API docs & software documentation at a scale.
You can not just create a private or public KB, but also create a mixed KB easily.
Apart from creating Knowledge bases, Document360 also allows businesses to create high-quality API documentation quickly and easily.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Users benefit from an automated and time-controlled inventory of the complete IT network
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Docusnap: The all-in-one solution for IT documentation
Users benefit from an automated & time-controlled inventory of the complete IT network. The software automatically provides the data obtained in the form of network maps and more than 200 ready-made reports. In addition, you can easily use this data to create emergency plans or operations manuals.
Docusnap makes time-consuming work easier through regular and automated processes. Save time, money and increase IT security with latest data.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place.
Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
IT Glue is the Gold Standard of IT Documentation built for IT professionals. Track, find and know everything in under 30 seconds.
IT Glue is an IT documentation platform built specifically for the unique needs of IT professionals. IT Glue is your single source of truth for all your IT information including assets, passwords, SOPs, licenses, vendors, how-to's and more. Each piece of documentation can be linked to the others and kept up-to-date with automations, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple platforms.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Encrypted cloud-based, integrated, automated password protection to store, manage, and retrieve customer credentials and knowledge.
N-able Passportal is an encrypted and efficient password and credential management solution built for MSPs, offering credential injection, reporting, auditing, password change automation, and privileged client documentation capabilities designed to streamline the technician's day by providing essential documentation at their fingertips to standardize service delivery and expedite issue resolution.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
Nuclino is a unified workspace where teams can organize knowledge, manage projects, and share ideas, all in one place. Lightweight by design, Nuclino focuses on getting the essentials just right: its interface is clean and intuitive, the editing experience is frictionless, the search is fast and reliable. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
ProProfs Knowledge Base is an easy-to-use tool that can be used to create a knowledge base, FAQs, help centers, documentation, and manuals. Right from authoring and designing to publishing and user management, the tool is your perfect partner across all stages of content creation.
100+ settings and integrations, detailed reports, and advanced user management are some of the noteworthy features of ProProfs Knowledge Base software.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support.
Features:
TICKETS for efficient inquiry management,
TASKS for internal task management,
DOCS for a shared knowledge database,
WIDGET for DOCS on your site/app,
INTEGRATION options for API/webhooks/Zapier integration.
Improve customer support & satisfaction with HelpSpace.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform.
Document management software that receives, tracks, manages, and stores IT documents, passwords, and more.
As IT Teams grow, they outgrow the cluttered file shares and excel password lists. Easily Integrates with important PSA, RMM as well with major Authentication and data software. Reduce downtime, create accountability for documentation, and provide peace of mind for managers and IT professionals.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
Online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs, multi-language documentation sites; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, export to printed formats, a lot of integrations, and more.
Learn more about ClickHelp
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service.
USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM.
Boost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information.
Our omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. Easily integrate with leading service platforms.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
An agentless, self-service tool for application dependency mapping that visualizes all your on-premise and cloud IT infrastructure.
Faddom is an agentless, self-service application dependency mapping tool that visualizes all your on-premise and cloud IT infrastructure in as little as 60 minutes with continuous, automatic updates.
Users do not need to install any agent, provide server credentials, or reconfigure firewall rules.
Faddom can be used to create full, complete IT documentation for change management, cloud migrations, data center consolidations, disaster recovery, business continuity, and microsegmentation.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Local product
XIA Configuration
4.6
(16)
Local product
Local product
IT documentation software that turns time-consuming, manual documentation work into an automated process that takes just seconds.
XIA Configuration is an IT audit and documentation tool that removes the burden of time-consuming, manual, auditing and documentation work by turning it into automated processes that takes just seconds.
Run reports to audit your configuration and check the security compliance of your servers and infrastructure including Windows, AD, Exchange, Azure, Hyper-V, VMware, Citrix and more.
With version control and change tracking, it's easy to detect incorrect configuration and unauthorized changes.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
Virima SaaS reduces the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise, cloud, and remote workers. Virima discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
All-in-one document collaboration & content management platform for teams to create, share and manage their content from one place.
Bit is a new-age document collaboration platform for teams to create robust internal & client facing documents with built in tracking. Bit helps teams centralize and organize their work, collaborate in real-time across workflows, manage digital content intelligently, and track engagement across the content that is shared. Bit helps teams create digital documents that are multi-dimensional to communicate beyond text and images with 50+ integrations.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Liongard transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence.
The Liongard Deep Data™ Platform transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. Through automated discovery, documentation and auditing, Liongard empowers MSPs to unlock an operational advantage that delivers both higher profits and exceptional customer experience. Learn more at liongard.com.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
The FNT Command Platform enables efficient management of IT, Telecommunication and Data Center infrastructures as a digital twin.
The FNT Command Platform enables efficient management of IT, Telecommunication and Data Center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model. This enables organizations to plan and manage their IT landscape more easily, eliminate faults more quickly, implement transformations and changes more efficiently, and achieve sustainability goals for example faster.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Hudu is an intuitive IT documentation solution that offers features such as documentation process management, workflow managemen & more
Hudu is a cloud-based IT documentation solution that offers features such as password management, process management, workflow management, IT asset tracking and more. Hudu lets users manage their IT documentation with an intuitive platform that makes it easy for them to navigate between documentation tasks and stay up-to-date.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Documentation is broken. We fixed it.
Swimm is a documentation platform built for developers.
✅ Easily write internal notes & docs about your code.
✅ Swimm keeps them up to date.
✅ Your team will find them exactly when they need them.
Learn more about Swimm
Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
AI-powered knowledge management suite for software development teams.
Tech Debate helps teams to achieve shared consensus on complex ideas, streamline communication and keep project-specific knowledge accessible and actionable.
- Use Tech Debate's intuitive collaboration workflow to evolve concepts with team members and clients
- Build a comprehensive knowledge base for your projects and use our AI-powered assistant to discover specific topics and discussions
- Use rich interactive visualization tools to build a shared vision and architectural understanding
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Try for free!
SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Get your free trial!
Learn more about ITBoost
Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
PSA-RMM platform for Managed Service Providers.
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs.
Packed with features like asset, policy, patch and client management, SuperOps.ai is on a mission to build the next-gen MSP platform
The platform helps MSPs manage their clients, projects and IT documents from a single place.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
AI Portfolio management platform helping companies to maximize the value of their Data Analytics & AI initiatives.
Casebase is a portfolio software for Data Analytics & AI use cases. As a SaaS platform, Casebase supports and guides you in creating Data & AI products, sustainably managing your portfolio, and making Data Analytics & AI a core capability of your company.
• Capture a company-wide portfolio
• Establish an efficient workflow
• Document requirements & results along the lifecycle
• Prioritize use cases value-driven
• Measure the impact of your business
• Inspire your teams with best practices
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
The secure collaborative custom app development platform for developing web and mobile applications with a focus on the product.
ADEVI is:
- The Secure Collaborative Bespoke App Development platform with a user experience that allows non-technical and designer engagement
-A low-code environment allows for the creation of custom applications.
- Active Stage environment for testing applications before market release.
- Opens up the potential for greater participation in product development projects by users, including those without coding experience, and enables them to effectively collaborate with developers.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Smart Elpis is a document management software that digitizes and streamlines document workflows.
Smart Elpis is document management software that helps organizations digitize processes around business documentation. The software centralizes incoming and outgoing documents to simplify distribution, maintain version control, and enable quick yet secure search and retrieval.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
