---
description: Compare the best NPS Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: NPS Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [NPS Software](https://www.capterra.co.uk/directory/32075/nps/software)

# NPS Software

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> NPS software helps organizations implement campaigns to measure net promoter scores. NPS is a customer and employee satisfaction benchmark calculated using surveys. The final score can be used to gauge loyalty to the brand or organization.

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## Products

1. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews) — Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results.
2. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Boost loyalty, gain insights, and drive growth with SurveySparrow's NPS surveys, transforming feedback into strategic business assets.
3. [SurveyLegend](https://www.capterra.co.uk/software/156752/surveylegend) — 4.6/5 (963 reviews) — Create engaging, platform-independent \& beautiful NPS surveys. We empower companies - large \& small - \& individuals to collect insight
4. [Survicate](https://www.capterra.co.uk/software/132914/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
5. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10427 reviews) — Quickly and easily set up automated NPS programs to spend more time acting on critical insights, and less time managing the technology.
6. [Vantage Circle](https://www.capterra.co.uk/software/167264/vantage-circle) — 4.7/5 (5122 reviews) — Vantage Pulse is an employee survey and feedback tool for measuring sentiment, running eNPS and pulse surveys, and acting on real-time.
7. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) — Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise.
8. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
9. [Zoho Survey](https://www.capterra.co.uk/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
10. [Alchemer](https://www.capterra.co.uk/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
11. [Nicereply](https://www.capterra.co.uk/software/152920/nicereply) — 4.7/5 (283 reviews) — Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES \& NPS surveys \& increase the volume of insights you receive
12. [Xoxoday](https://www.capterra.co.uk/software/153149/rewards-platform) — 4.4/5 (260 reviews) — Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions.
13. [forms.app](https://www.capterra.co.uk/software/197758/forms-app) — 4.6/5 (256 reviews) — forms.app is an all-rounder form builder software for creating professional-looking forms, surveys, and quizzes, and collecting data.
14. [XM for Customer Experience](https://www.capterra.co.uk/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform.
15. [CustomerHero](https://www.capterra.co.uk/software/153472/startquestion) — 4.9/5 (175 reviews) — CustomerHero is a Software with a Service platform to track \& improve NPS with AI insights, real-time dashboards \& close-the-loop tools
16. [CheckMarket](https://www.capterra.co.uk/software/134813/checkmarket) — 4.5/5 (149 reviews) — Enterprise NPS Survey Software. Insightful reporting and actionable feedback\! Close the loop with follow-up tools to reduce churn.
17. [SmartSurvey](https://www.capterra.co.uk/software/57112/smartsurvey) — 4.6/5 (114 reviews) — Measure loyalty with SmartSurvey's NPS tools—track trends, analyze feedback, and boost growth with secure, GDPR-compliant insights.
18. [AskNicely](https://www.capterra.co.uk/software/141434/asknicely-for-nps) — 4.6/5 (100 reviews) — AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame
19. [Flex Surveys](https://www.capterra.co.uk/software/145402/flex-surveys) — 5.0/5 (76 reviews) — Enhance customer loyalty with our Net Promoter Score (NPS) system, offering insights and strategies for improved satisfaction.
20. [Customerly](https://www.capterra.co.uk/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
21. [Qwary](https://www.capterra.co.uk/software/213725/qwary) — 4.8/5 (69 reviews) — Qwary helps enhance engagement, retention, and satisfaction with AI-driven insights, surveys, r
22. [Zonka Feedback](https://www.capterra.co.uk/software/137773/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback NPS Platform is a multichannel Survey \& Feedback Software. Measure, improve and transform Employee Customer Experiences.
23. [SmartCustomer](https://www.capterra.co.uk/software/184152/sitejabber-business-suite) — 4.4/5 (65 reviews) — The customer reviews platform where millions of buyers and businesses worldwide come together.
24. [SurveyLab](https://www.capterra.co.uk/software/80891/mysurveylab-com) — 4.9/5 (62 reviews) — Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more\!
25. [Simplesat](https://www.capterra.co.uk/software/177336/simplesat) — 4.8/5 (61 reviews) — Delightfully easy to use one-click satisfaction surveys for service minded professionals.

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## Related Categories

- [360 Degree Feedback Software](https://www.capterra.co.uk/directory/30666/360-degree-feedback/software)
- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Polling Software](https://www.capterra.co.uk/directory/31220/polling/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/32075/nps/software)
- [All Categories](https://www.capterra.co.uk/directory)

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The form builder provides a comprehensive solution for creating engaging forms and surveys that works smoothly across multiple devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5fad776f-de27-4a29-8066-57b84d7e8022.jpeg","url":"https://www.capterra.co.uk/software/197758/forms-app","@type":"ListItem"},{"name":"XM for Customer Experience","position":14,"description":"Customer Frontlines makes it easy to measure, analyze, and improve your Net Promoter Score. Collect real-time feedback across every channel with intuitive, easy-to-use surveys. Empower your organization to improve every key moment along the customer journey with dynamic reporting, role-based dashboards, predictive insights, and AI-powered recommendations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.co.uk/software/152924/customer-frontlines","@type":"ListItem"},{"name":"CustomerHero","position":15,"description":"CustomerHero is a Software with a Service platform designed to measure and improve Net Promoter Score (NPS) with real-time customer feedback. \n\n- Capture insights from multiple channels, including web, email, chat, and in-store interactions. \n- AI-powered analytics categorize responses by sentiment and topic, helping businesses understand promoters, passives, and detractors. - Real-time dashboards track NPS trends over time, providing actionable data for every team. - - Close-the-loop functionality ensures businesses can respond to detractors instantly, improving retention and customer loyalty. \n- With custom branding and whitelabeling, organizations can deliver a seamless survey experience. \n\nCustomerHero is trusted by 200+ businesses, helping with optimize NPS and drive sustainable growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6baed50c-6556-40d2-8750-2c7a4187024c.png","url":"https://www.capterra.co.uk/software/153472/startquestion","@type":"ListItem"},{"name":"CheckMarket","position":16,"description":"Net Promoter Score Platform. Engage & learn from customers by conducting NPS surveys to get insightful reporting and actionable feedback! Close the loop with shareable reports, dashboards, alerts and follow-up tools. Built in text & sentiment analysis. Merge your operational data and integrate with Slack, Zendesk, API, CRM & more. Proactively reduce churn and drive growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5685c95c-7c8c-47be-8b4b-606fe81b50d7.png","url":"https://www.capterra.co.uk/software/134813/checkmarket","@type":"ListItem"},{"name":"SmartSurvey","position":17,"description":"Understand and enhance customer loyalty with SmartSurvey's Net Promoter Score (NPS) tools. Easily create branded surveys to measure how likely your customers are to recommend your business and identify promoters, passives, and detractors.\n\nUse advanced dashboards to track NPS trends, visualize customer feedback, and measure progress against key benchmarks. Integrate seamlessly with CRMs like Salesforce to automate follow-ups and align feedback with actionable strategies.\n\nWith GDPR-compliant, UK-based data storage and robust security features, SmartSurvey ensures your data is safe while delivering the insights needed to improve customer satisfaction and loyalty. Choose SmartSurvey to turn feedback into growth opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.capterra.co.uk/software/57112/smartsurvey","@type":"ListItem"},{"name":"AskNicely","position":18,"description":"AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework. Automatically collect customer feedback, track Net Promoter Score to an individual staff level and empower your service workers to respond to customers. Discover why over 15,000 people love using AskNicely to make every customer experience awesome. Book a demo at asknicely.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/054cf152-6aae-4b30-b6ec-fca7301b0c82.png","url":"https://www.capterra.co.uk/software/141434/asknicely-for-nps","@type":"ListItem"},{"name":"Flex Surveys","position":19,"description":"Drive a high-performance culture with our Net Promoter Score (NPS), designed to enhance customer loyalty and satisfaction through targeted feedback.\n\nNPS provides a clear perspective on customer sentiment by capturing insights from a wide range of stakeholders. It helps organizations gain self-awareness, identify areas for improvement, and understand how customer experiences impact loyalty. This data serves as a foundation for customer engagement initiatives and strategic planning.\n\nFlex Surveys will collaborate with you to implement the NPS program and deliver comprehensive reports outlining customer feedback and actionable recommendations.\n\nYour team can then use these insights to develop strategies that enhance customer satisfaction and drive growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b3235d0-c2ae-423f-a8ce-0e64290b7eeb.png","url":"https://www.capterra.co.uk/software/145402/flex-surveys","@type":"ListItem"},{"name":"Customerly","position":20,"description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS & CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.capterra.co.uk/software/173977/customerly","@type":"ListItem"},{"name":"Qwary","position":21,"description":"Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer value. Analyze customer journeys thoroughly to enable timely interventions, smooth out obstacles, and guide users to superior experiences. Dive deep into digital behavior with session replays, heat maps, funnels, and frustration detection like rage clicks and mouse thrashing.\n\n1. Converse AI: Real-time AI-driven conversations for seamless feedback collection.\n2. Feedback: Traditional surveys for structured user insights.\n3. In-Product Surveys: Gather targeted feedback within your product.\n4. Replays: Analyze user sessions with integrated feedback.\nFunnels: Optimize user journeys by mapping drop-offs.\n5. Analysis: Advanced AI transforms feedback into actionable insights.\n6. Analysis: Advanced AI transforms feedback into actionable insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/babefc39-c4fd-47de-83e1-373728005514.png","url":"https://www.capterra.co.uk/software/213725/qwary","@type":"ListItem"},{"name":"Zonka Feedback","position":22,"description":"Zonka Feedback CX Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & CSAT Score. Take feedback & conduct surveys across multiple channels: iPads, Tablets, Smartphones, Online, Email, & SMS. Keep your team aligned, view responses, and collaborate to close the feedback loop. View insightful NPS reports to target Customer Delight & Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cd01c8c-36d1-4161-8d81-6030227da30e.png","url":"https://www.capterra.co.uk/software/137773/zonka-feedback","@type":"ListItem"},{"name":"SmartCustomer","position":23,"description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b06f1abe-7ea9-45a4-84fd-a366b3978382.png","url":"https://www.capterra.co.uk/software/184152/sitejabber-business-suite","@type":"ListItem"},{"name":"SurveyLab","position":24,"description":"SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation.\n\nSystem is a web application and no additional software except a web browser is needed to use it. Some of the service features include : advanced logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.capterra.co.uk/software/80891/mysurveylab-com","@type":"ListItem"},{"name":"Simplesat","position":25,"description":"Simplesat is the fun and easy way to collect CSAT, CES (Customer Effort Score, and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat.\n\nAll your feedback ends up in one place - making it easy to analyze and take action!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5ff07a1-e74c-4fe8-8892-b3450e12a1fa.png","url":"https://www.capterra.co.uk/software/177336/simplesat","@type":"ListItem"}],"numberOfItems":25}
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