---
description: Page 11 - Compare the best Contact Centre Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 11 - Contact Centre Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software) > [Page 11](https://www.capterra.co.uk/directory/32035/contact-center/software?page=11)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Aceyus](https://www.capterra.co.uk/software/150303/aceyus) — 5.0/5 (3 reviews) — Aceyus empowers companies to enhance the customer experience through multi-channel reporting, customer journeys and custom dashboards.
2. [VHT Callback](https://www.capterra.co.uk/software/152614/vht-callback) — 5.0/5 (3 reviews) — Call center tool that enables improvement of customer experience through planning, forecasting, and reduced hold times.
3. [Connex One](https://www.capterra.co.uk/software/179275/connex-one) — 3.0/5 (3 reviews) — Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers
4. [FCI Customer Communication Management](https://www.capterra.co.uk/software/185132/customer-communication-management) — 4.7/5 (3 reviews) — Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, \& deliver all outbound tasks.
5. [Odigo](https://www.capterra.co.uk/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
6. [Observe.AI](https://www.capterra.co.uk/software/197952/observe-ai) — 4.3/5 (3 reviews) — Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents.
7. [PolyAI](https://www.capterra.co.uk/software/198201/polyai) — 5.0/5 (3 reviews) — PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers.
8. [ConneXio](https://www.capterra.co.uk/software/198603/telesero) — 5.0/5 (3 reviews) — Dialer/CRM/PBX/Workspace Configuration/HR and Employee portals.. 30% below what your paying now. GAURANTEED
9. [Volie](https://www.capterra.co.uk/software/204826/volie) — 4.7/5 (3 reviews) — Automotive call center software made for dealerships. Evolve your BDC with modern call center software so your agents can work smarter.
10. [LEX Reception](https://www.capterra.co.uk/software/213013/lex-reception) — 5.0/5 (3 reviews) — LEX Reception provides a complete legal reception solution for legal intake, call answering, appointment setting, and more.
11. [Daktela](https://www.capterra.co.uk/software/1012554/daktela) — 4.3/5 (3 reviews) — Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
12. [USAN Contact Suite for Amazon Connect](https://www.capterra.co.uk/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
13. [AT\&T Contact Center](https://www.capterra.co.uk/software/1024528/att-contact-center) — 5.0/5 (3 reviews) — Cloud-based platform that facilitates omnichannel communication for organization.
14. [Dextr](https://www.capterra.co.uk/software/1032468/dextr) — 5.0/5 (3 reviews) — Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs.
15. [Bonder](https://www.capterra.co.uk/software/1038585/bonder) — 5.0/5 (3 reviews) — Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product.
16. [HaloCRM](https://www.capterra.co.uk/software/1041683/halocrm) — 5.0/5 (3 reviews) — HaloCRM is a cloud-based contact center solution for businesses of all sizes.
17. [yoummday](https://www.capterra.co.uk/software/1043782/yoummday) — 4.7/5 (3 reviews) — Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform.
18. [Pulse](https://www.capterra.co.uk/software/1049384/pulse-cloud-call-centre) — 3.7/5 (3 reviews) — Call center solution that helps businesses manage call routing, recording, queues, transfers, forwarding and more.
19. [CC4Teams](https://www.capterra.co.uk/software/1071639/CC4Teams) — 4.7/5 (3 reviews) — CC4Teams is a powerful, cloud-based Omni-Channel Customer Contact solution. That streamlines workflows and reduces wait times
20. [Click2Coach](https://www.capterra.co.uk/software/76428/click2coach) — 4.3/5 (2 reviews) — Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.
21. [C-Zentrix](https://www.capterra.co.uk/software/143094/C-Zentrix) — 3.5/5 (2 reviews) — C-Zentrix is an omnichannel contact center platform with AI, automation, and analytics for better customer engagement.
22. [Vivocha](https://www.capterra.co.uk/software/143056/vivocha) — 4.5/5 (2 reviews) — Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools
23. [Dial Once](https://www.capterra.co.uk/software/150817/dial-once) — 5.0/5 (2 reviews) — Omnichannel orchestration platform of customer journeys
24. [Callmaker](https://www.capterra.co.uk/software/152121/callmaker) — 5.0/5 (2 reviews) — Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed\!
25. [OneContact CC](https://www.capterra.co.uk/software/151354/onecontact-cc) — 4.5/5 (2 reviews) — OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Management is carried out from a single reporting system.\n\nOmnichannel orchestration can improve the customer experience, reduce your processing costs while accelerating your digital transformation to optimize FCR.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98394926-085a-47e4-9901-09e7cdbad787.png","url":"https://www.capterra.co.uk/software/150817/dial-once","@type":"ListItem"},{"name":"Callmaker","position":24,"description":"Callmaker helps you get up to 50% more incoming sales calls. Website visitors really like it, because it allow them get a guaranteed phone connection in 25 seconds with a live person absolutely for free, anywhere in the world. \nWhen your client submit a request, Callmaker quickly find available sales rep on mobile or landline phones, than call back and connect them in one line. 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