---
description: Discover and compare Contact Centre Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Software for Windows - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software for Windows](https://www.capterra.co.uk/directory/32035/contact-center/software) > [Page 6](https://www.capterra.co.uk/directory/32035/contact-center/software?page=6)

# Contact Centre Software

Canonical: https://www.capterra.co.uk/directory/32035/contact-center/software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Diabolocom](https://www.capterra.co.uk/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
2. [AIO](https://www.capterra.co.uk/software/1033128/aio) — 4.9/5 (9 reviews) — Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more.
3. [Surfboard](https://www.capterra.co.uk/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is the simpler, fairer WFM platform for customer support teams
4. [IPscape](https://www.capterra.co.uk/software/81931/ipscape) — 4.9/5 (8 reviews) — Cloud Contact centre technology solution hosted on Azure that is feature rich, scalable and offers advanced integration capabilities
5. [InGenius](https://www.capterra.co.uk/software/156349/ingenius-connector-enterprise) — 4.9/5 (8 reviews) — Increase agent productivity and earn happier customers with a seamless connection between your business phone system and CRM.
6. [NICE Workforce Management](https://www.capterra.co.uk/software/211852/nice-workforce-management) — 4.9/5 (7 reviews) — NICE WFM Suite allows contact centers to plan, hire, forecast, schedule, manage, and automate the critical management of their people.
7. [QualityDesk](https://www.capterra.co.uk/software/1027600/qualitydesk) — 4.6/5 (7 reviews) — QualityDesk is an easy-to-use leadership software for any company, that cares about its people \& customers.
8. [SanCCS](https://www.capterra.co.uk/software/1020456/sanccs) — 5.0/5 (6 reviews) — Make the best use of SAN Software's Contact Center solutions features and cement your business communication gaps. Using this solution
9. [Dezide](https://www.capterra.co.uk/software/123909/advisor) — 4.2/5 (5 reviews) — Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best
10. [OnviSource OmVista](https://www.capterra.co.uk/software/92454/omvista) — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
11. [AuguTech](https://www.capterra.co.uk/software/159721/augutech) — 4.8/5 (5 reviews) — AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity.
12. [Pointel Configuration Management Solution](https://www.capterra.co.uk/software/167151/configuration-management-solution) — 5.0/5 (5 reviews) — Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.
13. [Knowlarity](https://www.capterra.co.uk/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Cloud Contact Center streamlines voice operations. Track call center metrics to enhance agent productivity \& customer satisfaction KPIs
14. [CaseManager](https://www.capterra.co.uk/software/1055502/casemanager) — 5.0/5 (5 reviews) — A customizable contact center solution that streamlines operations with team management, automated workflows, custom fields, and more.
15. [ConVox](https://www.capterra.co.uk/software/134502/convox) — 4.3/5 (4 reviews) — "ConVox: AI omnichannel \& ticketing platform to unify customer engagement. Visit \& review us on Gartner to boost your CX."
16. [Newfies-Dialer](https://www.capterra.co.uk/software/152962/newfies-dialer) — 5.0/5 (4 reviews) — Call-center suite offering inbound and outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
17. [Sparrow](https://www.capterra.co.uk/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
18. [VoxDesk](https://www.capterra.co.uk/software/1023716/voxdesk) — 4.3/5 (4 reviews) — VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more.
19. [ViaDialog](https://www.capterra.co.uk/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
20. [SpiceX](https://www.capterra.co.uk/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
21. [iNexus](https://www.capterra.co.uk/software/132732/inexus) — 4.3/5 (3 reviews) — Remove the SPAM \& SCAM likely messages from your dialing campaigns immediately. Increase your contacts by 500% on the first day.
22. [Aceyus](https://www.capterra.co.uk/software/150303/aceyus) — 5.0/5 (3 reviews) — Aceyus empowers companies to enhance the customer experience through multi-channel reporting, customer journeys and custom dashboards.
23. [VHT Callback](https://www.capterra.co.uk/software/152614/vht-callback) — 5.0/5 (3 reviews) — Call center tool that enables improvement of customer experience through planning, forecasting, and reduced hold times.
24. [FCI Customer Communication Management](https://www.capterra.co.uk/software/185132/customer-communication-management) — 4.7/5 (3 reviews) — Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, \& deliver all outbound tasks.
25. [Odigo](https://www.capterra.co.uk/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries

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Next: [Next page](https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=7)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.uk/directory)

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It can be used in many call center roles  including lead generation, phone surveys, political polling, emergency notifications and appointment reminders. \n\nNewfies-Dialer is used by companies wishing to auto-dial its contacts and  companies wishing to sell auto-dialer services to its customers as it includes billing, multi-tenancy, and white labelling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.capterra.co.uk/software/152962/newfies-dialer","@type":"ListItem"},{"name":"Sparrow","position":17,"description":"Sparrow is an Omni-channel and unified CX platform that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61de4936-d8a4-4af3-a0a8-b75c2281e855.png","url":"https://www.capterra.co.uk/software/217419/sparrow","@type":"ListItem"},{"name":"VoxDesk","position":18,"description":"VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more. The software also offers features such as productivity tracking, reports and analytics, sales integrations and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42930f8e-97b9-4cf1-bc49-c7a99369f137.png","url":"https://www.capterra.co.uk/software/1023716/voxdesk","@type":"ListItem"},{"name":"ViaDialog","position":19,"description":"Viadialog is an AI-powered cloud contact center platform that helps businesses manage customer interactions across voice, email, chat, SMS, WhatsApp, and social media — all in one place. Designed for support and sales teams, it combines smart automation, omnichannel routing, and no-code workflows to boost productivity and customer satisfaction. With Viadialog, you can deploy intelligent chatbots, automate repetitive tasks, monitor performance in real time, and integrate seamlessly with your CRM. 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