---
description: Discover and compare Contact Centre Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Software for Windows - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software for Windows](https://www.capterra.co.uk/directory/32035/contact-center/software) > [Page 4](https://www.capterra.co.uk/directory/32035/contact-center/software?page=4)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Freshcaller](https://www.capterra.co.uk/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers.
2. [Aloware](https://www.capterra.co.uk/software/179188/aloware) — 4.1/5 (34 reviews) — An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations
3. [MaxContact](https://www.capterra.co.uk/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
4. [CloudAgent](https://www.capterra.co.uk/software/149038/cloudagent) — 4.5/5 (32 reviews) — Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise-level features at 40% lower TCO.
5. [BroadVoice Cloud PBX](https://www.capterra.co.uk/software/146949/cloud-pbx) — 4.4/5 (30 reviews) — Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat.
6. [NUACOM](https://www.capterra.co.uk/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
7. [MAXvoice](https://www.capterra.co.uk/software/194173/maxvoice) — 4.9/5 (29 reviews) — Hosted communications specialist. Robust feature set. High-touch, live support. Full remote worker support. Turn-up in hours not days.
8. [Dialer360](https://www.capterra.co.uk/software/159373/dialer360) — 4.7/5 (27 reviews) — A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.
9. [VCC Live](https://www.capterra.co.uk/software/167993/vcc-live) — 4.7/5 (27 reviews) — Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports.
10. [Ytel](https://www.capterra.co.uk/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
11. [IFS Field Service Management](https://www.capterra.co.uk/software/116489/ifs) — 4.5/5 (23 reviews) — IFS Field Service Management is an industry-leading service lifecycle management solution.
12. [SpitFire](https://www.capterra.co.uk/software/38129/spitfire) — 4.5/5 (22 reviews) — SpitFire Enterprise Call Center Software: Easy to Install, Operate \& Upgrade. Agents can login for anywhere in the world on any device.
13. [Natterbox](https://www.capterra.co.uk/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
14. [Mint Service Desk](https://www.capterra.co.uk/software/187044/mint-service-desk) — 4.8/5 (22 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
15. [Alvaria CX Suite](https://www.capterra.co.uk/software/75689/alvaria) — 4.0/5 (21 reviews) — Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance
16. [Enghouse Contact Center](https://www.capterra.co.uk/software/1014147/enghouse-contact-center) — 4.5/5 (21 reviews) — Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.
17. [Blitzz](https://www.capterra.co.uk/software/156773/blitzz) — 4.7/5 (20 reviews) — Blitzz empowers Customer Support, Sales \& Field Service teams with remote video, AR \& AI without an app download.
18. [Dixa](https://www.capterra.co.uk/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
19. [Ring.io](https://www.capterra.co.uk/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
20. [inconnect](https://www.capterra.co.uk/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
21. [Truly](https://www.capterra.co.uk/software/175739/truly) — 3.8/5 (19 reviews) — Enterprise voice tool that helps businesses capture call data, host joint conferences, transfer calls, schedule availability, and more.
22. [Cloudya](https://www.capterra.co.uk/software/184983/nfon) — 4.0/5 (19 reviews) — Cloudya: Seamless cloud communication with Contact Center features for any device. Boost productivity—access your demo today\!
23. [Sagicc](https://www.capterra.co.uk/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
24. [Eloquant](https://www.capterra.co.uk/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
25. [VQ Online](https://www.capterra.co.uk/software/1019817/vq-online) — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.co.uk/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"inconnect","position":20,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.uk/software/164772/omnichannel","@type":"ListItem"},{"name":"Truly","position":21,"description":"* Crystal Clear Audio * Perfect CRM Data * Incredible Support *\n\nTruly is a high-performance calling solution made for revenue organizations of 3 to 100 people\n\n+ Improve productivity with automatic CRM call tracking and starting a call or text with one click\n\n+ Close more deals with real-time call coaching and recorded phone calls\n\n+ Increase connect rates with quality local numbers\n\n+ Never worry about your phone again with incredible support built right in the app","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a205bcb-2dd0-4a60-9762-6227bbbcb6e8.png","url":"https://www.capterra.co.uk/software/175739/truly","@type":"ListItem"},{"name":"Cloudya","position":22,"description":"Cloudya by NFON is an all-in-one cloud communication platform designed to transform the way your business connects. 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Whether you're in retail, consulting, or e-commerce, Cloudya adapts to your needs.\n\nSet your business up for success—book a Cloudya demo today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba5bb6d0-0c07-4e19-af41-e4acd1966824.png","url":"https://www.capterra.co.uk/software/184983/nfon","@type":"ListItem"},{"name":"Sagicc","position":23,"description":"Sagicc is the omnichannel CX software that helps companies with the challenge of serving multitudes of customers well and in a timely manner.\n\nHow do we do it?\n\n1. Omnichannel\nTake control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, chats on websites and mobile apps, forms and video calls).\n\n2. Automations with AI\nImplement our chatbots and voicebots with artificial intelligence to complement your service process and generate automated experiences through multiple channels (Sagicc Bot Builder, Business Rules, Bulk messaging and Customer Segmentation).\nEasy integration with your company’s CRM, ERP, and other information systems.\n\n3. Supervision and data analysis\nSupervise your team in real time and you will also have a dashboard with statistics on the work and performance of each user.\nOur cloud platform collects data and measurements that allow companies to constantly improve their management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe0bc56d-c669-4a6c-aeac-99e344f72a82.png","url":"https://www.capterra.co.uk/software/217309/sagicc","@type":"ListItem"},{"name":"Eloquant","position":24,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.co.uk/software/1022365/eloquant","@type":"ListItem"},{"name":"VQ Online","position":25,"description":"VQ Online is a web-based quality assurance platform used to improve contact center team performance.  Multiple scorecards across programs and channels, real-time reporting, and easy-to-export data ensure coaches are focused on the right behaviors.  VQ Online helps to manage the assignment of evaluations and consistency across QA Analysts.  Also provides support for QA assignment and tracking.  Hosted in a SOC Type II environment in N.A.\n\nAn unlimited number of agents, evaluations, and historical records can be accommodated at no additional charge.  Flat rate pricing is available for larger centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b32f392-9df8-4cf5-ad1a-ad7ca6aefa21.jpeg","url":"https://www.capterra.co.uk/software/1019817/vq-online","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=4#itemlist","numberOfItems":25}
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