---
description: Discover and compare Contact Centre Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Software for Windows - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software for Windows](https://www.capterra.co.uk/directory/32035/contact-center/software) > [Page 2](https://www.capterra.co.uk/directory/32035/contact-center/software?page=2)

# Contact Centre Software

Canonical: https://www.capterra.co.uk/directory/32035/contact-center/software

Page: 2 / 8\
Prev: [Previous page](https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=3)

> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

-----

## Products

1. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
2. [XM for Customer Experience](https://www.capterra.co.uk/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
3. [RingCX](https://www.capterra.co.uk/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital
4. [Aspect Workforce](https://www.capterra.co.uk/software/160354/alvaria) — 4.2/5 (251 reviews) — All-in-one WFM for large contact centers: boost efficiency with forecasting \& analytics, drive agent engagement via self-service tools.
5. [Zoom Phone](https://www.capterra.co.uk/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
6. [Convin](https://www.capterra.co.uk/software/204868/convin) — 4.9/5 (232 reviews) — AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
7. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (223 reviews) — JustCall’s AI-powered Contact Center unifies calls, SMS, email and agents to streamline support and boost team performance.
8. [Telnyx Suite](https://www.capterra.co.uk/software/173804/telnyx) — 4.8/5 (195 reviews) — Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
9. [Intermedia Unite](https://www.capterra.co.uk/software/181373/unite) — 4.7/5 (188 reviews) — Intermedia Contact Center centralizes multi-channel support, advanced routing, and insights to boost customer satisfaction and business
10. [Vivantio](https://www.capterra.co.uk/software/132880/vivantio) — 4.3/5 (178 reviews) — Vivantio's contact center anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
11. [LogMeIn Rescue](https://www.capterra.co.uk/software/161344/logmein-rescue) — 4.6/5 (163 reviews) — Real-time remote control of a customer's computer over the web for help desks, support software, IT organizations, and more.
12. [CallTools](https://www.capterra.co.uk/software/149510/call-center-software) — 4.8/5 (155 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
13. [ServiceNow Customer Service Management](https://www.capterra.co.uk/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
14. [Lime CRM](https://www.capterra.co.uk/software/129925/lime) — 4.3/5 (145 reviews) — Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday.
15. [TenFold](https://www.capterra.co.uk/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
16. [Avochato](https://www.capterra.co.uk/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
17. [Creatio CRM](https://www.capterra.co.uk/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
18. [Nextiva Contact Center](https://www.capterra.co.uk/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
19. [ZIWO](https://www.capterra.co.uk/software/171265/ziwo) — 4.7/5 (108 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
20. [Toky](https://www.capterra.co.uk/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
21. [Bria](https://www.capterra.co.uk/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
22. [Bright Pattern](https://www.capterra.co.uk/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
23. [Squaretalk](https://www.capterra.co.uk/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
24. [Anywhere365](https://www.capterra.co.uk/software/142137/anywhere365-for-skype-business) — 4.3/5 (100 reviews) — Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations
25. [Ameyo](https://www.capterra.co.uk/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features

-----

Page: 2 / 8\
Prev: [Previous page](https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=3)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.uk/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Capterra UK","url":"https://www.capterra.co.uk/","@id":"https://www.capterra.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Contact Centre Software","description":"Discover and compare Contact Centre Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2","about":{"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#breadcrumblist"},"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","mainEntity":{"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#itemlist"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software for Windows","position":2,"item":"https://www.capterra.co.uk/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.capterra.co.uk/directory/32035/contact-center/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Contact Centre Software for Windows - Price comparison &amp; Reviews - Capterra UK 2026","@context":"https://schema.org","@id":"https://www.capterra.co.uk/directory/32035/contact-center/deployment-options/windows/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"Genesys Cloud CX","position":1,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.uk/software/21409/genesys-cloud","@type":"ListItem"},{"name":"XM for Customer Experience","position":2,"description":"Increase customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers. Customer Frontlines combines omnichannel analytics and powerful automations to uncover the root cause of customer friction across calls, emails, chat, & more and deliver personalized recommendations to your frontline teams. Automate tedious, manual tasks like interaction scoring, post-call summaries & more to boost productivity and improve service quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.co.uk/software/152924/customer-frontlines","@type":"ListItem"},{"name":"RingCX","position":3,"description":"RingCX is an AI-powered contact center solution designed to optimize customer engagement. It provides rich omnichannel support, combining voice, video, SMS, email, chat, and 20+ digital channels—including social media platforms like Facebook and Twitter, as well as messaging apps like WhatsApp. With a unified interface, agents can manage interactions from a single pane of glass.\n\nDeployment is quick and straightforward, thanks to a centralized administrative interface, enabling setup within days instead of weeks. The platform integrates seamlessly with RingEX, allowing agents to collaborate with internal experts for improved first contact resolution.\n\nRingCX's pricing model is designed for predictability and cost savings, offering unlimited domestic minutes to streamline budgeting. This comprehensive solution aims to enhance customer experience and operational efficiency before, during, and after interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Aspect Workforce","position":4,"description":"Alvaria Workforce (formerly Aspect Workforce Management) is a high-performance contact centre software solution that provides the forecasting, planning,\nscheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca9d50c3-3550-44b6-8efc-f454e0fe0f8c.png","url":"https://www.capterra.co.uk/software/160354/alvaria","@type":"ListItem"},{"name":"Zoom Phone","position":5,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.co.uk/software/208535/zoom-phone","@type":"ListItem"},{"name":"Convin","position":6,"description":"Convin.ai is an AI-powered solution designed to improve contact center performance across sales, support, and collections. Trusted by Titan and Asian Paints, Convin’s AI platform automates interactions, improves quality, and boosts efficiency.\n\nKey products:\n1.\tAI Phone Calls\n2.\tReal-Time Agent Assist\n3.\tSupervisor Assist\n4.\tAutomated QA\n5.\tAutomated Coaching\n6.\tAI Learning Management System\n7.\tConvin Insights\n8.\tConversation Behavior Analysis\n9.\tCustomer Intelligence\n\n\nAnalyzes calls in English, Hindi, Spanish & 70 other languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5c2b340-bae1-4c92-b20d-1ea27fd84f11.png","url":"https://www.capterra.co.uk/software/204868/convin","@type":"ListItem"},{"name":"JustCall","position":7,"description":"JustCall’s Contact Center unifies every customer interaction across voice, SMS, email, and AI agents into one platform. It helps your team work smarter by cutting routine tasks and eliminating tool switching. \n\nWith AI features like real-time call assistance, automated summaries, sentiment insights, and coaching scorecards, agents can resolve issues faster and deliver consistent support. \n\nTrusted by over 6,000 businesses worldwide, JustCall offers local and toll-free numbers in 70+ countries and integrates with over 100 CRMs and business tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.capterra.co.uk/software/157853/justcall","@type":"ListItem"},{"name":"Telnyx Suite","position":8,"description":"Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. Its Voice, Messaging, Numbering, Video, Wireless, Fax, and Identity solutions are accessible through RESTful APIs and its award-winning Mission Control Portal. From in-app messaging and calling to feature-rich contact centers, Telnyx solves communications needs at every complexity level, with 24/7 in-house engineering support on hand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd0d2b9e-7a9d-470a-aa6c-42d6e4cf57e4.png","url":"https://www.capterra.co.uk/software/173804/telnyx","@type":"ListItem"},{"name":"Intermedia Unite","position":9,"description":"Intermedia Contact Center empowers businesses to elevate customer experiences quickly and efficiently. Designed to improve responsiveness, collaboration, and engagement, it seamlessly integrates advanced call handling, multi-channel support, and real-time analytics within the Intermedia Unite platform. Businesses can centralize management across voice, chat, email, SMS, and even WhatsApp, ensuring customers reach the right agents at the right time. Features like skill-based routing, preferred agent assignments, and customizable IVRs enable tailored interactions, while CRM and workforce management integrations streamline workflows. With Intermedia Contact Center, businesses can drive productivity, deliver exceptional service, and unlock new levels of customer satisfaction and growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4caaa965-d31c-47fc-9e4e-e78ac0ed6ccc.png","url":"https://www.capterra.co.uk/software/181373/unite","@type":"ListItem"},{"name":"Vivantio","position":10,"description":"Elevate beyond traditional ticketing to a contact center that anticipates customer needs with predictive analysis, streamlines operations for unparalleled efficiency, and scales with your organization's growth. Stay in control with code-free configurations, personalized customer interactions, a built-in knowledge base, and seamless integrations. \n\nWith Vivantio, you can ensure rapid issue resolution through custom routing and branded online portals, ultimately driving customer loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.co.uk/software/132880/vivantio","@type":"ListItem"},{"name":"LogMeIn Rescue","position":11,"description":"LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, secure, and easy to use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bcecee8-4426-4fdb-adfd-e4c42bebd8f2.png","url":"https://www.capterra.co.uk/software/161344/logmein-rescue","@type":"ListItem"},{"name":"CallTools","position":12,"description":"Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that comes with unlimited minutes and integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reports","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.capterra.co.uk/software/149510/call-center-software","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":13,"description":"ServiceNow Customer Service Management (CSM) serves enterprise-wide customers and streamlines operations to resolve issues quickly with automated workflows. With CSM, you can empower customers to self-serve or seek agent support on any channel. Communicate status updates and resolve issues before customers are even aware they exist with early detection on trending problems.  Boost agent performance with a modern, highly configurable UI and a single workspace to manage and see case activity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.capterra.co.uk/software/192052/servicenow-customer-service-management","@type":"ListItem"},{"name":"Lime CRM","position":14,"description":"Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data.\n\nWith smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences.\n\nHosted or on your own server.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.capterra.co.uk/software/129925/lime","@type":"ListItem"},{"name":"TenFold","position":15,"description":"Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b48ca80-f00c-4322-9d5f-3c97afe6eee9.png","url":"https://www.capterra.co.uk/software/144586/tenfold","@type":"ListItem"},{"name":"Avochato","position":16,"description":"SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers.  With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications.\n\nAvochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.capterra.co.uk/software/161117/avochato","@type":"ListItem"},{"name":"Creatio CRM","position":17,"description":"Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.co.uk/software/130149/bpm-online-crm","@type":"ListItem"},{"name":"Nextiva Contact Center","position":18,"description":"Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. \n\nThe platform provides real-time analytics, customizable dashboards, and intelligent routing to connect customers with the right agents. Journey orchestration tools ensure seamless bot-to-agent transitions. Outbound dialing is enhanced with DID management, TCPA guardrails, and lead filtering. Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.co.uk/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"ZIWO","position":19,"description":"ZIWO is an omnichannel cloud contact center software (CCaaS) built to simplify customer communication through voice, WhatsApp, and SMS, accessible from one intuitive interface. Designed for service, sales, and support teams, ZIWO enables businesses to manage customer interactions efficiently across multiple languages and regions. \n\nWith local telecom connectivity in 145+ countries, including full coverage across the GCC, companies can instantly scale their presence with local numbers. ZIWO offers ready-to-use plugins for major CRMs and integrates with any third-party system through its open API framework. It supports both in-office and remote teams, helping businesses deliver clear, consistent customer experiences across channels. \n\nZIWO is ideal for organizations and call centers looking to enhance call quality, streamline operations, and expand reach without complex infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.co.uk/software/171265/ziwo","@type":"ListItem"},{"name":"Toky","position":20,"description":"Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee254f3e-1821-4c35-879f-174b1b03cc97.png","url":"https://www.capterra.co.uk/software/156115/toky","@type":"ListItem"},{"name":"Bria","position":21,"description":"Bria is a feature-rich softphone that offers unified communications through advanced call capabilities like transfer and forwarding. The software includes team messaging for group chats and file sharing. A key benefit is its cloud provisioning, which allows users to configure settings in the cloud, simplifying deployment and management for IT administrators. \n\nBria features encrypted voice and messaging for secure communications. It provides call analytics and integrates with various PBX, VoIP, and headset providers, extending existing voice infrastructure. The softphone can also be customized or integrated with other applications via the desktop API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/534a3c42-2df7-44f0-a28f-0d1e17ebd7f1.png","url":"https://www.capterra.co.uk/software/158718/bria","@type":"ListItem"},{"name":"Bright Pattern","position":22,"description":"Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.capterra.co.uk/software/130369/bright-pattern","@type":"ListItem"},{"name":"Squaretalk","position":23,"description":"Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.\n\nSquaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.\n\nWith local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.\n\nDiscover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.capterra.co.uk/software/219046/squaretalk-matrix","@type":"ListItem"},{"name":"Anywhere365","position":24,"description":"Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3eaee0d0-8dd9-40f2-93b6-1a837466aba0.png","url":"https://www.capterra.co.uk/software/142137/anywhere365-for-skype-business","@type":"ListItem"},{"name":"Ameyo","position":25,"description":"Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.\nAvailable on Cloud & On-premise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d92c1e17-4538-45ad-9fdf-24b94caa48e7.png","url":"https://www.capterra.co.uk/software/85852/ameyo","@type":"ListItem"}],"numberOfItems":25}
</script>