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Transcription Software

Transcription software is a valuable tool that automatically converts audio from interviews, dictations, conversations, video footage, and more into text. Transcription tools use natural language processing (NLP) and machine learning to transcribe speech, providing a standalone platform for transcription purposes, also known as speech-to-text (STT). With features such as API integration, collaborative editing, and analytics reporting, transcription software solutions are essential for businesses and individuals requiring accurate and efficient transcriptions. If you are in the UK and looking for transcription software, Capterra can help you compare and choose the solution that meets your needs. With its specialised features, transcribing software makes it easier for users to transcribe speech into text, helping them to save time and streamline their workflow.

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Philips SpeechLive is a dictation, transcription, and speech recognition solution that helps users create documents with their voice. Learn more about Philips SpeechLive
Philips SpeechLive is a cloud-based dictation and transcription workflow solution that can be used on your smartphone or computer. It helps authors go from speech to text quicker than ever before. SpeechLive has complete end-to-end encryption with multi-factor authentication using Microsoft Azure cloud services. Philips SpeechLive has integrated AI-powered speech recognition available as an add-on to your subscription - it has multilingual capabilities, real-time or deferred options, and voice command capability to format your document while you dictate. Philips SpeechLive has two speech recognition options available - Microsoft Speech Recognition and Nuance Dragon Speech Recognition (Dragon Legal Anywhere and Dragon Professional Anywhere) - allowing you to dictation and work the way you need. Learn more about Philips SpeechLive

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Buzzsprout offers free podcast hosting with easy tools, analytics, monetization, and great support to help podcasters succeed.
Buzzsprout is a podcast hosting platform that provides easy-to-use tools and features for podcasters to create, publish, and distribute their shows. Buzzsprout offers analytics, monetization options, and automatic submission to major podcast directories. Buzzsprout aims to make podcast hosting accessible for beginners while still providing growth tools for established shows. Learn more about Buzzsprout

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the world's leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way. Learn more about Twilio

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Transkriptor is AI-powered audio and video transcription software.
Transkriptor is a transcription software that converts audio and video files to text. This online service uses artificial intelligence to rapidly transcribe audio and video content into text. Transkriptor can transcribe interviews, lectures, meetings, podcasts, and other media. It supports over 100 languages and allows users to edit, export, and share transcripts. The software aims to save users time by generating quick and accurate text transcripts of audio and video files. Learn more about Transkriptor

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Drive documentation productivity - all by voice!
Put your voice to work to create reports, emails, forms and more with Dragon Professional Individual, v15. With a next-generation speech engine leveraging Deep Learning technology, dictate and transcribe faster and more accurately than ever before, and spend less time on documentation and more time on activities that boost the bottom line. Learn more about Dragon Professional Individual

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Create eBooks, Reports, Whitepapers & Leadmagnets using AI to Reach More People, grow your audience and revenue.
Designrr helps creators, consultants, experts, marketer and authors create eBooks (PDF & ePubs), Reports, Whitepapers, Flipbooks & Leadmagnets to reach more people, grow your audience and revenue. With Designrr, you can transform your content including blog posts, word, Google docs, Podcasts, Audio files, Videos and PDFs into eBooks and Flipbooks. With its Wordgenie AI feature, you can generate a complete outline and the book ready for you to tailor and make your own before publishing. Learn more about Designrr

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
World-class English Speech Recognition API with 95%+ accuracy and adaptability to 100+ accents.
ELSA proprietary Speech Recognition technology can record & analyze unscripted speech live, giving instant feedback. Beyond transcription, the engine provides feedback on pronunciation, fluency, intonation, grammar & vocabulary - even predicting scores for users’ IELTS/TOEFL speaking tests. Technology with 95%+ accuracy, adapted to 100+ global accents (India, Japanese, Indonesia, Brazil, Mexico, etc) from 25M+ users. Learn more about ELSA Speak

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Descript is an all-in-one audio and video software that makes editing as simple as editing a word doc. Edit video by editing text.
Descript is an all-in-one audio and video editor that makes editing as easy as a word doc. Upload media or record directly in Descript to instantly transcribe your file into text, then tweak the text to directly edit your media clips. Edit out filler words and silent gaps with a single click. Record your screen and webcam for presentations and video messages and edit out mistakes before publishing. Export your project to other pro apps. Learn more about Descript

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
AI transcription, translation, and summarization in any language. Sonix is the most accurate, it's fast, and incredibly secure.
AI transcription, translation, and summarization in any language. Sonix is the most accurate transcription platform in the world. Not only is Sonix accurate, it's fast, affordable and secure. Sonix is SOC 2 Type 2 compliant providing the ultimate in security, privacy, and confidentiality. Millions of users from all over the world use Sonix to transcribe, translate, and analyze their data. While accurate automated transcription is what sets Sonix apart from the rest, there's a lot more to Sonix: 1. AI analysis tools like summarization, thematic analysis, topic detection and more 2. Search transcripts & search across all transcripts 3. Deep multi-user functionality 4. Integrate with any meeting platform including Zoom, Teams, & Google Meet 5. Dozens of granular export options 6. Full API 7. Toggle between verbatim and non-verbatim 8. Multitrack uploading for even more accurate transcripts and speaker detection. Bottom line is that Sonix is the world's best transcription platform Learn more about Sonix

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
United Kingdom Local product
Medical transcription tool that helps records patient notes via voice dictation, automated timestamping & bookmarking capabilities.
The FTW Transcriber is transcription software that offers great time-saving features like automatic timestamps and superior sound quality, plus much more. Other features include: - saves different formatting settings for different clients - plays huge range of file types - compatible with ALL word processors! - bookmarks - hotkeys/pedals and much more! Learn more about The FTW Transcriber

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Otter.ai creates technologies and products that make information from important voice conversations instantly accessible and actionable
Be a hero at work with Otter for Teams, the enterprise-ready AI-powered assistant that improves collaboration by generating rich notes for meetings, interviews, and presentations. Focus on the conversation rather than on taking notes, knowing Otter got it. Otter is the modern method for capturing and finding important spoken information, freeing teams to be more productive and engaged. Learn more about Otter

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Rumble Studio is an audio recording solution that lets you conduct remote interviews and produce content quickly.
Rumble Studio is a technology startup based in Paris, France. We work with startups, corporates & brands, media companies, podcast & marketing agencies and individual podcasters worldwide. You can use our unique software to create audio content more quickly and easily. You do this by leveraging the power of asynchronous guest interviews to capture audio automatically and at scale. Learn more about Rumble Studio

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Understand what's happening in the field at scale with our conversational intelligence platform and boost your team's performance.
Stop randomly searching through thousands of customer interactions to find the right information. Gain an overview of your teams' on-the-ground reality with our conversational intelligence platform! Boost your business by gaining a better understanding of your market, your team's performance, and your customer's needs. Join 400+ European companies who trust us. Learn more about Modjo

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data.
NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data. With NVivo, you can import, analyze & explore virtually any data source all in one place, from quantifiable demographic information to qualitative open-ended questions and interviews. Enhance the power of NVivo by adding on cloud-based modules for NVivo Collaboration Cloud and NVivo Transcription, as and when you need them. Learn more about NVivo

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Rev provides premium on-demand, manual and automated transcription, closed-captioning, and foreign subtitle services.
Rev provides premium on-demand, manual and automated transcription, closed caption, and foreign subtitling services. With 170,000+ customers, Rev's clients span from global enterprises to freelance journalists. Rev processes more audio and video than any other provider and has the ability to scale to fit any customer's needs. Pricing is simple starting at just $0.25 per audio/video minute for automated speech-to-text services and $1.25/min for manual with 99% accuracy. Learn more about Rev

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Vizard is AI video editor that automatically turns one video into 10+ clips for TikTok, YouTube, IG and more.
Vizard is an AI video generator that turns one video into 10+ viral short clips for TikTok, YouTube Shorts, Instagram Reels and more. Automate tedious edits and start posting daily while saving time to focus on the creative stuff. Join our 1M+ communities to start your creator journey. Learn more about Vizard

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Amberscript software automatically transforms audio and video into text and subtitles. Human transcribers bring the text to 100%.
Amberscript is building SaaS solutions that enable users to automatically transform audio and video into text and subtitles using speech recognition. We use the data our users generate to train the best speech recognition engines in European languages. Our online text editor and human transcribers bring the text to 100% accuracy. Learn more about Amberscript

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen.
Appen is the global leader in AI training data. With more than 27 years’ experience in data sourcing, annotation, and model evaluation, we power AI innovation with our word-class platform, global crowd, and expertise. Appen enables AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen. Learn more about Appen

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
State of the art A.I. working side by side with the best transcribers and subtitlers. Try it now for free!
Transcribe, caption and translate audios and videos smarter with Happy Scribe - the ultimate destination for your language needs, combining state-of-the-art AI and the best language professionals. Choose between our speech recognition AI, delivering your output within minutes and 85% accuracy, or our team of linguists, offering a 99% precise output within hours. Sign up now for free! Learn more about Happy Scribe

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Effortless Automated Therapy Progress Notes for Mental Health Providers: Save Time, Enhance Care, and Improve Compliance.
Mentalyc is the best AI progress notes software for therapists. It extracts therapy notes directly from audio and text, saving up to 90% of therapists' documentation time. We plan on further expanding into therapy analytics, helping therapists make better decisions. We are HIPAA compliant and also comply with other data privacy regulations. Learn more about Mentalyc

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Beey is a web app for transcribing audio/video files, supporting 30+ languages, with editing, export, subtitling, and translation.
Beey is a cutting-edge web app for transcribing, subtitling, and translating audio and video files. Supporting over 30 languages, Beey converts videos, podcasts, and meeting minutes into accurate text. Its intuitive editor allows easy text corrections and exports in multiple formats, with synchronized recording previews for efficient editing. Beey's interactive subtitle editor seamlessly creates professional captions, with automatic translation enhancing accessibility. Advanced features include speaker separation, speaker recognition, and live transcription of streamed content. Beey supports team collaboration with shared credits and projects and offers API integration for smooth workflows. Beey offers several add-ons, including BeeyLive for live transcription of events, displaying transcripts on screen or sharing them via QR codes. Users can set automatic translation, customize font size, and more. Trusted by over 50,000 users, Beey is a reliable and versatile tool. Learn more about Beey

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Pairaphrase is multilingual transcription software for enterprises. Securely transcribe and translate live conversations in less time.
Pairaphrase's transcription software helps enterprises and organizations achieve fast and secure multilingual transcriptions and translations of live 1:1 in-person conversations. This web-based transcription software has an easy and clean UI/UX. Store and download transcripts in .txt format and audio recordings in .wav format. Enjoy enterprise-level security and confidentiality, as well as up to 100 languages. Pairaphrase's transcription tool is accessible by web browser on mobile devices. Learn more about Pairaphrase

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Cloud-based tool that records, transcribes and summarizes all your meetings on different platforms.
Instant meeting reports on Zoom, Google Meet and Microsoft Teams. Instantly, after your meeting, get: - 4 bullet points for an e-mail. - a video-clip of a hit moment on Microsoft Teams. - an automatic summary for your CRM. - a video-reel for Slack Before your Meeting: - Prepare meeting agendas in seconds. - Apply proven templates automatically for specific meeting types. During the meeting: - Drive the meeting by following your agenda with a single glance -Never lose your focus to take notes Learn more about Spoke

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription
Tali will write your clinical notes, so that you don't have to.
Tali is an artificial intelligence (AI) virtual assistant that helps physicians save time on every patient visit. It uses artificial intelligence to to generate clinical notes, take dictation, understand and respond spoken commands, and get evidence-based answers to medical questions. Tali works with electronic health records (EHRs) and other medical systems (EMRs). Tali is designed to be very user-friendly for busy physicians. Try Tali for FREE today. Learn more about Tali

Features

  • Natural Language Processing
  • Subtitles/Closed Captions
  • Audio/video file upload
  • File Sharing
  • Timecoding
  • Speech Recognition
  • Automatic Transcription

Transcription Software Buyers Guide

Transcription software is a type of application that assists businesses with converting speech to text via dictation or file transcription. Capable of delivering on-demand, manual, automated transcription, or a mix of these, transcribing software is particularly useful to law firms, educational institutions, journalists, podcasters, authors, and professional transcriptionists worldwide. However, they are also routinely used in a business setting, as they enable dictation at great speed, with high levels of accuracy, and with the option to share transcribed content with colleagues.

As it can convert interviews, podcasts, and other audio content to text automatically or with human input, transcribing software is also beneficial to the entertainment industry. Software that can transcribe audio to text and large video files is especially well-suited for those in the entertainment business who are in charge of subtitling, music production, and PR.

The mainstay of audio transcription software is its ability to identify speech patterns and detect words using Natural Language Processing (NLP). Paired with Deep Learning technology, a transcription application’s speech engine can enable dictation with increasingly accurate transcription at a faster pace so that users spend less and less time on documentation, reports, emails, and forms. This is a must-have capability for those in the legal field who use transcript software for multichannel verbatim court reporting from microphones and steno masks.

Often the engine will also be able to provide feedback to users on their fluency, pronunciation, grammar, vocabulary, and intonation based on the content it records and analyses. This makes the transcription software invaluable to language educators, proficiency testers, and fluency tutors. Some types of transcript software can even predict scores for IELTS, TOEFL, and other speaking tests, with grading adapted to the user’s accent.

When it comes to software for transcribing audio to text or video files to word-processing documents, an important feature is the capability to upload media content or record new content with the application. After the software matches content with transcribed text, it can edit media clips, addressing silent gaps and filler words to improve the quality of the file efficiently. Video producers can sometimes record video messages, screen content or webcam footage with audio transcription software, ensuring that the clip is ready for publishing.

Transcribing software can serve a variety of organisations and purposes. For instance, for contact centres, the choice of software can be a toss-up between transcription tools and Speech Recognition Software. That’s because they both interpret human speech, transcribe it, and sometimes even translate it, though not with the same levels of accuracy as fully-fledged Translation Software. The software can be used to power virtual assistants with in-built interactive voice response (IVR) systems for automated call routing, much like IVR Software can. But it can assist with scientific research, automated documentation with the use of AI, or for dictating medical reports, similar to Medical Transcription Software. As for those in the world of show business, they may see some cross-over with Podcast Hosting Software and Video Hosting Software. As transcription tools can create, edit, and publish content online with closed captioning, audio descriptions, subtitling, and various other features made possible by automatic speech recognition (ASR) and machine learning (ML) technology.

Whatever the field and the complexity of the project, transcribing software can provide at least a few basic capabilities. Users of transcribing tools should be able to:

  • Accept audio input via audio/video file upload or dictation
  • Perform voice or audio recording where necessary
  • Decipher the input using automated speech recognition (ASR) technology
  • Transcribe the content and link it to specific audio input using timecoding
  • Analyse the transcribed content using Natural Language Processing (NLP)
  • Provide subtitles, closed captioning, or live captioning
  • Share the content with users and their audience

What is Transcription Software?

Transcription software tools are applications that enable business organisations, media companies, law firms, and educational institutions to render audio content into an accessible and shareable text format. Depending on the setting, the audio content can consist of live dictation or audio/video file uploads. Furthermore, it can be produced in several texts, audio, or video output formats recognised by most modern-day office processors or web hosting applications.

The primary aim of using software for transcribing audio to text is to ease the burden of taking notes for stenographers, secretaries, students, employees, and business meeting attendees. Furthermore, it also minimises distractions and enables hosts to provide their guests with an accurate and consistent account of what was discussed. This software can automatically transcribe meetings, interviews, lectures, witness accounts, and other conversations and creates sync pulls and paper edits, produce subtitles and captions, organise audio and video file catalogues, and provide a searchable and shareable database of audio content.

To fully utilise the content it generates, transcribing software applies several AI technologies. For instance, it applies Automatic Speech Recognition (ASR) to detect speech, identify speakers, perform speaker segmentation, and translate the audio input into written content relevant to its intended audience. If it comes with an interactive voice response (IVR) system, it may be able to reroute incoming calls to the people best placed to process them. It then uses Natural Language Processing (NLP) to analyse the transcribed content and provide feedback on intonation, proficiency, sincerity, and appropriateness. It can also use Machine Learning (ML) technology to identify patterns across speakers and predict the language or the tone that’s about to be used.

From video producers and podcasters to researchers in Antarctica, the users for this type of software are large and eclectic, as is the type of content it produces. Most importantly, as the content is digitised, it is often searchable, shareable, and easy to publish online with subtitles, captions, and integrations that make it accessible to a global audience. Fully editable within the transcribing application, the audio content can be slowed down, sped up, filtered, timestamped, played from within the application, exported into countless formats, enriched with add-on clips and screen footage, or trimmed down to exclude lags, silent gaps, and redundant words.

Industries like media, entertainment, education, law, and e-learning make ample use of audio transcription software, as do government institutions, businesses involved in eCommerce, and contact centre operations. That’s why, depending on the industry and the user base, transcribing software may look more like a text editor or a video player than a standard dictation tool. Some providers go as far as to offer professional transcription services alongside their machine-generated transcription options, leveraging the expertise of human transcriptionists to bring the accuracy and quality of the converted file to near-perfection.

With integrations for popular business tools like Zoom App and browser extensions for web-based access to other applications, audio transcription software can perform non-conventional tasks like setting meeting topics and agendas before meetings or accessing the minutes of several meetings happening at the same time.

Transcribing applications are usually provided as ASP software, with content stored in the cloud and access to it provided on demand in exchange for a fee. Cloud-based transcription systems are easily scalable and cost-effective, as the user doesn’t need to provide the data infrastructure. The user can also make the content available around the clock to a global audience from virtually any device. However, given the sensitive nature of the audio content, those in legal, medical, research, and other fields may opt for the on-premise option or a hybrid version of the speech-to-text system to minimise data leakage and unauthorised use of the audio content.

What are the benefits of transcription software?

The benefits of transcription software apply to those who use these applications and those who access the content they generate. Not needing a professional transcriptionist, stenographer, secretary, or assistant to take notes in real-time, along with a subtitler or captioner to make those notes accessible to the entire audience is a key benefit. Furthermore, transcribing software has many other advantages. Here are a few of the many benefits of transcription tools:

  • Speeds up note-taking: Automated transcripts take far less time than man-made transcripts. They can occur in real-time with speech-to-text dictation or within minutes with file uploads. While it takes a human at least an hour to process an hour-long video, it takes transcription software only half that time. Even accounting for the time it would take to edit the first draft of a low-accuracy machine transcript, the time spent on an automated transcription pales compared to the turnaround for a manual transcription.
  • Provides consistent information: Giving stakeholders consistent access to meeting notes, interviews, verbal agreements, and other audio content is easier said than done with manual transcription. But thanks to transcription software, the content is available to all stakeholders automatically, often in real-time, ensuring that everyone has access to the same set of information and there are no misunderstandings.
  • Multichannel input and output: Manual transcription involves only one source of content and often a single form of output. However, transcribing software can accept audio input from several sources, including .txt and .wav files, and render it in formats usable by various applications. They can be used for transcribing dictations in real-time, processing audio files, transcribing video clips, or a mix of these three either independently or simultaneously, and can produce simple word processing documents or more complex video files ready for sharing or web upload.
  • Ideal for a multilingual audience: Manual transcribing doesn’t come with translations. Fortunately, audio transcription tools can adapt their output to a diverse audience as they often come with multilingual support. With subtitling available in several languages and dialects, transcribing applications make the audio content relevant to a much wider audience than a monolingual text file can.
  • Universally accessible: Manual transcribing doesn’t make any allowance for an audience with auditory impairment. By contrast, automated transcribers can come with closed caption (CC) features that signal sound effects, music cues, and other non-speech elements to render the content more immersive to a much wider audience. This can be extremely useful in venues with a large footfall, such as museums, theatres, educational institutions, and stadiums.
  • Easily searchable: With manual transcription, searching for specific content within files takes time and effort. Transcription applications can address this problem by storing the content either in a searchable knowledge base or a cloud database.
  • Quickly shareable: While transcriptionists can share their text, audio, and video files with other users over the internet, they lack the speed and convenience of transcribing software. These files can be uploaded and shared more quickly to a vast audience over the internet, but also within the workplace thanks to automated, scheduled, and synchronous file transfers.

What are the features of transcription software?

The features of transcription software can vary depending on the intended field of practice. For instance, tools developed for users in the medical field have an entirely different skill set than those built for journalists. But there are a few features of transcription software that users expect to have access to, at the very least:

  • Speech recognition: Captures, interprets, and stores speech input. Dictation is a very useful feature that not all automated transcribers provide. Authors, journalists, physicians, musicians, and various other professionals will find real-time text-to-speech a must-have feature, especially if it supports multiple languages. Whether it’s through dictation, digital upload, or both, all transcription software tools must be able to process speech.
  • Automatic transcription: Perform the speech-to-text conversion automatically with acceptable accuracy. Some transcriptionists use machine-based transcriptions as their first drafts, tweaking the output to near perfection, while other professionals rely solely on the results of automatic transcriptions. With that in mind, transcribing tools should offer a sufficient level of accuracy to satisfy the type of user they work with, with greater accuracy offered to those in fields like law, medicine, and research.
  • Audio/video file upload: Accept input in the form of audio or video files. For those working in media, entertainment, video production, and other fields where there’s no need for verbatim, real-time transcription, the variety of files their transcription tool can accept will make all the difference. Wide compatibility and API integrations reduce the need for time-consuming processes like file conversion or finding alternate software. For instance, SRT/VTT input support would speed up subtitle processing, while direct access to OneDrive, Google Drive, and other virtual storage devices would bypass repetitive downloads and uploads.
  • Speaker segmentation: Differentiate between speakers and mark the difference accordingly. Telling people apart is hard for machines, but good transcription tools should be able to identify different speakers and mark their input with "Speaker 1" type tags in the text. This enables the user to replace the tag with the speaker’s name, which is a process that takes mere seconds.
  • Timestamps: Add timestamps to the transcript to make finding specific passages easier for the reader. To help the audience navigate the text, audio, and video file more easily, the transcribing tool should be able to add content in the [00:05:20] format that users can click on to access quickly. This is especially useful if the user is referencing specific content, pins it for future editing, or aims to minimise the number of times the viewer plays back the content in search of a line. Some of the best transcribers come with automated and scheduled timestamping, making it easier to signal when the speaker changes or a time limit is exceeded.
  • Subtitling and captioning: Provide transcribed content in a format accessible to a diverse audience. With support for several languages and abilities, audio transcribing applications can reach a far wider audience than the user would single-handedly be able to reach.
  • Custom dictionary: Enable users to enter their terms in the word database. For those in the medical, legal, and entertainment industry, it’s critical to have the ability to add industry-specific jargon into the transcription engine’s accepted phrasebook.
  • Editing tools: Feature an easy-to-use interface designed specifically for editing transcriptions. Users often require software that can speed up, playback, filter, trim, add content to, and otherwise change in the same way as a video editing tool might. In this context, some must-have features might be keyboard shortcuts for professional translators or foot pedal integration for those in the music industry.

Capterra’s software directory features applications with these and many other capabilities. Brimming with tools relevant to virtually any industry and field of activity, the catalogue welcomes readers to browse, filter, and pinpoint their ideal transcription software tool.

What should be considered when purchasing transcription software?

When looking for transcription software, it’s easy to be sidetracked by the sheer number of applications on offer. But there are a few basic things to consider when purchasing transcription software:

  • What languages and regions does it support? Transcription software is often used for a specific industry and a particular type of audience. But with globalisation comes a greater need to tailor to a diverse range of ethnicities, especially those in the legal, educational, and medical fields. What is the accuracy level? Transcribing tools may claim to be more accurate than they are. Before committing to a purchase, it’s best to check that their claims are backed up by user testimonials and that they use scientifically-proven benchmarks in their accuracy calculations. Furthermore, you need to remember that no transcription is 100% accurate, be it manual or machine-made.
  • What is the turnaround? Transcribing applications can work in real-time or with a lead time. Unless it’s a dictation, the software will most likely take about half the time to transcribe the speech than it takes the actual speech to take place. But with human-backed transcriptions, there may be a 24-hour turnaround and a drop in efficiency.
  • Does it come with an editor? Transcription tools aren’t much use without the means to edit the text. An in-app editor makes cleaning and tweaking the text easier, improves the flow of information, and helps users prepare their summaries, presentations, and videos faster.
  • Is it secure? Transcription applications often process sensitive information. All organisations must comply with privacy laws like the Data Protection Act and GDPR. Good transcription software will provide a paper trail for audits and enable users to dispose of the information lawfully.

The most relevant transcription software trends to users today reflect wider trends in business and technology. This includes environmental awareness, health-based movements, and global cybersecurity threats. Here are some of the most critical transcription software trends of our time:

  • Reliance on Artificial Intelligence (AI): Transcription solutions use AI-enabled technologies to an ever-greater extent. Aside from voice recognition and machine learning technologies applied to calls, face-to-face interactions, interviews, and recorded content, there are emerging technologies that are just as vulnerable to bias and poor programming.
  • The drive for wearable tech: Instead of stenograph machines and microphones, users today lean towards smart devices they can wear, such as watches, rings, and glasses. Software developers will likely produce transcribing applications that will work with these devices very soon.
  • Mobile readiness: There’s every expectation that transcription applications will adapt to the complexities of mobile device design. This would enable business attendees, interviewers, and other professionals to transcribe speech using only their phones, in any setting, and much faster than they can today.