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Digital Adoption Platforms

Digital Adoption Platforms help organizations to onboard and train their customers, employees, partners, and prospects by delivering user guidances, walkthroughs, and tutorials for enterprise applications or websites.

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Whatfix drives technology adoption and user enablement to boost productivity and engagement through contextual in-app content. Learn more about Whatfix
Whatfix is the most trusted Digital Adoption Platform globally, helping Enterprises and Fortune 500 companies drive software adoption, reduce time to launch, increase employee productivity, and see a positive software ROI. With Whatfix, one of the top Enterprises in the US was able to save $950,000 by creating customized end-user training 40% faster than developing the content in-house! We are rated 4.8 by Gartner Peer Insights. If you are looking for a digital transformation, reach out to us! Learn more about Whatfix

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
ClickLearn automates the process of creating training material and documentation for increased ROI and adoption of business software. Learn more about ClickLearn
The ClickLearn solution saves time and ensures digital adoption by automating the process of creating and updating training material and documentation. Click through your processes and ClickLearn records these to produce step-by-step instructions, virtual assistance, e-learning, and process videos - truly supporting any learning scenario. With a single click, you can produce a complete learning portal in more than 45 languages. Learn more about ClickLearn

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Baton is a SaaS-based platform built specifically to help software vendors manage implementations and customer onboarding. Learn more about Baton
Baton's software implementation management platform helps automate, simplify and accelerate even the most complex onboarding projects. With Baton, project participants enjoy real-time visibility into status reporting, without the frustrations of chasing down weekly status updates via email, spreadsheets or other outdated processes. Accelerate time-to-value and extend customer lifetime value by winning over your SaaS customers when it matters most, during the onboarding process. Learn more about Baton

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
An all-in-one user onboarding platform for web-based apps. Create beautiful onboarding experiences to improve adoption & retention. Learn more about Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard new as well teach existing ones something new. Our powerful feature set includes interactive product tours, guides & walkthroughs; hints, beacons & tooltips; onboarding checklist; in-app announcements; NPS & surveys, user feedback widget; help center and a fully integrated knowledge base. Our customers achieve higher conversions, lower churn and less support tickets. Learn more about Product Fruits

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Appcues makes it easy to measure and improve product adoption—without a developer. Learn more about Appcues
Appcues makes it easy to measure and improve product adoption on web and mobile apps—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes. Appcues is trusted by thousands of innovative product-led businesses around the world, including Yotpo, Pluralsight, MongoDB, Codepen, and ProfitWell. Visit appcues.com to start your free trial. Learn more about Appcues

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
A fast and easy-to-use, no-code software tool, for creating better user onboarding and product experiences for web-based apps. Learn more about HelpHero
HelpHero is a fast and easy-to-use, no-code software tool, for creating better user onboarding and product experiences for web-based apps. HelpHero makes it easy to onboard and engage users from the get-go, and improve your conversion and retention rates. Your team can build interactive and engaging content like product tours, guides and walkthroughs, onboarding checklists and hotspots in minutes – without code. Learn more about HelpHero

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Integrated into your SaaS applications, Lemon Learning personalized walkthroughs drive software adoption and users engagement. Learn more about Lemon Learning
Deploying new features? Migrating to new tools? Setting up new business processes? The Lemon Learning Digital Adoption Platform helps your employees in a fun, interactive and personalized way with their web applications (Salesforce, Workday, Oracle, SAP, etc.). The result: a significant reduction in support costs and less frustration with your software. Learn more about Lemon Learning

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Cloud/desktop solution that allows businesses to create, launch and manage custom demos for sales and marketing. Learn more about Regale
Regale is a powerful software platform that helps you build and share interactive product demos effortlessly. With Regale, you can create engaging, self-guided product experiences that showcase the value of your solution to potential customers. Whether you're a marketer, sales rep, or customer success manager, Regale can help you communicate your product's unique selling points effectively and drive more sales. Learn more about Regale

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for: AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets. AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things. AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement. Learn more about Intercom

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Train employees, partners and customers effectively with a next-gen LXP that delivers a personalized learning experience at scale.
Train employees, partners and customers effectively with a next-gen LXP. Deliver an enhanced & enjoyable learning experience for your learners. Reduce skill gaps to manage a learner ecosystem that is engaged, compliant and updated. Experience a world-class enterprise LXP from Adobe that is: 1. Recognized by leading analysts and industry bodies 2. Adopted by leading Fortune 500 enterprises 3. Powered by best-in-class Artificial Intelligence Learn more about Adobe Learning Manager

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Bloomfire Knowledge Management Software simplifies digital adoption with intuitive tools for seamless integration and efficient learnin
Bloomfire Knowledge Management Software serves as an effective Digital Adoption Platform, providing intuitive tools that facilitate seamless integration and efficient learning within organizations. This platform is tailored for businesses undergoing digital transformation, seeking to enhance user adoption of new technologies and processes. Bloomfire’s user-friendly interface and comprehensive knowledge management capabilities make it easier for employees to adapt to digital changes. The platform offers resources like tutorials, FAQs, and guides, helping users quickly learn and navigate new digital tools. Its AI-powered search functionality allows users to find relevant information effortlessly, accelerating the learning curve associated with new technology adoption. With robust security features like SOC2 Type II compliance and AES-256 encryption, Bloomfire ensures that digital adoption processes are secure and compliant with industry standards. Learn more about Bloomfire

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Accelerate software adoption with Pendo's Digital Adoption Solution. Deliver training inside software, where work actually gets done.
Accelerate software adoption with Pendo. Deliver personalized user guidance directly inside your app. Segment and target guides to reach the right user, at the right time with the right message. Accelerate software adoption by guiding users to the most impactful features, providing value at scale. Increase employee self-sufficiency and improve performance with contextual, customized product walkthroughs that empower your entire team. Learn more about Pendo

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
The Thought Industries platform helps companies improve trials, onboarding, and product adoption with interactive online training.
Scale your customer onboarding and training with the award-winning Thought Industries platform. Reduce your time-to-value with effective product onboarding, trials, and training. Improve your product stickiness by embedding your fully white-labeled learning site into your software. With Thought Industries, you can build, deliver, monetize, measure, and manage your entire customer training lifecycle in one end-to-end suite from trial through advocacy. Learn more about Thought Industries

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value & deliver a 5-star experience.
Do you know that 70% of new customers churn in the first 90 days after the deal is closed? Reasons: delay in time-to-value, poor experience & slow implementation.?? Rocketlane is a digital adoption platform for high-touch software implementation projects. It uniquely combines project management, communication and collaboration to improve visibility across projects, fast-forward value realization & deliver a 5-star customer experience. Start your free trial today. Learn more about Rocketlane

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Analytics solution that analyzes customer behavior to streamline processes across campaign management, conversion tracking, and more.
Amplitude is a leading web and mobile analytics solution with cross-platform user journey tracking, user behavior analysis and segmentation capabilities. Go beyond metrics like pageviews and clicks. See every path users take in a single view and zoom in to understand the context and intent behind their actions. Answer complex product questions like, which activities keep users coming back? What is the impact of your latest release? Amplitude's Behavioral Platform does the heavy lifting. Learn more about Amplitude

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
GUIDEcx is a customer onboarding platform for internal and external teams designed to shorten time to value and decrease churn.
GUIDEcx is a customer onboarding solution designed to shorten time to initial value, reduce customer churn, and increase team capacity. Automated project and task management, dynamic forecasting, built-in communication tools, resource management, time tracking, and more keep internal and external customer teams on track, accountable, and engaged! Learn more about GUIDEcx

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to adopt and to adapt swiftly to any enterprise software and utilize the full potential of their digital assets. WalkMe software is used by more than 2,000 companies globally, including over 30 percent of Fortune 500 companies. Learn more about WalkMe

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
iorad is an online tutorial creation software that enables users to build guided, step-by-step walkthroughs for any website.
iorad is a tutorial creation software that allows users to easily and quickly capture, record, and share interactive step-by-step walkthroughs. The browser-based software provides features to record on-screen actions, add voiceovers and annotations, publish tutorials for embedding and sharing, and gather feedback. iorad aims to streamline tutorial creation for training, onboarding, support, and collaboration uses. Learn more about iorad

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Userpilot is a product growth platform that allows product teams build in-app onboarding, get insightful analytics and user feedback.
Userpilot is a no-code product growth platform that helps product teams build personalized in-app onboarding and engagement experiences, view insightful product analytics, and deploy user feedback surveys. Ready to increase growth metrics at every stage of the user journey? Talk to us about how we can help you with improving trial to paid, feature adoption, new feature releases, and user retention. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. NEW: Custom Dashboards. Build bespoke dashboards in 2 ways – drag and drop your favorite reports or use a ready-made template. Learn more about Userpilot

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Create in-app experiences with our product adoption platform! Quick implementation & lasting user engagement.
Most users struggle to see the full value of a product within the first 14 days (if ever). That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development. The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost. Learn more about UserGuiding

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Userlane offers a code-free DAP solution, tailored for organizations willing to accelerate software adoption and support.
You roll out software. You drive change. You want to support your users. We help you do it faster. Userlane is the fastest and most intuitive way for enterprises to guide and support their users in any web-based software application, in real-time. Provide every user with exactly the information they need, help them be productive from day one, and gain visibility into user behavior and engagement trends. By doing so, you will ensure fast product adoption, save time & costs. Learn more about Userlane

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
Quickly improve conversion, retention, and customer delight with Heap, the only digital insights platform that gives you complete understanding of your customers’ full digital journeys. See every action by every user on your product or site, then receive direction on the improvements that will most impact your business. Unlock the full potential of your data with over 100 integrations to advance analysis. Don't rely on gut instinct—enable your team to become data-driven with Heap. Learn more about Heap

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion.
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams. Learn more about SmartKarrot

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
FlowShare® documents every step you take in any software, then delivers a branded process manual you can use to train your staff.
FlowShare is a one-of-a-kind documentation tool that runs in the background, automatically documenting every action you take, creating step-by-step guides for your staff to train themselves on complex tasks and processes. It's fast, gets your documentation done in just hours, instead of days or weeks, works with any type of software on Windows and saves time and money training staff. You get easy to share accurate information with all of your guides looking great - no matter who creates them! Learn more about FlowShare

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation
Enterprise software that automates multi-cloud, on-prem, and edge operations with a central self-service management UI.
Kubermatic Kubernetes Platform (KKP) helps enterprises successfully drive digital transformation by automating their cloud operations anywhere. KKP enables Operations and DevOps teams to centrally manage VMs and containerized workloads across hybrid-cloud, multi-cloud, and edge environments with an intuitive self-service developer and operations portal. Kubermatic Kubernetes Platform is open source. Learn more about Kubermatic Kubernetes Platform

Features

  • Launch Management
  • User Onboarding
  • Audience Targeting
  • Self Service Tools
  • Contextual Guidance
  • In-App Training
  • Content Creation