17 years helping British businesses
choose better software

Conversational AI Platforms

Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

Featured software

Most reviewed software

Explore the most reviewed products by our users on the Conversational AI Platforms

Local products for United Kingdom

United Kingdom Show local products
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. Learn more about Fathom
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Improve experiences at the intersection of value—where customer, employee, product, and market needs meet business objectives. Learn more about InMoment
InMoment’s Experience Improvement (XI) Platform helps companies continuously improve experiences at the intersection of value—where customer, employee, product, and market needs come together with business objectives. With our award-winning platform and deep bench of experts, we provide comprehensive analytics and prescriptive actions that increase retention, acquisition, customer lifetime value, and profitability. At the heart of what we do is the desire to connect our clients with what matters most through a unique combination of data, technology, and human expertise. Learn more about InMoment

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. Learn more about Outreach
Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations use Outreach to power workflows, put customers at the center of their business, and win in the market. Learn more about Outreach

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Learn more about ChatBot
Automate key tasks right away by creating multipurpose chatbots with diverse templates and a visual builder. Connect ChatBot with various tools and platforms using one-click integrations, the open API, webhooks, and Zapier. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services. Learn more about ChatBot

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
United Kingdom Local product
Accelerate your growth with conversational AI for customer service. Tidio's AI answers up to 70% of customer questions - on any live ch Learn more about Tidio
Accelerate your growth with conversational AI for customer service. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales 24/7. Solve up to 70% of customer problems - on any live channel, in 7 languages - without extra hiring. Tidio's Lyro AI Agent answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value or uncommon requests. Learn more about Tidio

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
United Kingdom Local product
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start. Learn more about LiveAgent
LiveAgent, a cloud-based Help Desk Software with 200+ integrations and AI capabilities streamlines customer communication via a shared inbox. Key features include social media integration, unlimited ticket history, and call recordings. Used by companies like BMW, Yamaha, and Huawei, it serves 150M users worldwide. Start with a free 1-month trial, no credit card needed. Learn more about LiveAgent

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. Learn more about Korra
Korra is at the forefront of Industry 4.0, providing innovative AI knowledge management solutions tailored for industrial organizations. By leveraging the power of AI and generative AI, Korra transforms unstructured and legacy content into easily accessible digital assets, significantly boosting productivity and efficiency. Our platform delivers a 25% improvement in workforce efficiency and ensures accurate, credible answers backed by exact references. Operating as a secure on-premise solution, Korra maintains stringent privacy standards while offering seamless integration with minimal onboarding time. With a proven track record of driving digital transformation and sustainable growth, Korra's scalable systems meet the high demands of modern industry, addressing challenges such as siloed knowledge bases and the skills gap in the workforce. Learn more about Korra

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
AI-Powered Chatbot will help enterprises deflect support tickets and reduce team workload. Learn more about HappyFox Chatbot
HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter. Learn more about HappyFox Chatbot

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Scalable, customizable Conversational AI Platform with no-code builder, advanced features and 90%+ resolution rates to transform CX. Learn more about Boost.AI
Highly scalable and customizable Conversational AI Platform that leverages sophisticated features, including NLU, machine learning and generative AI, to automate and optimize CX. Create advanced conversation flows in minutes with user-friendly tools, provide round-the-clock service across channels to enhance customer satisfaction and gain valuable insights into user behavior and trends through advanced analytics and reporting. Built with security, data privacy and compliance in mind, boost.ai’s no-code Conversational AI Platform is suitable for any organization in any industry. Designed to grow with your business, the Conversational AI Platform's continuous learning enables it to answer questions and automate actions on thousands of topics with consistent 90%+ resolution rates. Learn more about Boost.AI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. Learn more about charles
charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy. charles' key products are 📣 Campaigns and 🚀Journeys. With Journeys, you set up and send engaging automated WhatsApp flows – like opt-in flows, WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses. Learn more about charles

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. Learn more about Freshdesk Omni
Freshdesk Omni, powered by gen AI, offers conversational chatbots that work across channels to deflect up to 70% of inquiries. These multlingual bots are designed to emulate the behavior of your human agents and tailor responses based on individual customer interactions. With round-the-clock support, they reduce the workload on your agents, freeing up their time to handling more complex customer queries on the same platform, and scaling their operations. Learn more about Freshdesk Omni

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.
Live Chat - Chat with website visitors the moment they reach your site to generate leads, book appointments, conduct virtual consults, and more. Chat Bot - Give your teams the breathing room they need to focus on more complex work with effortless and efficient customer support powered by our AI chatbot, Robin. AI Tools - Send better quality messages with the help of an AI-writing assistant that can generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Response Templates - Craft response templates for common questions and send templated requests for reviews, referrals, and more. Smart Inbox - Funnel, filter, and organize all web chat conversations into a single inbox based on location, time, or type of conversation. Team Assignments - Assign conversations to a team or individual. Webforms - Capture website leads and route them to your Birdeye Inbox for follow up. Learn more about Birdeye

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook, Instagram, E-mail and more - from desktop and mobile app. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Aumente suas vendas com a simplicidade e agilidade de uma conversa Com Zenvia Conversion você reduz o tempo de espera dos seus clientes aumentando a conversão de vendas otimizando a experiência do seu consumidor por meio de conversas inteligentes e em múltiplos canais, ao mesmo tempo garantir uma melhor performance do seu time comercial através de dados e integrações. Learn more about Zenvia Conversion

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Delivering chatbot AI order status checks and automated live chat communication via chatbot, Smartsupp offer Conversational AI tools.
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Offering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. Learn more about Smartsupp

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Celoxis is a powerful, easy-to-use platform with a customizable dashboard that simplifies workflows and boosts team collaboration.
Ranked #1 Project Management Software by leading analysts, Celoxis offers customizable dashboards and real-time insights to optimize resource utilization across time zones. It tracks key metrics by role, skills, and custom fields, delivering actionable data for smarter decisions. With advanced reporting and capacity planning, Celoxis helps teams forecast workloads, allocate resources efficiently, and optimize timelines to avoid bottlenecks. Celoxis supports both SaaS and On-Premise deployments, offering flexibility in how businesses manage projects. It integrates with over 400 business applications and features a powerful API for custom software integration. Say goodbye to spreadsheets—Celoxis centralizes all the enterprise PPM tools you need in one platform, boosting productivity and efficiency. Learn more about Celoxis

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform. Learn more about Qlik Sense

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Genesys Cloud™ unifies customer and agent experiences across phone, email, chat, text and social channels.
Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple. Learn more about Genesys Cloud CX

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
Drift is an all-in-one platform that combines Conversational Marketing, Conversational Sales, and AI to help companies grow revenue and increase customer lifetime value, faster. Drift AI Chatbots replicate the behavior and performance of your very best SDRs at a scale that lets you engage and qualify every single site visitor, no matter when they hit your site. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience. Learn more about Drift

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat
Save 3 work days a month. Seamlessly integrate your apps, documents, and conversations. Get instant, on-brand answers where you work.
Save 3 work days a month/per employee. Seamlessly integrate your apps, documents, and conversations. Get instant, on-brand answers right where you work, tailored to your enterprise needs. TextCortex taps into your company's comprehensive data for your team to work more efficiently and think more expansively than ever before. Learn more about TextCortex AI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot
  • Speech Recognition
  • Pre-Configured Bot
  • Live Chat