---
description: Compare the best Conversational AI Platforms in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Conversational AI Platforms - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
2. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews) — HappyFox Chatbot is a customer support software that streamlines operations by deflecting tickets and delivering instant solutions.
3. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
4. [Jason AI SDR Agent](https://www.capterra.co.uk/software/1076363/Jason-AI-SDR-Agent) (0 reviews) — AI sales assistant solution that helps businesses streamline prospecting, personalize outreach messages, and manage meeting scheduling.
5. [CoSupport AI](https://www.capterra.co.uk/software/1061059/cosupport-ai) — 5.0/5 (10 reviews) — CoSupport AI is a fully customizable AI Agent for customer service, designed to automate, scale, and enhance support operations.
6. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
7. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
8. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
9. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
10. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
11. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
12. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (702 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
13. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
14. [Lime Connect](https://www.capterra.co.uk/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
15. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
16. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
17. [Gong.io](https://www.capterra.co.uk/software/157969/gong-io) — 4.8/5 (560 reviews) — Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
18. [Zenvia Customer Cloud](https://www.capterra.co.uk/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
19. [ExecVision](https://www.capterra.co.uk/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
20. [Smartsupp](https://www.capterra.co.uk/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Automate customer care processes, increase sales, and boost your conversion rates with our AI shopping assistant.
21. [Celoxis](https://www.capterra.co.uk/software/5923/celoxis) — 4.4/5 (327 reviews) — Celoxis Conversational AI Platform uses NLP to automate tasks, provide insights, \& streamline project management with simple commands.
22. [Outreach](https://www.capterra.co.uk/software/159318/outreach) — 4.4/5 (308 reviews) — Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep.
23. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
24. [Qlik Sense](https://www.capterra.co.uk/software/145530/qlik-sense) — 4.5/5 (260 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
25. [TextCortex AI](https://www.capterra.co.uk/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) — TextCortex is designed to meet the specific needs of your enterprise through customized content creation and secure data integration.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

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To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.uk/software/141842/weave","@type":"ListItem"},{"name":"Lime Connect","position":14,"description":"Lime Connect (formerly Userlike) is the leading German platform for AI-powered support automation, WhatsApp marketing, and customer messaging across all channels. \n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.co.uk/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":15,"description":"Tidio is a conversational AI platform powered by Lyro, the AI agent for customer service. Resolve up to 64% of incoming communication with truthful, grounded, human-like answers.\n\nWith Lyro, you'll bring down response times to seconds. Support your clients 24/7 in multiple languages and locations. Train the conversational AI agent on you knowledge base with a single click. With every interaction, Lyro improves its answers and reasoning.\n\n• Automated Support: Answers common customer questions instantly without human intervention.\n• Contextual Understanding: Uses AI to provide more natural, human-like conversations compared to basic rule-based bots.\n• 24/7 Availability: Helps businesses provide around-the-clock customer service.\n• Handoff to Humans: If Lyro can’t handle a request, it can seamlessly pass the conversation to a human agent.\n• No Coding Needed: Businesses can train Lyro using their existing FAQs or knowledge base—no complex setup required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.uk/software/144040/tidio-chat","@type":"ListItem"},{"name":"Dialpad","position":16,"description":"Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.co.uk/software/190976/dialpad-sell","@type":"ListItem"},{"name":"Gong.io","position":17,"description":"Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c86537fa-15d5-4939-8e67-f8221bd3fd6f.png","url":"https://www.capterra.co.uk/software/157969/gong-io","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":18,"description":"A Zenvia Customer Cloud é a IA completa para empresas que querem vender mais e atender melhor. \nCom WhatsApp, SMS, e-mail e outros canais integrados, você centraliza a comunicação e garante fluidez em toda a jornada do cliente. Nossos chatbots automatizados e recursos de IA completa otimizam o atendimento, geram leads qualificados e aumentam a produtividade das equipes de vendas e suporte. \nA solução conta ainda com integrações poderosas que conectam sistemas e dados, simplificando operações e eliminando a necessidade de múltiplos fornecedores. Do primeiro contato ao pós-venda, você acelera processos, reduz custos e melhora resultados. Além disso, dashboards inteligentes e análises centralizadas oferecem insights estratégicos para decisões rápidas, ajudando sua empresa a crescer e encantar clientes em cada interação.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de9596d6-81a8-4986-94e7-b781c49046a1.png","url":"https://www.capterra.co.uk/software/201739/zenvia-conversion","@type":"ListItem"},{"name":"ExecVision","position":19,"description":"ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.capterra.co.uk/software/165609/execvision-for-sales","@type":"ListItem"},{"name":"Smartsupp","position":20,"description":"Delivering the power of automated live chat communication with AI shopping assistant, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. \nOffering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. \n\n100,000+ customers. Setup in 2 minutes, 14 days free trial. Get started right away!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.capterra.co.uk/software/136251/smartsupp-live-chat","@type":"ListItem"},{"name":"Celoxis","position":21,"description":"Celoxis Conversational AI Platform leverages advanced AI and Natural Language Processing (NLP) to redefine project management with seamless, intuitive interactions. Users can execute commands, retrieve updates, and manage tasks with conversational inputs like, “What’s the status of Project X?” or “Assign this task to John by next Friday,” eliminating complex navigation.\nIts intelligent automation handles repetitive tasks such as reminders, status updates, and task prioritization, significantly reducing manual effort. With real-time insights, predictive analytics, and smart recommendations, the platform identifies risks, optimizes resource allocation, and enhances decision-making.\nDesigned to streamline workflows, enhance collaboration, and boost productivity, the Celoxis Conversational AI Platform integrates effortlessly with the Celoxis project management software, delivering a unified and efficient project management experience. Book a Celoxis PM Software Demo & 14 Days Free Trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.capterra.co.uk/software/5923/celoxis","@type":"ListItem"},{"name":"Outreach","position":22,"description":"Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations use Outreach to power workflows, put customers at the center of their business, and win in the market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bafad58-0a5e-4a95-b31e-2ed02e70b97a.png","url":"https://www.capterra.co.uk/software/159318/outreach","@type":"ListItem"},{"name":"Genesys Cloud CX","position":23,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.uk/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Qlik Sense","position":24,"description":"Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability  on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.capterra.co.uk/software/145530/qlik-sense","@type":"ListItem"},{"name":"TextCortex AI","position":25,"description":"Picture having an all-knowing colleague who seamlessly fits right into your workflows, tapping into the vast pool of your company's data and knowledge.\n\nTextCortex allows teams to seamlessly collaborate with shared company knowledge. By allowing users to either upload their documents and resources directly, or by integrating their preferred external applications and services, it enables the creation of a personalized information center. This functionality ensures all pertinent data is readily accessible and synchronized within a centralized, easy-to-navigate space.\nTextCortex leverages the power of AI to produce measurable results: teams can automate the generation of customized proposals, build targeted email sequences and develop pitches that address the unique needs and challenges of each prospect.\n\nWith TextCortex you can boost your organization’s core communication capabilities: benefit from tracking value through time savings, reduced mistakes and quicker decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3a0ff97-070c-411f-a202-f529538cbeb0.jpeg","url":"https://www.capterra.co.uk/software/1018715/textcortex-ai","@type":"ListItem"}],"numberOfItems":25}
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